5/5
Having struggled with a national competitor the move to Ed at Savills was painless and very successful Huge thanks to Ed and his team

Trusted Agent profile · York
★★★★★
954 reviews across 2 platforms
17 Museum Street, York, YO1 7DJ, YO1 7DJ
Part of Savills, see every office.
Savills's office in York, at 17 Museum Street, is rated 2.4 out of 5 across 954 reviews on two platforms, including 141 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Savills York hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near York.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
Having struggled with a national competitor the move to Ed at Savills was painless and very successful Huge thanks to Ed and his team
1/5
William H Browns Lettings use Sequence…
William H Browns Lettings use Sequence Homes to ‘manage’ their properties. Landlords and tenants should both read reviews on Sequence before committing to WHB Lettings. WHB 8/10 for my property, Sequence 0/10. Sequence are awful.
1/5
Sly and underhanded
Twice, offers accepted, mortgage in place and solicitors instructed. Seller pulls out, gazumped. Should try a lockout agreement in future, wasted two months of time and money with these jokers.
1/5
SEVERELY DISHONEST COMPANY
SEVERELY DISHONEST COMPANY. PREDATORY PRACTICES AROUND STEALING HOLDING DEPOSITS DESPITE ENTERING INTO HONEST AGREEMENTS. AVOID AT ALL COSTS!!!!!!!!!!
1/5
Doncaster branch are appalling
Doncaster branch are appalling. They rent out hazardous properties and really do not care about the danger children were put in. It is 'not their probkem'
1/5
Bury st Edmunds
Avoid at all costs, communication is terrible, never get back to you, always make some excuse as to why they have not replied to emails, wrongly advise on mortgages, one of the worst I have dealt with!!
5/5
In branch staff at Harwich top notch
In branch staff at Harwich top notch: reactive, proactive, supportive, pleasant and agreeable to work with. All very positive, and made the house purchase experience bearable. Where to improve would be with the administration support from the preferred solicitors.
1/5
We decided we no longer wanted to use…
We decided we no longer wanted to use them as estate agents, was told over the phone we would receive a full refund. Then a week later emailed us to say they had changed their mind and we would get nothing!!Disgusting
1/5
Worst agency ever
Don't do their job at all. Ignore email don't answer. Have problem with leacking wather from bathroom to kitchen for 4 months.
1/5
Absolutely dreadful avoid at all costs
Absolutely dreadful avoid at all costsDreadful company only interested in getting your money used for letting property, hidden extras that they forget to mention. Never return phone calls. Run by inexperienced school kids with no knowledge of the real world
5/5
Ryan Crawt keep up the good work
Ryan at the Cowgate branch was very helpfuland listened to what we were looking for in a property. Not the usual rush rush situation you find yourself in with estate agents.
5/5
Excellent service cannot fault them
Excellent service cannot fault themThey sold our property within days and all completed in just under 12 weeksThe communication was second to none in fact we were kept updated by them more than our solicitor and probate executorHighly recommended
5/5
Imogen
Imogen, Jo and the rest of the letting team are very well organised, helpful nothing is too much trouble for them and give good advice. Ten out of tenThanks for your hard work
1/5
Read the reviews below and be …
Read the reviews below and be warned...truly awful outfit, If the dream house you want is with them I wish you luck, but whatever you do NEVER use their in house conveyancing firm, Fosters....You may never get your house,
1/5
Useless in every way
Useless in every way. Poor communication, misinformation, false promises, antagonising and losing our potential buyers, dragging their feet with documentation. Absolutely nothing to recommend them whatsoever. Would give them 5 minus stars if it were possible
5/5
Fantastic professional service from the team. Good advice, fast and responsive, very happy with the service providedPositiveResponsiveness, Quality, Professionalism, Value
5/5
Tom provided us with great service throughout what was a fairly long and difficult process. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism
5/5
Having bought and sold through Savill's York, I couldn't have found their service any better. The attention to detail was outstanding. Good communication and updates, with plenty of advice and assurance throughout the whole process. Thank you.
5/5
Jennifer dealt with our sale in the most professional way, we could not have done it without her, well done Jennifer and well done Savills, another very satisfied customer. I would recommend Savills, without hesitation.
5/5
Very good follow up to issues I have…
Very good follow up to issues I have with my buy to let property. Pleasant and professional staff a pleasure to deal with. Stephen Voyce
5/5
The Agents are so polite and help
The Agents are so polite and helpful. They take their time to answer questions and show you around the property.
1/5
The worst awful experience
The worst awful experience. They are ridiculously lazy and I am fully convinced all the reviews are fake.
1/5
Bunch of amateurs.
Sat waiting outside the house for a viewing, only to get a call 2 minutes before to tell me that they have lost the keys and can we do the appointment later. Amateurs, don’t bother.
1/5
Awful company.
Awful company.Fail to send you what you want and email bombard you with every property in the country.Stay away.
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Tell us what you need and we'll put you in touch. Savills York hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near York.