Trusted Agent profile · York, North Yorkshire
★★★★★
286 reviews across 2 platforms
Queens House 9 Micklegate, York, North Yorkshire, YO1 6JH
Part of Reeds, see every office.
Reeds's office in York, North Yorkshire, at Queens House 9 Micklegate, is rated 4.8 out of 5 across 286 reviews on two platforms, including 284 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Reeds won in 2026.
The Trusted Agent 2026 results for Reeds, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
GoogleKaren and the rest of the lettings team worked hard to find us a tenant and delivered a great service.
Dear Antoni, Thank you so much for your review. I am glad we had the opportunity to work with you and your wife on letting your beautiful home. All the best, Reeds Rains York Team
5/5
GoogleGreat service, thanks Sue.
5/5
GoogleReally good support from Kelsey. Thank you
Thank you for your review Andy. Good luck in your new home.
5/5
GoogleWorked with josh, gave great advice and would definitely recommend to anyone seeking financial advice
Hi Joe. Thank you for this. Always available if you need any more financial advice.
5/5
Google1st class organisation team with.
Thank you for your feedback!
5/5
GoogleJosh has offered me great financial advice and planning. Would recommend to anyone.
Thank you very much. I appreciate it. Josh
5/5
GoogleExcellent service and knowledge. Hoping to work with you in near future.
Thanks Michael for your review. It was really nice to meet you and we hope to work with you in the near future. Kind Regards, John Wroot
5/5
GoogleWe are very pleased with the service. Excellent communication throughout the process.
Lovely to hear Carole, we will continue to keep you up to date as to how your sale is going.
5/5
GoogleA very fast an efficient bunch with reasonable charges and great customer service.
Thank you Dipash, it was a pleasure working with you.
5/5
GoogleLydia.has been a real help and support during my process....
Dear Christina, Thank you so much for taking your time to leave me a review. We wish you all the best in your new home and trust you will be really happy there. Kind Regards, Lydia & The Reeds Rains York Team
5/5
GoogleExcellent service and very punctual and polite very pleased with everything
Hi Alan, Thanks very much for your review. If you need anything else please just get in touch. Regards, Reeds Rains York.
5/5
GoogleUsed for valuation, very professional and obviously knew the area well.
Thank you Robert for your 5 Star review. Myself and Reeds Rains would be very happy to assist you should you decide to move. Kind regards, John Wroot
2/5
GoogleAs usual not enough staff
We are sorry you feel this way and have been doing our best to work in a Covid safe environment, for the safety of our customers and colleagues which does involve staff working off site. Whilst our phone lines are very busy you are able to leave a voicemail and a member of the team will get back to you as soon as possible.
5/5
GoogleGreat service and very helpful.
Thank you very much for your feedback.
5/5
GoogleQuick, helpful and to the point. Perfect service!
Thanks Adam, It was an absolute pleasure coming to see you. You have an amazing home. Kind Regards John Wroot.
5/5
GoogleCustomer service is exceptional. We didn't take the house we looked at but I made a point of letting the office know how impressed I was with everyone we dealt with. Hopefully we will rent through you guys.
5/5
GoogleThanks john wroot for your really help.and advice
Thanks Ross for your review. If you need any other information on Rental properties, I would be more than happy assist in finding you a suitable home. Regards, John
5/5
GoogleGreat energy in letting our property. Great service too.
Thanks for the positive feedback, all the team are really pleased that we let it so quickly, we look continuing to work with you over the coming months.
5/5
GoogleGreat company to deal with
Thanks for all your help along the way Simon, glad we have another happy vendor
5/5
GoogleAbsolutely amazing all round from start to finish the service I received was impeccable especially from a fine gentleman by the name of John Wroot, I would highly reccomend him and the friendly team there, they are real professionals.
5/5
GoogleKatherine Richards always provides an excellent service as our Lettings Manager. She is always helpful and is very knowledgable, her support whilst we build our buy to let business has been invaluable. I wouldn't hesitate to recommend her.
5/5
GoogleRating only, no written review.
Thankyou for the 5 star review, it has been a pleasure to be able to assist you in selling your home. All the best, Harvey
5/5
GoogleReceived a fantastic service from John at Reeds Reins. The whole process from viewing to getting the keys was easy and stress free. The after service has been great too! Thanks for everything!
5/5
GoogleMet John Wroot from Reeds Rains, very nice young man who explained everything to me , it was very easy to understand & I now know what to expect, very reassuring. Thankyou.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds's York office has 286 reviews across two platforms: 284 on Google, 2 on Facebook.
Reeds Rains, York is rated 4.8 out of 5 across all 286 reviews, and 4.8 out of 5 on Google from 284 reviews.
Yes. In The Trusted Agent 2026 awards: Reeds, York won Trusted Agent; Reeds, Macclesfield won Platinum; Reeds, Grimsby won Gold; Reeds, St Helens won Gold; Reeds, Chester Le Street won Gold; Reeds, Clevedon won Gold; Reeds, Salford won Gold; Reeds, Nottingham won Trusted Agent.
Reeds Rains, York, Queens House 9 Micklegate, York, North Yorkshire, YO1 6JH.
