Every review we hold for the York office, from every platform, shown as written. First names only.
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5/5
GoogleExcellent service from the moment I made contact to enquire about renting the units. All the staff were friendly and made me very welcome especially while my possessions were being offloaded. The app which allows you to gain access to the building was a great bonus and a huge plus in providing that extra customer care.
All in all, highly recommended.
Chris Β· 18 June 2023
Agent replied Β· 17 June 2024
Absolutely delighted to read this Chris! Thank you so much for taking the effort to let the world know your experience!
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5/5
GoogleIve been using GoStore for several months now and its been nothing but a positive experience! The staff are always friendly and helpful and the facilities are first rate. Itβs gated and loaded with CCTV so a really safe and secure place to leave your belongings. The staff make a spot on cuppa tooπ Keep up the good work guys. β¦
Dryd3701 Β· 18 June 2023
Agent replied Β· 17 June 2024
Spot on cuppa! Yeeehaw! That's what we love to do....as well as look after you and your goods! Thank you for the lovely review!
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5/5
GoogleExemplary service- this company went above and beyond to help ease the pain of moving house . Genuinely friendly service from booking to using the facilities, very professional with that personal human touch that you need during what is a very stressful process. Everyone we dealt with was knowledgeable and gave great advice in a calm and considerate manner . I would totally recommend GoStorage and will definitely use them agin.
Jonathan Β· 18 June 2022
Agent replied Β· 17 June 2024
Awesome! Thanks so much for the great review!
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5/5
GoogleExcellent service and facilities
Fraser Β· 16 November 2025
Agent replied Β· 16 April 2026
Thank you for the lovely review Fraser!
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5/5
GooglePerfect service for students, very easy to set up and great customer service if you want to vacate early. Jamie and Harry were especially helpful. Would use GoStore again.
Nay Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Nay,
More brownie points for Harry! He's had a good month of mentions in reviews!!
Thank you so much for taking the time to write and I hope you have a fantastic year when you do manage to get back to York.
Yours,
Jamie
Go Store Manager
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5/5
YellAmazing
Amazing! I would recommend the business to anyone. Everything was really easy from booking the storage online to getting all my stuff into the unit! The people are all extremely lovely and welcoming which made the experience much easier and also enjoyable. I would definitely use this storage unit every time in the future if I needed storage again.
CharlotteB-690 Β· 18 October 2021
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5/5
TrustpilotChesterfield storage team
we went to look around the Chesterfield site as maybe needing some storage at some point in the near future. The facilities were very good & clean and the staff were very helpful. Definitely would recommend to friends & Family etc.
Malcolm Β· 23 September 2025
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5/5
GoogleWOW! Got my storage unit yesterday, absolutely fantastic! The staff were so welcoming, friendly and beyond helpfull. The unit was already for me when i arrived, clean and tidy. Plus the free van hire was superb. The van was clean, pretty much brand new and had more than enough space for a house move. All the paper work was easy to complete and i can honestly say the staff were the most friendliest people. Definitely worth 5 stars and i will be recomending! Thankyou for making me feel so welcome!
Jessica Β· 18 June 2020
Agent replied Β· 17 June 2024
Hi Jessica,
Clean and friendly...That's what we love to hear. Thank you for the feedback and letting the world know what we do and offer.
We look forward to seeing you when you next pop in, and send our best to Stan!
Yours,
Jamie
Manager at Go Store
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5/5
GoogleFantastic space and brilliant staff.
Christopher Β· 20 October 2025
Agent replied Β· 23 October 2025
Thank you so much for the lovely review Christopher!
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5/5
GoogleFirst class customer service and efficiency. Registration was fast and very COVID safe. Karen was very friendly and couldnβt do enough to help. Would highly recommend.
Lorraine Β· 18 June 2021
Agent replied Β· 17 June 2024
Dear Lorraine,
Thank you so much for writing this - let's be honest I know how good Karen is but I LOVE it when a customer publicises it....!!
Thank you so much - she'll be tickled pink.
Yours,
Jamie
Manager
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5/5
GoogleExcellent customer service. Personal and individual to us and our needs. Great site, very clean and easy access to the unit. Thanks to Jamie and the team. Would definitely recommend
Jenny Β· 18 June 2020
Agent replied Β· 17 June 2024
Hi Jenny, Thank you so much for your review. I'm so glad we were able to make it so easy for you. See you soon.
Yours,
Jamie
Manager at Go Store
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5/5
GoogleSuper easy to access, and great customer service. We use the Storage Team for our small business and couldn't be happier!
Olivia Β· 12 April 2025
Agent replied Β· 25 April 2025
Thank you so much for the kind words Olivia! Really glad you're enjoying your experience with us and hope you guys are keeping as busy as ever!
