Trusted Agent profile · York

Linley & Simpson York reviews

4.6

★★★★★ Excellent

2,949 reviews across 2 platforms

2 Low Ousegate, York, YO1 9QU

Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,949 reviews on two platforms, including 798 Google reviews rated 4.4.

Google logo

4.4 / 5

798

Reviews on Google

This office

Trustpilot logo

2,151

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Trustpilot

Linley and simpson has done a great…

Linley and simpson has done a great service for me since I called them to say that I am looking for a property. They are amazing.So polite and well behaved. Although I am newly arrival in the uk, but I am feeling they are my family. They did their best to find a proper property which suits my family and I. They are so caring and understanding. I absolutely recommend them to landlords and tenants. Many many special thanks to Megan. She is so patience and passionate. I am so appreciative to her. Well done linley & simpson

Marie · 27 June 2023

Agent replied · 26 July 2023

Thank you for your lovely review!

4/5

Trustpilot

The service I received from Helen and…

The service I received from Helen and Gabby was excellent they were always happy to help during my frustration of a long long sales process.I would highly recommend any prospective buyer to head in their direction, Helen in particular went out of her way to keep me informed how the process was going.

Phil · 12 December 2024

Agent replied · 29 December 2024

Many thanks for your kind reply. It was a pleasure working with you and may I take this opportunity to wish you every happiness moving forward.- Helen

5/5

Trustpilot

Reported the problem on the app

Reported the problem on the app, and was replied to straight away and then contacted by the contractor, the fault was repaired the next day to a 5star rating.

David · 7 October 2026

Agent replied · 15 October 2026

Thank you for your 5-star review! We’re pleased to hear that your issue was acknowledged quickly and that the repair was completed the very next day. We appreciate you taking the time to share your experience and will be sure to pass on your feedback to the team.

5/5

Trustpilot

Move from London to Sheffield

Moving at the very best of times is stressful but to move from a home and area (Clapham, London) you absolutely loved to South Yorkshire to be nearer family was added anxiety. Dealing with Zak was a dream; superb communication throughout the process. Zak and team at Linley & Simpson were exceptionally professional and as such I have absolutely no hesitation in recommending them .

Clapham · 28 May 2024

Agent replied · 24 August 2024

This is wonderful to hear and we are glad Zak was able to assist you!

5/5

Trustpilot

I recommend Linley and Simpson

I was pleased to find out that everyone was nice to talk to and very patient with me. The agency provided me with a lot of support given my situation. This is my first experience of renting a house and I am very satisfied.I recommend Linley and Simpson, especially Lisa Halifax, and enjoy your own home!

Svitlana · 25 October 2024

Agent replied · 29 December 2024

I’m glad we have been able to help find you and your daughter a lovely new home, thank you for your kind words.

5/5

Trustpilot

Alix was super helpful

Alix was super helpful - initially in allowing us to view the property we were buying at short notice, multiple times. Later in the purchase Alix really helped speed things up by acting as a go between, between us and the seller - unlocking issues and shortening the time it took to purchase. And always really friendly.

Stephen · 9 October 2024

Agent replied · 24 August 2024

Thanks so much for your review, Stephen! It’s been a pleasure dealing with you. If we can assist with anything in the future, you know where we are!

5/5

Trustpilot

Lisa was incredibly helpful and…

Lisa was incredibly helpful and sensitive to our situation, she handled everything impeccably professionally but I also felt like I was dealing with someone who genuinely cared about finding the right property for what was needed. She remained in excellent contact with us throughout the whole process and nothing was too much of a bother. Lovely lady, very professional and incredibly helpful!

Leah · 18 July 2024

Agent replied · 24 August 2024

Thank you for leaving me the review, it’s very much appreciated, please don’t hesitate to contact me should you require any guidance with your referencing!

5/5

Trustpilot

Received had the pleasure with meeting… Lauren turnbull

Received had the pleasure with meeting Lauren turnbull. she was very helpful and answered all my questions about the property moving in went so well with her. made my life easier much appreciate

Peter · 11 September 2026

Agent replied · 25 September 2026

It is wonderful to hear you found the move in process to go smoothly and thank you for the special mention to Lauren! I am sure she will appreciate your comments; we wish you all the best in your new home!

