Trusted Agent profile · Yeadon, West Yorkshire
★★★★★
174 reviews across 1 platform
45 High Street, Yeadon, West Yorkshire, LS19 7SP
Part of Hunters, see every office.
Hunters's office in Yeadon, West Yorkshire, at 45 High Street, is rated 4.7 out of 5 across 174 reviews on 1 platform, including 174 Google reviews rated 4.7.
Every review we hold for the Yeadon office, from every platform, shown as written. First names only.
5/5
GoogleDave and team were brilliant at Hunters, they had buyers lined up before we even started marketing. We sold very quickly and Dave helped us get the best price. During the moving process Kim’s expertise got us over the line with the solicitors and she managed to get us the completion date we wanted. After sales service has been great too, nothing has been too much trouble and I would like to thank everyone at Hunters for making the experience stress free.
5/5
GoogleWe were selling our home and that of my In Laws. After getting the usual three valuations we plumped for Hunters, asking them to sell both houses mainly because of their business model. As a franchise their Franchisee has a vested interest in negotiating a successful sale, not least because its his/her business and living. David Metcalfe was very positive that he could sell both properties without delay. That he did, selling our house within two days and my In Laws within a week. Both sales were to prove protracted and difficult for various reasons but David and his team were pro-active in their negotiations with others in the two chains, ensuring we were kept informed and acting in liaison with our solicitor to ensure exchange and completion. They are a breath of fresh air in a business which at times does not enjoy a good press. I am happy to recommend them.
5/5
GoogleWe spoke to a number of agents before choosing Hunters, and we are delighted we made the right choice. They promised to get quality buyers through the door, and they kept that promise. They kept us informed at all stages of the process and we genuinely felt that they were on our side. Special thanks to Danny, who worked tirelessly on our behalf. I would recommend Hunters Yeadon to anyone who is looking for a professional and trustworthy property agent.
5/5
GoogleI was blown away with the level of service I received from Hunters. Been a first time buyer we had no idea what we was doing or the terminology that goes with it, Hunters where very easy to talk to and I never felt like I was bothering them by calling them to ask silly questions, they always answered my calls/ emails in a speedy manor which really gave me confidence. We spoke to Kim and booked a viewing for when it suited us, and she was very polite and professional when showing us round the property and you could really tell the level of enthusiasm and care. Even before viewing the property we knew we wanted to put a offer in due to how good the advert was, so many pictures and plenty of information, we rang back the next day and put our offer in, unfortunately the first offer wasn't excepted but we got a call back within minutes and wasn't left waiting around, luckily our 2nd offer was accepted and this is when Kim and the team surprised us the most with the communication about moving dates etc. We never felt like we had to chase anything up, they was always on the money. I cannot honestly not praise the Yeadon team enough, after dealing with other estate agents who really didn't seem to care, it was a pleasure to deal with them. Well done guys
5/5
GoogleDavid and the team were great. From the initial valuation through to sale, the service has been tip top. We would highly recommend Hunters if you are wanting a 5 star service and that personal touch to go with. Thanks again guys.
5/5
GoogleI would highly recommend Hunters in Yeadon. They are like no other estate agent I have used before. They are honest from the start, reliable and very professional. They sold my property within less than a week, and have made the whole buying and selling process a lot less stressful that it usually is. David and his team are incredibly hard working, you won’t find another estate agents like them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleIf you're looking to buy or sell in this area, I'd highly recommend Hunters in Yeadon. They handled everything for us for both our sale and purchase, they were quick to respond with any issues or queries, and they were generally very helpful throughout the whole process. Thanks to David, Kim, Tom and the rest of the team. Hopefully won't be doing this again anytime soon, but if we do we'll be back.
5/5
GoogleDavid and his team were great and kept us updated and moving through the whole process from day one!!
5/5
GoogleNavigating the complex process of selling your property and subsequently buying another was made so much easier with David and his entire team. Always on hand for every question large or small, we sold our property and …
5/5
GooglePurchase with Hunters, specifically Emma Turnbull was excellent from start to finish. Very accommodating with viewings and friendly to deal with on the phone and emails. Would highly recommend and have no hesitation in using Hunters Yeadon again. Thanks everyone!
5/5
GoogleDavid and the team were great. House sales don't always go without issues. When things get a little difficult with our sale he advised fully. He was available to answer any questions. We got great buyers and we moved on. Thanks for all the team. Put your house with Hunters Yeadon, you'll get a great service.
5/5
GoogleTricky sale due to separation, but David and the team at hunters have gone above and beyond to help with the sale of my house. Great communication. Would recommend.
5/5
GoogleExcellent, professional and effective service
Thank you very much Richard for your 5 star review.
5/5
GoogleIt was a long and frustrating sale but we got there in the end. Thanks David and staff at Hunters Yeadon for persevering.
5/5
GoogleHad a great experience with Hunters in Yeadon, I dealt with Ben who was very helpful throughout the whole process, highly recommended
5/5
GoogleA friendly and efficient team. Sally and Kim were great at keeping my sale on track and kept in regular contact with all parties. There were several challenges along the way, but their commitment to keeping everyone informed and following up outstanding matters promptly meant that I retained my buyer throughout the process. Thanks again for helping to get the sale of my property over the line.
5/5
GoogleI was really impressed with David’s proactive and diligent preparation to all property meetings providing detailed insight to support with decision making.
