Entwistle Green Thornton-Cleveleys Sales reviews in Wyre

★★★★★ 1/5

Trustpilot

We rented out our property

We rented out our property, signed for a full management. Was is a THEFT, unlawfull enriechment into their pocket? Entwistle Green/Countrywide made two incorrect HMRC annual reports that hid their real income and incorrectly made our higher income, ignored our complaints; they also deducted our income rental money by £710 per repairs without a quote, photos, documentation provided to us, and totally ignored our complaints. They done it again. Nobody cared. Another time, they deducted our rental income for repairs that has not been done. Their negligence, ignorance, careless, and damages to our house showed after one rental year, after second year, the market value of our property dropped down by £30000 from year 2023 when cash offer was offerred as high as £139000 by a fast buyer when we maintained our house by ourselves and kept it in tip top condition, inside and outside, before Entwistle Green took over the management. Entwistle Green left the tenants in unrepaired house over Christmas with leaking water on tenants' heads. We terminated the contract, no full check-out report, no inspection report to changes they made to our house with water, electricity or gas, installed a new kitchen without any permission, the house was left after tenants moved out leaving damages, a dirt, a mess. In addition, unclaimed insurance, unpaid rent, the repairs in 2025 and 2026 paid from our rental income deducted without our consent or permission, the value of our property dropped down by £30000 as Entwistle Green left it, ignored our complaints, Entwitle Green is a part of Countrywide Group and Connells Group. Nobody cared. Is it way do deal with clients? Is this way of their wellfare? Their ignorance, putting phone down, refusing to say their name, no replies, missing rental invome, chaos-mess in their money reserve that did not match the figures, negligence, nonody knew what the other person was doing, several people answered differently or the opposite facts,...

Jana · 3 April 2026

★★★★★ 5/5

Trustpilot

Rental Property Search Made Easy

I was searching for a rental property with very specific requirements, which made the process quite challenging. Bella was absolutely incredible throughout the entire journey. With a perfect balance of patience, persistence, and professionalism, she guided me through every step and went above and beyond to ensure that all my needs were met. Thanks to her dedication and tenacity, she was able to secure the perfect property for me, something I couldn’t have achieved without her support. I am deeply grateful for her hard work and expertise. Thank you, Bella!

Peter · 18 August 2025

★★★★★ 5/5

Google

Everyone we spoke to at Thornton Entwistle Green was really helpful. We started out with a panicky moment when we couldn't actually get into the property for them to do a valuation, but Shorna calmed us down and thought of plenty of alternatives. On occasions when we rang the office, everyone there seemed up-to-date on the status of the sale. It didn't really matter who answered the phone. They did all the viewings by themselves and made things really easy for us. I was touched by their enthusiasm for the property, when sometimes I couldn't appreciate it myself. It was an aunt's house and she hadn't been well enough to look after it for a while. As we don't live locally, we were particularly dependent on the estate agent to take care of everything. They recommended a good auctioneers, who were also really professional. I would definitely recommend Thornton Entwistle Green.

Joss · 27 April 2024

★★★★★ 5/5

Trustpilot

Great agent to sell through

I worked with Alex, Jess and Matt at the Old Swan branch. Great team and helped pushed the sale through. I have used them twice and will use them in the future for future sales. From setting up viewings to chasing the buyer, they were great. Thanks team

James · 30 April 2026

★★★★★ 5/5

Google

We would like to thank Natalia and the team for guiding us through a particularly stressful sale. They kept us up to date every step of the way, with their professional advice, and I would certainly recommend them.

Denise · 18 September 2025

★★★★★ 5/5

Google

A huge thank you to Natalie & Emily at Entwistle Cleveleys. After trying 2 other local estate agents with no success(not even a viewing) I had several lined up from first signing the contract with Entwistle. Both helped get the best sale price for my property which actually led to me gaining an over asking price offer. The process was smooth and professional throughout. I didn’t have to chase either of them for anything at all, all updates were passed on promptly. I can’t thank you both enough for making what is usually a very stressful situation, so easy and getting me exactly what I wanted and more for my property. Would highly recommend to all! Thanks so much again!

Ashleigh · 25 October 2023

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ Fantastic service from Entwistle Green! Amelia was exceptional in handling the sale of my house, professional, proactive, and always kept me updated. Couldn’t have asked for better support. Highly recommended

Scott · 15 September 2025

★★★★★ 5/5

Google

I can’t fault the staff at Entwistle Green Thornton. I always felt heard, looked after and understood as to what I wanted out of selling my house. The girls are lovely and friendly but they also have that perfect mix of professionalism that you need from an estate agent. They found a buyer pretty quickly and got the ball rolling. Their fees are reasonable compared to others in the area. I would highly recommend their service.

