Trusted Agent profile · York
★★★★★
954 reviews across 2 platforms
17 Museum Street, York, YO1 7DJ, YO1 7DJ
Part of Savills, see every office.
Savills's office in York, at 17 Museum Street, is rated 2.4 out of 5 across 954 reviews on two platforms, including 141 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Savills York hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near York.
Every review we hold for the York office, from every platform, shown as written. First names only.
1/5
TrustpilotDo not go there
Do not go there. Harlow, Essex especially. Horrendous experience. In a nutshell cost us £12, 000 commission for doing absolutely nothing while another agent sold our house, leeches, money, money. Read the mouse print, and go with multiple agents instead of sole agency with these cowboys.
5/5
GoogleA pleasure to deal with; great communication, attention to detail and willing to go the extra mile. Special thanks to Ed Stoyle for a smooth sale, and Tom Smith in the office for his help. 10/10.PositiveQuality, Professionalism
2/5
TrustpilotVery poor experience so far
Very poor experience so far, the staff simply don't communicate with each other within branch or with other branches, we are now 19 days since we went to get my wife added to the tenancy agreement, still waiting for it/
1/5
Trustpilotseller not getting best price
son placed higher bid for a property and it was sold at a lower price, if i was the seller i would not be happy. no chain involved first time buyer. having read previous reviews it looks like this sort of thing as happened before
1/5
TrustpilotCouldn’t trust them
Bidding on a house and was pushed for more and more money. Caught the estate agent out in a lie and just had a bad feeling so decided to walk away from the house due to their handling of the house sale.
5/5
TrustpilotLisa Shelton
Lisa SheltonSales Progressor-thank you for all supported you gave for us.We are grateful that we could always turn to you and you acted where it was necessary.
1/5
TrustpilotHopeless
Have tried to view a house for sale which they are handling. No call backs, no viewings, whole thing now sounds very suspicious and my guess is that they have a "favoured" buyer, i wonder why. . . We've given up trying to view the property.
5/5
TrustpilotMorley branch - 5 star service
We couldn't have sold our flat without the fabulous team in Morley,Leeds. Jess and the entire team were exceptional in the six months we were dealing with them and we will recommend them for any prospective seller or buyer.
1/5
TrustpilotTerrible estate agents
Terrible estate agents, can't wait to take your money and mess you about when it's time to pay you back. Poor communication and lack of effort with sorting out problems. Terrible at returning calls or sorting things out in general. Wouldn't recommend to anyone.
1/5
TrustpilotSeveral emails sent to view a property…
Several emails sent to view a property and not one reply. As a cash buyer you would think they would reply instantly but 5 days and nothing. I certainly will not be listing my house with them if they are ignoring serious buyers.
4/5
GoogleSavills were very professional, helpful and efficient. I dealt with Ed Stroll and Emily, both excellent.
1/5
TrustpilotThey just care your money
They just care your money. Until the payment they approach kindly but after payment they do not care your problems. I spent hours to explain my problems with the property but they do not care. 5 minus stars if it were possible.
1/5
TrustpilotMissed out on sale due to lack of…
Missed out on sale due to lack of communication. When I did buy a house with another estate agent, williamhbrown wouldn't collect their 'for sale' sign. Cowboys in a high street friendly guise, avoid these clowns.
1/5
TrustpilotBoston office
Boston office. Its now 7 months since I agreed to buy a property through this office no chain either way Only 3 updates in that period. Staffs attitude is dreadful, would never buy a property from them again
1/5
TrustpilotSleaford branch
Full of it. Bunch of plastic Delboys. They insist they are the best thing ever as soon as the get your business forget it. Oh look out for unnecessary extras other agents give for free photos etc and they will lie to your face.
5/5
TrustpilotGreat service
Great service, especially from Charlotte, who was proactive and efficient throughout our purchase. Thank you.
1/5
TrustpilotStay away from this company!!!
Stay away from this company if you are selling your property. We have told them via phone and email that we no longer wish to sell but they will not remove our property from their website. False advertising at the Bedford branch.
1/5
TrustpilotWHAT A TERRIBLE SERVICE THE MORTGAGE…
WHAT A TERRIBLE SERVICE THE MORTGAGE ADVISOR IS SO RUDE AND TO THINK WE PAID A HIGH PRICE FOR THIS SERVICE FAR FROM A SERVICE HE NEEDS TO GO ON A CUSTOMER RELATIONS COURSE AND LEARN HOW TO SPEAK TO CUSTOMERS
1/5
TrustpilotAbsolutely awful.
Sudbury branch shockingly poor estate agent, terrible communication doesn't follow through with clients, feedback is nonexistent. The rep will tell you their the best estate agents in the area that's absolutely true they are, the best at being the worse, absolutely dreadful.
1/5
TrustpilotPontefract Sale office
3 complaints from start to finish of the process, apologies after apologies but no improvements. Bad practices , poor advice. even their complaint team can not handle it at all. They don't even acknowledge their mistakes! My advise id to avoid at any cost
1/5
TrustpilotThe most awful agents in the world…
The most awful agents in the world ever!why there is no option for 0 rate????
5/5
GoogleWe used Savills to market and sell a development on the edge of York in 2017. From the start they were a pleasure to deal with. Professional, efficient and on the ball. I couldn't fault the service and would gladly use them again.
1/5
TrustpilotTerrible communication
Terrible communication; seems like staff don’t know what they are going. Wasted so much of my time and energy. No positive outcome even after chasing so many times.
1/5
TrustpilotWould give a zero if possible
Would give a zero if possible. Tried to get a viewing with a property they never returned our call. When we did get through they said the house had sold. It was massively under valued. Mmm wonder who bought it??
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Savills York hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near York.
