Oakleaf Homes York reviews

★★★★★ 5/5

Trustpilot

Thank you Pina💝 and thank you Barrat 🏡 home.

Without any hesitation Pina made us fall in love with this lovely property. She came across the best sale advisor throughout our whole first time home journey. I would highly recommend Pina Masella .She really made our job so easy with all details information and also listen patiently about our concerns and our needs. Thank you Pina💝 and thank you Barrat 🏡 home.

Pranish · 29 September 2024

★★★★★ 5/5

Trustpilot

Great purchase - loving my new home!

Everything was done properly and by the book... I put a deposit down 6 weeks before it was due to complete and everything was done on time and to a high standard. Great communication too! I must say, Stephanie in the sales office is exceptional! She has been such a joy to work with and has been a huge support throughout - always with a smile. Highly recommend!

Lauren · 3 July 2024

★★★★★ 1/5

Trustpilot

Do not consider Barratts house

If I had a choice I wouldn't even give one star. When the house is handed over to you it's not even in a clean state, in fact, it is in a state where you start to think if you're even buying a new house. There were numerous issues with the house when it was handed over to us, this included major issues eg gaps in window frames to minor ones such as the arrow indication of the thermostatic radiator valve not facing the right direction. All these issues took ages to sort out, probably close to 2 years. You wonder if they have any sort of standard quality checks in place before they hand a new build over to the buyers. It's like they can't be bothered anymore once they have taken the money. If I could turn back the hands of time, I will definitely not buy a Barratts home.

Mong · 15 April 2025

★★★★★ 5/5

Trustpilot

Bev at the Osprey Heights development…

Bev at the Osprey Heights development in Inverurie was fantastic. She was so helpful, friendly and accommodating. We could not commend her enough for what she did for us, on making the purchase of our first home any better. The rest of the team there were outstanding in showing us our new home and making the whole process seamless.

Stuart · 16 November 2024

★★★★★ 5/5

Trustpilot

Very helpful and professional

Our Sales person Phill went above and beyond to ensure we could get in our new home a week early due to pressure from our buyers. He was a pleasure to deal with throughout the purchasing process and gave us a lot of relevant information. I would have no hesitation in recommending Barratts to anyone looking to buy a new home

Karen · 11 October 2024

★★★★★ 1/5

Trustpilot

Unfair Warranty Voiding for Shaver Point Issue

Approximately a year ago, I moved into my Barratt Home in Beeston, and recently, I discovered that the shaver point in my bathroom is not functioning. When I attempted to use it by plugging in my electric toothbrush which sharing with the same voltage , I realized that there was no electricity supplied to the socket. It's important to note that I had never used this shaver point before, so this issue did not arise due to misuse on my part.Worried about the problem, I promptly contacted the developer to request a warranty repair. Unfortunately, their response left me extremely disappointed. They claimed that the warranty was voided because I used the shaver point for an electric toothbrush. Their exact words were, "Due to you placing incorrect appliances into this socket, it has voided the warranty and therefore would now fall under home owners' maintenance if you wish to get this looked into."I must say, I find this response completely unreasonable and unjust. The notion that plugging in an electric toothbrush could invalidate the warranty for the entire shaver point seems absurd to me. Nowhere is it clearly stated that the shaver point is exclusively for shavers, and this limitation was never communicated to me during the property purchase.

Ryan · 18 September 2023

★★★★★ 4/5

Trustpilot

After being completely let down by the…

After being completely let down by the management company to our flats, once alerted to our issue, Barratt have been extremely quick to respond and get the necessary work completed for us. Thank you!

TS · 22 September 2026

★★★★★ 5/5

Trustpilot

Great and efficient service, nice home. Happy customers.

We had the best experience when buying out new home. Hannah from Meadowburne place in Eastbourne was very knowledgeable and efficient, provided an excellent service (especially after an another adviser felt to update us and send us required informations. Home is very nice and so far everything goes well. We also have to say that site manager Rob is excellent. We’re very happy.

Zuzka · 26 August 2024

★★★★★ 4/5

Trustpilot

Great experience

The team at Rogerson Gardens have been spot on. Sales advisor Cathy has been great! So helpful and responsive. The assistant site manager John also seems really helpful and came around quickly to sort something out. Would have been 5/5 however their solicitors didn’t stick to a deadline set by themselves for exchange, even though it was made out to be a fixed date for all.

Anesha · 6 July 2024

★★★★★ 5/5

Trustpilot

Barrette Sales Office in New Malden…

Barrette Sales Office in New Malden provided excellent service to me and my wife in our recent visit. The sales advisor Jane was exceptionally amiable, helpful and patient in explaining the available flats of Sterling Place on sale and went out of her way to address our every question. She gave me much confidence in booking the flat of our liking.

