Every review we hold for the York office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotMegan - Wakefield Branch
Megan helped me alot, I'm a first time buyer and I'm very unsure about the process to buying a house, she helped me by forwarding my number to a mortgage advisor and she aided me with understand my deposit and joint mortgages. Would recommend.
Emmanuella · 21 January 2022
★★★★★ 5/5
TrustpilotMacclesfield branch
Macclesfield branch. Excellent interaction with a professional and positive team. Toria Mallaburn, Sales Negotiator, reviewed/evaluated my property location thoroughly and presented her findings in a very professional and helpful way. Great advice. Thank you.
David · 9 March 2023
★★★★★ 5/5
GoogleA great company which provided a helpful, professional and skilful job. Ali worked above and beyond to provide a great service. He was easy to reach, approachable and always able to help in difficult situations. Thank you - I would definitely recommend York Property Shop.
Mike&Em · 12 November 2021
★★★★★ 1/5
TrustpilotA real waste of time
A real waste of time! I was after a property and repeatedly had to ask for a viewing. Requested that I was kept up to date with the property (there were issues regarding the seller) which they did not! What the vendor was paying them for I have no idea. Terrible (Wilmslow)
Snow · 2 March 2020
★★★★★ 1/5
TrustpilotABSOLUTELY SHOULD BE BANNED
ABSOLUTELY SHOULD BE BANNED! Illegal and disgusting behaviour from the people,
Lee · 29 July 2024
★★★★★ 1/5
TrustpilotAbsolutely shocking staff
Absolutely shocking. Trying to buy a house and Bridgefords, Sale branch have a really poor attitude. Insist we show them our funds before even putting the offer to the vendors - not a chance! These people need a swift kick up the backside, they have a nerve demanding this information straight off.
Peabo · 4 November 2019
★★★★★ 5/5
GoogleFantastic service from Ali at the York property shop, he went above and beyond to make the process quick and easy.
I would 100% recommend!
Jake · 10 October 2023
★★★★★ 5/5
GoogleYork property shop made the process of finding a home to rent for me like single person made it easy when I’m new in York, Their staff are friendly and very helpful.
I strongly recommend .
Rijeen · 10 October 2022
★★★★★ 5/5
GoogleSolid 10/10 service, Ali has got to be one of the best. Smooth, reliable communication and stress free move, couldn't have asked for better
Jacob · 10 October 2023
★★★★★ 5/5
GoogleI very much happy with Mr. ali service, and because of him I found very nice comfortable accommodation I recommend everyone's York property shop.
EXECUTIVE · 10 October 2023
★★★★★ 5/5
TrustpilotHouse valuation
We had our house valued yesterday by Victoria and Shaugnee, from the Whitby branch, both were very pleasant, prompt and extreamly knowledgeable,always backing up statements with their own experience.Very professional - we will certainly be using their services.
Captain · 21 June 2022
★★★★★ 1/5
TrustpilotHonestly
Honestly, if I could give zero star I would. Booked an appoinment through richard wakefield office to view a house, went to see the house, agent never turned up, waited for an hour. Rang them many times no answer. Awful and unprofessional agent ever, never viewing house with these time wasters!!
Abhi · 27 June 2019
★★★★★ 1/5
TrustpilotThe day before due to move at 4.30pm…
The day before due to move at 4.30pm brudgfords Jesmond rang to say landlord pulled out! This after we had signed ast and paid 6 months rent up front. The negotiator had not done their job effectively which is why this happened. Left homeless and destitute with two young kids. Hopeless avoid
Tracie · 3 July 2018
★★★★★ 1/5
TrustpilotVery poor uncommunicative…
Very poor uncommunicative unprofessional services for landlords from their lettings department and their Countrywide department were exactly the same also ....unhelpful....no response time if any ....and have still not returned our unanswered questions with regards to our property ....totally uninterested
David · 24 January 2022
★★★★★ 1/5
TrustpilotWorse agency ever
Worse agency ever , irresponsible and worse communication ever. You can't get through phone or email and that was for several viewing I was trying to arrange so don't want to imagine how terrible they will be after renting a property.Avoid ,avoid
Tzensila · 18 August 2021
★★★★★ 5/5
GoogleThey provide an excellent, personable service. A breath of fresh air after dealing with some less than savoury letting agents.
Daniel · 10 October 2023
★★★★★ 5/5
TrustpilotGeorgia helped with the application and…
Georgia helped with the application and viewings efficiently. She answered questions and Mason took our details promptly. No concerns.
Bec · 28 October 2023
★★★★★ 1/5
TrustpilotStockton Heath
Stockton Heath. Review and photos to follow at close of business Friday.
Customer · 21 March 2024
★★★★★ 1/5
TrustpilotTruly dreadful
Newcastle under Lyme: Money deducted without agreement, staff never fulfil promises, service poor at best, staff rude and petulant, refuse to release deposits after being sacked as agents. Anyone reading this, beware. This company should be avoided at all costs, or book an early appointment with the Lettings Ombudsman
Simon · 19 September 2016
★★★★★ 5/5
GoogleAli and this company looked after me for four years, he always communicated well and looked after me, and I’ve always appreciated the effort he put into the job
Ben · 12 November 2022
★★★★★ 1/5
TrustpilotSorry but there service is shocking ! Bamber bridge branch.
Sorry but there service is shocking. Bamber bridge branch !!! One minute you have a deal anfd the next minute you don't ????? i would give them half a star if i could.Don't bother wasting your time.overall poor !!!
Davecrazyass · 14 June 2021
★★★★★ 5/5
GoogleGreat letting agency. They made the move in process simple and stress free. Definitely recommend!
Micah · 9 December 2023
★★★★★ 1/5
TrustpilotFrom start to finish at pudsey office…
From start to finish at pudsey office they got every stage of process wrong.l had to chase feedback from buyers and waited days sometimes for replys.on moving day i was chassed for keys and they were not helpfull at all never use again shocking service.
Martin · 25 June 2019
★★★★★ 1/5
TrustpilotVery hard to get a hold of them
Very hard to get a hold of them, doesn't seem like they know how to treat a client. Customer service is just terrible.
Ricardo · 2 May 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.