Trusted Agent profile · York

Savills York reviews

2.4

★★★★★

954 reviews across 2 platforms

17 Museum Street, York, YO1 7DJ, YO1 7DJ

Part of Savills, see every office.

Savills's office in York, at 17 Museum Street, is rated 2.4 out of 5 across 954 reviews on two platforms, including 141 Google reviews rated 4.9.

Google logo

4.9 / 5

141

Reviews on Google

This office

Trustpilot logo

813

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brilliant

Bought a house with these guys, very happy with the experience, always helpful and friendly. Would highly recommend

Martin · 4 December 2021

5/5

Google

Really impressed with Savills York who have handled our purchase really professionally and personably. Would highly recommend.PositiveResponsiveness, Professionalism

Raife · 10 November 2021

1/5

Trustpilot

The staff is very slow and rude

The staff is very slow and rude. The gentleman 'Jeff' and others are un professional, have no knowledge about any property.

Customer · 17 February 2021

1/5

Trustpilot

Cupel of time reporting damage fance…

Cupel of time reporting damage fance and nothing be don renting agents do not do any maintenance and landlord don't care aboutReally bad renting agent not recommend

Arek · 6 October 2018

1/5

Trustpilot

Would give zero if possible- awful…

Would give zero if possible- awful company keep pestering you years after rejecting their services

Dr · 2 March 2022

5/5

Trustpilot

Very good top agent

Very helpful go and see Charlie at the Romford shop if you want to sell your house very good agent

Vickie · 12 April 2021

1/5

Trustpilot

Did you know after the property…

Did you know after the property ombudsman you can complain to ARLA.We need to stop the bad service and loss of income to us individuals

Carol · 11 October 2019

1/5

Trustpilot

Cross Gates

Cross Gates, LeedsAbsolutely terrible experience. Phones not answered. Messages not passed on. The weekly update happened once. No vetting of people looking round. Never again.

Gillian · 19 July 2019

1/5

Trustpilot

william h bown

roberto.duca

Phillip · 17 March 2026

4/5

Trustpilot

Fast service

Fast service, always quick to answer queries david in lettings in Northampton answered everything we needed to know and was a pleasant chatty guy.

Miss · 11 October 2019

5/5

Google

From start of process to completion we received top quality, highly professional service from Jennifer Kendrew. Will definitely be using her again for future sales.

Simon · 11 November 2018

1/5

Trustpilot

NO STARS.NO STARS.NO STARS AND NO…

NO STARS.NO STARS.NO STARS AND NO COMMENT.

Mr · 16 November 2022

1/5

Trustpilot

How I lost £3000

Florin · 18 February 2026

1/5

Trustpilot

AVOID AVOID AVOID!!!!!

AVOID AVOID AVOID!!!!!THEY WILL TOTALLY MESS UP YOUR SALE OR PURCHASE. PLEASE READ REVIEWS HERE.

Paulie · 20 August 2021

1/5

Trustpilot

One star is too much I have used and…

One star is too much I have used and had worst experience. Very poor service and very unprofessional and useless

Andrejs · 1 June 2020

1/5

Trustpilot

Company with a real lack of ethics

Company with a real lack of ethics. Wakefield branch lead by a profit driven monster. Louisa Crook, lives up to her name. Do not use

Chris · 27 May 2017

1/5

Trustpilot

Absolute shambles of a company.

Even their complaints department can't investigate the right complaint. Need I say more? Stay clear of absolutely every department!

Samantha · 9 September 2020

1/5

Trustpilot

Worst company I have ever had to deal…

Worst company I have ever had to deal with. Never again. If I could I would give 0 stars.

Monika · 28 August 2020

1/5

Trustpilot

Not sure how is how is this possible

Not sure how is how is this possible. Them listing properties with some offers already.

Arseni · 7 July 2021

2/5

Trustpilot

Very slow to respond to requests to…

Very slow to respond to requests to have changes to the tenancy agreement and not interested at all in tenants interests

Frost · 1 November 2019

5/5

Google

Excellent service. Above and beyond.

Jacqui · 10 November 2022

5/5

Trustpilot

Thank you luke at the nottingham branch…

Thank you luke at the nottingham branch for helping me and my mum get the house we wanted!! Really appreciated 😁

Josie · 8 August 2019

1/5

Trustpilot

Absolute clowns of a company

Absolute clowns of a company! Stay well clear ! Strike all the way

Emma · 24 September 2021

5/5

Google

Jennifer and Ben have been fantastic throughout the sale process of my house. Great communication and very professional. Thank you

Ruth · 11 November 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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