Trusted Agent profile Β· York

Littlefairs Property Company York reviews

β˜…β˜…β˜…β˜…β˜… Excellent

312 reviews across 3 platforms

169A Holgate Road, York, YO24 4DF

Littlefairs Property Company's office in York, at 169A Holgate Road, is rated 4.9 out of 5 across 312 reviews on three platforms, including 246 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

246

Reviews on Google

This office

Facebook logo

4.8 / 5

53

Reviews on Facebook

This office

Yell logo

5.0 / 5

13

Reviews on Yell

This office

Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Google

We have just started renting our family home out due to a work relocation and have had a really terrific experience with Tom - right from the initial meeting we got a good impression - as well as being really friendly and easy to get on with, the communication has been spot on - we can get hold of him on the phone easily and always a quick response to emails - we couldn't ask for anything more really!

Victoria Β· 25 February 2024

Agent replied Β· 22 October 2024

Thank you Victoria! We are delighted that you are happy with the service Tom & the team provided 🀩 thanks for taking the time to write a review! …

5/5

Google

I rented a flat through Littlefairs yesterday. Absolutely excellent service. I was helped all the time by Tom and Becki. They advised me very much with the contract process, payments and, finally, to get my house.

Gustavo Β· 15 October 2025

Agent replied Β· 12 November 2025

Thank you for the review Gustavo! πŸ˜ƒ - Tom & Becki …

5/5

Google

A great service from Becki, Scott, Donna and team. Communication is always swift and informative. We have worked with the team for a while now and it's always a pleasure.

Indigo Β· 27 February 2024

Agent replied Β· 25 August 2024

Thank you Indigo Greens 🌟 …

4/5

Google

We have been in our rented flat since august 2023 and Littlefairs have been so supportive since we have moved in- especially Becki and Donna.

Georgia Β· 27 May 2024

Agent replied Β· 25 August 2024

Thank you Georgia 😁 …

5/5

Google

I've been dealing with Littlefairs as a tenant for over four years now and it has always been a pleasure. Nothing is ever too much trouble, the staff are all very friendly and respond to questions and problems very quickly, and maintenance issues are similarly handled very promptly. I would not hesitate to recommend them to anyone looking to rent in the York area, they're brilliant.

Lee Β· 26 July 2024

Agent replied Β· 25 August 2024

Thank you Lee ☺️

5/5

Google

I rent out my house through Littlefairs and they have been brilliant. The staff are lovely and Tom in particular has been very efficient, friendly and organised. The pricing is competitive compared to other property management companies in York - and cheaper than several others I looked at. Littlefairs was recommended to me by a friend and I would recommend them to other people.

Chloe Β· 4 August 2024

Agent replied Β· 25 August 2024

Thank you very much for taking the time to review our services 🌟 …

5/5

Facebook

Excellent property company with amazing customer service! - I had a slight mishap with me locking myself out my apartment after coming back from a holiday. I can’t thank Scott enough for coming out within the hour on a Sunday to deliver some spare keys to let me into the property! Thank you so much! Can’t recommend enough🏑

Lauren Β· 19 May 2019

Agent replied Β· 22 April 2026

Glad to be able to help. You can't beat home comforts on Sunday evening. Thanks for the review πŸ™‚

1/5

Google

Avoid like the plague. Of all the letting agents I've known these are by far the worst, and least professional. Faulty electricals in their property caused a housefire which sent me and my partner in hospital, following which they have provided absolutely no support, still charged rent as normal despite us not being able to live there and then had the cheek to take the damage deposit from us because of damage caused by the fire. Being a small company, they have a lot more to gain by taking the deposit from you, so bear this in mind. They like to do business with you over the phone so there is no paper trail of what they have said, in my case this meant that additional fees were added last minute and I was pressured to give payments on short notice which is a classic scammers technique and just goes to show how unprofessional this company is. I am having to take legal action against them as when I made them aware of various laws and tenancy acts they were breaking, they simply refused to communicate with me any further. As stated before, avoid like the plague, "Littlefairs" is about right because there is little fair about them, if you're a corrupt landlord, I'm sure they're right for you.

