How YO1 compares to the UK average
| Metric | YO1 | UK Average | Difference |
|---|
| Average Google star rating |
4.55★ |
4.43★ |
+0.1★ |
| Average Google reviews per office |
110 |
108 |
+2 |
| Average reply rate |
65.9% |
52.4% |
+13.5% |
Top performers in YO1
-
1
Martin & Co York and Beverley
4.76★ · 97 reviews · 67% reply rate
Score 92
-
2
Preston Baker - York
4.61★ · 165 reviews · 92% reply rate
Score 85
-
3
Reeds Rains, York
4.8★ · 255 reviews · 74% reply rate
Score 81
-
4
Carter Jonas
4.53★ · 119 reviews · 50% reply rate
Score 79
-
5
Your Move - Anscombs
4.97★ · 242 reviews · 97% reply rate
Score 76
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Why this matters
Our research across 20,061 UK estate agent offices shows that brands with stronger reviews don't just look better — they sell more, faster, and lose fewer listings to withdrawal. See how we measure agents →
- Top-rated agents (4.5★+) close 2.3× more property sales per office over the two-year period analysed than agents below 4.5★. The effect compounds: they win 77% more new listings AND retain 29% more of them — a difference of 24 vs 54 sales per office per year (48 vs 108 across the two-year window).
- Top-rated agents take on 3× more business per office than agents below 4★ — the gap is even bigger at the bottom of the rating scale.
- Replying signals an engaged agent: 47% of UK agents reply to fewer than half of their Google reviews. The ones who reply to 80%+ have measurably lower withdrawal rates and tend to carry higher star ratings overall — a public reply tells future clients (and Google's ranking) that someone is actually paying attention to your listing.
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UK Estate Agent Stats