Trusted Agent profile · York
★★★★★
953 reviews across 2 platforms
17 Museum Street, York, YO1 7DJ, YO1 7DJ
Part of Savills, see every office.
Savills's office in York, at 17 Museum Street, is rated 2.4 out of 5 across 953 reviews on two platforms, including 140 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Savills York hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near York.
Every review we hold for the York office, from every platform, shown as written. First names only.
1/5
TrustpilotIf I could leave no stars I would have…
If I could leave no stars I would have done. DO NOT use this letting agency. It's just mistake after mistake...and then they get personal. Rude and defensive. Tell lies to cover their mistakes and give false information. They seem to forget that we are paying their wage.
1/5
TrustpilotSleaford
A large company like this are allowing their staff to work in utter chaos surrounded by workman. Not only is it putting their staff in danger but also any customers who enter their premises. Its disgusting. Close the branch, let the staff work elsewhere & let the workman get on with their job
1/5
TrustpilotKeep phone me when I told them on more…
Keep phone me when I told them on more than one occasion to take my name off there calling list im not interested.
1/5
TrustpilotTerrible services if you're buying from…
Terrible services if you're buying from them. Make you wait ages for keys useless
1/5
TrustpilotDon't ever rent from them
Don't ever rent from them. I rented 2 properties, hoping the second experience would be somewhat better. Absolutely disgusting behaviour from management. Always having to chase them for weeks when things go wrong. When lanlord refuses to put things right they simply do not care.
5/5
GoogleJennifer Kendrew has gone above and beyond our expectations in many ways, supporting the viewings at short notice and the negotiation process. She has really looked after us. I couldn’t fault her at all
1/5
TrustpilotGt Yarmouth branch office the most…
Gt Yarmouth branch office the most inefficient Estate agent I've ever dealt with. No concept of customer service whatsoever.
1/5
TrustpilotTold me during covid that if I was to…
Told me during covid that if I was to sell with them I would have to wear a mask in My OWN Home
1/5
TrustpilotVery rude
Very rude, dishonest, liar and they don’t know how to speak with customers. They are very great liar and liar.. please be aware these kind of agency.. the agency makes me high temper and he waste my 2 days 8hrs expenses!!! I never have experience like this person.. go hell
1/5
TrustpilotAvoid Avoid Avoid
Trust me- just don't, cant go into specifics just yet as may be taking legal action against this bunch of questionable ethics cowboys, but lets just say I have experienced similar issues to other reviewers as well as a possible forging of a signature on a contract
5/5
GoogleGreat customer service, from all the staff I dealt with, worked mainly with Charlotte Hemingway, regular contact and updates. All good
5/5
TrustpilotThroughout this difficult time WHB have…
Throughout this difficult time WHB have helped us move into our new family home and with a baby on the way it's been abit stressful. But what a fab job would like to say thankyou to WHB and our landlord for all your help.Amy & Charlie
1/5
TrustpilotI made the worst choice with this…
I made the worst choice with this agency. They took my money before the bank confirmed the loan. I find it very difficult to answer your phone, email. Avoid this agency so you don't waste your money
5/5
TrustpilotMade house purchase smooth and stress…
Made house purchase smooth and stress free. Friendly staff.
1/5
TrustpilotIt is not a property agency anymore
It is not a property agency anymore, it's a auction company to selling them more than probably more commissionLook at their listing in Rightmove
1/5
TrustpilotToo bad you can't lose stars
Too bad you can't lose stars. A bad agency that doesn't contact you back. I think I'm doing tricks with the agents and mortgaging their advaizer. I DO NOT RECOMMEND TO ANYONE. Stay away
1/5
TrustpilotPlease stop cold calling at my door
Please stop cold calling at my door. Please stop spamming me with mail. If I required your services I would contact you. I've requested you removed me from your database (A database I have never registered on or even been in contact with your for any reason!) Total pests
1/5
TrustpilotIt's one of the worst estate agents…
It's one of the worst estate agents in scunthorpe. I given my property for rent out for two years. No professional aproach by the staff.Customer service the worst ever seen in the country. Stay away from this people
1/5
TrustpilotAVOID AT All COSTS
AVOID AT All COSTS, THERE BUYERS ARE TIME WASTERS, THEY USE PPL SOLICITORS READ THE REVIEWS, NOTHING HONEST ABOUT WHB THERE BUYERS OR THERE SOLICITORS AVOID AVOID AVOID
5/5
TrustpilotClacton on Sea 5*
Clacton on Sea branch were absolutely fantastic. Steve the estate agent was so efficient and worked endlessly to get all the papereork done. Top customer service skills, up front and honest. He did a brilliant job getting everything sorted and completed within 6 weeks. Thank you W.H.B.
5/5
TrustpilotSleaford Branch
Sleaford Branch. Joanne Leadbitter... She showed us around the property using good coronavirus safety precautions and was very helpful and courteous. She kept in touch. Unfortunately we didn't proceed with the rental but would approach Joanne again if looking to rent.
1/5
TrustpilotBeen completely scammed out of 210…
Been completely scammed out of 210 pound upfront fee they pushed me to pay. First time I have ever felt tricked. Kicking myself I could be so silly. They lied and hid the small print. Going through complaints doesn't help. AVOID! HOLT BRANCH NOFOLK!
3/5
TrustpilotExcellent service from day one.Nothing…
Excellent service from day one.Nothing was to much trouble in contacted with updates constantly .All staff friendly ,helpful an polite.Top Mark's to Selene who went that extra mile an beyond for what wasn't a straight forward case,she was patient ,diligent an very reassuring an friendly.Thanks all team.Gloria Elden..
1/5
TrustpilotDo not go there
Do not go there. Harlow, Essex especially. Horrendous experience. In a nutshell cost us £12, 000 commission for doing absolutely nothing while another agent sold our house, leeches, money, money. Read the mouse print, and go with multiple agents instead of sole agency with these cowboys.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Savills York hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near York.
