Trusted Agent profile · York
★★★★★
819 reviews across 3 platforms
Apollo House, Eboracum Way, York, YO31 7RE, YO31 7RE
Hunters's office in York, at Apollo House, is rated 3.1 out of 5 across 819 reviews on three platforms, including 265 Google reviews rated 4.5.
265
Reviews on Google
This office
18
Reviews on Facebook
Business-wide
536
Reviews on Trustpilot
Business-wide
Every review we hold for the York office, from every platform, shown as written. First names only.
1/5
TrustpilotI was called in regards to a rental of…
I was called in regards to a rental of a property. Property has a tenant renting still while adequate information wasn’t provided. Lastly a hmo was offered which wasn’t what I am or was looking for.
5/5
TrustpilotGemma gave great service…
Gemma from the start was very prepared and came with all the relevant information the others did not all has been smoothly run and I have no problem of recommending them
1/5
TrustpilotThis estate agent are useless
This estate agent gives all the sales patter and promise to do all sorts fail to ring you back lie about the situations going on I have a few properties to sell I've had rented for years but giving them up as retiring I will not be using this company after the last experience all I can say is avoid
5/5
GoogleWe marketed our house in York with Hunters and right from day one have had first class service. The house was for sale quickly with no fuss and excellent photos, 5 viewings the first weekend and two offers!! Ollie has been great throughout, very pro active and supportive. Would highly recommend them!!PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotThis is one of the worst company ever
This is one of the worst company ever. My deposit is stuck with them for more than 4 months now. mary.mcgarry is the worst representative to work with. they never respond. we have been following for 3 months over call and emails but they pick up call and then keep saying we will get back to you. Never wok with Hunter.
5/5
TrustpilotExcellant help,to somebody as thick as…
Excellant help,to somebody as thick as me.
1/5
TrustpilotEstate agent was the rudest I've ever…
Estate agent was the rudest I've ever seen. Property was rented and we were not told before making a 1 hour trip. Arrived 4 mins past agreed time and we were insulted beyiond measure. I wish I could take legal action against them.
5/5
GoogleIt was an absolute delight to work with Katherine and Aaron on our property purchase. They are professional, responsive and efficient, from negotiation up to completion, we were properly guided throughout. They made this dreadful process so much easier. 10/10 recommend.
Thank you Vivian for your lovely feedback for Katherine and Aaron! We wish you the best of luck in your beautiful new home. If you need anything further from us in future, please do let us know.
5/5
TrustpilotHunters Percy St Branch Newcastle Upon Tyne.
I needed to sell a flat & came out of M & S & saw Hunters I went in & was greeted warmly by Bo TsangThe way Hunters photographed the flat was lovely &the video of the property made people feel they wereinside the flat. Anytime I contacted Bo Tsang or Steph-Pert-Thomas I got good service & any concerns were addressed quickly. Way Above Average help, lovely people who do their very best fora customer. I used the Percy St Branch in NewcastleIf you need to buy or sell go to HUNTERS
5/5
TrustpilotHunters, Elland
Hunters, Elland.Grateful to have Chantelle and the team assisting my elderly mum who really struggles with online use. Nothing was too much trouble for them and they took the extra time to get her moved in properly.Lovely staff and very helpful.
5/5
TrustpilotExcellent service from Shaheel Bucktowar
Someone recommended Hunters to sell our property, Shaheel Bucktowar was the agent who successfully sold it at the asking price and literally within 2 weeks!He gave good advice and listened to what we wanted.He communicated throughout and I was super happy with the whole service.I will definitely be recommending Hunters.
5/5
TrustpilotLisa Horsey what a Diamond she helped…
Lisa Horsey what a Diamond she helped me & my wife With the forms nothing was too much trouble Thanks Lisa
5/5
GoogleHad a fantastic experience with Hunters. Aaron always kept in touch whilst my property was on the market. I received lots of contact and helpful information from Katherine as the sale of my property progressed to completion. Would highly recommend.
Thanks Sam for the lovely feedback. We wish you the best of luck for the future!
5/5
GoogleAppreciate all what hunters estate agents have done with the sale of our house in york . All the staff showed professionalism and dedication to there work , Yours sincerely Mr P Miles
Hi Paul, thank you for the positive feedback. All the best, Hunters Sales Team.
