Trusted Agent profile · York
★★★★★
2,959 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,959 reviews on two platforms, including 803 Google reviews rated 4.4. See how it compares with other estate agents in York.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotHarry Russel is very helpful!
I had three viewings in one day with Harry Russel. He was very helpful and honest and it was really nice to have one person throughout my whole process. It was really busy and he dealt with everyone very professionally. Glad I found this estate agent!
It was lovely to meet you Holly, I’m glad we could find you a home. All the best, Harry.
5/5
GoogleRachel and Chloe have been nothing but supportive. Their customer service is great, I highly recommend this company. I walked inside the office and I felt that feeling of professionalism. I felt happy. I’m still in progress with my application but it’s been moved to the head office now as that’s per policy as it moves forward. Very happy with the service I have been provided.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Linley and Simpson! Many thanks Salena West Customer Service Manager
5/5
TrustpilotExcellent staff combination
Excellent staff combination. The AI process fell short to the instant impeccable timing audit and checks which William professionally executed under pressure to keep the challenged standards high in dire moments.Would recommend all my colleagues to Lonely & Simpson any time.
Thank you so much for the kind words, I hope you enjoy your new home!
5/5
TrustpilotI have called Linley & Simpson for Studio Viewing
I have called Linley & Simpson for Studio viewing in Leeds City Center.Really impressed with the support given by Brad G. for my requirements. He understood my requirements and helped me to get best possible studio viewings near by Leeds City Center.
I appreciate your review Nikhil. I wish you the best of luck with your viewing.
5/5
TrustpilotMegan and Linley & Simpson made finding…
Megan and Linley & Simpson made finding my place and getting it off the market so easy. I can’t wait to move in. And it’s great to know she and the team are just a phone call away should there be any troubles
We really appreciate you leaving Megan this review, we are happy to hear Megan and the team have been helpful!
5/5
TrustpilotGreat service from Linley and Simpson , Ilkley.
I have had an excellent experience with Linley and Simpson , Ilkley. The whole team has been very helpful , professional and considerate. Ben has provided me with all of the information I have needed and I am very happy with the service I have received , thankyou.
Hi Tom, I’m glad you have been happy with our service! Thank you for your feedback!
5/5
TrustpilotProfessional, efficient and friendly
Professional, efficient and helpful service. Staff are proactive and genuinely interested in helping their clients. Friendly staff who seem committed to doing a good job. I’m particularly grateful for the ongoing help and support of Spencer Williamson and Faye Tinson.
Hi Richard,Thank you for taking the time to leave such great feedback.We have managed a number of your properties over a number years and it's good to hear you continue to be satisfied with our service. It's great to know that we are continuing to get things right in terms of what we do here, and consistency of good service is so important, especially to landlords.Thank you for your continued business and trusting in Linley and Simpson to manage your properties well.Your comments are very much appreciatedSpencer
5/5
TrustpilotLisa has made my experience hassle free…
Lisa has made my experience hassle free she’s a lovely women that’s been there to answer any questions we have had could not of asked for a better person to deal with are new property we are renting really pleased with everything
A big thank you for the review and kind words, it’s very much appreciated!
5/5
TrustpilotEnquiry about letting our property in Rothwell
I contacted your Wakefield branch for the first time this morning and spoke with Charlotte Harrison who gave a great 'first time impression'. Charlotte, was polite, efficient and professional. She represents your company well with her telephone manner and her friendly personality.
Thank you for your kind words, Helen. The Wakefield branch is looking forward to welcoming you as a landlord with us very soon.
5/5
TrustpilotMaddie Saltmer from the Ripon branch…
Maddie Saltmer from the Ripon branch has been wonderful and gone above and beyond. She has patiently and professionally delt with my many enquiries.Thanks for your help and kindness Kyla Dante
Thank you for your lovely review. You are welcome, I am glad I could help. - Maddie
5/5
TrustpilotLandlord review
We are landlords to a property which is looked after by Hayley and Rachel in the Hessle office. They are both helpful with any queries we may have and will always ensure ourselves and tenants are happy. We wouldn’t use anyone else. Thank you ladies.
Thank you, Heather, for taking the time to leave a lovely review. Both Hayley and I appreciate this!
5/5
TrustpilotGreat Communication
Linley have been great throughout the house buying process and responded swiftly whenever I had and questions/ concerns. I would like to say thank you to, William, Grace and Laura for making the experience of buying a first home as stress free as possible.Definitely recommend!
Thank you William it was a pleasure to help you find your first home. Best of luck with the decorating and I hope you are happy with your paint choices!
