How NG18 compares to the UK average
| Metric | NG18 | UK Average | Difference |
|---|
| Average Google star rating |
4.29★ |
4.43★ |
-0.1★ |
| Average Google reviews per office |
161 |
108 |
+53 |
| Average reply rate |
55.1% |
52.4% |
+2.7% |
Top performers in NG18
-
1
Whitegates Mansfield
4.14★ · 44 reviews · 70% reply rate
Score 93
-
2
Martin & Co Mansfield
4.89★ · 259 reviews · 96% reply rate
Score 92
-
3
Newton Fallowell Estate Agents - Mansfield
4.65★ · 172 reviews · 91% reply rate
Score 88
-
4
Belvoir - Mansfield
4.56★ · 147 reviews · 84% reply rate
Score 86
-
5
Frank Innes
4.71★ · 295 reviews · 93% reply rate
Score 76
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Why this matters
Our research across 20,061 UK estate agent offices shows that brands with stronger reviews don't just look better — they sell more, faster, and lose fewer listings to withdrawal. See how we measure agents →
- Top-rated agents (4.5★+) close 2.3× more property sales per office over the two-year period analysed than agents below 4.5★. The effect compounds: they win 77% more new listings AND retain 29% more of them — a difference of 24 vs 54 sales per office per year (48 vs 108 across the two-year window).
- Top-rated agents take on 3× more business per office than agents below 4★ — the gap is even bigger at the bottom of the rating scale.
- Replying signals an engaged agent: 47% of UK agents reply to fewer than half of their Google reviews. The ones who reply to 80%+ have measurably lower withdrawal rates and tend to carry higher star ratings overall — a public reply tells future clients (and Google's ranking) that someone is actually paying attention to your listing.
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UK Estate Agent Stats