Hunters York reviews

★★★★★ 5/5

Google

Brilliant from start to finish. The all in package of valuation, photos, brochure and showing prospective buyers around was almost stress free. I received a text every time a viewing was scheduled and immediately notified if the was an interest in the property. I then opted for the use of their recommended conveyancing solicitor which meant that the only real activity I took part in was banking the cheque!! There is no more to say really.

Christine · 14 November 2014

★★★★★ 1/5

Trustpilot

Appalling customer service from the…

Appalling customer service from the stoke office and I'm not even one of their tenants, had the misfortune to be involved with a leak from one of their tenants, it took over 6 months to get to the repair stage which when done was really poor workmanship so I'm having to do it myself, the staff are unhelpful and don't care so if they treat third party tenants like that it must be really bad for their own tenants.

Chris · 10 July 2024

★★★★★ 5/5

Trustpilot

The sale of our mum’s house by Hunters estate agents

Hunters have just sold my mum’s house and the whole experience from start to finish went so smoothly. James cane and valued the property and he was very kind and professional. Rebecca who handled the sale was brilliant! She was always in communication with my sister and I and kept us informed at every step of the way. She was always quick to answer any queries we had and was very prompt in resolving them. The other staff were also very kind and professional and really supported us in what has been a very emotional journey. Thank you all so much! 😃❤️

Julie · 18 June 2024

★★★★★ 5/5

Google

The whole experience of dealing with Hunters York has been excellent, especially my dealings with Naomi Fielding, who excelled with the letting process and showed a very professional attitude when dealing with my rental agreement.

Phil · 13 January 2021

★★★★★ 5/5

Trustpilot

I have dealt with Janet Tretton at the…

I have dealt with Janet Tretton at the company's Newington Green office since 2008 and have always found her helpful, courteous and reliable. She has been of great assistance in dealing with many issues over the years.Bronwen Holly

Bronwen · 23 February 2024

★★★★★ 5/5

Facebook

I can not recommend Ian and Claire at Hunters enough for the support and help they provided me in selling 2 properties. A very friendly and personable, yet professional service from start to finish.... Thank you so much!!!

Emma · 3 January 2020

★★★★★ 5/5

Google

Thank you for making the whole experience of finding new tenants for my house so easy. The high level of professionalism and good communication of all the staff involved made the process seamless. I would definitely recommend Hunters and will use the company again if needed.

Karen · 14 July 2024

★★★★★ 1/5

Google

Revised review to 1 star, would give less if I could. The move out process has been terrible from start to finish. Greedy rent increases year on year, (£100 more per month than other agents in the same building), claims of nails in the bedroom wall, when asked for evidence back tracked. Repairs reported during tenancy ignored.NegativeResponsiveness, Professionalism

Ellie · 12 November 2023

★★★★★ 5/5

Google

Charlotte and the team did a fantastic job from start to finish. From the initial contact to the final outcome, I had great communication. My property was rented by the date specified and everything was completed when they said it would be completed. The photos of the property looked amazing and I would not hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value

Tallus · 12 November 2021

★★★★★ 5/5

Google

We sold our house through hunters and every single person who I had dealings with there were so helpful! Excellent communication and a special mention to John R who helped us out on a number of occasions by chasing updates with solicitors and ALWAYS keeping me updated. I never struggled to get in touch and they made sure that they progressed the sale of my house as quickly as they could. Thank you!

Lauren · 13 November 2017

★★★★★ 5/5

Trustpilot

Hunters Northenden branch

Hunters Northenden branch. Louis at Hunters could not have been more helpful. I was renting a retirement property for my father who was moving areas to be nearer us. Louis was very understanding of our needs and our urgency and we had everything sorted within 3 weeks. He was very efficient and answered emails very promptly. We couldn't have had a better experience.

Kerry · 29 August 2021

★★★★★ 5/5

Trustpilot

I have been with M&M property since…

I have been with M&M property since 2015 , I have always been treated very kindly by Janet Tretton . She has always helped me sort out any problems that I had . Thank you Janet Silvana Cordani

Alessia · 1 February 2024

★★★★★ 1/5

Trustpilot

Hunters is a joke

I have had experience with Hunters in the past on multiple occasions. I am disappointed everytime from their lack of felixibility. For example if you're trying to rent and your annual income matches but does not excees what is expected by Hunters then they will abruptly cut you off. Also horrible customer service by the staff and do not know what they are doing. On a flat i called twice one staff member told me i had to satisfy an income of 29.000 pounds and another staff member told me i had to exceed 30.000 wich makes me doubt their honesty. I have had much better experiences with other agencies. Do not reccomend.