Jasmine · 21 October 2025

★★★★★ 1/5

Trustpilot

One of the workers Beth was great and…

One of the workers Beth was great and helpful till we had to speak to a manager to secure the place and turned out the manager was a proper angry person with short temper thinks she owns the company. Also thinks she can speak to customers however she wants all reviews are bad be aware

Ahmad · 10 October 2025

★★★★★ 5/5

Trustpilot

We have just sold our property using…

We have just sold our property using Entwistle green would highly recommend very helpful from the beginning until completion day Julie was fab she kept me up to date with everything

Mariemma · 30 April 2026

★★★★★ 1/5

Trustpilot

This company are thieves

This company are thieves. Beware of them. They call you unlimited to convince you to rent a property and when you pay Deposite they tell you that your reff failed and hold onto your money. They do it to immigrants and target people of black race. They target immigrant who newly migrated to the company and try to get money from them. They defrauded us 1 week Deposite. Thieves. Thieves that’s what they’re. Expecially the staff

Omogbai · 21 May 2026

★★★★★ 5/5

Google

Had a very problematic move to the area through no fault of Entwistle Green, however the service offered by Scarlett was excellent, courteous and professional throughout. Can only praise and recommend her for the work she put in to get the sale over the line. Thank you for being a star !

Mark · 25 September 2024

★★★★★ 1/5

Trustpilot

Be aware of Entwistle Green, Countrywide Group, under Connells Group in the UK

We signed a contract for full management with Entwistle Green in Widnes (co-firm of Countrywide and Connells Group) to rent out our property. They caused us damage on a value of our property by about £30000. They concealed their income in Annual tax report to HMRC repeatedly, ignored our complaints, refused to do check up, charged us money for work which has not been supported by any evidence, they charged us for uncomplete services, they have not cared about the law and the rights, they puy phone down or did not pick up their phone, the have not replied, ignored us to provide the documentation, they told answers differently from thr facts, and also the opposite between their workers, they caused irretrievable damages to us-landlord. Entwistle Green and Countrywide team went on Christmas holiday and knowingly left a leaking water on the tenants' heads. They were irresponsible ignorants, uselest unprofessionals, told us the lies, has not provided documentation and services ordered by the law, uncomplete documentatipn, reports, in entory, and check-out report for which they charged us they deducted our rental income without any documentation, quotes, photos for and after repairs, they allowed tenants to change a whole kitchen without our consent, if they changed gas, electricity, or water they had not made the revision reports, they caused us-the landlord many problems, they have not cared about 6x unpaid rent in two months arrears but told us that everything was fine, that the tenants were happy. They made us to feel that we were robbed and the law was ineffective to protect us-the landlord.

Anna · 4 April 2026

★★★★★ 5/5

Google

I had a very rare experience when visiting this property sales shop. I was greeted by a young woman that was very knowledgeable and polite. Provided me with a lot of information. I only realised she was the branch manager when she had to excuse herself to take a call. All together a great experience and I will certainly be placing my property in their very capable hands.. highly recommend.

Mark · 8 September 2025

★★★★★ 5/5

Google

For anyone selling a house, I highly recommend Entwistle Green. We were buyers, but the help, support, and advice we received from Scarlett, Beth, and the rest of the team at the Cleveleys branch was unbelievable. The advice they gave us helped speed up the sale, and they also chased the seller for the numerous questions we had regarding the property. The level of urgency and confidence they exuded in their service levels cemented our decision to buy the property. Thank you!

Damien · 7 May 2025

★★★★★ 5/5

Trustpilot

I can't thank the Maghull Office in Merseyside enough

I can't thank the Maghull Office in Merseyside enough for the help support and commitment the team provided throughout the purchase of my home. The knowledge, skills and abikity the team have is amazing, and although they are very busy, they always had time to help and assist. Communication was excellent throughout my purchase, to include excellent interpersonal skills that always made me feel reassured. The branch Manager Sarah and Georgia were totally amazing at their job and really lovely people. Sam, who was my financial advisor was truly both a lovely person and excellent at his job. Moving home is a stressful time, however. The team at Maghull helped me from start to end. I would highly recommend the team at Maghull to help with house sale,purchase or mortgages. Thank you so much Lynn Handley 😘

M · 21 September 2024

★★★★★ 5/5

Trustpilot

I recently purchased a house and…

I recently purchased a house and received outstanding service from Emma Mallins at Entwistle Green Allerton. From start to finish, Emma was professional, responsive, and incredibly helpful throughout the entire process.

