Trusted Agent profile Β· Yeovil

Palmer Snell Yeovil reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

301 reviews across 1 platform

16 Princes Street, Yeovil, BA20 1EW

Palmer Snell's office in Yeovil, at 16 Princes Street, is rated 4.6 out of 5 across 301 reviews on 1 platform, including 301 Google reviews rated 4.6.

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4.6 / 5

301

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Yeovil office, from every platform, shown as written. First names only.

5/5

Google

Just like to say a Massive Thank You to Shaun and all the team at Palmer Snell Yeovil, for their incredible support in selling my former home in Yeovil, the staff are all so polite and helpful along with a vast knowledge of the selling market, kept me informed and updated regularly all throughout the process till completion. Took all the stress out of my sale and can’t recommend them highly enough to anyone looking for a Local Business to help with their home sale.

Pete Β· 14 February 2026

Agent replied Β· 14 April 2026

Thank you so much for your kind words! We are thrilled to hear that our team at Palmer Snell Yeovil provided you with a stress-free and knowledgeable experience while selling your home. We always strive to go above and beyond for our clients and appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Excellent service from Palmer Snell during the purchase of my home. Communication was clear, and I was kept informed at every stage, which made the entire process much easier and less stressful. A special thank you to Marco for being so helpful, kind, and friendly throughout. I’m very grateful to the whole team and would highly recommend them.

Ajeena Β· 14 March 2026

Agent replied Β· 14 April 2026

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Had a great experience with Palmer Snell in yeovil. As a first time buyer, I felt really supported throughout the whole process. Marco was brilliant- he showed me around the properties, answered every question and helped me all the way through to completion. The goodie bag with keys was a lovely touch. Highly recommended ❀️

Sher Β· 17 March 2026

Agent replied Β· 14 April 2026

Thank you for your brilliantΒ 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We have recently moved into a new home in Yeovil and the whole team at Palmer Snell, especially Tony, has been so helpful with the process. Nothing is too much to ask and the entire process has been very simple and efficient, extremely satisfied:)

Lana Β· 14 March 2026

Agent replied Β· 14 April 2026

"Thank you for your kind words! We're so happy to hear that our team, especially Tony, made your moving process stress-free and efficient. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have been looked after by Palmer Snell Lettings for ten years now, and found them 100% reliable. Particularly Jennifer Wheatley who is so efficient ,friendly and on the money, she makes the renting experience all the better. Thank you Jennie, you are a star...a five star. πŸ₯‚ πŸ‘ …

John Β· 14 December 2025

Agent replied Β· 1 October 2023

Thank you so much for your kind words! We are thrilled to hear that you have had a positive experience with Palmer Snell Lettings for the past 10 years. We are grateful to have Jennifer on our team, and we will be sure to pass along your praises to her. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I had a fantastic experience with Palmer and Snell, and I want to give special thanks to Marco for his outstanding service. From start to finish, Marco was incredibly professional, responsive, and genuinely cared about helping me through the entire process. He went above and beyond to address any concerns and made sure everything ran smoothly. His attention to detail and dedication really made a difference. I highly recommend Palmer and Snell, especially if you have the pleasure of working with Marco!

B Β· 24 September 2024

Agent replied Β· 24 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I would like to thank Jennie Wheatley for all her help, professionalism and care throughout my tenancy, from moving in to moving out which was due to unforeseen circumstances completely unexpected, however Jennie was there for me from start to finish, always either at the end of a call or an email to re-assure me everything would be ok and gave me her professional advice and help. Thank you Jennie and your team. You have all been so amazing and I am now moving into my forever home thanks to the help of all of you. Eileen.

Eileen Β· 27 June 2024

Agent replied Β· 26 August 2024

Dear Eileen, thank you for your kind words about Jennie and our team. We are delighted to hear that Jennie provided you with exceptional support and guidance throughout your tenancy. We are thrilled to have been a part of helping you find your forever home. Wishing you all the best in your new chapter! - Palmer Snell Yeovil

5/5

Google

I started renting a house in Palmers Snell 2023 and I don't regret it because whenever there is a problem with the flat, they act quickly and help to find a solution immediately. Communication is easy, especially with Ms. Jenny and Tony. I am grateful and I got to know them. Their service is good and clear for someone like me who is new to renting a house.

