Palmer Snell Yeovil reviews

★★★★★ 1/5

Google

Absolulty rude members of staff, offering a property to my friend and giving her a date to move, taking the deposit and 5 days before she moves she recieves a phone call to say sorry we have noticed your Guarentor didnt complete paperwork so u cant move!!!!! After numerous of attempts at finding her a guarentor nothing was good enough!!! She is now homeless with her 5 children as from Monday absolutly Discusting!!!!!! Should never of promised her a date to move and took the deposit!!!! And if they had done there job properly then they would of noticed the guarentor checks hadnt of been done!!!!!! Plus being spoken to like a waste of space!!!! Please avoid this company at all costs they stich u up!!!!! Oh now to top it all off the rent has now been reduced by £25 and the new law has come in about tenants fee's and shs is now homeless and in a B&B in 1 room with 5 children, and i can now clarify that the HOMELET guarentor checked Passed but the boss at Palmer Snell refused her the house after giving her the date to move in!!!! What an absolute Joke!!!!!! 😡😡😡😡

Joanne · 28 August 2019

★★★★★ 5/5

Google

Quick renponse, good communication desite being oiu of the office, request handled excellently, from Jasmine Cox and her team.

Martin · 22 June 2022

★★★★★ 1/5

Google

-Actively persuaded us to put our house on the market at a low price by saying they would do an open day and secure offers over the ‘offers over’ price. -Failed to advertise open day or tell potential viewers they were not able to visit until the open day. -Failed to tell us they weren’t going ahead with the open day even when we asked them. -Secured an offer and advised us the potential buyer would ‘definitely go up’ then failed to get back to us for more than 24hours. We found out (after chasing) that they had sold the buyer another house instead. -Never gave feedback unless chased. -Frequently failed to get back to calls / emails. -Often gave minimal notice of viewings. -Got caught out in stupid lies eg ‘They can only do today because they’re from away’ when ‘they’ turned out to be local. -Failed to put a board up for weeks even though we have lots of passing traffic and appealing road frontage. -Didn’t arrange to take down property website listings at the end of our notice period holding up our launch with new agent. -Branch staff completely unable to resolve internet listing problem or tell us how long it will take to get the adverts removed due to the large, corporate nature of their business. -Their internal complaints procedure commits to respond to issues within 15 days so we may not be shot of them for a while yet. STEAR WELL CLEAR UNLESS YOU HAVE PLENTY OF TIME TO WASTE!

Nikki · 23 June 2019

★★★★★ 1/5

Google

Absolulty rude members of staff, offering a property to my friend and giving her a date to move, taking the deposit and 5 days before she moves she recieves a phone call to say sorry we have noticed your Guarentor didnt complete paperwork so u cant move!!!!! After numerous of attempts at finding her a guarentor nothing was good enough!!! She is now homeless with her 5 children as from Monday absolutly Discusting!!!!!! Should never of promised her a date to move and took the deposit!!!! And if they had done there job properly then they would of noticed the guarentor checks hadnt of been done!!!!!! Plus being spoken to like a waste of space!!!! Please avoid this company at all costs they stich u up!!!!! Oh now to top it all off the rent has now been reduced by £25 and the new law has come in about tenants fee's and shs is now homeless and in a B&B in 1 room with 5 children, and i can now clarify that the HOMELET guarentor checked Passed but the boss at Palmer Snell refused her the house after giving her the date to move in!!!! What an absolute Joke!!!!!! 😡😡😡😡

Joanne · 23 June 2019

★★★★★ 5/5

Google

Massive thank you to Jem, Tony and Marko for making our move smooth! Thank you all!

CALLUM · 3 November 2024

★★★★★ 4/5

Google

Ellie has been most helpful, personable and knowledgeable in all comms with her with my prospective purchase.

