York Property Shop York reviews

★★★★★ 1/5

Trustpilot

Dont Waste Your Time

I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.

Zehran · 17 February 2024

★★★★★ 5/5

Google

While I was new in the town Ali has been a absolute gentleman helping to find the appropriate accommodation. Very professional service and always ready to help. I will recommend him and the property shop to all.

Saikat · 10 October 2023

★★★★★ 1/5

Trustpilot

Do not trust them, they will rob you blind

Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!

Natalie · 26 January 2024

★★★★★ 5/5

Trustpilot

Great company to deal with very…

Great company to deal with very professional couldn't help me enough would definitely recommend.

Mrs · 15 April 2026

★★★★★ 5/5

Google

Ali made the whole process of renting stress free and enjoyable. He is extremely professional but also approachable and takes huge pride in making it as simple as possible for his clients. Wouldn’t hesitate in recommending!

Nathan · 10 October 2023

★★★★★ 1/5

Trustpilot

In 3 months I did not have one…

In 3 months I did not have one proactive call from the Knutsford branch. Indeed when we cancelled the contract they left all the listings up for 2 weeks and only took them down after I chased them

Simon · 3 September 2025

★★★★★ 1/5

Trustpilot

Terrible communication!

Terrible agency in Leeds!! Terrible communication!!!Been booked for viewing, saying tenant not free and postpone to next day. And then next day no show again, when I call they said tenant not free again and need to postpone to the next day again.. on the 3rd day once again they cancelled my viewing saying the property was taken.. without telling.I do understand flat/house goes fast, the problem is they are time wasters and never notice u when situation changed! All three days i have to find out myself the viewing booking was cancelled..... I do not live in city center and need to spend time and money to travel to viewing.. and the staff who pick up the phone is really rude and unprofessional! They have so many excuses.Luckily we didn't work with them i guess. If we did rent from them, can't imagine how disaster it will be. Be ware of!!!

Stella · 8 December 2023

★★★★★ 1/5

Trustpilot

Rude staff

Staff from their Manchester office made an unsolicited call to me asking if I would move my property to their estate agent so they could market it for me. When I declined. He preceded to pressure me. When he wasn’t going to get what he wanted, he decided to insult me and drop the phone on me. I called back requesting for an apology, but the lady I spoke to tried to cover for the rude guy. Avoid this company, they are no good.

Michael · 6 December 2023

★★★★★ 5/5

Trustpilot

I have just finalised my offer to rent…

I have just finalised my offer to rent a flat in Manchester. The team at bridgfords have been helpful the entire journey. Peter, the lettings rep, stayed in constant communication with me during the whole process and made it very easy. I completed this offer whilst out of the country and needed it to go smoothly. Peter ensured this happened. Great service

Thomas · 1 November 2024

★★★★★ 1/5

Trustpilot

Avoid.

Avoid.Politely & calmly registered a complaint within the Penketh/Westbrook Warrington branch after our doorbell camera recorded a Bridgefords employee needlessly verbally insulting us whilst at the front of our property. All members of staff informed have been dismissive & even whilst we have the evidence no formal apology has been given by the member of staff involved. I find the lack of accountability on a basic decent human behaviour level to be rude, unprofessional & has made our experience with Bridgefords unpleasant.

Mrs · 28 November 2023

★★★★★ 5/5

Google

Ali was extremely helpful throughout my tenancy in York, going above and beyond what you would normally expect. I would highly recommend the York Property Shop if you are looking to rent in York.

Josh · 10 October 2023

★★★★★ 5/5

Trustpilot

A lady named Lisa (Bamber Bridge…

A lady named Lisa (Bamber Bridge Branch) could not have been more helpful going that extra mile to help us look for a rental property for our parents. Thank you Lisa. I hope she gets the recognition she deserves.