Riza Β· 31 March 2026

Agent replied Β· 14 April 2026

We are pleased to hear that our team, especially Ms. Jenny and Tony, have been able to provide prompt and efficient solutions to any issues you have encountered. We take pride in making the renting experience easy and enjoyable for all our tenants. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Palmer Snell were amazing , excellent support and help from a super Team . Notthing is too much trouble and such a welcoming office environment. First Class .

Wendy Β· 14 January 2026

Agent replied Β· 14 April 2026

Thank you so much for your positive words! We strive to provide excellent support and a welcoming environment for our clients. It means a lot to hear that we were able to exceed your expectations. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I gave 5 star, to the staff in the office who are helpful and accommodating especially Tony L. who helped me all through the process to get the property that I wanted, it made me easier to achieve all the requirements. Thank you so much and more power guys πŸ‘ …

Richard Β· 2 January 2025

Agent replied Β· 9 January 2025

Thank you for your glowing 5* review Richard. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

"I recently worked with Alethea Thomas, and I have to say that she was an absolute delight to work with. From start to finish, she was professional, friendly, and incredibly knowledgeable about the local property market. Her attention to detail was exceptional, and she always went above and beyond to ensure that everything went smoothly. Alethea was also extremely patient with me, answering all of my questions promptly and thoroughly. I would highly recommend Alethea to anyone looking for an rent agent who truly cares about their clients and their needs."

Ayobami Β· 25 May 2023

Agent replied Β· 22 June 2023

Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

To be honest, after dealing with another Estate Agent, I was surprised how quickly Palmer Snell acted. They have been very helpful in the (ongoing) process, but would happily recommend them. The Yeovil branch (the branch we are using) have been great, especially in communication, always on the end of the phone to handle questions.

Pete Β· 14 February 2026

Agent replied Β· 14 April 2026

Thank you for your positive feedback! At Palmer Snell, we pride ourselves in providing prompt and efficient service to our clients. We are delighted that you have had a great experience with our Yeovil branch, and we look forward to … More

5/5

Google

Palmer Snell Yeovil has helped us to find a property near Yeovil District Hospital within our budget and expectations after our search for a property for more than 8 months. Their representative Ellie Hoyle was responsible for arranging the property viewing and further proceedings of acceptance of our offer. She was found to be extremely professional, knowledgeable, and friendly. We would highly recommend Palmer Snell and if we are to ever sell or buy property in the future, we would go to them first.PositiveProfessionalism

Sojan Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

It's rare to get estate agents who you actually feel care about your situation. I got just that with Alethea from the Yeovil office. I was looking for a flat in Sherbourne and she didn't try to drive a hard sale, instead, she listened, she empathised and she worked on my behalf in regards to my offer to the landlord. And I'm sure she gave the same kind of empathetic service to the landlord to. She was a breath of fresh air in my very stressful flat hunting process. Thank you Alethea. Thank you Palmers Snell.

Ilana Β· 25 October 2022

Agent replied Β· 22 June 2023

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Palmer Snell Yeovil has helped us to find a property near Yeovil District Hospital within our budget and expectations after our search for a property for more than 8 months. Their representative Ellie Hoyle was responsible for arranging the property viewing and further proceedings of acceptance of our offer. She was found to be extremely professional, knowledgeable, and friendly. We would highly recommend Palmer Snell and if we are to ever sell or buy property in the future, we would go to them first.PositiveProfessionalism

VJS Β· 27 August 2022

Agent replied Β· 26 November 2023

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Over the last couple of years we've had several estate agents help us through our moves and all related admin etc, but none have been as accommodating, friendly and helpful as Jasmine Cox and Shabel Ahmed. Right from the start they were both incredibly kind, and it's really made a difference! Shabel showed me around our new house and was informative and approachable, and really made me feel comfortable using Palmer Snell and as though our moving journey was important (which now seems very rare at other companies!). Jasmine has very kindly answered all my calls and emails quickly and efficiently, and always seems happy to help! They have both been incredibly professional whilst also being personable and making us feel confident in their service. They have updated us every step of the way, and I highly recommend them both to anyone looking to move or find a property. It has been great working with them both, and we'll be sure to seek them out in the future! Thank you Jasmine and Shabel!PositiveResponsiveness, Quality, Professionalism

