Every review we hold for the York office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotRenting a flat
Harry Russell managed our let agreement process. He was very kind and helpful, making sure to answer all of our questions and accomodate our viewing and other requests. There were some delays in our referencing process. Overall, our experience with the agency was good, although with some organisational issues (i.e. about receiving different information regarding when and how to go about getting the keys), and Harry was very supportive through all of it.
Macarena · 4 May 2024
Agent replied · 24 August 2024
Thanks for your honest review!
★★★★★ 5/5
Trustpilot20/10 from Aiden
Had a property viewing from Aiden today in York on Lawrence street - easily the best experience I’ve had viewing a property to rent, and I’ve seen upwards of 20!Aiden was a friendly face when arriving at the property, and was quick to answer any queries I had without hesitation unlike many experiences I’ve had. 10/10 experience thanks to Aiden, and I hope this man gets the recognition/rewards he deserves.
Reece · 26 June 2024
Agent replied · 24 August 2024
It sounds like Aiden provided you with an exceptional experience during your property viewing in York! It's always refreshing to encounter someone who is friendly, knowledgeable, and responsive, especially after having seen many properties. It's clear that Aiden's professionalism and dedication made a significant impression on you. Hopefully, his efforts are recognized by the agency because great service like his deserves appreciation. Best of luck with your rental process!
★★★★★ 5/5
TrustpilotGreat experience at all stages!
Seb was so lovely at the viewing and accommodating when the original flat was taken off the market. Kelly was also really nice while I was in correspondence with her during the tenancy signing and when I came to the office to collect my keys. Overall, I've had a great experience with Linley & Simpson and I look forward to working with them during my tenancy!
Sophia · 31 August 2024
Agent replied · 22 October 2024
Thank you so much Sophia, the quickest tenancy we have turned around and you have been a pleasure. Enjoy the new apartment
★★★★★ 5/5
GoogleI met Courtney Benson twice this week while viewing the lettings. I was impressed by her communication skills and friendliness. She was ready to go the extra mile to provide high-quality customer service. In particular, she was happy to note the several areas of the property which needed further maintainance and was happy to bring it up to the management. Possesses a good knowledge of the property and policies. I am sure Courtney is an asset to your company.
Pasang · 27 December 2023
Agent replied · 23 August 2024
Thank you so much for your kind words, it’s been lovely seeing you over these few days.
I’m looking forward to working with you to find your new home., Courtney L&S
★★★★★ 5/5
GoogleI had two viewings today at properties shown by Harry Cowan, he provided all the needed information and was very helpful and friendly! I left feeling excited to apply to one of the properties that fit my housing criteria!
Lily · 11 September 2026
Agent replied · 11 October 2026
Thank you for your lovely review. We’re delighted to hear that Harry was so helpful, friendly and informative during your viewings. It’s great to know that he made the experience a positive one and helped you find a property that meets your needs. We wish you all the best with your application and hope it works out for you!
★★★★★ 5/5
TrustpilotProperty Viewing - Excellent hosting and support
Ben met us at the entrance, ready at the appointment time. He was very patient, my wife uses a wheelchair, and he gave us suitable time to check the property was suitable for our specific needs. Ben was very knowledgeable about the property explaining the features including electrics, boiler system, roof lights and kitchen facilities. Ben also explained next steps. Very happy with this experience and as a result we have applied to proceed.
Mr · 9 April 2024
Agent replied · 24 August 2024
Hi Carl, thank you for your nice feedback, Hopefully we will have a decision for you shortly!
★★★★★ 5/5
TrustpilotLinley & Simpson have been managing my…
Linley & Simpson have been managing my Kelham Island, Sheffield property for a few years. I highly recommend them to anyone who has a rental that needs managing. The only downside is they don't do sales in Sheffield too. Recently Corey Costello has been helping me with the end of our agreement. He has gone above and beyond; an asset to the lettings team in Kelham.
Timothy · 28 August 2024
Agent replied · 22 October 2024
It’s been a pleasure managing your property and it’s good to hear that Corey looked after things for you. Good luck with selling the property but any issues you have, you know where we are!
★★★★★ 5/5
TrustpilotAmazing Service
I need to move from London to Leeds in a short period of time and looking for a new flat is quite overwhelming. But thanks to Amina I found the perfect one! I want to personally thank her as she has been amazing and has been helping me a lot. I will be recommending Linley & Simpson to friends and family who are looking for a new place. Thank you so so much!!
Alejandra · 22 April 2024
Agent replied · 24 August 2024
Thank you, Alejandra, for your lovely review, I am glad I was able to do a good job with the viewing and was able to help you though the process. I hope you like living at your new home.
★★★★★ 5/5
TrustpilotVery professional and helpful
Very happy with my experience with Olivia Gascoine from the Wakefield office - she sorted out pretty much everything for me, including the viewing of the property I was interested in as well as all the necessary arrangements to start the tenancy.Very quick to respond to any extra questions I had and very helpful throughout the whole process, thanks Olivia!
Adrian · 25 November 2024
Agent replied · 26 July 2023
Hi Adrian, Thank you for your feedback, it’s been a pleasure helping you with your property, hope the move goes well!
