Trusted Agent profile · York
★★★★★
381 reviews across 2 platforms
Popeshead Court Offices Peter Lane, York, YO1 8SU, YO1 8SU
York Property Shop's office in York, at Popeshead Court Offices Peter Lane, is rated 2.8 out of 5 across 381 reviews on two platforms, including 111 Google reviews rated 4.8.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience with the York Property Shop! I moved into a newly renovated apartment in Acomb which was beautifully designed and in an ideal location! 10 minutes drive into the city centre and 15 mins from wheatherby. The apartment was lovely and I had no issues at all. Vince the owner was always available when needed. Amazing experience, I would recommend! Jess
5/5
TrustpilotGreat service
Great service. Quick to respond and get completion over the line. Always contactable and eager to help.
5/5
TrustpilotGetting my apartment was seamless with…
Getting my apartment was seamless with bridgfords. I appreciate and love the unwavering efforts of their staff DANIEL who attended to me and put me through everything from start to finishThank you
5/5
GoogleAli has helped me sell and buy properties nunerous times going above and beyond to support me at every step of the way. An extremely personal guy, he has advised me on how best to sell my property and been available 24x7. His guard never drops. Nobody else I would turn too. All at a great fee
1/5
TrustpilotActively worsen the relationship…
Actively worsen the relationship between tenant and landlord with poor, slow, delayed or completely missed communication.
5/5
GoogleThe york property shop excel in all areas relating to the service you are paying him to do ,from finding your tenant checking references right down to checking them in. His costs are very reasonable for the service you get and communication excellent. Would not use anyone else Would definitely recommend
5/5
TrustpilotProfessional and Courteous
Professional, speedy and courteous service from start to finish.All three members of staff I had contact with were excellent.A smooth sale process. Thank you.
1/5
TrustpilotNon Responsive
We've been using their management services for 5 years but the last 2 years have been a disaster.Their forced Landlord regulations fees is just a farce to extract money from landlords and their inability to deal with matters is just laughable.
1/5
TrustpilotHas it gone bust
Has it gone bust ? Honestly worst experience no responses, website is down now ? Where does this leave us ? Any advice ?
5/5
TrustpilotMore views promised in a week than…
More views promised in a week than others I can mention. Yes I realise not sales……..yet!
5/5
GoogleWe have dealt York property Shop for the past 10 years and always found them to be both highly professional and affordable. It is clear that they care about their customers and they have been above and beyond to ensure we have been happy over the years. I would not hesitate in recommending them
5/5
GoogleExcellent experience with this company. Rented two different properties through them. One-man show, personal touch, does what he says he'll do, goes above and beyond to be helpful. Highly recommended.
1/5
TrustpilotMe and my friends had very bad…
Me and my friends had very bad experience with bridgfords letting agency at Halifax branch. I wouldnt give them even 1rating star if I could. The way they treat their customers is terrible. Not surprise about your ratings now. Never again. I will let all my friends know how we have been treated and to avoid it!!!
1/5
TrustpilotNo show by agent to view a property
Booked an appointment to view a house for sale in Newcastle-under-Lyme, sat for 20 minutes waiting for the agent (the house was empty, we are looking to buy), no-one turned up... rang the office the next day, man I spoke to said he would find out what had happened and ring me back - still waiting 2 days later!
5/5
TrustpilotVery good
Daniel from the Manchester branch was made the process very quick and easy, a faultless process.
5/5
Trustpilotnathan is a credit to bridgfords
nathan is lovely! i was working today so i had to send my grandmohter on my behalf and she could only say nice things about him, same with me! credit to bridgfords! although i will not be applying for that certain property i would like to stick with nathan untill we do! very easy to talk to.
1/5
TrustpilotUnprofessional
Turned up for a viewing which was triples booked, we had a viewing for 9:10 and they showed around another couple without checking who was supposed to be there at what time.Unprofessional attitude and we will be avoiding this agency from now on.
5/5
GoogleDefinitely best agent in the city of York, friendly and efficient service, have been rent with York property shop for few years with my friends for more than 3 properties, all of them are good value and quality, will recommend everyone use their services!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery professional and helpful service from YTS from my year living at one of the properties they manage. They were always easy to contact and both moving in and moving out was a stress-free experience. Would definitely recommend to students and professionals looking to rent in York.
1/5
TrustpilotPatronising staff who are not helpful
Patronising staff who are not helpful. They lie (e.g. we will clean house and remove old furniture before you move in - they did neither) and provide contradictory information. They also expect you to pay for repairs when it is the landlord's responsibility. The worst letting agency I have ever used. Avoid at all costs!
1/5
TrustpilotDo not use - Untrustworthy
Do not use! Provided false information which was only discovered during surveys and left me unable to buy the property which has left me severely out of pocket. Awful service throughout and untrustworthy company.
4/5
TrustpilotLovely friendly staff
Lovely friendly staff, very helpful and patient. They helped with the conveyancing process as a lot has changed after covid and Ziggy you was a star thanks for your support.
5/5
GoogleGreat experience overall, very professional and efficient, will definitely recommend others.
1/5
Trustpilot"I can't send you a copy of your…
"I can't send you a copy of your contract""We are not allowed to go round and knock on the tenants door"They don't do any work. I've not had any contact since I asked them what they've done to collect the rent (7months in arrears) and that was three months ago.They're horrible to the tennant too.
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