Trusted Agent profile · York

Savills York reviews

2.4

★★★★★

954 reviews across 2 platforms

17 Museum Street, York, YO1 7DJ, YO1 7DJ

Part of Savills, see every office.

Savills's office in York, at 17 Museum Street, is rated 2.4 out of 5 across 954 reviews on two platforms, including 141 Google reviews rated 4.9.

Google logo

4.9 / 5

141

Reviews on Google

This office

Trustpilot logo

813

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Google

Having struggled with a national competitor the move to Ed at Savills was painless and very successful Huge thanks to Ed and his team

Jonathan · 10 November 2022

1/5

Trustpilot

William H Browns Lettings use Sequence…

William H Browns Lettings use Sequence Homes to ‘manage’ their properties. Landlords and tenants should both read reviews on Sequence before committing to WHB Lettings. WHB 8/10 for my property, Sequence 0/10. Sequence are awful.

H · 9 March 2021

1/5

Trustpilot

Sly and underhanded

Twice, offers accepted, mortgage in place and solicitors instructed. Seller pulls out, gazumped. Should try a lockout agreement in future, wasted two months of time and money with these jokers.

Simeon · 28 January 2022

1/5

Trustpilot

SEVERELY DISHONEST COMPANY

SEVERELY DISHONEST COMPANY. PREDATORY PRACTICES AROUND STEALING HOLDING DEPOSITS DESPITE ENTERING INTO HONEST AGREEMENTS. AVOID AT ALL COSTS!!!!!!!!!!

Rory · 12 May 2023

1/5

Trustpilot

Doncaster branch are appalling

Doncaster branch are appalling. They rent out hazardous properties and really do not care about the danger children were put in. It is 'not their probkem'

Sam · 19 July 2022

1/5

Trustpilot

Bury st Edmunds

Avoid at all costs, communication is terrible, never get back to you, always make some excuse as to why they have not replied to emails, wrongly advise on mortgages, one of the worst I have dealt with!!

Victoria · 6 June 2020

5/5

Trustpilot

In branch staff at Harwich top notch

In branch staff at Harwich top notch: reactive, proactive, supportive, pleasant and agreeable to work with. All very positive, and made the house purchase experience bearable. Where to improve would be with the administration support from the preferred solicitors.

EBailey · 5 July 2019

1/5

Trustpilot

We decided we no longer wanted to use…

We decided we no longer wanted to use them as estate agents, was told over the phone we would receive a full refund. Then a week later emailed us to say they had changed their mind and we would get nothing!!Disgusting

Rachel · 22 February 2018

1/5

Trustpilot

Worst agency ever

Don't do their job at all. Ignore email don't answer. Have problem with leacking wather from bathroom to kitchen for 4 months.

Customer · 24 October 2022

1/5

Trustpilot

Absolutely dreadful avoid at all costs

Absolutely dreadful avoid at all costsDreadful company only interested in getting your money used for letting property, hidden extras that they forget to mention. Never return phone calls. Run by inexperienced school kids with no knowledge of the real world

P · 2 February 2018

5/5

Trustpilot

Ryan Crawt keep up the good work

Ryan at the Cowgate branch was very helpfuland listened to what we were looking for in a property. Not the usual rush rush situation you find yourself in with estate agents.

Sno · 11 July 2021

5/5

Trustpilot

Excellent service cannot fault them

Excellent service cannot fault themThey sold our property within days and all completed in just under 12 weeksThe communication was second to none in fact we were kept updated by them more than our solicitor and probate executorHighly recommended

Carole · 26 July 2018

5/5

Trustpilot

Imogen

Imogen, Jo and the rest of the letting team are very well organised, helpful nothing is too much trouble for them and give good advice. Ten out of tenThanks for your hard work

ALISON · 3 December 2020

1/5

Trustpilot

Read the reviews below and be …

Read the reviews below and be warned...truly awful outfit, If the dream house you want is with them I wish you luck, but whatever you do NEVER use their in house conveyancing firm, Fosters....You may never get your house,

John · 24 December 2017

1/5

Trustpilot

Useless in every way

Useless in every way. Poor communication, misinformation, false promises, antagonising and losing our potential buyers, dragging their feet with documentation. Absolutely nothing to recommend them whatsoever. Would give them 5 minus stars if it were possible

Tim · 29 October 2019

5/5

Google

Fantastic professional service from the team. Good advice, fast and responsive, very happy with the service providedPositiveResponsiveness, Quality, Professionalism, Value

Debbie · 10 November 2022

5/5

Google

Tom provided us with great service throughout what was a fairly long and difficult process. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Kate · 10 November 2022

5/5

Google

Having bought and sold through Savill's York, I couldn't have found their service any better. The attention to detail was outstanding. Good communication and updates, with plenty of advice and assurance throughout the whole process. Thank you.

Susanne · 11 November 2018

5/5

Google

Jennifer dealt with our sale in the most professional way, we could not have done it without her, well done Jennifer and well done Savills, another very satisfied customer. I would recommend Savills, without hesitation.

Simon · 11 November 2019

5/5

Trustpilot

Very good follow up to issues I have…

Very good follow up to issues I have with my buy to let property. Pleasant and professional staff a pleasure to deal with. Stephen Voyce

Stephen · 3 March 2022

5/5

Trustpilot

The Agents are so polite and help

The Agents are so polite and helpful. They take their time to answer questions and show you around the property.

Naana · 4 October 2022

1/5

Trustpilot

The worst awful experience

The worst awful experience. They are ridiculously lazy and I am fully convinced all the reviews are fake.

Ss · 7 December 2022

1/5

Trustpilot

Bunch of amateurs.

Sat waiting outside the house for a viewing, only to get a call 2 minutes before to tell me that they have lost the keys and can we do the appointment later. Amateurs, don’t bother.

Spinny · 14 June 2019

1/5

Trustpilot

Awful company.

Awful company.Fail to send you what you want and email bombard you with every property in the country.Stay away.

C · 30 September 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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