King · 23 May 2024

★★★★★ 5/5

Facebook

We cannot thank Ian and Claire enough for helping us to sell our house and keeping us on the right track every step of the way. Thank you to you both for your excellent service and professionalism 11/10

Angie · 17 May 2019

★★★★★ 5/5

Google

We rent a flat with them and we are Spanish ... they help us a lot !! Our English is not so good but they was so kind and patience with us!! Highly recommended!! Thanks Charlotte!!

Rosa · 13 November 2019

★★★★★ 1/5

Google

I wouldn't use this estate agent if it was the last one on earth. What they did to my family and I was nothing short of disgusting. They, without even letting us know in what they have called a 'miscommunication' failed to tell us that another offer had been accepted on the property we were buying. Also they did not give us the chance to make a counter offer and this was on a property that we were due to complete on within the next 3 weeks. The owner, of the said property who obviously has no integrity, no compassion and is overwhelmed with pure greed instructed Hunters to put her house back on the market because she became upset that that the survey we had had done identified a number of costly issues. We attempted to renegotiate on the price to no avail but then agreed to continue with the purchase at the agreed price. It was after this that without our knowledge, they continued with viewings which led to another offer being made to the owner. Hunters did not even bother to tell us that the greedy owner had accepted another offer until several days later. As a result of this all the people below us in the chain are affected as everybody was ready to exchange contracts. The sales progressor at Hunters is completely unprofessional, will not even discuss this matter over the phone, makes herself virtually impossible to contact and is a liar. We have now missed out on opportunities to view other properties that came on the market. We have given most of our furniture to the charity shops and have two devastated children, an expensive solicitors bill to pay and a home buyers report to pay for. I reiterate, be extremely careful if you are buying a property which is being marketed by this company. They are not to be trusted and breach codes of conduct by not informing you of other offers being made on the property you are buying, and not allowing you to make a counter offer no matter how close to completion you are. They are corrupt in my opinion.NegativeResponsiveness, Quality, Professionalism

Ste · 12 November 2020

★★★★★ 5/5

Google

I had to let my mums home due to her being taken into care. The whole process from the staff at Hunters was very good. My direct contact was with Charlotte McGrogan, we both had the additional issues of covid to deal with, but she was always available and always able to help. This has been a difficult time for me but Hunters and Charlotte have been a great support. I hope our relationship continues into the future. Charlotte you are a star !

Steve · 12 November 2020

★★★★★ 5/5

Google

Hunters currently have our property on the market, it is a period property with lots of character. When advertising our property we were thoroughly impressed with the professional marketing package offered, the photos are fantastic as well as the virtual walk through tour. Vanessa put our details together quickly and always got back to us regarding any queries we had. Molly undertakes the majority of our viewings and is always punctual and provides in depth feedback within 24hours after any viewing. Overall, friendly and professional service has been received so far. They are a great team and i can't thank them enough for everything they have done. Thanks again Hunters!PositiveResponsiveness, Professionalism

Rob · 12 November 2020

★★★★★ 5/5

Google

Lottie really helped smooth my task of finding and securing a suitable place to rent in York at a time when I was finding the process of selling, then moving at short notice very stressful

Adrian · 16 November 2024

★★★★★ 1/5

Trustpilot

Enquired about a property

Enquired about a property. Travelled a round trip of 10 hours to view said property.

Paul · 8 May 2026

★★★★★ 5/5

Google

Top marks to Jessica for making our house purchase as smooth as possible .appreciating our time scale Jessica pushed things thru as quickly as possible with rapid return of e mail or phone calls and clarification of any queries.

Peter · 12 September 2024

★★★★★ 2/5

Trustpilot

An unfortunate attitude from Hunters

My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.

Matthew · 2 April 2024

★★★★★ 5/5

Google

I approached Hunters at a very difficult time after the sudden passing of my wife. I was continuously informed of progress and ensured that I understood the steps required. I wasn't made to feel like just a number at any stage. I would have no hesitation in recommending Hunters Lettings to any prospective tenant.

Colin · 12 November 2023

★★★★★ 1/5

Trustpilot

Dishonest and unprofessional

We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!

PJ · 22 March 2024