Trusted Agent profile · Blackpool

Entwistle Green Thornton-Cleveleys Sales reviews in Blackpool

2.9

★★★★★

341 reviews across 2 platforms

140 Victoria Road West, Cleveleys, FY5 3LG, Blackpool, FY5 3LG

Entwistle Green's office in Blackpool, at 140 Victoria Road West, is rated 2.9 out of 5 across 341 reviews on two platforms, including 72 Google reviews rated 4.5.

Google logo

4.5 / 5

72

Reviews on Google

This office

Trustpilot logo

269

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Blackpool office, from every platform, shown as written. First names only.

5/5

Google

For anyone selling a house, I highly recommend Entwistle Green. We were buyers, but the help, support, and advice we received from Scarlett, Beth, and the rest of the team at the Cleveleys branch was unbelievable. The advice they gave us helped speed up the sale, and they also chased the seller for the numerous questions we had regarding the property. The level of urgency and confidence they exuded in their service levels cemented our decision to buy the property. Thank you!

Damien · 7 May 2025

Agent replied · 8 June 2025

Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

I can't thank the Maghull Office in Merseyside enough

I can't thank the Maghull Office in Merseyside enough for the help support and commitment the team provided throughout the purchase of my home. The knowledge, skills and abikity the team have is amazing, and although they are very busy, they always had time to help and assist. Communication was excellent throughout my purchase, to include excellent interpersonal skills that always made me feel reassured. The branch Manager Sarah and Georgia were totally amazing at their job and really lovely people. Sam, who was my financial advisor was truly both a lovely person and excellent at his job. Moving home is a stressful time, however. The team at Maghull helped me from start to end. I would highly recommend the team at Maghull to help with house sale,purchase or mortgages. Thank you so much Lynn Handley 😘

M · 21 September 2024

1/5

Trustpilot

Cancelled Appointment Last Minute

Had an appointment booked for 11:30 Friday as were looking to sell & we were looking to get the property valued, received a call 10:30 the day of the booking with some excuse about another Entwistle Green office boking the appointment wrong, after checking the reviews on Trustpilot I feel like I've had a lucky escape

Dean · 21 August 2026

5/5

Google

I am writing this review as a buyer of a property through Entwistle Green. Although they were not acting for me as an agent, I was impressed by the Manageress who met me at a property I was interested in. My wife and I were shown around the property, following which we submitted an offer. Our first offer was declined but the second offer was accepted. Following the offer I had numerous questions about the property and its value, which the Manageress was able to answer and provide appropriate material to back up her responses. The surveyor used found the offer price a little over his estimation which resulted in the Manageress helping the seller and myself agree on a slightly lower offer. Despite being a long and slightly stressful process, I would like to extend my thanks to the Manageress of Entwistle Green for continually keeping me informed and ensuring a smooth process from start to completion.PositiveProfessionalism

Joseph · 25 October 2021

Agent replied · 24 October 2024

Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Having met a few local estate agents to discuss selling our house we settled in Entwistle Green as from the outset they offered the most professional package, from valuation meeting to brochure production and the whole signing up process was very smooth and very professional. If I’m being honest which I have to be when giving a 5 star review I wouldn’t use the home video service again as I didn’t like the finished product as it concentrated on the area more than the house but that’s down to the production company more than the agent. The office manager Natalie and her team were in constant contact regarding viewings and ensured potential purchasers were in a position to complete. Feedback was always provided and Natalie made you believe you were the most important piece of the chain. I was so impressed with how they handled our sale We have instructed them on other properties already. I would highly recommend this branch the only thing to avoid is using countrywide conveyancing which is a totally different experience (google them on trust pilot) My experience of Entwistle Green Cleveleys and the whole team regarding selling our Hausa has been absolutely 5* and they are well worth the fee because you only get what you pay for especially when selling a home! Leave it to the experts.

Michael · 25 October 2021

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

5* Service and Support

I’ve had my property let through the Lettings Team at Entwistle Green in Blackburn for almost 5 years. Sherry, Tracy & Donna have been brilliant - they answer calls and emails promptly and they have always given honest feedback on my property and any updates required. Any issues have been quickly addressed and resolved - and what is an added bonus is they’re really a great team to deal with.

Thomas · 9 April 2026

5/5

Google

Highly recommend. From my first initial call to enquire about the property to completion and moving in, Natalie has been nothing but helpful, professional, thorough and proactive ensuring everything was done as quickly as physically possible so we could get moved in to our first home without hassle. She went above and beyond for us every step of the way and we cannot thank her enough for all she did. It most definitely did not go unnoticed!