George · 26 September 2024

★★★★★ 5/5

Trustpilot

Ingrid was super helpful and so…

Ingrid was super helpful and so knowledgeable. She made the whole experience 😊 great! She knew her facts and was happy to answer all the questions we fired at her. Although there were some IT issues which were absolutely not her fault she made sure she stayed positive and went out of her way to solve the issues. She was so attentive and helpful

MrsDebbieGillam · 28 July 2024

★★★★★ 5/5

Trustpilot

This was my first time buy property in…

This was my first time buy property in my life, i was so happy and greatful , as on time the flat key was given as such stated during the progress.

Mirza · 5 October 2026

★★★★★ 5/5

Trustpilot

Peter from Barratts Customer Care team…

Peter from Barratts Customer Care team arrived to attend to some snagging issues. He was very professional and efficient. He's done a great job finishing our bannister handrails, they look so much better 😁

JSH · 16 September 2026

★★★★★ 5/5

Trustpilot

Great service and a very positive…

Great service and a very positive experience so far. The team has been professional, helpful, and responsive throughout the process. I’m really looking forward to seeing my new home completed and moving in. Highly recommended!

Ankur · 9 September 2026

★★★★★ 5/5

Trustpilot

Exceptional Service

Lisa Waddington at The Sands Bridlington is the reason why I have given 5 stars, as her professionalism, friendly helpful nature and customer service is second to none.

Mrs · 19 October 2025

★★★★★ 5/5

Trustpilot

Graham

Graham, customer care, Came to do some remedial repairs at our house yesterday. (19/7/24)While he was here he noticed another job that needed to be done, and as he had time he very kindly did it for us. What an absolute star. He definitely went over and above our expectations. Very good quality work Thank you Graham, you are a legendNeal & Sara

Sara · 20 July 2024

★★★★★ 1/5

Trustpilot

Do not buy @ Hayes Village

Do not buy @ Hayes Village. Frequent issues with water supply, fire alarms, security as installed by Barratt. More recently, left residents with no running water for 16 hours. Avoid like the plague

KB · 12 September 2026

★★★★★ 1/5

Trustpilot

Expensive junk

I would not recommend buying here. Many of the properties available were leasehold flats with service charges that I considered too high and poor value for money. I was also unable to find suitable freehold homes in the areas I was interested in. Combined with the lack of follow-up after my visit, the experience was disappointing. Donlt ask for my details.

A · 4 October 2026

★★★★★ 5/5

Trustpilot

Love our Barratt Home

From reserving the plot to moving in, Barratt has been great, they have made the whole process really easy and less stressful. Since moving in we have had regular contact from our site manager and they have been on top of our snagging list and have arranged for them to be fixed really quickly (only a few snags found). We love our new Barratt home!

Emily · 13 May 2024

★★★★★ 5/5

Trustpilot

Kitchen doors fitting

Chris came to my house on time very friendly and helpful. So pleased with Chris work and very tidy professional. Top marks for Chris. . Thank you again Chris .

Carol · 21 September 2026

★★★★★ 5/5

Trustpilot

Fantastic experience

Everyone at Barratt has helped make this a fantastic experience. We couldn’t be happier. Any issues have been dealt with swiftly and professionally. We love the new house and it will be a happy home to build memories in. Shaun has been excellent and kept in touch every step of the way. It’s a brilliant site and somewhere we want to live for a long time.

Mark · 15 April 2024

★★★★★ 5/5

Trustpilot

Customer care

Caroline at Barrat Homes has been superb. She has been so helpful and reassuring with my parents, who have not moved house in 30 years, so it was initially very daunting for them, but Caroline soon made them feel at ease.She is personable and friendly and she is a credit to your company.Thank you Caroline.

Matthew · 21 October 2024

★★★★★ 5/5

Trustpilot

We are part exchanging and hope to be…

We are part exchanging and hope to be in our forever Barratt home in the new year! A massive thank you to Jodie & Myah at the sales office for all of their help and support so far!! We are really enjoying the experience and love seeing and hearing about our house updates :)

Liusadh · 5 November 2024

★★★★★ 5/5

Trustpilot

Michelle at Wayland Fields has been…

Michelle at Wayland Fields has been excellent in arranging and dealing with our purchase. Excellent knowledge of the fixtures and fittings and also very knowledgeable about the area and local amenities. She has been professional with the documents and now with the progression and progressing with estate agent and Solicitors, all done with a friendly helpful attitude. Gary & Michelle

Gary · 27 July 2024