Jill · 26 August 2022

★★★★★ 5/5

Google

I have just used Darren Crocker, Palmer Snell, Yeovil to switch my mortgage on a BTL and the service was 1st class and I will certainly recommend Darren to my friends

Julian · 23 June 2019

★★★★★ 5/5

Google

Shabel made the whole journey of finding a property very smooth and was a great help.PositiveProfessionalism

Patrick · 27 August 2022

★★★★★ 5/5

Google

Within a couple of days Palmer Snell found a tenant for my Property. Superb professional service to complete all required paperwork. Unhurried but exact in every detail. Jazmine attended to every need that either I, or my tenant required. My tenant, of a most excellent quality, move in on the allotted with every 'i' dotted and every 'T' crossed. Congratulations, a pleasure doing business!

Colin · 22 June 2022

★★★★★ 5/5

Google

The yeovil Palmer snell team were amazing when i was trying to look for a place to rent, one member of the team Jasmin really helped me when it came to organising/showing me around each property to make sure that i could see each property fully to help make a reasond decision. These guys are amazing at what they do.PositiveResponsiveness, Quality, Professionalism

Lance · 27 August 2022

★★★★★ 5/5

Google

Have experienced many estate agents in the past three months. Ellie at Palmer Snell was by far the most knowledgeable, courteous and professional that I have met. Nothing was too much trouble and no question went unanswered. Ellie’s help was a major factor in making the decision to purchase the house in question. Great company and fantastic staff! 👍🏻PositiveResponsiveness, Quality, Professionalism

Paul · 27 August 2022

★★★★★ 5/5

Google

This is really a place to have sound mind for your daily activities the environment is nice interior decoration of the apartment is standard where every couple or family wish to have and above all the location of the apartment is in the middle of the town which makes it easy to go anywhere without hindrance.

Opoku · 22 February 2023

★★★★★ 5/5

Google

Thank you Jamie for all your work in getting us tenants quickly and easily, it was very much appreciated.

Deborah · 22 June 2021

★★★★★ 5/5

Google

Shabel was amazing, he made the stressful process of moving so easy. He’s very personable and kind.PositiveResponsiveness, Professionalism

Hui-Ling · 27 August 2021

★★★★★ 5/5

Google

Jasmine has been very professional, friendly and delivering service of high standard.

Benedicte · 22 June 2022

★★★★★ 5/5

Google

I had the pleasure of meeting Ellie from the Yeovil office on Monday 31st July 23 She took me to a few properties around the area she was fantastic a real asset to Palmer Snell . I look forward to viewing with her in the future. Best Zara

Zara · 8 August 2023

★★★★★ 5/5

Google

My partner and I have received a great amount of help and advice with regards to buying our first home, from Ellie at Palmer Snell. She also put us in touch with Michael (Mortgage Advisor) who guided us through the house-buying and mortgage search process, and was very efficient and responsive. Thank you very much to both of you!

Andy · 22 June 2022

★★★★★ 5/5

Google

Very amazing and specially marcco who help us in difficult situations I would really appreciate and would really recommend, the staff is very cooperative

Hidayat · 27 October 2024

★★★★★ 5/5

Google

For A last minute letting agreement I couldn't of asked for a better service! I managed to get the tenant in on time and all the documentation sorted. Thanks

Aaron · 5 August 2024

★★★★★ 4/5

Google

Jasmine Cox was very professional and helpful. Thank you :)

Penelope · 22 June 2022

★★★★★ 5/5

Google

Sebastian was polite, friendly & professional. Palmer Snell seem to be efficient. I would recommend.PositiveProfessionalism

Goodsamaritantypeperson · 27 August 2021

★★★★★ 1/5

Google

Countrywide that supports Palmer snell have given me nothing but stress. Saying I haven't paid 1 month of rent and then trying to charge me £3200! Renewing the tenancy wasn't easy either! They didn't send any emails regarding the tenancy agreement or about the rent increasing! The only email I got was them saying that they hadn't received a signed document, even though they never sent me one!!

Faye · 22 June 2020

★★★★★ 5/5

Google

5 stars for the Yeovil Palmer Snell team , helped throughout the experience of finding a new rental home in Sherborne, moving from Bristol. !!! 6 stars !!!! for Tony Lee who was fantastic helping during the process.

Patrick · 29 January 2024

★★★★★ 1/5

Google

They told me that 2 bedroom property that I wanted to rent was too small for 2 people to share. They also asked what kind of property I'm looking for and said they will call me back, without taking any contact information from me...

Mario · 24 August 2023