Trusted Agent profile · York

York Property Shop York reviews

2.8

★★★★★

381 reviews across 2 platforms

Popeshead Court Offices Peter Lane, York, YO1 8SU, YO1 8SU

York Property Shop's office in York, at Popeshead Court Offices Peter Lane, is rated 2.8 out of 5 across 381 reviews on two platforms, including 111 Google reviews rated 4.8.

Google logo

4.8 / 5

111

Reviews on Google

This office

Trustpilot logo

270

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

1/5

Trustpilot

Do not use bridgefords

Do not use bridgefords. They fed us with lies from the start and told us what we wanted to hear but didnt put ot in writing. We are now £750 down because if the lies.AVOID

Paul · 1 May 2019

5/5

Trustpilot

Leeds office

Great service from the Leeds office as always. Tricky times of late and I have had issues with tenants, but I feel these have been handled well by the team a++

M · 5 July 2020

1/5

Trustpilot

poor communication

poor communication - lack of contact or updates.on transactions. have to chase them for information.. hard work !

Janet · 30 September 2022

1/5

Trustpilot

It takes a lot of practice to perfect the art of being so incompetent

How can you be so incompetent.People working there can't even send an email.So so so bad, probably the worse company I've ever experienced and would highly recommend you to avoid

Greg · 10 August 2020

1/5

Trustpilot

Sorry for the 1 start but no option of 0!!!

Happy to take your money with scant regard for their contractual obligation. Took over a year to fix some of the problems in house and still did not address the main problems.Filthy poorly maintained houseDisgraceful.

Paul · 14 March 2017

4/5

Trustpilot

Good customer care

I have been renting my house through them for years, comparing this company with others I have to say that they are very competent and efficient. No complaints, I strongly recommend them

A · 12 April 2019

1/5

Trustpilot

Not interested at all

Not interested at all. Took several phone calls to get any response at all, and wouldn’t allow any house viewing until my own property was on the market.

M · 2 October 2020

1/5

Trustpilot

Extremely poor customer service

They hanged up on me and refused to pick up the phone. All because I had some specific questions about the property. The length of the call was 5min. Unbelievably rude customer service!

Verner · 23 May 2016

1/5

Trustpilot

Shoddy practices

Shoddy practices - gave my data to third parties without my authority. Switched utility companies on the property without asking me. And three months on they still have not returned my deposit.

Michael · 15 June 2017

5/5

Trustpilot

Stafford’s finest

Patient, honest and empathetic. The best!

Jen · 15 June 2023

1/5

Trustpilot

They haven’t returned our deposit yet

They haven’t returned our deposit yet, we left the property 3 months ago!! They ignored our calls. Avoid! ( Leeds)

Nick · 13 October 2021

5/5

Google

Over the years YPS has dealt with many friends & colleagues, all of whom have been 100% satisfied and would highly recommend this company.

Stef · 12 November 2020

1/5

Trustpilot

Please avoid

Please avoid. Had bad experience both buying and renting the property. The team lacks skills. Communication is very poor and this caused a lot of issues.

Phil · 28 November 2019

5/5

Google

York property shop.. is one highly run estate agent. Second to non highly recommend. First class service. Communication is great and top notch..

Kevin · 12 November 2020

5/5

Google

A great local company with a personal touch, a far cry from the corporate chains. A pleasure to buy our first home through. Cheers Ali ✊

Dan · 13 November 2019

2/5

Trustpilot

Bridgefords Stafford work for their…

Bridgefords Stafford work for their landlords and do nothing for the tenants. Abysmal service throughout are 18 month tenancy and lengthy delay in receiving our deposit back.

Juli · 31 May 2019

5/5

Google

Great experience with Ali and this company, highly professional and always on hand to help with any issues.

Eva · 12 November 2021

5/5

Trustpilot

Fantastic Sales team

Fantastic Sales team, they provided a personal and professional service when selling our home. It was priced correctly and they supported us throughout a difficult process. Thank you!

Mark · 7 February 2018

5/5

Trustpilot

Had a great experience with Bridgefords

Had a great experience with Bridgefords as our letting agent, made the process very simple and were really accommodating even during the current circumstances!

Courtney · 30 March 2020

5/5

Google

We had a great experience with this company. No messing, polite and good price. What more can you ask for ?.

Tadcaster · 12 November 2020

1/5

Trustpilot

Communication is absolutely horrendous

Communication is absolutely horrendous, emailed and contacted through right move and they never get in touch. Shocking company !

Karl · 2 April 2021

1/5

Trustpilot

Very bad customer service,not…

Very bad customer service,not responding to emails or calls .Very bad communication.

Manar · 6 January 2022

5/5

Google

Great company. Professional, knowledgeable and extremely helpful from start to finish when selling our house. Highly recommend.

Nicola · 12 November 2020

5/5

Google

Rating only, no written review.

Ebony-Angel · 16 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read York Property Shop's Google reviews
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