5/5

Trustpilot

Excellent service and help from Seb Salvati

Moving home can be stressful, and we struggled to find any properties in our area. After talking to Seb at the Sheffield branch we found some amazing properties. Seb and the team have been a great help in this whole process, providing us with all the information needed and making our applications / viewings as stress-free and insightful as possible. Great branch, lovely people.

Jack · 9 June 2024

Agent replied · 24 August 2024

So happy Seb managed to show you different properties and you found everyone at Sheffield office lovely!

5/5

Trustpilot

Very helpful agent

Mark was extremely helpful when showing us around the property, pointing out all the features of the property that he felt we should think about, without giving us a "hard sell". He was very pleasant throughout. As a result we have chosen the property even though it wasn't our first choice before our viewing.

Steve · 20 November 2024

Agent replied · 24 August 2024

Hi Stephen,It’s been great fun showing you all these properties to help your friends coming from overseas.Good luck and all the bestMark

5/5

Trustpilot

First house purchase

I’ve just bought my first house with Linley and Simpson. From the very beginning Paige Ellis has been amazing. She has always been easily contactable and always responds to enquiries promptly. She accommodated us coming back for multiple viewings and really reassured me throughout the process. Couldn’t recommend her and Linley and Simpson enough

Ikra · 18 November 2024

Agent replied · 30 September 2023

Thank you so much for your kind review Ikra, it was such a pleasure to be able to secure you this property and thank you for being so lovely the whole way through! Happy to help if you need anything in the future 😊, Paige

5/5

Google

I´m an expat and I´ve been working with Linley & Simpson since I was living overseas, and they helped to find my first house in the UK even before I arrived. Now, that I decided to move to another location and with a short notice, it was them again that helped find my new house. All the team is very professional and friendly, but I would like to give a shout out to Grant, who always walked the extra mile and that only rested when he was sure I had the house I wanted and needed in a very short time. He has done everything in his power to help me. Thank you, Grant! :D

Sandra · 3 June 2023

Agent replied · 1 October 2023

Thank you for your glowing review Sandra, you have been a pleasure to deal with & we’re very happy to have found you your new home & we wish you all the best with the move.

5/5

Trustpilot

The process of selling our house was…

The process of selling our house was made easy by Lindley & Simpson Our advisor Kieran was very friendly and knowledgeable. He talked us through everything we needed to know and delivered on e everything he said he'd do. Fees were very reasonable. The brochure for our house was well written, highlighting all it's best features. We sold quickly and for above the asking price.

Elvina · 14 May 2024

Agent replied · 24 August 2024

Thank you for your kind review Elvina. We wish you the best in your new home with your family. Team Headingley.

1/5

Trustpilot

False information shared in listing and zero accountability taken afterwards

There was incorrect information shared on the listing we ended up signing for. Linley & Simpson advertised the property as being in council tax band A when it was actually in band B. What made this worse was the response we received from a member of the team when we queried it. No accountability or apology was given, the agent said that the original listing was created a number of years ago and it wasn’t their job to check that the information in it was up to date before reposting. This careless behaviour and lack of attention means that me and my partner have signed a lease which is costing us more money than we thought it would. As I say, the worst part was the complete lack of accountability from Linley & Simpson afterwards.

Katie · 17 May 2023

Agent replied · 30 September 2023

We are sorry that you experienced this, whilst the information is advertised on our website, it is subject to change. We would expect anyone looking to rent a property carry out their own due diligence and check costs prior to moving in.Once again, we apologise for the inconvenience this may have caused you.

5/5

Trustpilot

Having been a tenant for a number of…

Having been a tenant for a number of years I have never had an issue with them, and any issues with the property they have quickly helped with and had rectified

John · 17 September 2026

Agent replied · 11 October 2026

Thank you so much for your lovely review and for being a tenant with us for so many years. We’re really pleased to hear that you’ve had such a positive experience and that any issues with the property have been dealt with quickly and efficiently. We really appreciate your continued trust and support. Thank you for taking the time to share your experience!

