Trusted Agent profile Β· York

Hunters York reviews

3.1

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816 reviews across 3 platforms

Apollo House, Eboracum Way, York, YO31 7RE, YO31 7RE

Hunters's office in York, at Apollo House, is rated 3.1 out of 5 across 816 reviews on three platforms, including 265 Google reviews rated 4.5.

Google logo

4.5 / 5

265

Reviews on Google

This office

Facebook logo

5.0 / 5

18

Reviews on Facebook

Business-wide

Trustpilot logo

533

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Trustpilot

Hunters Kendal

Hunters. Kendal.Have no problem recommending this branch. Unfortunately lockdown got in the way. Launch was on Wednesdsy and lockdown Friday which restricted viewing. Kept me well informed as to who was viewing. When I did get a sale dealt with the buyer in no uncertain terms as he was trying to find lots of faults to drive down the price. He didn't succeed! Suzanne Jackson valued my property and was informative and good to deal with as were the rest of the staff in the office dealing with Kendal.

Colin Β· 15 October 2020

5/5

Trustpilot

North Somerset’s Best.

I’d just like to thank all the staff at Hunters in North Somerset, Yatton, Portishead and Nailsea offices. They have sold 2 Of our private houses for us in the past 3 Years, and one of our rental properties before that. All Were sold in a matter of days. Of the 2 recent sales the 1st one went through smoothly in 2 months. The second was not quite so good through no fault of Hunters I might add.2nd property sold the 1st day on the market but turned out the lady was telling porkies about her funding so she disappeared after 2 weeks🀬Another Confirmed buyer Within the same week and except for the obvious Covid delays, mainly being unable to sort removals, this time everything went as planned.Many thanks to Richard, Mandy and James for their excellent Professional service and I would strongly recommend Hunters to anyone thinking of selling in the North Somerset area. They know the market in this area so well and really go the extra mile for their clients.

Steve Β· 27 July 2020

5/5

Trustpilot

Hunters woodseats.

Hunters woodseats.Bought my house with these guys couldn't have asked for anyone better they kept me upto date, chased things up when I didn't seem to be getting anywhere, brilliant ! Elliot was lovely at showing me around and sorting any problems, then Joanne was fab at chasing things up and giving the solicitors a kick up the... thank you 😊 even got a moving in gift 🎁

Samantha Β· 1 September 2022

5/5

Google

Hunters we're so professional especially Sophie so helpful to us made the move so smooth thanks again Sophie brilliant πŸ˜ŠπŸ˜ŠπŸ‘πŸ‘πŸ‘ …

Richard Β· 12 November 2023

Agent replied Β· 11 November 2024

Hi Richard, Thank you for the lovely feedback, it has been passed on to Sophie.

5/5

Google

I am an electrical contractor in the York area working with hunters estate agent. Hunters are always very prompt with responses and maintain a professional attitude always. Annie is my main port of call, working with Annie makes the job easy as she is extremely helpful in liaising with tenants and landlords with invoicing and quotes. Looking forward to what the future holds. By far the best estate agent I have worked with.

Chris Β· 12 November 2021

5/5

Google

Charlotte was very friendly and professional. We were kept in the loop all the way through the process of letting our property. They found a tenant in a week at the full rent we were asking and by the end of the following week the tenant had moved into the property. From start to finish the whole process was smooth and stress free. Would highly recommend Hunters for letting your property.PositiveResponsiveness, Professionalism, Value

Michelle Β· 12 November 2021

5/5

Google

The team at Hunters made our buying and selling a breeze. They secured our dream home and sold ours in a matter of days. Vanessa was wonderful to work with. She took some fab photos for our particulars & secured our new home. Vanessa & Steve were great at showing us round our new property on a few occasions, when family and trades man needed to visit. We always managed to get 2nd/3rd viewings book within a couple of days. Sasha and Becky in the office kept me updated regularly and communication was second to none. The lady who showed potential buyers around our home was great too, even though only 4 sets of people viewed, we sold that day. She was very professional and communicated really well. We were thinking of using a lower commissioned independent/ online estate agents, but so glad we didn't. Yes you may pay a little more with Hunters, but it is worth it when securing your forever home. I highly recommend them. Thank you so much!

Emilie Β· 13 November 2019

5/5

Google

Great dealing with Alicia! The whole process was efficient and fast, no issues whatsoever.

Sam Β· 10 December 2025

Agent replied Β· 9 January 2026

Great review for Alicia, thanks for taking the time Sam!

5/5

Google

Our experience with Hunters in York has been very good. The agent, Sophie, made the whole process super easy and stress free! Good communication, helpful and accommodating service. Would recommend using them.

Elizabeth Β· 12 November 2022

Agent replied Β· 11 November 2024

Thank you so much for your kind words, Elizabeth. It's been a pleasure working with you and we are so glad that you enjoyed our services. Kind Regards, from the York Hunters Team.

5/5

Google

Fantastic results from Hunters of York. We were initially sceptical of the suggested list price but they assured us it was correct and that they had buyers waiting. We had five full price offers after just 2 days of viewing and were delighted with the amazing price we sold for. Louise was fantastic and kept us sane, fully updated and was a great support.

Ken Β· 12 November 2022

5/5

Google

I recently used this service to find a new tenant for a 3 bed property. In the challenging times we are in I was anxious to have everything in order and find a good tenant without meeting a lot of people. Charlotte from Hunters organised this very professionally, advising me on rent and advertising. The property was let very quickly - no sooner had I finished decorating than my lovely new tenants moved in. I won't go back to finding tenants myself after this hassle free service even when there is no pandemic!! Great value - thanks Hunters!PositiveProfessionalism

Jeanie Β· 12 November 2022

Agent replied Β· 11 November 2024

Thank you for your lovely review for Charlotte and the Lettings Team. We wish you all the best with your new Tenants and look forward to working with you again in the future!