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5/5
GoogleStaff were extremely friendly and helpful. Realised I needed a bigger storage unit on the day and this was not a problem and sorted quickly with not much more of an expense. They also price matched other local quotes I had found whilst additionally offering the use of their removal van. I would highly recommend Go Store!
Meghan Β· 18 June 2023
Agent replied Β· 17 June 2024
Lovely review that Meghan. Thank you so much, it really does make such a difference.
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5/5
TrustpilotFab!
Staff at the York store are very friendly and helpful, the storage was pleasant experience and the facility is very secure. Access hours open past the reception hours was extremely helpful and Iβm thankful for this service.
Meilu Β· 24 September 2025
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5/5
GoogleJamie is super lovely and helped me so much with my move! Would 100% recommend, even under the current circumstances. I owe them all a big thank you!
Becca Β· 18 June 2020
Agent replied Β· 17 June 2024
Hi Becca,
We love recommendations!!! Thank you for your kind words. When our Reception is back open you'd be more than welcome to have a cup of coffee on us.
See you soon and thank you for your kind write up.
Yours,
Jamie
Manager
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5/5
GoogleI bought some boxes, bubblewrap and tape from Go Store who couldnβt have been more helpful especially given the current circumstances. Very quick and smooth collection - I just let Jamie know that Iβd arrived, he opened the loading bay remotely for me and I was able to collect my things from a room just outside the reception. Contact free, great value and very friendly service. Thank you Go Store - will be using you again!
Rosie Β· 18 June 2020
Agent replied Β· 17 June 2024
Hi Rosie,
Oh wow!! We do love a packaging review!! Thank you so much for taking the time to write to us, it really does make such a difference.
If you do need storage (or more boxes!) do please let us know and of course we'll be on hand to help.
I hope you're well and thank you so much for the 5 star rating!
Yours,
Jamie
Go Store Manager
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5/5
GoogleI have been here for a couple of months now, having joined a company which already made use of the storage, but so far my experience has been impeccable. Staff are always friendly and on-hand to help, whilst everything is clean and orderly every time. Storage units are spacious and easy to access - and the app is a godsend. So go Go Store!
Christopher Β· 18 June 2022
Agent replied Β· 17 June 2024
You legend!! This is a spectacular review. Thank you so much! Come on in and grab a coffee any time you like.
Yours
Jamie
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5/5
GoogleIt did exactly what I wanted! The phone app made entry very easy. Big lift, big spaces, good trolleys, toilets. Really responsive admin team. Overall, a really useful facility!
Mat Β· 3 November 2024
Agent replied Β· 10 November 2024
Thank you so much for this Mat, great to hear you've had a good experience with us and that the team were so helpful. If you ever need us again you know where we are! :)
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5/5
GoogleI would recommend go store to anyone. The service is amazing and the staff are all so lovely and welcoming! I couldn't recommend go store more, I would definitely use the storage again in the future. (You also get a refund of any money you paid but havent used eg if you move out of the storage early, which is an added bonus!)
Charlotte Β· 18 June 2022
Agent replied Β· 17 June 2024
Hi Charlotte! Oh we love an added bonus! thank you so much for taking the time to review us and I'm chuffed you are happy with our level of service!
Jamie
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5/5
GoogleOrdering a selection of boxes is so easy. Great value, great quality and great customer service! Thank you Karen & Co.
Gary Β· 18 June 2021
Agent replied Β· 17 June 2024
Thank you for taking time to write a review for us Gary. We always appreciate it and Iβm so glad Karen was there to help!
Jamie
Manager
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5/5
TrustpilotPreloved Sports CIC Highly Recommend !!
Preloved Sports have used Storage Team York for ages and they are always really helpful and accommodating nothing is too much trouble.
Andy Β· 6 January 2026
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5/5
GoogleThe staff here are all amazing, a true credit to the company.
I couldnβt recommend this storage facility enough for anyone needing storage in the area.
Jenna Β· 25 November 2025
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5/5
GoogleEasy access to self storage within reach in monks Cross area.
Enough parking space outside plus designated loading areas for customers.
Very friendly & helpful staff, just ASK Jamie his great man π
Impressed with how effective and secure Smart storage app works. Customers can control their access remotely! wide aisles space for social distances and measures are taken by management! Keep up the good work π
Mo Β· 18 June 2021
Agent replied Β· 17 June 2024
Dear Mr MO!
You're the man!! Thank you for always being such a happy man and making us feel fantastic about ourselves. You are one of our most regular customers and we always appreciate it when you come and say hi or give us a wave!
If we could give customers stars, you'd get 5!
See you on Monday!
Yours,
Jamie
Manager
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5/5
TrustpilotBeen here for around a year and haveβ¦
Been here for around a year and have not had a single problem with staff always very helpful and kind
Finley Β· 7 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.