★★★★★ 5/5
TrustpilotSmooth Changing sharer process
Finding a replacement for a letting contract is never easy, but the agency’s process was well-organized and efficient, turning what could have been a stressful experience into something quite straightforward. Everyone involved was incredibly helpful and did their best to make the process as easy as possible. A huge thank you to Karl and Jodie for their exceptional support and dedication, your efforts made all the difference!
Rúben · 23 August 2024
Agent replied · 22 October 2024
We are glad you were happy with the support and the process was as smooth as possible! All the best for the future, Ruben! Thanks, Karl, and Jodie!
★★★★★ 5/5
TrustpilotMy recent experience with Rachel Urry…
My recent experience with Rachel Urry of Linley & Simpson has been outstanding and deserves more than the 5 stars available. I have dealt with Rachel over the years and always found her very proffesional and an exelent communicator. My recent dealing involved resolving an extensive water damage event and went the extra mile to get a satisfactory outcome for the tenants, contractor, insurance and myself. Thank you
Cliff · 18 July 2024
Agent replied · 24 August 2024
Thank you so much for your glowing review! We are thrilled to hear about your outstanding experience with Rachel Urry. Your continued trust in Rachel and our team over the years means a lot to us. It's wonderful to know that Rachel's professionalism and excellent communication have consistently met your expectations. We're especially glad she could resolve the recent water damage issue to everyone's satisfaction. Your kind words and recognition of her efforts are greatly appreciated. Thank you for sharing your experience, and please don't hesitate to reach out if you need anything in the future.
★★★★★ 5/5
TrustpilotHighly recommended service - professional agents
Seb and Kirk were my agents, Seb handled the initial visit and any follow up info I required and Kirk help me out with the second viewing. Both very professional lovely guys, accommodating and bent over backwards to allow me all the info and extra viewing to make a decision on an apartment. Big shout out to Seb for all the links and arranging everything - highly recommended
Ed · 18 July 2024
Agent replied · 24 August 2024
Thank you so much for your kind review! We are delighted to hear that Seb and Kirk provided you with excellent service. It's fantastic to know that Seb was thorough with the initial visit and follow-up information, and that Kirk was supportive during the second viewing. We're proud to have such professional and accommodating team members who go the extra mile for our clients. Your shout out to Seb is much appreciated, and we will be sure to pass on your praise to both of them. Thank you for recommending us, and if there's anything else we can do for you, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotMany thanks, especially to Paige.
We have recently bought a flat via Linley and Simpson. We were very grateful to Paige Ellis for her help in getting the purchase over the line and encouraging the Solicitors team to get the job done. It was easy to get in touch with Paige and she returned calls in a timely manner. Kieran Smith was also very helpful. Thanks all!
Gaynor · 23 October 2024
Agent replied · 29 December 2024
Thank you for your review Gaynor, it was a pleasure handling the sale throughout and I’m glad to have been able to help you both. Please don’t hesitate to contact me if you need anything else in the future at all!, Paige
★★★★★ 5/5
TrustpilotCourtney was amazing!
Courtney was amazing!I viewed the apartment today and Courtney was already there ready to greet us with a smile. As university students this made the whole process super comforting and removed and awkwardness. I appreciate the time she took to show us around the property, answering all of our questions without hesitation. I look forward to coordinating with her further if she hopefully can help us get our housing sorted!
Shreya · 6 June 2024
Agent replied · 24 August 2024
Thank you so much for these kind words, it was so lovely to meet you both. I really appreciate the feedback. Fingers crossed we can find you a lovely home.All my best,Courtney
★★★★★ 5/5
TrustpilotRecently I’ve had reason to contact…
Recently I’ve had reason to contact Linley & Simpson in Wetherby.Each & every time my queries have been answered efficiently & politely. I’ve spoke to Hannah on most occasions who had been so patient with my questions but I’ve also had conversations with Rebecca & Elise - it’s so refreshing in this busy world that the staff at Linley & Simpson have such a welcoming & helpful attitude .Noreen Gilbert
Noreen · 4 June 2024
Agent replied · 24 August 2024
Thank you Noreen for your lovely review. We really appreciate your positive feedback!I’m glad we’ve been able to assist with your queries.Thanks again Hannah, Elise and Rebecca Thank you, Rebecca
★★★★★ 5/5
TrustpilotI recently had the pleasure with Aiden…
I recently had the pleasure with Aiden Hamilton to gather information about a house. He was incredibly helpful and approachable throughout the entire process. Aiden provided clear and detailed information, answering all my questions with patience. His friendly demeanor made it easy to communicate with him, and he ensured I felt comfortable every step of the way. I highly recommend Aiden for his excellent service and approachable nature.
Rinchen · 9 July 2024
Agent replied · 24 August 2024
Thank you for your kind words. I’m glad I could assist you and make the process comfortable!