1/5
TrustpilotWould not reccomend
We bought our house through Hunters. Would wait days for responses to emails, take multiple attempts to get them to pick up the phone and when we did get our new home we found that it was full of an absolute mountain of crap. So much for any due diligence before selling the house? Do they not check that the previous owners leave it in an acceptable state before handing it over?
5/5
GoogleManaged to sort a new home for myself and my partner without any issue, Sophie was incredible, answering and aiding us with any and all queries, really friendly attitude, very professional, and able to quell any anxieties regarding the process! Thankyou so much from both of us!
1/5
TrustpilotRude Agents
Rude Agents , impolite responses and not helpful at all .
1/5
TrustpilotDon't fix the leak for 8 months
They respond only to the simplest things. Whenever it becomes tiny bit more complicated - nothing is taken care of. We have a leaking pipe on the outside of our property for 8 months. We let them know about this in the first several weeks of our tenancy. Over 8 months it's been back and forth, and NOTHING about this leak has been fixed. Every time someone takes a shower, we have a shower in our conservatory. They do send the workers, true, but only when there is no rain. And these are new workers every time, who look at it, scratch their heads and do nothing.You need to chase them every day, if you want to have anything done. They don't care about you, don't care about the property. The worst experience with the estate agents in my 12 years of renting.
1/5
TrustpilotOne of the WORST agencies you can work…
One of the worst agencies you can work with. We booked a viewing for a house, confirmed it that day, drove an hour, and nobody bothered to come. When finally reaching them, after numerous phone calls, they just said they tried to contact us for another day. We had no phone calls, no messages, nothing. The lady I talked to was stunningly rude and yelled constantly. Please STAY AWAY FROM THEM.
5/5
GoogleSuch a quick and easy process, Ali at hunters has made moving a pleasure and would recommend Hunters to anyone.
1/5
TrustpilotTHIS RELATES TO HUNTERS IN NORTHENDON…
THIS RELATES TO HUNTERS IN NORTHENDON M22 4FZ.I have been using Hunters for the last two years and I have to say they are shocking and that is an understatement. Do not use this company. You constantly have to chase them to do things which your paying them for and they never answer their phone. This place is run by Alan who seems to have a chip on his shoulder and under him is John who simply makes it up as he's goes along. I've just ended my agreement with them and my tenant called to say despite promises from them to refund the deposit he still hasn't been paid and could I call them I just did to help him out and was told by Alan they no longer work for me. Just being an absolute idiot with an attitude. He then hung up on me. I went their last week to get the keys back and Nick had been dealing with my account, got told by John he wasn't there and then 5 mins later he walks out of the back room. Just a couple of examples of the way Hunters operate. Stay away from them is my advice. Plenty of estate agents in this area to go to.
5/5
GoogleI couldn’t recommend Hunters letting agents highly enough, the whole team have been fantastic from start to finish. I now have full confidence in them and complete piece of mind that i have chosen the right letting agent to manage my property.
Thank you very much Dale. We are pleased we have found you the tenants you were wanting quickly, and are looking forward to managing the property and working with you going forward!
4/5
GoogleIn dealing with the Lettings Team at Hunters I have always been able to have my questions and concerns addressed promptly and professionally. The portal is a great way to share documents and progress during the lettings process, but they are always there to respond to any additional or exceptional issues that arise. I have used them multiple times and I look forward to using them again.
Thank you Carol for your lovely review, we wish you all the best with your new Tenants and look forward to helping you again in the future! The Lettings Team
1/5
TrustpilotDealing with anyone is this company is…
Dealing with anyone is this company is painful,we rented a property and hunters were in charge of it,we moved out over a month ago and left the property in good condition,but they took money for deep cleaning without our consent,they took other monies for items they claimed were missing,there emails to us were rude and dismissive,she always argued with everything we said,the most unprofessional person I have ever met,they stole our money from us and now we have to take legal proceedings against themWe are still waiting on receipts from the items they claimed to have bought & the deep cleaning,the apartment didn’t need to be deep cleaned,but the greedy landlord decided to keep most of depositAbsolute disgrace of a company won’t be dealing with them again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's York office has 819 reviews across three platforms: 265 on Google, 18 on Facebook (across the whole business), 536 on Trustpilot (across the whole business).
Hunters York is rated 3.1 out of 5 across all 819 reviews, and 4.5 out of 5 on Google from 265 reviews.
Hunters York, Apollo House, Eboracum Way, York, YO31 7RE, YO31 7RE.
