Every review we hold for the Yeovil office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePalmer Snell I would like to thank you for your support and professionalism throughout the process of selling my house. Your communication was clear, and you kept me informed at every stage, which made the process much easier and less …
Timea · 14 February 2026
Agent replied · 14 April 2026
Thank you so much for your kind words and trusting us with the sale of your house. It was a pleasure working with you and we are thrilled to hear you appreciated our communication and efforts. We have a fantastic team here at Palmer Snell … More
★★★★★ 5/5
GoogleI was a first time buyer and Darren Crocker from Palmer Snell Yeovil was recommended to me even though I don’t live in Yeovil. Darren explained everything clearly, patiently and answered all my questions even if stupid ones with kindness. He was always quick to answer any phone calls and emails and liaised with solicitors and estate agents that were causing unnecessary stress and problems. I can’t thank Darren enough for everything he done, the thought of buying a house for the first time on my own was scary but wasn’t with Darren behind me. Thank you again. I would highly recommend him to anyone.
Tracey · 22 June 2020
Agent replied · 22 June 2023
Really lovely to read another 5* review. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.
★★★★★ 5/5
GoogleA big thank you to the Palmer Snell team in Yeovil. I have just rented out my house for the first time and was nervous about the prospect but Jamie and Shabs were amazing throughout the whole process. Keeping me updated, finding tenants quickly and making the whole process smooth and seamless.
I would definitely recommend anyone looking to rent their house out to try Palmer Snell. Thanks for your help!PositiveResponsiveness, Quality, Professionalism, Value
Janet · 27 August 2021
Agent replied · 22 June 2023
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GooglePalmersnell Yeovil provided me with first class class support through my purchase experience.
As can be expected, there were a few ups and downs in the process, but my main point of contact Ellie, was always willing and able to guide me through. Many thanks to the team, and a special thank you to Ellie.
Phillip · 27 August 2023
Agent replied · 26 August 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt is not very often that praise is given (And I am usually a grumpy mare at the best of times)
However, a hugely deserved shout out to Jamie Grierson and his team at Palmer Snell, Yeovil and Taunton.
I had massive reservations about renting via an agent, having never done so before, however, they handled my million and one questions, and concerns with friendly professionalism.
Last week, my children and I finally moved into our new home, and we could not be happier (Although I am bored of boxes!!)
Thank you all!!!!
Claire · 23 June 2019
Agent replied · 22 June 2023
Thanks Claire for the wonderful 5* review! It's great to see that the Palmer Snell team once again provided a professional, knowledgeable and friendly service. Best of luck with settling into your new home and unpacking all them boxes! Many thanks, Lucy.
★★★★★ 5/5
GoogleMoving home is an ordeal but when it’s from London to Somerset after 20 years the whole process was made easier and stress free thanks to the efficient and professional staff at Palmer Snell in Yeovil but in particular Jazz. Jazz showed us around a lovely rental property in South Petherton and when it was love at first sight she went above and beyond to get it for us. A month in and we couldn’t be happier with our decision. We would highly recommend Palmer Snell especially Jazz to look after you and all your needs. Thank you for making our move to Somerset an enjoyable one.
Michelle · 23 June 2019
Agent replied · 22 June 2023
Thank you Michelle for your wonderful 5* review!
It is great to read that Jazz in particular made your first move in 20 years easier and stress free. I will make sure that Jazz and the Palmer Snell team in Yeovil are made aware of your review and I do hope your move to Somerset continues to be an enjoyable decision.
Warm regards, Scott
★★★★★ 5/5
GoogleI had a fantastic experience with Tony Lee. They were professional, friendly and extremely efficient throughout the entire process. I highly recommend Tony Lee to anyone looking for a reliable and friendly letting agent 😊 …
Chippy · 27 July 2024
Agent replied · 26 August 2024
Thank you for your thoughtful 5* review and recommendation Chippy! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMany thanks to Marco and Tony for all their help with our new home. Both went above and beyond and were responsive to any questions we had.
Ash · 6 December 2024
Agent replied · 27 December 2024
Thanks Ash for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey were very helpful and got my through the process of finding a living space within hours of viewing a property, Shabel Ahmed was the gent I had the pleasure of dealing with, he was helpful, punctual, very accommodating and he helped put me at ease finding my first place by myself, I can not be thankful for the brilliant service he provided
Nathan · 22 June 2022
Agent replied · 22 June 2023
Thank you for your wonderful 5* review of our local team. Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleGreat customer service! I would like to special thanks to Marco and Tony for all the help and support…All the staffs are very kind and helpful.
Vineetha · 3 November 2024
Agent replied · 10 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Vineetha! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had my rental property listed with Palmer Snell Yeovil for less than a week. They found me 4 tenants wanting to rent my property. Thanks to Rebecca, I now have a lovely young family, starting out in there first house together.