★★★★★ 5/5
TrustpilotThe Agent Spencer Williamson was…
The Agent Spencer Williamson was absolutely outstanding. My partner and I set out to find our first flat together, the experience we have had with Linley has made it stress free and fun (not something flat hunting usually is!) Especially as young renters we felt understood and respected which is something not every agency could offer. 11/10 on all standards highly highly recommend ! Thanks again for all the help :)
Erin · 15 May 2024
Agent replied · 24 August 2024
Hi Erin,Thanks for the great feedback and it’s great you are both so excited about moving into your new home and that I helped find the perfect property for you to move to.Good luck with the move and I hope you really enjoy living in the apartment with the amazing river viewsThanksSpencer
★★★★★ 5/5
TrustpilotWe had a previous tenant who didn't pay…
We had a previous tenant who didn't pay their last bill with the energy supplier. Two years later the energy company has contacted us (as the landlords) demanging payment. All rather unpleasant. Sophia (Clough) was really helpful in tracking down the relevant tenancy agreements and Check in documents for us to forward to the energy company. Thanks Sophia for your prompt response. Very much appreciated.
Jennifer · 23 August 2024
Agent replied · 22 October 2024
Thank you, Jennifer, it was a pleasure helping you with this. Should you need any help or advice in the future at all id be more than happy to help!
★★★★★ 5/5
TrustpilotFrom the moment we decided to let our…
From the moment we decided to let our property, Sue demonstrated her extensive knowledge, approachability, and attentiveness to our needs. Her expertise made us feel confident and well-supported throughout the process.Sue was consistently prompt in her responses and provided invaluable advice, making everything so much smoother for us.We couldn't be happier with our experience and highly recommend Sue for any landlord looking to let their property!
Hani · 6 August 2024
Agent replied · 22 October 2024
Hi Hani, thank you so much for your lovely words, it has been a pleasure to help you through the process.Many thanks and all the best- Sue
★★★★★ 5/5
TrustpilotExperience of the process of changing sharers
Jodie was an outstanding real estate agent throughout the process of changing sharers. She provided professional and timely assistance at every step. Her service was incredibly friendly, and she handled every detail meticulously, making the entire process smooth and enjoyable. I am very grateful for Jodie’s help and highly recommend her services. If you're looking for a reliable and efficient real estate agent, Jodie is the perfect choice!
Shangming · 2 July 2024
Agent replied · 24 August 2024
Thank you for your kind words, Shangming. I wish you all the best! Thanks again, Jodie.
★★★★★ 5/5
GoogleAfter a really difficult period in my life personally, I was needing a place to live ASAP but getting nowhere with other estate agents which left me feeling more and more stressed about finding a rental for myself and my little dog Bertie. So far, I cannot recommend Linley & Simpson enough.
From the moment Adam took care of booking in my viewing, to Kayleigh patiently dealing with all my emails and then excitedly informing me my offer had been accepted, the team have just looked after me so well.
I would also like to thank Harry Russell. Harry was not scheduled to show me around the property but turned up at short notice to help another colleague - Harry had a huge number of people viewing but he showed professionalism, kindness and a genuine warmth, which immediately put me at ease.
Thank you all, so so much!
Beth · 27 October 2023
Agent replied · 26 November 2023
Thank you Beth, from all of us in York.
You were a pleasure to deal with and I hope you and Bertie are happy in your new home.
All the best - Harry
★★★★★ 5/5
TrustpilotFantastic service / Wendy passmore
I have dealt with Wendy Passmore to secure accomodation for my daughter going to university. It has been quite a tricky process, particularly as I didn't know how these things work and sorting guarantor paperwork's etc. Wendy could not have been more helpful, she has returned my emails quickly, professionally,with all the help and advice I needed she has been very patient and kind . I cannot recommend highly enough.
Kaye · 23 May 2024
Agent replied · 24 August 2024
Hi Kaye, that’s such a lovely review to read, thank you so much. It’s been a pleasure helping you take some of the stress out of securing student accommodation. - Wendy
★★★★★ 5/5
GoogleHarry Cowan showed me a flat up for rent in Acomb, York. Very professional, answered all my questions and was very informative and accommodating. Great house viewing experience! I wish the other agencies showed the same level of interest, kindness and respect.
Shirley · 11 August 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that Harry provided such a professional and informative viewing experience. It's fantastic to know he took the time to answer all of your questions and made you feel valued and supported throughout the viewing.
We'll be sure to pass your kind words on to Harry, who will be delighted to hear that his service stood out and made such a positive impression.
Thank you for choosing Linley & Simpson, and we wish you all the best with your property search.
★★★★★ 5/5
TrustpilotFantastic Service & Welcoming Agent
My partner and I ended up finding a flat that was slightly better suited to our requirements with a different agency, however our experience with Linley & Simpson was excellent. Special thanks to Bradley who was incredibly helpful and beyond lovely! He showed us several great properties within our scope and was super accommodating, and we’d have definitely gone with him had other arrangements not become available to us. :)
Jem · 20 May 2024
Agent replied · 24 August 2024
Hi Jem, Thank you for your kind words! I’ve been more than happy to help and I’m very pleased you had a positive experience and of course, if we can help in the future please let us know. All the best with everything! Thank you,Bradley
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