5/5

Google

I was warned by my colleagues about the difficulties that people face while looking for a rental property in York. I spent almost a month and a half to finally find a suitable place and get it. I must say that Hunters has been a major partner of my house-searching journey. They were quite transparent about the competitive market from the beginning but they also always provided helpful advice to me. I found their staff (Sophie) to be very helpful and honest at every stage of the process. The application process was very simple - just a phonecall with their staff who filled the form on my behalf. Their portal for accessing and signing paperwork is also quite efficient. Overall, their service is quite prompt and sincere. I feel highly satisfied and thankful!

Prasad Β· 12 November 2022

Agent replied Β· 11 November 2024

Many thanks for your kind review - we are pleased you were happy with the lettings service provided by Sophie to you. We hope you are enjoying your new home!

1/5

Trustpilot

Dishonest, incompetent and terrible attitude

Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.

Adam Β· 8 July 2019

5/5

Google

Great support from Alicia who made it an easy and stress free move

Harry Β· 10 December 2025

Agent replied Β· 9 January 2026

Hi Harry, thanks for taking the time to leave Alicia a lovely review. We wish you a happy stay in your new home.

5/5

Google

Just want to say all the people at hunters have been amazing! I can honestly say that they are perfect want to give a shout out aswell to dominika! She has been the best estate agent I’ve ever had! so spot on with maintenance and making sure everything is working and up to date! Definitely amazing! What more can I say!

Katie Β· 16 March 2024

Agent replied Β· 11 November 2024

Hi Katie, Thanks so much for the lovely review- it has been passed to Dominika. We are glad to receive such positive feedback, especially on our in house maintenance management!

5/5

Google

From the moment I emailed kitty to the hand over of the keys she has been extremely helpful. No question seemed too stupid to ask and she really helped us understand the whole process better, when we didn’t have a clue what to expect. I 100% recommend hunters as an estate agents and I recommend kitty even more x

Courtney Β· 15 April 2024

Agent replied Β· 11 November 2024

Thanks for taking the time to give Kitty such a lovely review. We are very pleased that you will be recommending Hunters Lettings.

5/5

Google

The agency was incredibly helpful and efficient, you are always on time.

Salman Β· 10 December 2025

Agent replied Β· 9 January 2026

Thanks Salman, great to hear that you have been impressed with Alicia's customer service and timekeeping.

1/5

Trustpilot

Extremely bad experience with Unprofessional and Rude people... Preston Road Wembley branch

Preston Road Wembley BranchI regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start.Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company.Thank you for making this an experience I will never forget, but for all the wrong reasons.

Avi Β· 12 October 2024

1/5

Trustpilot

Dreadful Experience

We booked valuation. Confirmed twice no show. She eventually came late at night & we fell for the speel.

Trixie Β· 26 June 2026

5/5

Google

I changed managing agents to Hunters recently and they have gone above and beyond to make the transition as smooth as possible. Many thanks to the York team, particularly to Sophie for having to deal with the difficult previous tenants/managing agents. I have had excellent communication on any actions required on my property and a new tenancy was quickly arranged. Would highly recommend!

Amy Β· 23 May 2025

1/5

Trustpilot

Condescending, rude and just arrogant

Well what can I say, house came on the market Friday, sent a email requesting a virtual viewing Friday evening, as we are relocating from overseas. I then get a email from Charlotte on Saturday morning saying we are fully booked…. I reply saying how can you be fully booked for a virtual viewing? ….Surely you are there showing people around so how hard would it have been to have WhatsApp me for 5 mins to walk around the house between viewings. What response did I get … nothing not even an acknowledgment! Totally ghosted. This just shows the contempt these guys hold for potential tenants. Funny as I lived in York over 10yrs ago and hunters were the agent to avoid, seems to me nothing has changed Avoid these clowns at all costs and if you have the misfortune to have to deal with Charlotte well good luck.

Rob Β· 1 October 2024

5/5

Trustpilot

Thank you so much to Rob

Thank you so much to Rob, I believe, that’s his name for going the extra mile to get my wristwatch fixed. It had unfortunately come apart whilst they were trying to install a battery. I am eternally grateful as the watch was special to me. They were most apologetic and ensured that everything was done to get the thing up and working. So once again thank you for your excellent customer service.100%

Linda Β· 20 March 2021

1/5

Trustpilot

Nightmare move

I used Hunters to sell my home after living there for approximately 35 years.

Janice Β· 22 July 2026

5/5

Facebook

When ever someone requires a service for whatever it is, you would always expect to be looked after, get great value for money and mostly be guided and be able to trust who you using. With Hunters you get all the above. They make selling and buying properties so much easier and take the stress away that you can always do without. We have dealt with Hunters on a few occasions now and it's always the same fantastic service. Id recommend them to anyone and have already to friends and family who always say the same about how good they were, and are. It's always a pleasure and never a chore with these guys. Thanks again.

Paul Β· 16 June 2022

Agent replied Β· 22 February 2025

Thanks Paul. Kind words, hope you and family are all well.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters York

How many reviews does Hunters York have?

Hunters's York office has 816 reviews across three platforms: 265 on Google, 18 on Facebook (across the whole business), 533 on Trustpilot (across the whole business).

What is Hunters York's rating?

Hunters York is rated 3.1 out of 5 across all 816 reviews, and 4.5 out of 5 on Google from 265 reviews.

Where is Hunters's York office?

Hunters York, Apollo House, Eboracum Way, York, YO31 7RE, YO31 7RE.

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