Dawn · 20 May 2023

★★★★★ 5/5

Trustpilot

Shout out to Ruari

I dealt with Ruari, who by the way gave the most incredible experience. He went above and beyond to help assist me with my needs. 10/10Im writing this review as the kid deserves the acknowledgment!

Leigha · 6 September 2023

★★★★★ 1/5

Trustpilot

A one star rating is too good for this…

A one star rating is too good for this business! Completely inept from the agent to their so-called professional mortgage broker. Allowed seller's solicitor to harass and bully me and also bombarded me with messages whilst at work but didn't answer calls when I tried to contact them. I am now out of pocket as seller has withdrawn the property even though it still shows for sale.

Jane · 1 August 2024

★★★★★ 5/5

Google

Ali is one of the best estate agents I have come across. He goes above and beyond to help me and my partner no matter the time of day or time of year. I cannot rate him and York Property Shop highly enough!PositiveResponsiveness, Professionalism

Amelia · 12 November 2022

★★★★★ 5/5

Google

Ali is a great agent! Goes above and beyond to help wherever he can!

Tom · 10 October 2024

★★★★★ 1/5

Trustpilot

Avoid Like The Plague!

If you are looking for a professional, hassle and stress free service from your estate agent then steer well clear of Bridgefords (Culcheth Warrington).

Tony · 21 December 2025

★★★★★ 5/5

Trustpilot

Aneeka in Sale, Manchester.

Aneeka in Sale was very helpful, welcoming, and knowledgable during our appointment yesterday. She arrived promptly, and was passionate in ensuring great customer service was provided, including assisting us with measurements.

Maisoon · 5 November 2023

★★★★★ 5/5

Google

I really cant thank Ali enough for all his hard work to make our move happen. He is reliable, informative and a has integrity. Really impressed , thanks again Mandy and Mark

Mandy · 10 October 2023

★★★★★ 5/5

Trustpilot

Just over a year dealing with house…

Just over a year dealing with house sale, took 4 buyers to achieve each pulling out for various reasons. Very patient and communicative throughout whole process. Staff always very professional and helpful. Would recommend Cheadle Hulme branch.

MLucas · 27 May 2023

★★★★★ 1/5

Trustpilot

Unanswered calls and emails

Unanswered calls and emails. Misleading and wrong information in terms of when a tenant was moving then constant attempts to ignore my instructions in order to extract more money. Terrible service avoid if you can.

Sam · 28 August 2025

★★★★★ 1/5

Trustpilot

Very disappointing experience with Bridgeford (Cheadle Hulme)

We had a very disappointing experience with Bridgeford while trying to rent a property in Cheadle Hulme.

Maria · 3 February 2026

★★★★★ 1/5

Trustpilot

Unpleasant experience in First Call

Looking at the other reviews seems to be a consistent theme with Manchester branch.I spoke with your staff member (Mrs Flynn) from the Manchester City Centre branch about Flat 11, 53 Whitworth Street, M1 3WS property (link below) and found them quite aggressive to the point where I had to disconnect the call.I viewed the property on Friday, 25th August and had the follow-up call with another team member (Mr Stanton) from a different office who was exceptionally helpful and advised me to email/speak with the concerned member about the offer. Following an email, I spoke with Lydia on Tuesday, 29th August. I pointed out that properties with an EPC rating of D or above would need reviewing post-2024 as per government guidelines for listed buildings. I own another property nearby in a Grade 2 building. The staff member disagreed which is not a problem but their tone of voice was aggressive. Following this, I pointed out that the water heater in the flat was broken for a long time and we couldn't see an electrical certificate - she didn't want to pursue the conversation as apparently the 'tenant did not report it'.I was planning to put in a counteroffer but will now be backing out as do not want to deal with the person and consequentially Bridgefords.Hope this can help improve their future processes.

Kuldeep · 29 August 2023

★★★★★ 1/5

Trustpilot

Total lack of communication

Total lack of communication. Not responding to emails or phone calls.

Holly · 21 March 2026