Emma · 16 March 2026

★★★★★ 5/5

Google

I am writing this review as a buyer of a property through Entwistle Green. Although they were not acting for me as an agent, I was impressed by the Manageress who met me at a property I was interested in. My wife and I were shown around the property, following which we submitted an offer. Our first offer was declined but the second offer was accepted. Following the offer I had numerous questions about the property and its value, which the Manageress was able to answer and provide appropriate material to back up her responses. The surveyor used found the offer price a little over his estimation which resulted in the Manageress helping the seller and myself agree on a slightly lower offer. Despite being a long and slightly stressful process, I would like to extend my thanks to the Manageress of Entwistle Green for continually keeping me informed and ensuring a smooth process from start to completion.PositiveProfessionalism

Joseph · 25 October 2021

★★★★★ 5/5

Google

Having met a few local estate agents to discuss selling our house we settled in Entwistle Green as from the outset they offered the most professional package, from valuation meeting to brochure production and the whole signing up process was very smooth and very professional. If I’m being honest which I have to be when giving a 5 star review I wouldn’t use the home video service again as I didn’t like the finished product as it concentrated on the area more than the house but that’s down to the production company more than the agent. The office manager Natalie and her team were in constant contact regarding viewings and ensured potential purchasers were in a position to complete. Feedback was always provided and Natalie made you believe you were the most important piece of the chain. I was so impressed with how they handled our sale We have instructed them on other properties already. I would highly recommend this branch the only thing to avoid is using countrywide conveyancing which is a totally different experience (google them on trust pilot) My experience of Entwistle Green Cleveleys and the whole team regarding selling our Hausa has been absolutely 5* and they are well worth the fee because you only get what you pay for especially when selling a home! Leave it to the experts.

Michael · 25 October 2021

★★★★★ 5/5

Trustpilot

5* Service and Support

I’ve had my property let through the Lettings Team at Entwistle Green in Blackburn for almost 5 years. Sherry, Tracy & Donna have been brilliant - they answer calls and emails promptly and they have always given honest feedback on my property and any updates required. Any issues have been quickly addressed and resolved - and what is an added bonus is they’re really a great team to deal with.

Thomas · 9 April 2026

★★★★★ 5/5

Google

Highly recommend. From my first initial call to enquire about the property to completion and moving in, Natalie has been nothing but helpful, professional, thorough and proactive ensuring everything was done as quickly as physically possible so we could get moved in to our first home without hassle. She went above and beyond for us every step of the way and we cannot thank her enough for all she did. It most definitely did not go unnoticed!

Alicia · 25 October 2021

★★★★★ 5/5

Trustpilot

So refreshing to deal with enthusiastic…

So refreshing to deal with enthusiastic knowledgeable staff. Rachael was fantastic on the phone and left a great first impression. Poppy came to do the valuation and was really took time to discuss everything and again had the knowledge and was prepared fully. They put themselves out for viewings etc where others estate agents make little effort to accommodate a date a time you need. I will 100% be using these girls. Brilliant 👏

Brian · 9 August 2024

★★★★★ 5/5

Trustpilot

Highly recommend Entwistle Green

I was really impressed with the service and help I received from Entwistle Green Lettings. I was struggling to find a house and Emma Dyson was so helpful and friendly.She made the process so much easier and was always by the phone and returned my calls the same day, I was kept updated with information and felt like she would help as much as she could. I had not received the time and help with any other agent like I did with Entwistle Green. I would highly recommend 👌

Elliemae · 16 February 2024

★★★★★ 5/5

Google

We recently asked Liam if we could view a property in Cleveleys and after apologising to say the property had been temporarily removed from the market he suggested we view another in a similar category. He suggested a convenient time and he duly met us at the property on the same day and showed us around. As soon as my wife and I entered the house we new it was the one for us and duly made an offer that was accepted. We had seen the house on line and for some unknown reason we dismissed it. Had it not been for Liam suggesting and going out of his way to make the viewing possible we might still be looking. Liam is as far as we are concerned a very professional young man who after negotiating the sale has kept us informed regarding ongoing events and is a credit to the company.

Dennis · 26 October 2018