How TW1 compares to the UK average
| Metric | TW1 | UK Average | Difference |
|---|
| Average Google star rating |
4.58★ |
4.43★ |
+0.2★ |
| Average Google reviews per office |
157 |
108 |
+49 |
| Average reply rate |
64.6% |
52.4% |
+12.2% |
Top performers in TW1
-
1
Martin & Co Twickenham
4.2★ · 132 reviews · 22% reply rate
Score 78
-
2
Snellers
4.86★ · 610 reviews · 96% reply rate
Score 76
-
3
Chase Buchanan, St Margarets
4.85★ · 400 reviews · 86% reply rate
Score 76
-
4
Chase Buchanan, Twickenham Sales and Lettings
4.83★ · 132 reviews · 86% reply rate
Score 76
-
5
Antony Roberts Estate Agents
4.72★ · 43 reviews · 5% reply rate
Score 75
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Why this matters
Our research across 20,061 UK estate agent offices shows that brands with stronger reviews don't just look better — they sell more, faster, and lose fewer listings to withdrawal. See how we measure agents →
- Top-rated agents (4.5★+) close 2.5× more property sales per office per year than agents below 4.5★. The effect compounds: they win 77% more new listings AND retain 43% more of them — a difference of 42 sold vs 106 sold per office, per year.
- Top-rated agents take on 3× more business per office than agents below 4★ — the gap is even bigger at the bottom of the rating scale.
- Replying signals an engaged agent: 47% of UK agents reply to fewer than half of their Google reviews. The ones who reply to 80%+ have measurably lower withdrawal rates and tend to carry higher star ratings overall — a public reply tells future clients (and Google's ranking) that someone is actually paying attention to your listing.
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UK Estate Agent Stats