Every review we hold for the Wroxham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMinors & Brady at the Wroxham office have been amazing during my time with them. Samuel who was supporting me throughout the letting process was extremely helpful and couldn’t be anymore understanding. It was a stressful time for me but he was always reassuring and genuine. I am still in contact with the Wroxham office with Lexi who is also very helpful and supportive! Thank you very much!
Ellesha · 20 November 2023
★★★★★ 5/5
TrustpilotVery good service
Mia was very competent at her job of showing us around the house we visited. I also found her to be friendly and easy to relate to.
Jas · 18 May 2023
★★★★★ 5/5
TrustpilotThank you to Liam
Thank you to Liam for all your help showing us round a new property we wanted to view. Positivity and helpfulness was on point, I hope you go far. Thanks,
Jamie · 11 February 2023
★★★★★ 5/5
TrustpilotSamuel Carpenter is the man to see
Samuel Carpenter is the man to see if you require rental property. First Class Service!Goes the extra mile every time, should you need assistance. Top Man
Nigel · 15 June 2023
★★★★★ 5/5
GoogleFrom initially putting our house on the market to the recent exchange of contracts we have been well looked after. All the staff we dealt with have been friendly and efficient and chased up solicitors when required. Lee Mortier has also been very helpful liaising with our buyer and keeping us informed.
Carole · 23 September 2024
★★★★★ 5/5
TrustpilotMinors and Brady
Rosie was so helpful, friendly and efficient at every stage of the process of buying a house. We were very grateful for her support and expertise.
Milly · 14 June 2023
★★★★★ 5/5
TrustpilotJoe is so professional and giving us…
Joe is so professional and giving us amazing suggestions. Thank you!
Annie · 25 May 2024
★★★★★ 5/5
TrustpilotLovely service
Luke Savins was very prompt in organising and arrangements for viewings and securing a holding deposit- they were very helpful with everything, would definitely recommend to anyone who asked.
Laura · 13 March 2023
★★★★★ 1/5
TrustpilotAVOID
If I could give a minus rating I would. AVOID at all costs. Put an offer in on one property that was NOT put forward until advised by another agent that they legally have to put all offers forward. Contacted this agent to say same & was told they’d now happily do this what was my offer, I said the same as will be in your records after my viewing…there was nothing on record. Months after this the property appeared on the market for £30k less than I’d originally offered this is after returning to the market several times. The seller could have had £30k more & completed a lot sooner due to me being a cash buyer with no chain & the said property being empty. Blatant lies told to my Solicitor that I’d been made fully aware of holes/damage to carpets by themselves & the seller - I’d never even met the seller! The property was rented out & many faults were covered. Sales details included items in kitchen, everything had been removed due to it being owned by the tenant-including induction hob in details but no cut out in work surface! I relayed all of this & was told the property was worth £240-£250k, I’m £10k in on putting this property in a liveable state & not yet finished, but no way does this make it £250k let alone more. Their loyalty is to their sellers & getting the best price possible is one response I was given when I pointed out the faults I was not aware of until the tenant had moved out. I moved in & had a problem that I requested advice from the seller via this company, seller couldn’t help so they said if I gave them the information they’d like to be helpful in researching this on my behalf and would call me back…..mmm no call back received. The unprofessional & rudeness of some staff is unbelievable let alone unacceptable.
Barbara · 30 November 2022
★★★★★ 5/5
TrustpilotVery pleased and happy. M&B is the best choice
Minors and Brady recently let our house. We are very happy with their letting arrangements. Sonya Ball, the property manager, was very helpful in arranging everything we needed. Sonya communicated with the tenants and quickly resolved the problems by arranging the work; especially since we live far away from the property, this was very helpful. We are very pleased
Nama · 24 May 2024
★★★★★ 5/5
Trustpilotour first house
We just brought our first house with Cassandra being our port of call for anything we needed , we felt our mortgage advisor , estate agents and solicitor all worked in hand together , there was no waiting around or chasing , weekly phone call updates overall a very easy and quick process
Kerri · 3 September 2024
★★★★★ 5/5
TrustpilotGreat service with efficient…
Great service with efficient communication. Thanks Sophie, she is very helpful.
Annie · 21 May 2024
★★★★★ 5/5
GoogleGreat and very professional service by Chris Fulcher who has been extremely helpful, knowledgable and friendly which therefore made our selling experience through Minors and Brady stress free and smooth running. Highly recommend!
Amanda · 19 January 2024
Agent replied · 17 June 2024
Hi Amanda,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Chris, we will be sure to share your kind words with him.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
TrustpilotBungalow viewing
I viewed a bungalow yesterday and I found Melanie delightful, Melanie was extremely helpful, very knowledgeable and nothing was too much trouble.
Sme · 23 September 2023
★★★★★ 5/5
TrustpilotMegan was brilliant
I give this 5star review for Megan our after sales rep. She really worked her socks off to help in getting our sale through. Really appreciated her listening to us in a complicated situation and all the support and work she put it while keeping us informed throughout the journey. Thankyou.
Lia · 2 October 2024
★★★★★ 5/5
GoogleSarah has been marvellous helping us through our purchase which has been long and difficult. She kept us informed, I felt she had our best interests at heart and we were only the purchasers. I would recommend these estate agents.PositiveResponsiveness, Quality, Professionalism
CJ · 18 June 2021
★★★★★ 5/5
TrustpilotThe information was clear with up to…
The information was clear with up to date with key features.Erica was very helpful when showing us inside the property. Overall very plaeased with the service
Abdul · 31 May 2023
★★★★★ 5/5
TrustpilotGreat Company to deal with
Great Company to deal with. Big thanks to Mia and Karol.
J · 14 May 2024
★★★★★ 5/5
TrustpilotVery good service
Beth Linton made the process simple and stress free. Very patient with all our questions, responded quickly to emails and phone calls.Beth was a pleasure to deal with.
Mr · 28 March 2023
★★★★★ 5/5
GoogleGina in the after sales team was so friendly and helpful when I had queries. As a first time buyer, it was quite a nervous process, but it was nice knowing I had someone who would keep me informed and answer any questions.
I’d also like to mention Abi and Karol who I spoke to when I was viewing the property and putting in the offer. They were also both friendly and helpful.
Olivia · 18 June 2023
★★★★★ 5/5
GooglePrompt and efficient service in letting my property. Thank you Sam Carpenter and the team at Minors and Brady.
Jenny · 20 November 2023
★★★★★ 5/5
TrustpilotI have viewed a property with Minors…
I have viewed a property with Minors and Brady and Liam Upton has been able to offer the most professional and trusty experience. Many thanks for your kind assistance.
Chris · 12 February 2023
★★★★★ 5/5
TrustpilotRecently viewed a property with Minors…
Recently viewed a property with Minors and Brady and Hannah Graver was full of knowledge about the property and helped us massively. Thanks Hannah.
Paul · 12 July 2023
★★★★★ 5/5
TrustpilotSam was very helpful in sorting out our…
Sam was very helpful in sorting out our rental property and dealing with any issues and questions that we had. Thanks very much.
HeatherH · 7 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.