Entwistle Green Thornton-Cleveleys Sales reviews in Wyre

★★★★★ 1/5

Google

Wow we were obviously very unlucky with the service we got. Wrong price put on, no sign put up as requested, photos were not good and if they had been sent to us for approval, they would not have been approved. Photographer quite rude. No communication in first 4 weeks, apparently they had called on a Mobile number (which I don't answer) and didn't call back because they only call every 2 weeks. Emailed on 15th April to take it off the market and weeks later it's still on right move, apparently nothing to worry about it because they are a big company and it's not done in branch. Then get a email today to say it's off but if we sell in the next 2 weeks with someone else we will use them commission. I Called the branch and the response again was don't worry about that it's because we are a big company.

Karen · 26 June 2024

★★★★★ 5/5

Trustpilot

Abby was brilliant

Abby was extremely helpful in the process of me trying to rent a house. She was very good at keeping up with communication and went above and beyond to make sure that I understood everything, and that everything was in order for the day of move. She is very kind and a very professional person and I would highly recommend anyone to go with her from entwhistle green.

Sam · 4 April 2024

★★★★★ 5/5

Google

Couldn’t recommend Entwistle green Cleveleys enough ! Especially Natalie who went above and beyond to help me purchase my first property. They are so professional yet personal and really do guide you through every step of the way. If you are looking to buy or sell you need to go to this branch, I couldn’t have asked for a better service.PositiveResponsiveness, Professionalism

Georgia · 25 October 2021

★★★★★ 1/5

Trustpilot

Scam avoid at all costs

Entwistle Green Crosby is the worst company I have ever had the displeasure of dealing with. The initial inventory was filled with outright lies and took a very long time to rectify, during our rental the problems we reported for maintenance took very long times to be fixed. The exit inventory check was booked for over a month, we both took time off work to attend it because they can not be trusted, only after we had arrived at the property and waited, past the time that they were supposed to arrive did we get a phone call saying that they were not coming. Again we can not trust them to do the inventory without us present to ensure it is done correctly. So we will loose more work to attend if it is rearranged.Disgusting behaviour and a shameful display of customer service.

SLJ · 9 March 2023

★★★★★ 1/5

Trustpilot

Bidding wars

After putting asking price in on quite a few properties this estate agents are not happy to accept. Entwistle green thrive on bidding wars. Won’t be looking at any more properties related to this company. Bad business

Debbie · 16 July 2026

★★★★★ 5/5

Trustpilot

Absolutely amising shenon yesterday we…

Absolutely amising shenon yesterday we veuing with her 3 property she's very helpful and shes great very professional the wey presented the houses and telling us about the areas

Nejib · 6 September 2026

★★★★★ 1/5

Trustpilot

USELESS - buyers/sellers/renters AVOID

We were in the process of looking at buying at house at the start of this year. We found a house listed with this sorry excuse of an estate agent, and they booked us in for a viewing at 12.15pm. We got to the viewing and within 5 minutes there were at least 50 other people waiting outside to view this house. Everyone that had booked a viewing had obviously brought one of two people with them (a lot of first time buyer couples and their parent/s) so it was absolutely heaving.

J · 26 June 2025

★★★★★ 1/5

Trustpilot

Highly do not recommend

I highly do not recommend using Entwistle Green. I dealt with Julie Winkler at the Bury branch. Extremely unhelpful and rude. She made it impossible to book a viewing for a house I was interested in buying. I since contacted the seller directly, to be told that the seller had been lied to on numerous ocassions and Julie was pushing for an inside job to sell the property to a property developer. Very unprofessional.

Kate · 5 July 2023

★★★★★ 5/5

Google

Entwistle Green in Cleveleys have been great, Liam Simms was my contact and I can recommend him 100%, I got messed around for 4 months by a pair of idiots then they pulled out a week before we completed, Liam sold the house again the day after, brilliant service and couldn’t ask for anymore as I’m not the easiest person to deal with either!

Copenandy · 26 October 2019

★★★★★ 1/5

Trustpilot

Rat infestation but they don’t think…

Rat infestation but they don’t think that’s urgent enough to ring landlady. The lady dealing with it isn’t in work but somehow they can’t tell me anything because she’s not in! What sort of a process is that when colleagues can’t check on what’s happening with maintenance issues. When I asked why they can’t ring rather than email landlady they hung up on me hope they don’t chew through electrics as if I was paying for property management for my home I wouldn’t be very happy.

Rachel · 10 June 2025

★★★★★ 5/5

Google

Entwistlegreen arranged more viewings in the first 2 weeks than my previous agent managed in 4 months. Most importantly EG kept me fully updated at every step throughout the entire process. The service was excellent and I would not consider using anyone else again. The manager was brilliant and she deserves a special thank you for her efforts and her team's success. Thanks Natalie, you're a star!

Alan · 26 October 2017

★★★★★ 5/5

Google

My husband and I recently sold our house with Entwistle Green Cleveleys branch and Natalie was outstanding from start to finish. The last few weeks were horrendous due to problems with a solicitor at the bottom of the chain and Natalie went the extra mile ensuring she did all she could for the sale to complete. We would certainly recommend Entwistle Green to friends and family.