Lewis Β· 26 August 2023

Agent replied Β· 25 August 2024

Dear Lewis, I am sorry you felt it necessary to supply such a negative review of our company. You appear to have very a different viewpoint from your landlord, from a deposit dispute handler at The Deposit Protection Service (DPS) and from your co-tenant. I wonder how many agents would have telephoned you early evening whilst overseas on holiday with their family to offer advice? Correct, none. At least we can agree on something. Many of your comments are factually incorrect as you well know and can be proved to anyone, including your legal representatives if you wish to progress your claim against your landlord (not us as mentioned in your review - another false comment). I am quite sure members of the public who read your review will see why the company took the stance to terminate communications with you after your tenancy came to an end back in July. We are very proud of the relationships we build with our clients, both landlords and tenants alike which is evident from fellow reviewers before you. We appreciate we are unable to please everyone but would like to wish you well for the future Lewis. And for the record against your false claim regarding your deposit monies going 'directly into my pocket,' the disputed amount rewarded to your landlord through the DPS Dispute Resolution Service will be transfer to your landlord as soon as they reach our client account. As a Propertymark registered agent, all client monies are protected. Best wishes, Scott Littlefair.

2/5

Google

I have used Littlefairs before and seemed like a competent companty, nice staff and quick and friendly service, hence why i used them for 4/5 years. Even recommending property managers and tenants to use them. However at our last property the landlord tried claiming almost Β£550 in damages. We disputed this, only Β£160 was awarded to the Landlord, showing they tried to take almost Β£390 more than they should. The landlords were unwilling to negotiate any sort of price reduction so we were forced to dispute the costs which not oly took a lot of time, but also was extremely stressfull for all involved. From what I have experienced, the owner seems like a nice bloke, however this has left a bitter taste and I would be unwilling to use Littlefairs again purely on our experiences of my last tenancy.

Alistair Β· 26 August 2023

Agent replied Β· 25 August 2024

Dear Alistair, thank you for your review. I am sorry you have felt the need to post such content given you have been a tenant of ours previously and was happy to use us again along with your brother and partner. Your landlord was awarded the full amount for the cleaning of Β£162.00 which you disputed the full claim. The redecoration charges of Β£340.00 were awarded to you primarily due to the fact that that x3 adults were living in the property during the period of Covid restrictions. Like your landlord, we were equally surprised of this stance given the property was fully redecorated prior to the commencement of your 16 months tenancy. As agent of the landlord, we are of course are happy accept the results of the dispute. May I personally wish you and your family all the best for the future and I am sorry again you were unhappy with the outcome of your tenancy. Thanks, Scott Littlefair.

5/5

Google

Recently moved in to my first rental and Littlefairs have been absolutely fantastic. It’s been so hard recently to even get just a viewing for a rental but Littlefairs took the time and gave me the option to view two properties. I absolutely love my flat and I’m actually so thankful I didn’t get the first property I looked at because this one is perfect for me. Their whole team have helped me out with any problem I’ve had, they email and communicate really well. They also have a good app to log any faults and get the relevant people sent out as quick as possible. Thank you so much for everything you’ve done and keep doing what you’re doing. You’ve been fantastic.

Z Β· 26 August 2023

Agent replied Β· 25 August 2024

This is great to read Zoe! Thank you so much for taking the time to write a review of our services. The team always try to go the extra mile because moving home is so stressful! It’s made a happy Friday for the office reading this. We really hope you’ll be very happy in your new flat.

5/5

Google

Great company! All the staff are so helpful and friendly. They were able to arrange a viewing for me on relatively short notice, and when it came to applying for the property they were very efficient at every step and kept me updated along the way. The property I moved into was well maintained and clean and it is clear that Littlefairs take pride in their properties and the service that they offer. Me and my children are really happy in our new home and very grateful to the team at Littlefairs for getting us here 😊

Georgina Β· 26 August 2023

Agent replied Β· 25 August 2024

Thank you very much Georgina. What a lovely review. We are so pleased you & the children are happy in your new home 🏑 …

5/5

Google

Renting out a property with Littlefairs has been super quick and easy. Scott has been able to explain the process every step of the way. He has been quick in his responses and is readily available when I've had any questions.PositiveResponsiveness, Professionalism, Value

Claudiamarysmithson Β· 26 August 2022

Agent replied Β· 25 August 2024

Thank you very much for taking the time to review our services 😁 …

5/5

Google

Littlefairs arrange my tenancy very professionally and made the whole experience very straight forward on initial set-up of the letting agreement until return of deposit. …

Andy Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you for taking the time to review our services, Andy! 😁 …

5/5

Facebook

Brilliant service! Moved in just last week with minimal fuss - Donna was extremely helpful with taking us through the process so we knew what was going on at all times, and Scott moved us in with minimal fuss. Really friendly and got the impression that they care about tennants just as much as landlords. Full marks!

