Trusted Agent profile ยท York

Linley & Simpson York reviews

4.6

โ˜…โ˜…โ˜…โ˜…โ˜… Excellent

2,956 reviews across 2 platforms

2 Low Ousegate, York, YO1 9QU

Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,956 reviews on two platforms, including 803 Google reviews rated 4.4.

Google logo

4.4 / 5

803

Reviews on Google

This office

Trustpilot logo

2,153

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

1/5

Trustpilot

TAKE CARE with who you invest yourโ€ฆ

TAKE CARE with who you invest your money!!! This people are thieves. Specially at the Raoundhay office ๐Ÿ˜‚.Never again with them ๐Ÿคฎ๐Ÿคฎ๐Ÿคฎ.And I feel compelled to advertise others from the danger. Easy to still, but difficult to work. BIG NOT TO linley & simpson.

Silvana ยท 29 March 2021

5/5

Google

Professional receptionists

Dr ยท 1 October 2022

Agent replied ยท 1 October 2023

Thank you for such a great review! Many thanks Salena West Customer Service Manager

5/5

Google

Great experience to work with this company, definitely recommend

Alex ยท 1 October 2021

Agent replied ยท 1 October 2023

Thanks for the review Alex Leon Green Customer Service Manager

1/5

Trustpilot

Recently taken over our previousโ€ฆ

Recently taken over our previous letting agents and so far the service couldn't be worse. Rent payments made nearly a month late, communication horrific, no correspondence/ replies to numerous emails sent chasing payment. Do not use, would not recommend at all.

Laura ยท 20 September 2021

5/5

Google

This company went above and beyond to help my family sell my late uncle's house, they took care of us at a difficult time and where always on hand to help. I would strongly recommend them to anyone, thank you for all your help and support at our horrendous time.

Louisa ยท 2 October 2018

1/5

Trustpilot

York office - no response!!

What does one have to do to get these agents to get back to you? Two phone calls and three emails and still nobody contacts as promised!! If I were a seller in the YORK area I would be very concerned as buyers canโ€™t get appointments

Daffodilly ยท 2 July 2020

5/5

Google

just to thank you and julie thornley of your york office in particular for really excellent recent customer care service in helping to manage the reletting of my home in York,and dealing with the arrangement of extra matters of repair and maintenance in this connection..

John ยท 1 October 2020

5/5

Trustpilot

The team were incredibly helpful withโ€ฆ

The team were incredibly helpful with all aspects of purchasing my property. They resolve any issues quickly, would highly recommend.

Mr ยท 2 November 2023

3/5

Google

Just don't expect to much from the "Landlord " he wants maximum profit for the least amount of input..poorly quality fittings all round. I have to clarify that it's not them, the agents, but the "Landlord "...who is a one star rating. Sorry but only saying what I find...

Graham ยท 2 October 2018

5/5

Trustpilot

good

very good and helpful service, always trying their best to help

Filipposbek ยท 6 November 2020

Agent replied ยท 30 September 2023

Thanks for the review Leon GreenCustomer Service Manager

5/5

Google

I went to Linley and Simpson to sell my fathers house and was put into the care of Neil Mcgroaty. Nothing was to much trouble for him and every enquiry I had was dealt with quickly and professionally. He made the whole process less stressful. I highly recommend.

Texas ยท 2 October 2018

5/5

Trustpilot

Susan in the Holmfirth office wasโ€ฆ

Susan in the Holmfirth office was supportive, communicative and went above and beyond to support me when looking for a property. An asset to your company at a particularly stressful time for me.

Tania ยท 21 July 2022

5/5

Google

Linley & Simpson have been so wonderful to work with in searching for a flat. Rosie and Marie answered all my questions and went above and beyond to make sure everything was taken care of. I cannot recommend Linley & Simpson highly enough, especially if you are moving from abroad.๏ปฟ

Anne ยท 3 October 2015

5/5

Google

Really good and fast service.

Tamzin ยท 1 October 2021

Agent replied ยท 1 October 2023

Thank you for your feedback, its great to hear we met your expectations!

1/5

Google

Be prepared to BATTLE to get your deposit back. They will withhold it and threaten you with vague "bond deductions." They are quite comfortable plunging people into financial difficulty in order to make some quick money.

Rachael ยท 1 October 2021

4/5

Google

We have rented through Linley & Simpson for 10 years; which says it all really. The staff are friendly; helpful and professional. Only slight frustration from time to time was delay in repairs. However, as I said, generally a positive experience. Thank you to all.

Frances ยท 2 October 2018

5/5

Google

Spent 2 years with Coalters as my letting agent and they were always really friendly and helpful. Being pretty clumsy I locked myself out of the house once or twice and they were always happy to help! Would be happy to let with them again in future.

Andrew ยท 3 October 2015

5/5

Trustpilot

Kind and helpful team

Kind and helpful team who did their utmost to support me during my property purchase.

Helen ยท 1 November 2023

5/5

Google

Great

Taiwo ยท 14 October 2026

2/5

Google

Didn't let properties.

Joseph ยท 1 October 2021

Agent replied ยท 1 October 2023

Hi Joseph, Can we get more information on this? We would love to be able to help if we can? We have a great record in letting properties in York. Leon Green Customer Service Manager

5/5

Google

Professional, helpful and friendly staff. We've dealt with many estate agents over the years and we would definitely recommend Linley and Simpson for buying and selling your home. Keep up with the good work. Thank You and hope to deal with you again soon.

Ifet ยท 2 October 2018

5/5

Trustpilot

nice

Very responsible and serious, detailed introduction

JIARU ยท 3 May 2024

5/5

Trustpilot

Helpful Estate Agent

Great support during a long drawn out sale.

Mick ยท 21 March 2024

5/5

Google

Rating only, no written review.

Victoria ยท 7 October 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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