Alicia · 25 October 2021

Agent replied · 24 October 2024

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Trustpilot

So refreshing to deal with enthusiastic…

So refreshing to deal with enthusiastic knowledgeable staff. Rachael was fantastic on the phone and left a great first impression. Poppy came to do the valuation and was really took time to discuss everything and again had the knowledge and was prepared fully. They put themselves out for viewings etc where others estate agents make little effort to accommodate a date a time you need. I will 100% be using these girls. Brilliant 👏

Brian · 9 August 2024

5/5

Trustpilot

Highly recommend Entwistle Green

I was really impressed with the service and help I received from Entwistle Green Lettings. I was struggling to find a house and Emma Dyson was so helpful and friendly.She made the process so much easier and was always by the phone and returned my calls the same day, I was kept updated with information and felt like she would help as much as she could. I had not received the time and help with any other agent like I did with Entwistle Green. I would highly recommend 👌

Elliemae · 16 February 2024

5/5

Trustpilot

Me and my partner needed a quick turn…

Me and my partner needed a quick turn round for moving out, and that’s exactly what entwistle provided ! Our Lettings Negotiator, Owen, was so helpful and supportive throughout the process, answering even the smaller questions. We much appreciate the smooth transition and are excited to settle in !! :)

Lex · 14 July 2026

5/5

Google

We recently asked Liam if we could view a property in Cleveleys and after apologising to say the property had been temporarily removed from the market he suggested we view another in a similar category. He suggested a convenient time and he duly met us at the property on the same day and showed us around. As soon as my wife and I entered the house we new it was the one for us and duly made an offer that was accepted. We had seen the house on line and for some unknown reason we dismissed it. Had it not been for Liam suggesting and going out of his way to make the viewing possible we might still be looking. Liam is as far as we are concerned a very professional young man who after negotiating the sale has kept us informed regarding ongoing events and is a credit to the company.

Dennis · 26 October 2018

Agent replied · 24 October 2024

Hi Dennis, Thank you for taking the time to leave this wonderful review for Liam at the Entwistle Green in Thornton-Cleveleys branch. I am so pleased to hear that he went above and beyond for you and your wife, showing you a property that met your requirements and you ultimately you have gone on to purchase this property, even with it not being the one you called about in the first instance. Thank you for your kind words, be assured I will pass on your praise for Liam. Best wishes, Maryjane.

1/5

Trustpilot

I previously left a good review for…

I previously left a good review for Entwistle Green because we were so happy with how quick and smooth the process initially seemed, but it has since turned into a complete disaster. We paid both the holding deposit and tenancy deposit for a property after being told everything had gone through, that the landlord had agreed, and that we were due to collect the keys on the 29th. They reassured us multiple times that there were no issues, even sending us information to set up our utility accounts. Based on this, we spent hundreds of pounds on furniture, Wi-Fi installation, and other essentials ready for move-in day. Then, the day before we were due to move in, we received a call saying the landlord had not signed the tenancy agreement and had pulled out, meaning the tenancy was never confirmed. This was completely shocking, especially as Entwistle Green had told us everything was approved. To make matters worse, we’ve since discovered that the same property is now listed again with another agent (Adore Property) at the same rental price, which makes us question whether the landlord truly pulled out or whether this was mishandled by Entwistle Green. Although they’ve agreed to refund our money, we have to wait nearly two weeks to get it back, leaving us unable to secure another property and out of pocket for cancellation fees. The entire experience has been incredibly stressful, inconvenient, and disappointing. Would not recommend using Entwistle Green, their lack of communication, internal errors, and failure to handle things professionally have caused us a huge amount of unnecessary hardship.

Liam · 6 November 2025

5/5

Trustpilot

5 stars for the agency and Mrs Dora Seimeni in Warrington's Entwistle Green

I arrived in Warrington in January knowing nobody in the city. Searching a flat online did not help a lot. Walking by entwistle green i decided to enter and ask for more info! Luckily Mrs Dora Seimeni was there who was more than helpful. After she showed me some flats in the city, indecided to review one. Dora could not be more helpful really, she explained everything thoroughly and helped me understand how the bills work, how to accommodate etc. being totally new in the country knowing nothing, i m thankful that i found her. Entwistle Green as well was immediately next to me when something needed to be fixed in my flat! 5 stars, can’t recommend enough both the agency and my agent Dora.

ALEXANDROS · 31 October 2023

1/5

Trustpilot

Just dont waste your time

Me and my wife traveled over an hour to view a house, when we arrived the agent lied and said he had sent her a voicemail stating that he had not recieved keys and that the viewing was off, nobody called her phone and they couldnt care less about their customers.. extremely unprofessional

Customer · 26 May 2026

5/5

Trustpilot

Letting Entwistle Green St.Helens

A huge thank you to both Karen and Sam at Entwistle Green - St. Helens for finding me a perfect tenant within days of marketing my property. As a first-time landlord, I was nervous about the process, but they guided me through every step, from valuation and photography to completing all necessary documentation. Their local market knowledge and thorough tenant screening gave me complete peace of mind. Highly recommend.