5/5
TrustpilotLinley and Simpson Bingley - Lettings
I've used Linley and Simpson (bingley) for last three lettings on buy to let flats. The service they provide is exceptional, including prompt advertising, conducting all viewings and thorough tenant referencing. On each occasion Linley and Simpson have sourced a tenant and secured letting extremely quickly and at a reasonable fee. Ben Hollings has been brilliant - Many Thanks
5/5
TrustpilotProfessionalism
Our viewing was facilitated by Carrie Alexander, who was very friendly and had all the information we needed. She is well-informed about the market and provided some valuable tips for renting, which was great!Overall, it was a fantastic experience with L&S. Highly Recommended!⭐⭐👍👍👍
Thank you so much. Please get in touch again if you are still searching for properties!
4/5
TrustpilotGreat service from Ruby Sievewright @Saltaire branch
Ruby Sievewright at the Saltaire branch was always super-responsive and always followed up. Like a lot of buyers in June 2021, we were keen to complete in a short period of time to beat the SDLT deadline and Ruby helped to ensure this happened.Just holding back from 5-stars as I would have expected Linley and Simpson to have pushed the vendors to have submitted building control approval before putting the house on the market.
Thanks for taking the time to share your thoughts and feedback with us and for letting us know how well Ruby is doing.Kind regardsSalena WestCustomer Service Manager
5/5
TrustpilotCustomer service…
I have been corresponding with Maddie at the Ripon branch, she is very friendly and helpful, and a very pleasant young lady. Keeps me informed about what’s going on ( very professional)
Thank you so much for your kind words! We’re delighted to hear about your positive experience with Maddie at our Ripon branch. It’s wonderful to know she has been friendly, helpful, and professional in keeping you informed. We’re lucky to have her on our team and will be sure to share your lovely feedback with her.
5/5
GoogleWe have worked with L&S for many years and always find the staff in York cheerful, professional and helpful. We consider L&S part of "our" team and great partners. We remain loyal to L&S because of the excellent service they offer to us and our tenants. They understand the business extremely well and are able to offer sound advice when required.
Thank you Sue for your feedback and comments. We really do appreciate customers like you and look forward to our continued working relationship!
5/5
TrustpilotGood experience
I had a few viewings with Declan who was super friendly and accommodating. He answered any questions I had, and the admin side of the process was carried out by Luke who has also been helpful. A good experience all around!
We’re both incredibly please that you’ve had a good experience Stuart and we really appreciate the kind words. Please do reach out to us if anything else is needed further along down the line!
5/5
TrustpilotWell taken care of
Great attentive service from Mitchell Fryer. Very happy thank you
5/5
TrustpilotWe were greeted by Georgia at a…
We were greeted by Georgia at a property viewing and she was extremely welcoming. Had all the answers to our questions and was very knowledgeable about that property, also adding useful tips to try and get our application accepted. Would highly recommend
It sounds like Georgia provided you with an excellent experience during your property viewing! Her welcoming demeanor, thorough knowledge of the property, and helpful tips for your application process made a positive impression on you. Recommending her shows how much you appreciated her assistance. Thank you for sharing your feedback!
5/5
TrustpilotGood communications
Very good communications. Always quick to follow up. Roo fully understood the difficulty of my job as a seafarer in the pacific, adapting as required. Good job Roo thank you.
Hi Peter, thank you very much for leaving some feedback. It was great chatting with you about your property search, and I wish you the best of luck in your new venture.
5/5
TrustpilotRoundhay - Ebonie and Harriet
Just a quick one to say thank you to Ebonie and Harriet at the Roundhay branch of Linley and Simpson.Both super professional, friendly and approachable and always treat me and any problem I might have with the upmost respect and care. Often resolving any minor issues quickly and with a smile!.Thanks guys!.
2/5
TrustpilotIncomplete ventilation work
Over a year ago some ventilation work was done on the bungalow I rent, this work was not finished. I have been chasing the maintenance team for 12 months with phone calls and emails. The original contractor has been paid for the job even though he has not completed the work so they promised another roofing company would contact me. Still no progress despite more phone calls to the office.
Thank you for your review, I understand someone from our maintenance team has been in contact with you and we are working towards a resolve as soon as possible.
5/5
TrustpilotGreat service!
Personal and very responsive service from L&S, would highly recommend. Jordan and Megan in particular are always more than happy to help and very knowledgeable. We don't live in Sheffield, so knowing they are looking after our property makes things so much easier!
Thank you for your review about Megan and Jordan. We are pleased to hear that they have made it easier for you!
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