Joanna · 26 October 2017

★★★★★ 1/5

Trustpilot

Went to view a property and spoke to…

Went to view a property and spoke to the landlord of the house and Joe from Entwistle I advised the landlord I didn’t have the best credit and he advised me that shouldn’t be a problem Joe was very insistent that I pay the £161 fee for the search he was trying to get me to do it while I was looking at the house (very pressurising) he also rang the office (he must have a different number to most people as the girl picked up straight away) and the girl said well done (sounds commission based to me to get people to pay and they honestly have no intention of giving you the property ) I have since been trying to get the maghul office and no one picks up to discuss why no one had let me know the outcome I had to get through to them via zoopla and the poor guy had to advise me I have also asked for a follow up phone call but I’m still waiting **** very poor service ***** Be aware they take your money and normally have someone in mind for property or it’s already gone and yet they will still charge you ***** I wouldn’t normally write a review but I feel people need to be aware

Julie · 2 October 2022

★★★★★ 5/5

Google

Since putting our property on the market to the completion date was to say it was challenging, but with the help and support from Natalie Lawenson made matters a lot easier. Thank You ..

Colin · 25 October 2023

★★★★★ 5/5

Trustpilot

Entwistle Green [Blackpool] - Excellent!!!

I'd like to leave this review to assist other's in their choice of Estate Agent when selling a property.Entwistle Green [Blackpool Branch] are a professional company I would recommend to family and friends.They marketed my property and within a week I had an offer, which I accepted. The staff are approachable, friendly and willing to assist with queries regarding the selling process. Nothing is too much trouble.Unfortunately I experienced solicitor problems which became quite serious. I was stressed, worried and at the end of my tether.Darren Sellwood at the Blackpool branch of Entwistle Green was an absolute life saver. I cannot praise Darren enough....he stepped in and assisted me with the solicitor issues. He went above and beyond to help me and kept me from losing my sanity. At the end of the day, an estate agent's role is to sell your home, not constantly chase solicitors. But Darren took everything in his stride and did just that. Without his help, I'm certain my buyer would have 'cut his losses', withdrawn his offer and moved onto a different property.Yesterday contracts were exchanged to complete on the 19th August!!Darren is approachable, friendly, good-humoured and always willing to help. His customer service is exceptional! He guided me through the selling process and gave sound, sensible advice.I can't thank him enough....he is 'My Hero'I would recommend the Blackpool Branch of Entwistle Green to family and friends with no hesitation whatsoever. Thank-you!!!!!!!

Sharon · 5 August 2022

★★★★★ 5/5

Trustpilot

Great Customer Service

After some mix ups with the referencing Claire Phelps the Branch Manager at Entwistle Green personally contacted me to assist with a resolution. She kept in contact with me for 2 days ensuring me that she was working on fixing the mistakes that had been made that were not even her fault. We came to a solution today and I cannot thank her enough for helping us through this stressful time, I would highly recommend Entwistle Green purely because of Claire. Also a special mention to Mandy who has been our point of contact throughout our tenancy and has always been prompt and helpful with any issues we have had.Thanks again to Claire and Mandy!

Sophie · 27 May 2022

★★★★★ 5/5

Google

Cannot thank the team enough from the Thornton branch of Entwistle Green. After having a bad experience with another local agent the team really supported us through our sale. The saying is true you pay for what you get so keep that in mind. Entwistle green had fantastic communication and engagement throughout. Always doing the best for the seller and buyer. If you are wanting a trustworthy estate agents go with Entwistle.

Chelsey · 28 March 2024

★★★★★ 5/5

Google

Superb. Visited the house on Tuesday, started moving in on Friday. Jack was right; they really don't mess around!

James · 26 June 2024

★★★★★ 1/5

Trustpilot

I had a very bad experience

I had a very bad experience. I paid the letting agent a lot of money. They usually not answer my phone or just cut off.

Keaiwen · 7 August 2026

★★★★★ 5/5

Google

We have just sold my Mum's house in Cleveleys with the help of Entwistles. There was constant communication right from the beginning and the transaction was made so easy for us. I would like to thank Natalie in particular for her support and help in leading us through this.PositiveResponsiveness, Professionalism

Carole · 25 October 2021

★★★★★ 1/5

Trustpilot

Honest opinion

I rarely leave negative reviews, but I felt compelled to share my experience. This estate agent was unprofessional and unresponsive throughout the entire process. Communication was slow (if it happened at all), and I constantly had to chase for updates. I felt completely in the dark, and it seemed like they had no real interest in helping or providing a decent level of service.

Kate · 19 September 2025

★★★★★ 5/5

Google

Cannot praise this estate agent enough, they have been great, very efficient easy to talk to, all questions answered great communication would highly recommend them. A very special thanks to Natalie and Linda who have been excellent throughout the whole process

Zelda · 25 October 2022

★★★★★ 1/5

Trustpilot

Stay well away! They will Gazump You

Only gave one star because I couldn’t write a review with zero! These people are liars who are just trying to get as much out of you as they can. Two and a half weeks ago I viewed a house to be told the lady was wanting a quick sale. And to make a offer and the next day final offers would be took to be fair and not mess anyone around! I made a offer. The next day I was asked for my highest and final offer and told no more offers would go forward from here. A few hours later I was told my offer was accepted. I then got this in writing two days later and was told the house was taken off the market and no viewings would take place now I had my offer accepted. I have paid solicitor fees to get searches done, I have paid the Morgage advisor because he has sent off for our Morgage. Our help to buy isas have been closed and sent for. Today I have a call to say someone else has put a higher offer in and I’ve lost the house. Gazumped! Entwistle green are unprofessional and lie stay well away ! The house is still on Zoopla and right move it has not been taken down! Now I have no house and hundreds of pound out of pocket for fees one paid for trying to do everything right for the sale! How is this fair !

Stacey · 26 November 2021

★★★★★ 5/5

Google

Just sold my house on 20/07/18, Liam at Entwistles its fair to say went the extra mile in negotiating with the buyer over some unexpected structural and and legal problems with my property which could have prevented the sale. Many thanks Liam and all your team, I can now get on with my life. Kind Regards Tony Muir

Tony · 26 October 2018