Every review we hold for the Wroxham office, from every platform, shown as written. First names only.
★★★★★ 1/5
YellTo big for their boots?
Listed my home with Minors and Brady signing up for a higher fee than competitors due to them promising the best customer service. All my viewings I had to do myself, cancelled viewings blaming our availability despite not even knowing about a viewing, buyers wanting to view house but told cannot facilitate. Worst customer experience I've ever had, salesman who promises the world and delivers nothing! Claimed to be the biggest in Norfolk yet seem to be very disorganised.
DarrenS-989 · 14 March 2024
★★★★★ 5/5
TrustpilotSonya is super friendly and easy to…
Sonya is super friendly and easy to communicate with, if ever I've got a problem I'll give her a quick email and she'll always be happy to help.
Cydney · 12 May 2024
★★★★★ 5/5
TrustpilotJessica Kemp was great
Jessica Kemp was great, she kept us informed throughout our sale (probably got fed up with the sound of my voice).
Michelle · 11 September 2024
★★★★★ 5/5
TrustpilotGreat from start to finish!
Really great experience overall. Clear communication, Property sold quickly at our target price & no hidden fees etc. Connie was brilliant and would recommend M&B to anyone.
Elliot · 28 May 2024
★★★★★ 5/5
TrustpilotVery professional
Viewing agent Magenta was punctual, friendly and very knowledgeable. She managed to put me at ease as I viewed the property and gave me answers to all my questions.
Susan · 19 April 2024
★★★★★ 5/5
TrustpilotSale
Jessica Kemp kept me informed on everything that was happening and was very pleasant and professional
Patrick · 26 November 2024
★★★★★ 5/5
GoogleSamuel was in charged of the rental of our flat, friendly and professional chap, service was good, photography was also very good, everything was done efficiently. Thanks for the support we received.
Christine · 18 February 2024
★★★★★ 5/5
GoogleClaire was relentless for the vendor (and ourselves) in the purchase process. If you need a sales progressor and agency to support to get it all completed - definitely consider these guys.
Robert · 18 February 2024
★★★★★ 5/5
GoogleNagilla was amazing. Really helped push for an early completion for me.
She contacted me regularly and I never had to chase her.
Made my home buying experience a pleasure 🙏 …
Colin · 18 February 2024
★★★★★ 5/5
TrustpilotSophie Wright
Very professional throughtout the viewing. Had a few queries that Sophie answered on the spot and followed up on one by the end of the day. Thank you Sophie
Andi · 18 April 2024
★★★★★ 5/5
TrustpilotThank you Jessica for all your help in…
Thank you Jessica for all your help in the purchase of our lovely new home.
Bev · 10 December 2024
★★★★★ 5/5
TrustpilotSonya Ball is always most helpful in…
Sonya Ball is always most helpful in looking after our rental properties. Her communication is always spot and kindly keeps us updated. Always a pleasure to deal with.
Phil · 7 May 2024
★★★★★ 5/5
TrustpilotMinors and brady
Minors and Brady have been brilliant and efficient while I've recently been purchasing a property. Rosie has been great keeping me up to date and chasing solicitors for me meaning I have had to do little of the work myself. Would recommend.
Liam · 13 June 2023
★★★★★ 5/5
TrustpilotBeth Linton made the whole process…
Beth Linton made the whole process easy, communication was on point, this is what everyone needs especially in a stressful situation of looking for a house
Charity · 13 June 2024
★★★★★ 5/5
TrustpilotI had a great experience with Minors…
I had a great experience with Minors and Brady. Rosie Turley has been great assistance all the way throughout the process and always on hand to assist when required.
Wai · 12 April 2024
★★★★★ 5/5
TrustpilotLandlord Experience
Landlord Experience Find the right tenant and going through the letting process is not easy. This is my second time of letting my property with Minors and Brady and all staff have been helpful and informative. Dealing with issues following a check out has been very stressful and even though I did not have a full management contract they have been extremely helpful. I would especially mention Samuel Carpenter whose support, advise and help has been invaluable
Jane · 12 April 2024
★★★★★ 5/5
GoogleAbi took us through the viewings process and was great - very on the ball and helpful. So were Lee and Connor. Caitlin was great at supporting us through the after sales process. The whole team are very good, keeping us updated and getting us viewings and chasing up things when needed.
Thanks to all!PositiveResponsiveness, Quality, Professionalism, Value
Lily · 18 June 2021
★★★★★ 5/5
TrustpilotHaving an agent that could actually…
Having an agent that could actually answer our queries and concerns was a Godsend. All too often we hear ‘I don’t know but I’ll find out for you’. Erica was polite, approachable, knowledgeable and a credit to her company. 5 stars for sure.
Mr · 4 May 2023
★★★★★ 5/5
GoogleSteven was very polite and honest. He was more than happy to show my partner and I two properties despite the fact we weren’t available until gone 7pm. Can’t fault
Jack · 19 March 2024
★★★★★ 5/5
TrustpilotCassandra Creak
Cassandra Creak and the rest of the team were always helpful and cheerful through the whole selling process, keeping us informed regularly and chasing up solicitors / buyers when required. The sale itself was not always straightforward but a good standard of professionalism was maintained throughout and they were very accommodating with arranging access when requested, which was important to us as we do not live in the area. I would highly recommend Minors & Brady.
Jim_potterhotmail.com · 25 April 2024
★★★★★ 5/5
TrustpilotGreat work M&B
Dealt with our house sale extremely well from the first enquiry, through valuation and listing to achieving an offer. Special shout out to Lee for his speed and efficiency in handling the price negotiation. Fingers crossed it goes through without a hitch
Dave · 23 May 2023
★★★★★ 5/5
TrustpilotJames was very helpful and informative…
James was very helpful and informative in the viewing. He was very knowledgeable and respectful for both the vendor and me the viewer
Kim · 25 July 2024
★★★★★ 5/5
TrustpilotGreat service
Rosie Turley was a great help during the process, always on hand to answer questions or chase things up. Great service, would recommend!
Joey · 24 July 2024
★★★★★ 5/5
TrustpilotTop service from Minors & Brady!
Top service from Minors & Brady from start to finish, all staff very helpful, especially Beth, Luke and Jasmine. I am new to all this and they kept me informed throughout and answered all my questions! Price is very competitive, choose M&B!
Leah · 22 May 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