Georgia Β· 27 August 2022

Agent replied Β· 22 June 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

My partner and I were purchasing our first property and Palmer Snell were the agents selling our chosen property. They have been excellent from beginning to end and they really helped us work with our troublesome solicitor to get through to completion. Ada was a huge asset to the team, as she personally drove up in the evening to meet my partner roughly 60 miles away in order to get a contract signed. She also has excellent communication and we can confidently say that without her tying the two sides together, there would have been considerable delays to the competition. Overall, we’re really impressed and we hope to work with them again at some point in the future!PositiveResponsiveness, Quality, Professionalism

James Β· 27 August 2022

Agent replied Β· 22 June 2023

Many thanks for your fantastic 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Palmer Snell Yeovil has helped us to find a property near Yeovil District Hospital within our budget and expectations after our search for a property for more than 8 months. Their representative Ellie Hoyle was responsible for arranging the property viewing and further proceedings of acceptance of our offer. She was found to be extremely professional, knowledgeable, and friendly. We would highly recommend Palmer Snell and if we are to ever sell or buy property in the future, we would go to them first.

Sojan Β· 22 June 2022

Agent replied Β· 22 June 2023

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Professionalism and passion are at the core of Palmer Snell Sales and Lettings Agents Yeovil. Their agents Jasmine Cox and Shabel Ahmed guided me around a property I'm in the process of renting. Jasmine made me feel very at ease, she was so friendly and helpful. She guided me around the property and it was very apparent to me that she was very passionate about her job. I would wholeheartedly recommend anyone wanting to buy or rent to visit their offices in Yeovil or online!

Chris Β· 22 June 2022

Agent replied Β· 22 June 2023

Thank you for your amazing 5* review, recommendation and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Ellie Hoyle has been very helpful over the last few months, explaining the house process to me and giving me useful tips when looking for and trying to buy a property. Her colleague Mike Auton has also been incredibly helpful to me and my partner, giving us lots of his time to guide us through the house buying process, the current and potential future state of the housing market, explaining different mortgage options and providing us with really valuable advice when we found a property we wanted to make an offer on. Whenever I went into Palmer Snell all the staff were friendly and welcoming. Thank you Ellie, Mike and the rest of the Palmer Snell Yeovil Team.

Katherine Β· 22 June 2022

Agent replied Β· 22 June 2023

Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Alethea from the Yeovil branch showed some outstanding customer service whilst viewing a potential rental property for my daughter. She was extremely knowledgeable and enthusiastic and demonstrated how letting agents should carry out their role. Previously it’s not been such a positive experience…feeling more like a burden than a potential customer. Thank you Alethea for making this such a positive and enjoyable experience! Amanda :) x

Cambrooke Β· 25 May 2023

Agent replied Β· 22 June 2023

Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

Shaun Read suggested to us that we could sell,our house by hybrid auction and we are most grateful to him as the whole procedure was easy and went totally according to what we had been told. Shaun did all the marketing and the viewings and …

Liz Β· 14 February 2026

Agent replied Β· 14 April 2026

Thank you so much for your kind words, we are thrilled to hear that the hybrid auction process went smoothly for you! We pride ourselves on making the selling experience easy for our clients. Thank you for trusting us and we are grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Nathan has been absolutely fantastic as our Estate Agent (as have all of his colleagues at the Yeovil Palmer Snell branch). Nathan has supported us throughout the process, has gone above and beyond to let us view properties, answered all queries, has always been available, has provided excellent communication and has maintained professionalism, empathy and humour throughout. Many thanks to Nathan for his hard work, patience and calm ongoing support.PositiveResponsiveness, Quality, Professionalism, Value

Kat Β· 27 August 2022

Agent replied Β· 22 June 2023

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Me and my girlfriend were looking for 1 bedroom flat to rent and we had really short time to find it, so I went to this agency and must give a special mention to Shabel Ahmed which have done an amazing job and he’s been really helpful, I really want to thank you all for the amazing job you all have done for us! Well done to you all and especially thank you shabel!!! You are a life saverPositiveProfessionalism

Francesco Β· 27 August 2021

Agent replied Β· 22 June 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

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Questions about Palmer Snell Yeovil

How many reviews does Palmer Snell Yeovil have?

Palmer Snell's Yeovil office has 301 reviews across 1 platform: 301 on Google.

What is Palmer Snell Yeovil's rating?

Palmer Snell Yeovil is rated 4.6 out of 5 across all 301 reviews, and 4.6 out of 5 on Google from 301 reviews.

Where is Palmer Snell's Yeovil office?

Palmer Snell Yeovil, 16 Princes Street, Yeovil, BA20 1EW.

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