Every review we hold for the Yarm office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleThe Yarm team at Roseberry Newhouse have been really supportive helping me in selling and buying.
The perfect property came on to the market and they helped me secure the purchase and then very quickly put my property on the market too, selling in a matter of days. The marketing photos and description made my property for sale very appealing.
Communication has been good, not only are the team a pleasure to deal with but have been great advisors during the selling process and also using their experience to suggest renovation ideas for my new property.
Alex Β· 1 January 2023
β
β
β
β
β
5/5
GoogleAnother great experience with Roseberry Newhouse, very responsive on any issues that need resolving, and the recent inspection by Emily was another courteous, professional and excellent service, fab all round
Paul Β· 2 March 2023
β
β
β
β
β
5/5
GoogleAfter a bad experience with another agency, we needed an estate agents that would provide us with reliability, sound communication and the appropriate level of advertisement. Roseberry Newhouse produced in all of these areas to the highest standard. Rory and Kaitlyn, who most of our dealings have been with, were total professionals throughout, orchestrating numerous suitable tenants with our property rented within 1 week after being placed on the market. We couldnβt rate them highly enough!
Rachel Β· 1 May 2023
β
β
β
β
β
5/5
TrustpilotI am a long standing resident of
I am a long standing resident of a rental property contracted through the Stokesley branch of Roseberry Newhouse.Their support and help has always been very much appreciated,and especially recently when improvements needed to be made after a number of years of happy residency.All staff are efficient and friendly,and Kaitlyn in particular has promptly activated arrangements successfully.I am over the moon with the results,it means everything to be in safe hands-thankyou!
Sue Β· 25 September 2023
β
β
β
β
β
5/5
GoogleRoseberry Newhouse Yarm is such a lovely team. Theyβre professional, friendly, and welcoming. Will definitely come back to them for any real estate needs. Zoe in particular is fantastic!
Alina Β· 2 March 2023
β
β
β
β
β
5/5
GoogleKaitlyn and the full Yarm RN team were fantastic to deal with to rent out my property.
Easy to understand guidance was given on what I needed to do and then the team took over. Possible tenants were found, one was selected, the tenancy agreement was signed and the tenant moved in.....as effortlessly as that.
Communication was great and the whole process was smooth so I can therefore fully recommend Roseberry-Newhouse letting.
Richard Β· 22 July 2023
β
β
β
β
β
5/5
GoogleFrom start to finish the service was excellent. A professional and friendly βpitchβ helped us choose them over a competitor. The speedy and detailed arrangements to photograph and video the property meant that it was soon marketed and started attracting interest.
We were kept up to date with the viewing appointments and before long we had a buyer.
In the last week or so before completion the communications and care shown (toward both buyers and sellers) was above and beyond.
Thoroughly recommended!!
David Β· 2 November 2022
β
β
β
β
β
5/5
GoogleKaitlyn has been great throughout the whole process, email responses were really quick, we can't wait to move into our new home π β¦
Tony Β· 15 June 2023
β
β
β
β
β
5/5
GoogleWe recently secured our rental property with Roseberry Newhouse and couldnβt recommend enough. From Rory who showed us round the property- answering all our questions, to Amy who arranged all paperwork, small repairs and and kept us updated with regular emails when we unfortunately had leak in the property the day before we were due to move in! She handled all of the repair work and made it a lot less stressful for us during an already hectic time! Many thanks to all!
Lisa Β· 3 September 2022
β
β
β
β
β
5/5
GoogleMy experience with RN was trouble free and so much of a relief to be going through a very long divorce and relocating from friends
It is perfect for people with lots of things to clear up and I didn't have to contact them once
The welcome gift box was appreciated and made me feel so welcome, nobody ever has done that before it was immotional
So I would recommend RN and if you need info on how to work a cooker being a divorced single man at a time of pizza π crisis they were there for me
Thanks again RN
Davide Β· 10 August 2022
β
β
β
β
β
5/5
GoogleGreat Service from Kaitlyn and the team, all queries answered promptly and the process was very smooth without any issues at all. Highly recommend.