5/5

Trustpilot

Brilliant Service

I just wanted to say my experience with Linley and Simpson , Bingley has been fabulous, so far. Katie and Ellie have worked hard to obtain a sale on our house. Returning emails and calls promptly and professionally. Arranging viewings and showing potential buyers around. I would highly recommend the company and in particular, Katie and Ellie. Thank you.

Louise · 21 August 2024

Agent replied · 22 October 2024

Thank you very much for your lovely review, we look forward to progressing the sale and helping you move into your new home! Katie & Ellie

5/5

Google

I Was able to leave work early so called to book a last minute viewing. Harry was wonderful on the phone and made sure he knew exactly what I would be looking for if the property wasn't the one we were going for. I then met Harry and he showed me round the house and let me take plenty of pictures for my Partner who wasn't able to attend. Thank you both for all your help!

Tom · 1 September 2023

Agent replied · 1 October 2023

Cheers Tom, best of luck with your application. You know where to find me if you have any questions/ need any help in the future!

5/5

Trustpilot

Lease extension

The extension of our tenants lease was handled by Jenny Renick in a very professional manner and we were kept informed of the developments every step of the way. Jenny liaised with the tenants until an acceptable time frame and cost plan was agreed by all. We’ve been with L&S now for over 15 years and have rarely had any issues. Thank you Jenny.

Ralph · 16 May 2024

Agent replied · 24 August 2024

Dear Ralph, thank you so much for your lovely review. It was a pleasure speaking with you and dealing with the renewal, I look forward to speaking to you again in the future.

5/5

Trustpilot

Excellent service

Excellent service, we had an unknown issue with the smoke alarms and Grace Smithson flagged this and it was resolved on the same day, Really friendly and helpful service, highly recommended.

Customer · 14 September 2026

Agent replied · 11 October 2026

Thank you for your lovely review, I am pleased we were able to resolve this for you on the same day and that you were happy with the result. I will look forward to helping you in the future. Many thanks Grace.

5/5

Trustpilot

Great service

Lauren Turnbull helped me through my move from the viewing to the move in and was fantastic, really polite, helpful and efficient and made a fast, potentially stressful process really easy and seamless

Dean · 1 September 2026

Agent replied · 25 September 2026

Thanks so much Dean, it’s great to hear that Lauren was polite, friendly and helpful!

5/5

Trustpilot

Jade was absolutely wonderful and…

Jade was absolutely wonderful and helpful. She was a bright girl who made it feel like we were with one of our own friends. She was super professional on top of being kind. She was quick to answer any of our questions without hesitation. She is a great asset to have on your team :) Thankyou again been absolutely amazing

Jordan · 24 July 2024

Agent replied · 24 August 2024

Thank you Jordan, I’m really glad to hear you were happy with my help finding you a flat, this is so nice to hear. Let me know if I can do anything else for you!, Jade

5/5

Trustpilot

Thank You Linley & Simpson

Couldn't recommend Linley & Simpson enough, anyone looking at buying a house please consider here. Great experience from start to finish, Michelle who was dealing with our move was brilliant and kept us updated with everything and we felt that she went above and beyond. Also thank you to Gemma and Hannah. Thank you, Linley & Simpson Willerby x

Jessica · 9 August 2024

Agent replied · 22 October 2024

Thank you for your lovely review, it has been a pleasure dealing with you from start to finish. Good luck in your new home. Jemma, Michelle and Hannah.

5/5

Trustpilot

Support for first time landlord

Nicola Sharples was a great help as a point of contact when it came to dealing with tenants. She provided advice, gave options and put me in touch with other professionals who could assist with my situation. The property is no longer rented and is now on the market but Nicola is still happy to provide information and support.

Peter · 9 August 2024

Agent replied · 22 October 2024

Thank you Peter, it’s been a pleasure working with you. Please don’t hesitate to contact us if you need anything further in the future!

5/5

Trustpilot

Very lovely experience

Very lovely experience, made renting our first property very easy and also made our stay in the property worthwhile. They made viewing booking very easy for us as well as moving into the property, Very responsive agent, quick to fix repairs. Megan was very helpful in conducting a check of the property after we had left and also process our deposit ons time. Thanks

Olamide · 10 May 2024

Agent replied · 24 August 2024

Good luck in your new home, we are pleased the team and Megan looked after you!

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