UK Estate Agent Stats

Estate Agents in SE1

Waterloo & London Bridge — how the 90 estate agents in this area compare on Google reviews, star ratings, and customer engagement.

Offices
90
Avg Rating
4.37★
-0.1 vs UK
Avg Reviews
142
+34 vs UK
Avg Reply Rate
48.7%
-3.7 vs UK

How SE1 compares to the UK average

MetricSE1UK AverageDifference
Average Google star rating 4.37★ 4.43★ -0.1★
Average Google reviews per office 142 108 +34
Average reply rate 48.7% 52.4% -3.7%

Top performers in SE1

  1. 1
    Madley Property Services London Bridge
    4.14★ · 106 reviews · 92% reply rate
    Score 94
  2. 2
    Gordon & Co.
    4.41★ · 130 reviews · 52% reply rate
    Score 85
  3. 3
    Felicity J Lord
    4.83★ · 446 reviews · 86% reply rate
    Score 82
  4. 4
    Frank Harris and Co
    4.85★ · 482 reviews · 91% reply rate
    Score 76
  5. 5
    Knight Frank - Southbank Sales
    4.95★ · 73 reviews · 75% reply rate
    Score 76

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Why this matters

Our research across 20,061 UK estate agent offices shows that brands with stronger reviews don't just look better — they sell more, faster, and lose fewer listings to withdrawal. See how we measure agents →

  • Top-rated agents (4.5★+) close 2.5× more property sales per office per year than agents below 4.5★. The effect compounds: they win 77% more new listings AND retain 43% more of them — a difference of 42 sold vs 106 sold per office, per year.
  • Top-rated agents take on 3× more business per office than agents below 4★ — the gap is even bigger at the bottom of the rating scale.
  • Replying signals an engaged agent: 47% of UK agents reply to fewer than half of their Google reviews. The ones who reply to 80%+ have measurably lower withdrawal rates and tend to carry higher star ratings overall — a public reply tells future clients (and Google's ranking) that someone is actually paying attention to your listing.

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How SE1 fits into the bigger picture

The full Reputation State of the Nation 2026 report covers all 20,061 UK estate agent offices — with the headline that top-rated agents close 2.5× more property sales per office per year.

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