Alex Β· 8 July 2019

Agent replied Β· 22 April 2026

Thanks Alex. I'm sure you'll be super happy in your lovely new home.

5/5

Google

The service was amazing since the beginning to book a view, apply, documentation and move in. It was all clear and they were available to guide. I have rented a few times in the UK and my family is very picky on details to find a place to live :), so I can assure that Littlefairs is way above the average in the sector and it is led by extremely kind people! I totally recommend and appreciate!!! Congrats!

Felipe Β· 26 August 2023

Agent replied Β· 25 August 2024

Thank you very much Felipe πŸ˜„ this is a lovely review to read 🌟 …

5/5

Google

The most genuine, and caring estate agents that we have ever met. Scott always had the tenants best interest at heart and you can tell they are very family orientated. Scott was always easy to contact and if we needed any help in the flat it was always so quickly organised. Nothing was too much for them. They are also very polite and well mannered. We even had post accidentally sent to our old flat a year after we had moved out, and Scott immediately offered to forward it on to us, and he even paid for tracking. Thank you for completely changing our opinion of estate agents, and for caring so much about your tenants :o) It is really appreciated and we would definitely look to find a new home with Littlefairs again.

The Β· 26 August 2021

5/5

Google

It's now over a year I've spent in my rented accommodation and have had an extremely positive experience! (my photograph attached) Scott and his team at Littlefairs are always very quick to pick up the phone and don't to take action or assist in any questions or queries I have about the house. Sometimes contact with the landlord is required and he's also very nice and reliable guy. The friendly staff and lovely house have made this year 100% plain sailing.PositiveProfessionalism

Charlie Β· 26 August 2021

5/5

Google

I genuinely cannot give enough thnks to Becki she made the whole moving process so easy. She kept me up to date with everything and even helped with some of my bags. She made me feel so comfortable with the move and helped me figure out all the paperwork genuinely a legend of a women

Melody Β· 3 November 2024

Agent replied Β· 10 November 2024

Thank you Melody! 🏑 - Becki …

5/5

Google

I have recently moved into a new property managed by Littlefairs and I can’t recommend them highly enough. Scott and the team have been extremely helpful and communicative throughout and have made the move as seamless as possible for me.

Josie Β· 26 August 2022

Agent replied Β· 25 August 2024

Thank you very much Josie. That’s great to read. Hope you are settling into your lovely new home 🏑 …

5/5

Google

Littlefairs Property Company, have been great with making my move from London to York, a reality. They have truly made the process of finding a flat, stress free, been very professional and have been prompt at answering all my questions. Special thanks, to Donna! I can't wait to move into my flat. I would highly recommend, Littlefairs!

LysAnj22 Β· 1 October 2024

Agent replied Β· 22 October 2024

Thank you 🀩 …

5/5

Google

Recently Undertook a big move from London to York the team at little fairs were all so friendly and helpful! Special shout out to our agent Tom who has gone above and beyond supporting us while we have had geographical challenges and he has been always at the other end of the phone should we have needed him! Would definitely recommend renting with Little fairs !

Jennifer Β· 28 March 2024

Agent replied Β· 25 August 2024

Thank you very much for your review Jennifer! We really hope you are feeling settled in your new home 🏑 …

5/5

Google

Fantastic company, trust them wholeheartedly with my property and have for a number of years. Scott and the team are always on hand when needed, both with advice and action. Can’t recommend them enough.

John Β· 13 January 2023

Agent replied Β· 12 January 2025

Thank you very much John. We are so pleased to read you have been happy with our services over the years! 🀩 …

5/5

Google

Had a fantastic experience! Becki and Bridgette were so helpful explaining all the processes and organising multiple viewings at short notice. Couldn’t recommend these guys enough

Shane Β· 26 August 2023

Agent replied Β· 25 August 2024

Thank you so much Shane, the team are over the moon with your review!!! 😁 …

5/5

Google

Great and efficient company. Both Brigette and Becki were very kind and friendly and would answer any questions promptly. They made the whole process very easy for me and my partner and I would definitely recommend them.

Emma Β· 26 August 2022

Agent replied Β· 25 August 2024

Thank you so much for your review 🌟 we hope you are getting settled into your lovely new home 🏑 …

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Littlefairs Property Company, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Littlefairs Property Company York is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

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Has Littlefairs Property Company won any awards?

Yes. Littlefairs Property Company won Gold in The Trusted Agent 2026 awards. It also won Silver for Best Estate Agent Guide 2027, Lettings at EA Masters 2026.

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