Jennifer Β· 10 May 2023
β
β
β
β
β
5/5
GoogleWe used Zoe Hennah @ Roseberry Newhouse for our house sale, very professional service she catered to our needs in a very helpful and professional manner i would defiantly recommend using Zoe and Roseberry Newhouse to anyone thinking of moving.
Ben Β· 10 May 2023
Agent replied Β· 31 May 2023
Ben
Many thanks for your kind review.
I will pass your comments on to Zoe.
Wishing you all the best
John Newhouse
β
β
β
β
β
5/5
GoogleI have been using Rory and the team for years now and they are always very helpful and professional. Strongly recommend using these guys!
Chris Β· 1 April 2023
β
β
β
β
β
5/5
GoogleKaitlyn has been very professional and courteous in my dealings with her in letting my property. Everything has been done efficiently and promptly.
Simon Β· 1 May 2023
β
β
β
β
β
5/5
GoogleI cannot recommend Roseberry Newhouse highly enough. An absolutely superb team of professionals who guided and assisted us through all aspects of our move. Special thanks to Zoe, Phil and Flynn for their support at every turn.
A Β· 6 June 2021
β
β
β
β
β
5/5
GoogleSold 2 houses within 3 weeks of going on market. Had lots of views Pippa and Zoe were excellent would recommend
Katrina Β· 17 May 2023
β
β
β
β
β
5/5
GoogleRoseberry Newhouse were brilliant with my move, kept me up to date on everything I needed to be aware of and were always quick with responses in regards to any queries I had or progression about the move. Very professional and friendly environment. Each step of the process was explained very clearly. I thoroughly recommend going with Roseberry Newhouse for your move, great service all round.
Melanie Β· 28 July 2023
β
β
β
β
β
5/5
GoogleGreat service as always from the team, special thanks to Kaitlyn for the help provided in letting our property again
Scott Β· 7 May 2023
β
β
β
β
β
5/5
GoogleHad great service from Kaitlyn looking for a tenant for Kellyβs Cottage
Everything went smoothly
Would definitely use you again
Geoff
Geoff Β· 7 April 2023
β
β
β
β
β
2/5
GoogleDisappointing did not give correct information on our purchase of a property they had for sale. Caused my wife and I distress and extra money. In addition to this I feel it was the vendor and the agent combined. Also this was the Yarm branch.
John Β· 6 June 2022
Agent replied Β· 6 June 2023
Mr Allen
Unfortunately the seller was not able to complete in the timescale requested due to not been able to secure a rental and therefore not able to complete before stamp duty deadlines.
As you may be aware she has since removed the property from the market due to the stress.
I am sorry that the outcome was not successful.
Regards
β
β
β
β
β
5/5
GoogleWe rented a house in Norton through Roseberry Newhouse and couldnβt have been happier with the service provided. The place was immaculate when we moved in and all our requests were dealt with quickly and efficiently. The team were always on hand should we have any questions or issues. Really great service... thanks so much.
Charlotte Β· 6 June 2020
Agent replied Β· 6 June 2023
Thank you for your kind comments.
Wishing you all the best in your new home.
John
β
β
β
β
β
5/5
GoogleKaitlyn and the team are friendly, professional and get the job done. They made the rental process very easy
Matt Β· 7 May 2023
β
β
β
β
β
5/5
GoogleFriendly and easy to contact staff who helped us through the process of a difficult process. We are in our lovely new home, thank you to everyone who we have spoken too at Roseberry Newhouse Norton.
Hannah Β· 1 April 2023
Agent replied Β· 31 May 2023
Hannah
Many thanks for your review. We wish you every happiness in your new home.
John
β
β
β
β
β
5/5
GoogleWorked with them for 4 years renting my property. Professional and honest throughout. Able to use my own tradesman with no issue and their in house tradesmen when necessary. Always ran smoothly, quick to respond and if I am working far away again I will use them once more.
Daniel Β· 6 June 2021
Agent replied Β· 6 June 2023
Daniel. Many thanks for your 5 star review on our Lettings team. I will pass on your comments to Rory and the team. All the best. John
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.