How B3 compares to the UK average
| Metric | B3 | UK Average | Difference |
|---|
| Average Google star rating |
3.72★ |
4.43★ |
-0.7★ |
| Average Google reviews per office |
132 |
108 |
+24 |
| Average reply rate |
45.6% |
52.4% |
-6.8% |
Top performers in B3
-
1
Life Residential
4.76★ · 80 reviews · 66% reply rate
Score 76
-
2
Savills New Homes
4.58★ · 174 reviews · 40% reply rate
Score 74
-
3
James Laurence Sales and Lettings
4.41★ · 427 reviews · 77% reply rate
Score 73
-
4
Inciti Lettings
4.7★ · 56 reviews · 52% reply rate
Score 70
-
5
Avery Residential London LTD
4.47★ · 175 reviews · 22% reply rate
Score 69
Is your office on this list?
Claim your office page free — see your full reputation score, what's lifting you, and what's holding you back. We email you a personalised report.
Why this matters
Our research across 20,061 UK estate agent offices shows that brands with stronger reviews don't just look better — they sell more, faster, and lose fewer listings to withdrawal. See how we measure agents →
- Top-rated agents (4.5★+) close 2.3× more property sales per office over the two-year period analysed than agents below 4.5★. The effect compounds: they win 77% more new listings AND retain 29% more of them — a difference of 24 vs 54 sales per office per year (48 vs 108 across the two-year window).
- Top-rated agents take on 3× more business per office than agents below 4★ — the gap is even bigger at the bottom of the rating scale.
- Replying signals an engaged agent: 47% of UK agents reply to fewer than half of their Google reviews. The ones who reply to 80%+ have measurably lower withdrawal rates and tend to carry higher star ratings overall — a public reply tells future clients (and Google's ranking) that someone is actually paying attention to your listing.
Is your office missing?
Don't see your office above? Tell us — we'll add you to the database, calculate your reputation score, and email you the report.
UK Estate Agent Stats