Every review we hold for the 1 Cranmore Drive office, from every platform, shown as written. First names only.
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5/5
TrustpilotValuable Advice Valuable Advice and Great Service
We were very pleased with the service provided by Mr. Shakeel Ahmed. His professionalism and the information and advice he provided during the valuation were extremely helpful and greatly appreciated.
F Β· 25 May 2026
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1/5
TrustpilotAsked for a refund on the 6th of mayβ¦
Asked for a refund on the 6th of may and been ignored ever since as we canceled and did not want to proceed with purple bricks as wernt for us
Mat Β· 23 May 2026
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5/5
TrustpilotHonest knowledgable advise
Knowledge of the area. Honest opinion and great advice with great intent.
Zak Β· 22 September 2026
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4/5
TrustpilotSo far so good
So far so good, we have just started our journey with you.
Lucy Β· 22 September 2026
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5/5
TrustpilotMe and the wife was worried aboutβ¦
Me and the wife was worried about selling our house. We got in touch with Purplebricks as was recommended by a friend and the young lady that sold our house mrs. Roni OβBrien. she did an absolute fantastic job took the worry away and was very professional in every aspect so I must say a big thank you.π
JOHN Β· 22 September 2025
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4/5
TrustpilotTouring the Property
THEY WERE ABLE TO GET IN TOUCH WITH ME,
Abidemi Β· 9 October 2026
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5/5
TrustpilotLovely Agent
Lovely Agent. Well presented, communication & explanation of their website and what would be expected throughout the sale was excellent. Always available & willing to talk and help.
Jennifer Β· 25 May 2026
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1/5
TrustpilotFree Option - Gone.
Was considering going with them only to find out they have pulled their "free" option.
JF Β· 22 December 2025
Agent replied Β· 23 December 2025
Good morning,
Thank you for taking the time to leave us a review. We are sorry to hear that you were disappointed by the changes to our service options and understand your frustration. We appreciate feedback like yours, as it helps us reflect on how we communicate changes and ensure customers feel informed.
We would like to learn more and have requested your contact information. To discuss your concerns further, please provide additional contact information as requested.
Kind Regards,
Livvy.
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5/5
Trustpilotvery happy
I am new to this company and I found the customer service very kind and helpful. So far the system has really worked and I am very happy.
Elena Β· 23 May 2026
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5/5
TrustpilotVery polite very respectful and veryβ¦
Very polite very respectful and very professional first class
Steven Β· 22 September 2026
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5/5
TrustpilotInformative and no pressure
Informative and no pressure. Open about the market situation.
Claretsully Β· 21 September 2026
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5/5
TrustpilotAgent punctual
Agent punctual, professional with post visit follow up.
Lizzie Β· 22 September 2026
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5/5
TrustpilotExplained the process in an easy way
Explained the process in an easy understandable way.
SIBI Β· 21 September 2026
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5/5
Trustpiloteasy to organise
easy to organise, staff very nice and efficient.
Lorraine Β· 21 September 2026
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5/5
TrustpilotJenny yr agent excellent π
Pauline Β· 9 October 2026
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3/5
TrustpilotNot enough imput by staff
Fozrul Β· 9 October 2026
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5/5
TrustpilotVery polite professional andβ¦
Very polite professional and knowledgeable sales agent
Nora Β· 21 September 2026
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5/5
TrustpilotVery useful information
Very useful information, professional, friendly and thorough.
Joanna Β· 21 September 2026
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5/5
TrustpilotVery informative and helpful
Georgina Β· 9 October 2026
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5/5
TrustpilotVery quick and professional.
Christopher Β· 9 October 2026
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5/5
TrustpilotFriendly and knowledgeable advisor.
Polite, knowledgeable and friendly advisor who gave good and useful information.
Pauline Β· 22 December 2025
Agent replied Β· 23 December 2025
Good morning, Pauline,
Thank you for taking the time to leave us a review!β¨We are delighted to hear that you found Jonathan polite, knowledgeable, and friendly, and that the information provided was both useful and informative.π‘Delivering clear guidance and a positive experience is something we place great importance on, so it is rewarding to know this was reflected in your interaction!π
We will be sure to pass your kind words on to Jonathan as recognition like this means a lot to our team!π«We really appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Kind Regards,
Livvy.
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5/5
TrustpilotSupport and alacrity from Shannonβ¦
Support and alacrity from Shannon Ormesher
Julian Β· 22 September 2026
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5/5
TrustpilotFriendly and efficient
Susan Β· 9 October 2026
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5/5
TrustpilotAmazing company
Amazing company! Helped so much!
Anna Β· 22 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.