Carole · 27 January 2026

1/5

Trustpilot

Awful experience would not use again

Awful experience would not use again. I dealt with Gary Trappe at the Burnley branch. He valued our property for £15,000 more than it was sold for at auction where we had felt pressured to sell. Apart from the initial contact to sign the contract I never heard from him again even though he had been kept in the loop via email communication with the suction company - I am sold. It was particularly misleading and deceptive as we had signed a contract less than a month ago with him and there had been no mention of the valuation price changing and certainly not by that much. Either the valuation price had deliberately been set high to entice us or they hadn’t pushed the sale. We ended up making a loss of £15,000 using them and their auction company. They care about getting their fees paid and they really don’t care to make you the maximum from the sale. To that end they do the bare minimum. I would not use again because they don’t consider your best interest only their own.

Suf · 12 October 2023

5/5

Google

We've used Natalie and her team one a few occasions, and each and every time we find the teams work ethic exemplary. Most importantly, the effort they put in pays dividends in the sales they have achieved for us as a business. Needless to say, that as and when we get stock in their location we will be placing it straight into their hands!PositiveResponsiveness, Quality, Professionalism, Value

Tim · 25 October 2021

Agent replied · 24 October 2024

Thank you for taking the time to leave us this amazing 5* review and kind comments. Kind regards Lucy, Customer Relations.

5/5

Google

I sold my house through Entwistle Green and from start to finish, they were friendly, helpful and quick to respond to any queries that either myself or the buyers had. I’m certainly not itching to move again any time soon, but if I were, I’d happily be a returning customer.

Joe · 15 September 2025

Agent replied · 22 September 2025

Thank you for choosing Entwistle Green for your home sale! We're thrilled to hear that you had a positive experience with our team and that we were able to provide excellent service. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

I was selling a property with them and…

I was selling a property with them and from the first viewings experience and either poor or clear lack of feedback, l had doubts this was not going to work well. They did not turn up for viewings and the potential buyers had to be escorted by the then tenant?!! After 9 months and reducing the offer price to below market for a quick sale, they found a buyer. Only for the buyer to pull out 8 weeks after agreeing the purchase of the property, as they had not been reassured and kept in contact with by Sales team at Entwistle. I only found out as l chased up with Entwistle and only then was l informed of the buyers decision! Absolute shambles from start to finish! I would not recommend EG from my own experience.

Mr · 2 October 2025

5/5

Trustpilot

Entwistle Green Morecambe is the place to go if you want to get things done in a professional manner and with efficiency.

The services provided by the staff at Entwistle Green in Morecambe are outstanding and exceptional. I am very delighted and happy about my experience. Staff members work as a team and are very experienced, honest, respectful and effective and just great at what they do. I cannot thank them enough for their service and help. Shaun, Emma, Janice,Emilia,Bryn and Cerys are fantastic. I will always be grateful for their help and support and I can honestly say it was one of the most memorable experiences of my life. I have a house and I finally achieved one of my life goals. I thank them for it because they deserve it.

George · 26 September 2025

5/5

Google

I recently had the pleasure of using Entwistle Green to find a new home. This is something you don’t often hear regarding estate agents who the public often slate. Entwistle are a refreshing change. Their staff are their biggest asset, friendly, upbeat, professional and above all efficient. I didn’t experience the usual hanging on the phone, and was proactively contacted. Sadly I was unable to find the dream home with them and had to purchase with another agent. That said I can certainly recommend them to prospective purchasers. Many thanks for a great service.

David · 27 July 2024

Agent replied · 24 October 2024

Thank you for leaving us your superb 5* review and recommendation David. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Absolutely shocking company to sell…

Absolutely shocking company to sell your house with, never keep you in the loop about your house and you have to constantly ring them for updates, tell you there’s nothing they can do to help boost your homes selling, and charged over £5,000 to sell the house as they don’t let you come out the contract as they put in the clause if you cancel and the house sells within 12 weeks they will still charge the £5,400 fee, disgusting company.

Lucie · 13 September 2025

5/5

Google

Jack was really helpful with getting it all sorted super quick for us, only took 2 weeks and all was sorted. Thank you to him, highly recommended.

Charmaine · 25 September 2024

Agent replied · 24 October 2024

Thank you for leaving us your superb 5* review and recommendation Charmaine. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Saint Anne’s office

If i could give minus 1 star i would, especially for the business in saint Anne’s, very prejudiced and judgy, i am a wealthy man and when inquiring about a property to rent to the snotty woman in charge of rental properties she immediately told me all properties are not available, such a horrible character trait to have.

Christian · 19 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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