5/5
GoogleWe are really delighted with the professional service we have received from Hunters. We had listed our house with WH Brown but having spent almost 8 months on the market it didn’t sell. We had given up on the idea of selling but after one call with David from Hunters, him and his team booked one viewing and it sold within a week. We have been very impressed with their expert knowledge, their support, guidance and also care they have taken to help sell our house but support us in purchasing our new home. We would highly recommend anyone wanting to buy or sell their home to go with Hunters.
5/5
GoogleI have been using Hunters of Yeadon for the last 9+ years to manage my little Victorian rental property in the area. I have been consistently pleased with their service. What stood out from the start with me (when choosing an agent) was the letting division at Hunters were way ahead of other agencies in terms of health and safety for the tenant. Having been trained in H&S myself, it resonated. Their standards were (and are) high and that's what I wanted and (of course) continue to want now. As an absent landlord, I feel reassured that my best interests and those of my tenant/s are always being met. Nothing is too much bother for them and I must give a personal commendation to Rebecca Lilley, who has looked after me and my property for years and I trust her totally. She offers the right level of professionalism, coupled with the warmth of someone who cares about her clients, which for me, is the perfect combination. No matter when I ring or email, Rebecca always responds quickly and if she's not there, one of the lovely office folk, will try to help. As an added bonus, Hunters have a central client portal that allows a landlord to upload important documents and access them, whenever required. Plus, they offer an insurance to cover rental income, should it be compromised. It gives peace of mind. All in all, a great service.
1/5
GoogleI had the worst service with Hunters. They didn't seem to verify buyers, which meant two sales fell through and I had very few viewings. I switched to another estate agent and I had sold and completed on my property within 12 weeks.
Hi Fiona When we receive an offer on any property we fully qualify a buyers affordability and check their ability to proceed before we remove that property from the market. This involves checking the chain, seeing proof of deposit, evidence of wage slips to do affordability checks and even when necessary a credit score. The first buyer didn’t send the information that we required, and it is owing to this process that your property was not removed from the market. For the second buyer, the offer was fully qualified, and the property was removed from the market as we had everything that we needed. He then changed his mind on buying your apartment which while frustrating for us both, is completely out of our control. As a branch, our fall through rate is extremely low. I know we had our challenges trying to sell your property but this was at a time when the market was extremely volatile. With interest rates going up every month buyer activity, particularly for apartments (as buyers have to factor in management charges on top of higher rates), was very low. Despite this we were able to arrange 13 viewings on your property but unfortunately, we weren’t able to get this one over the line for you. As a no sale no fee agent though you haven’t paid us a penny for the work we had done (which is absolutely how it should be!). I am very sorry that you feel our service warrants a one star review but I hope you can now see that the offers were qualified and that as your agent we followed the correct procedure to protect you. I am genuinely pleased that this is now done and dusted for you and that you can move on with your life. If you wish to discuss this with me further, please don’t hesitate to call me or email david.metcalfe@hunters.com.
1/5
GooglePhoned on Monday to see if a landlord would accept me and my family as tenants. Was told maybe and that I'll get a call back in a few moments after they've rung the landlord, no phone call then I rang back on Tuesday morning to chase up and the lady said its Ross I spoke to but he's out at the moment she'll get him to ring back once he's back in the office. Guess what it's Wednesday afternoon and I'm still waiting, I guess they couldn't get hold of the landlord or the landlord wouldn't accept us. Either way a polite call like I was told would be of great appreciation. Manners costs nothing at all.
Hi, thank you for your feedback and I'm really sorry you feel this way. When you spoke to Ross on the Monday he left a message for our Landlord to ask. He didn't come back to us and regrettably (for the first time in 6 years!) Ross was sick the next day. When you called on Tuesday and spoke to Rebecca asking for Ross she explained he wasn't in and that she would get him to call you when he was back. You then went on to explain to Rebecca your query and she told you that they wouldn't accept someone in your position and the query was closed off. I'm sorry if you felt Ross should have still called you but the query had been resolved. I also very much regret that you have felt the need to publicly voice your opinion without coming to me first. Good luck in your search for a property. Kind Regards, David - Branch Owner
1/5
GoogleI recently bought a house through this agency and it was one of the most painful experiences of my life. Admittedly not all of this was due to Hunters, but there was a litany of poor communication that made it even harder - phone calls I couldn't answer while in meetings, and when I phoned back 15 minutes later no one could tell me why they had phoned, failure to phone me back and answer queries that I had been promised answers to, and about 4 weeks when the whole process stalled, there was no communication at all, and every time I phoned up to chase up the lack of progress I got the same stock 'we're just waiting for some queries' with no acknowledgement of concerns previously raised. Now that I have moved in and discovered the plumbing problems (on day 3), I really wish I had pulled out when I threatened to.
Hi Amy, I have contacted you directly with evidence that the delays in your purchase were not the fault of my office and that we made every attempt to get the sale through. I would really appreciate it if you would reconsider this review as it doesn't give a fair reflection of what happened. Thank you very much.
5/5
GoogleDavid and his team helped me sell my house in just over three months finding me the right buyer in the first week and keeping me updated throughout. The virtual tour really made a difference and is to a very high standard so I would recommend this part of the service also.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe let out multiple properties with them and haven’t had any issues, always prompt on saving anything that comes up. Also we have bought a fair few with them to and they always are there each and every step of the way to complete
Thank your for the 5 star review Adam. We hope to work together for many years to come.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Yeadon office has 174 reviews across 1 platform: 174 on Google.
Hunters Yeadon is rated 4.7 out of 5 across all 174 reviews, and 4.7 out of 5 on Google from 174 reviews.
Hunters Yeadon, 45 High Street, Yeadon, West Yorkshire, LS19 7SP.