Good communication and professional service. Will definitely use again.
Keith · 8 June 2023
Agent replied · 22 June 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a landlord manage 2 properties for me. All have been successfully let & maintained by them for over a year now. I’ve experienced a real professional service where nothing is too much trouble to explain so that I have complete …
Jim · 14 November 2025
Agent replied · 14 April 2026
Thank you for your kind words! We are thrilled to hear that you have had a successful experience with our property management services. Our team, especially Jen Wheatley, is dedicated to providing top-notch customer support and ensuring … More
★★★★★ 5/5
GoogleIts was our first renting process in UK. Mr.Shabel Ahmed have given fantastic customer service throughout the process of viewing the rental flat and then going forward with taking on the flat.Shabel was friendly,reliable and always very quick to respond to all queries we have and made us the whole process go really smoothly. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Jommy · 27 August 2022
Agent replied · 22 June 2023
Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot thank Shabel and Jasmine from the Yeovil branch of Palmer Snell enough🌟🌟
Nothing was too much trouble from start to finish. Both extremely professional, patient and caring, during what has been a stressful time. Thank you Palmer Snell and I would like to nominate the Yeovil branch for a future Award. 👍PositiveResponsiveness, Quality, Professionalism, Value
Jane · 25 October 2022
Agent replied · 22 June 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from jenny and marco, was extremely helpful with everything starting with moving in dates and the rest sorting out everything etc, furthermore a massive highlight to Tony being the star of the show and super efficient in every aspect possible anything big or small it was sorted in the blink of an eye, would not fault this company in any way and would never proceed with any other 100/10
Corey · 27 November 2024
Agent replied · 27 December 2024
Many thanks for your marvellous 5* review Corey. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust sold my property in Ilchester through the Yeovil office. Immense thanks to Adrianna "Ada" Wojciechowska. She was fantastic. Great communications throughout the whole process and nothing was too much trouble! I needed help with a few things as I no longer live in the area and she went out of her way to make it happen!
Mick · 26 August 2022
Agent replied · 22 June 2023
Hi Mick, Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleAlethea Thomas in Yeovil was brilliant throughout my whole letting experience. I deal with agents every day in my role as a property officer for a recruitment agency. Ours are never straight forward as overseas tenants but Alethea made the whole process a pleasure would love to deal with them again.
Dawn · 24 March 2023
Agent replied · 22 June 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI cannot thank Tony enough for his patience and understanding during what was a difficult time personally .
He did the best he could with every question and query and was always polite, respectful and helpful.
Karl · 29 March 2024
Agent replied · 26 August 2024
Many thanks Karl Rackstraw for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GooglePalmersnell Yeovil provided me with first class class support through my purchase experience.
As can be expected, there were a few ups and downs in the process, but my main point of contact Ellie, was always willing and able to guide me through. Many thanks to the team, and a special thank you to Ellie.
Phillip · 25 October 2022
Agent replied · 22 June 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a great experience renting my flat with Tony, very knowledgeable and was always available to answer my many questions. Would highly recommend using Tony
Tomaž · 14 March 2026
Agent replied · 14 April 2026
Thank you for your kind words! It was a pleasure helping you with your flat rental. I am always here to assist and I am glad you had a great experience. Thank you for recommending me, it means a lot! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTony was very helpful and guided us through any help that we have needed. Even after we moved he has still been happy to answer any questions that we have had.
Hanna · 28 May 2024
Agent replied · 26 August 2024
Thank you Hanna Jenkins for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust had a viewing with Palmer snell. Alethea was very professional and very helpful getting me booked in to view the property and explaining the process of letting. Was lovely to have someone cheerful and very organized at such a busy time for lettings. Would recommend to anyone to use them. Very pleased with my experience.
Lizzie · 22 June 2022
Agent replied · 22 June 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI want to give a shout-out to Jennie Wheatley and Tony Lee, who have guided me through this arduous journey in finding a flat to rent with incredible patience, efficiency and professionalism. They have all the industry knowledge at their fingertips and are always readily available to respond to my queries and have offered help promptly throughout this process; their level of service is commendable and much appreciated. Highly recommend this Palmer Snell Yeovil team!
Portia · 27 July 2024
Agent replied · 26 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJamie Grievson has been very helpful in finding us tenants for our rental property in Yeovil since we decided to use Palmer Snell, Yeovil last year. He is responsive, proactive, professional and easy to converse with. I would definitely recommend him to any landlord and very happy with the service I have received so far. Many thanks Jamie!PositiveResponsiveness, Professionalism
Helen · 28 December 2021
Agent replied · 22 June 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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