Trusted Agent profile · Wroxham
★★★★★
2,288 reviews across 3 platforms
Church Road, Wroxham, NR12 8UG
Part of Minors and Brady, see every office.
Minors's office in Wroxham, at Church Road, is rated 4.9 out of 5 across 2,288 reviews on three platforms, including 547 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026. See how it compares with other estate agents in Wroxham.
Every review we hold for the Wroxham office, from every platform, shown as written. First names only.
5/5
TrustpilotBeth Linton made my letting process a…
Beth Linton made my letting process a very easy and polite experience. she was very helpful in answering all my questions and always picked up the phone when I needed her. This was the definition of 5 star service. Thank you Minors and Brady and Beth Linton.
4/5
TrustpilotMelonie was great today was
Melonie was great today was gave knowledgeable about the house was able to give good answers to a question and gave us good ideas about improving the house gave us house leaflets which was a first for me very good professional service.
5/5
GoogleDealt with Olivia and Sam in the Lettings department. They were extremely helpful, friendly and efficient. I will recommend them in the future to my friends.
5/5
TrustpilotReview after application
Everyone who I communicated with from the company was very helpful and kind.Beth Linton was very helpful in sorting my application and giving me the good news about my application.
5/5
TrustpilotToday we have had a view appointment…
Today we have had a view appointment with Joe S from Minor & Brandy.He wait for us outside with a warm and friendly welcome.I thought this is a good start. While we walk thorough every single room he told us everything what we should know about the property special about who lived there, about the area and etc. Further more he answeard every single question professionally. We were very satisfied with the all viewing process that he represents for us.We well informed about the property. Highly recommend.
5/5
TrustpilotHannah is the best
Hannah is the best! She was thorough and professional and great to work with. She kept us apprised about available appointments and always let us know as soon as a new one came on the market. She was honest and forthright- no games.
5/5
TrustpilotThe company has wonderful staff who…
The company has wonderful staff who are hardworking, efficient and true to their word particularly Sonya who has been helping me whenever I face challenges as a tenant. We'll done to her.
5/5
TrustpilotJessica Kemp has been excellent
Jessica Kemp has been excellent. She has kept in contact throughout the process, keeping my mind at rest, and has readily helped me with any questions I've had.
5/5
TrustpilotThe Amazing Mia TT
Mia was very helpful throughout the process of buying our first home, nothing was to much in showing us the property and getting our offer accepted, amazing service, thanks Mia
5/5
TrustpilotGreat help from Jenna!
Jenna has been great with my property hunting. She was very welcoming and helpful during the viewing process.
5/5
TrustpilotThank you very much Nivea Sampson
Thank you very much to Nivea Sampson for her support with marketing our property. Nivea was not only very helpful but also understanding and supportive.
5/5
TrustpilotExcellent service
From start to finish excellent service Cassandra was very helpful and always kept me in touch with proceedings
5/5
TrustpilotWe are early on in our moving journey…
We are early on in our moving journey but so far we are very happy with the service we have received from Minors and Brady. We were very happy with our valuation process and the photos taken. M&B were quick to get out property on the market. We have had a lot of contact with Connor, Hannah and Ollie and they have all been very friendly, helpful and informative.
5/5
TrustpilotFantastic service all the way through…
Fantastic service all the way through from start to finish.Special thanks to Megan Clarke for all of her support.Thanks guys
5/5
TrustpilotWe have just bought a house through…
We have just bought a house through Minors and Brady and they have been brilliant. Emily Bygrave was our estate agent and she was so so nice, friendly and happy it was lovely to meet her. Highly recommend Emily and Minors and Brady.
5/5
TrustpilotHouse viewings with Melanie and communication with Sarah
Melanie showed us round many properties and was really helpful. She recommended some great properties to look at. She has been very patient with us and answered any questions we had. She is really lovely and friendly, making the house viewings relaxed. I also want to mention Sarah who has been so great with keeping us up to date with everything and booking viewings for us. She has been very kind and patient on the phone. Very friendly and professional.Sam willett
5/5
TrustpilotBeth Linton at the Wroxam branch has…
Beth Linton at the Wroxam branch has been very helpful with getting our letting application under way! Fast responses and helpful information given also very straightforward to follow as first time renters! We recommend Minors and Brady to anyone who is looking to rent a property! 10/10 service We also want to mention Steven Hill for his wonderful viewing he did with us at the weekend! He knew his stuff and no question was too much! He was so helpful and cheerful really made the experience a fabulous one!
5/5
TrustpilotMinors and Brady have been brilliant…
Minors and Brady have been brilliant throughout our house search and have really helped move the process along so we could get into our dream house as soon as possible. Jess (sales progressor) has been particularly amazing throughout, any question or query myself or my partner have had, she has been on hand to answer promptly. She has called regularly to check in that everything is okay with us and that we’re happy with the advancement of the move.
5/5
TrustpilotHaving dealt with Sonya Balls from the…
Having dealt with Sonya Balls from the Minors and Brady property management team, she offers a great service to her clients, is good to deal with and super efficient!
1/5
TrustpilotHugely disappointing experience.
From reading the reviews here we decided to use Minors and Brady as all sounded fantastic.The experience we had, left a lot to be desired.In the early stages we asked for information and each time it didn’t come, until it had been chased 3 or 4 times.When our house details were put together and the listing drafted, it was inaccurate and deceiving, for example listing our garden as peaceful and serene - when it was next to the busiest road in and out of north Norfolk.No mention of its greatest selling point - no chain - took four days to get that change made.I feel like I pretty much wrote the description of our home - because whoever wrote the original a) hadn’t been to our house or b) looked at the pictures.We were also at one point sent pictures of someone else’s house in support of giving us an update to our particulars. Numerous times they would call me and leave me messages AFTER my telling them that I couldn’t answer my phone at work, but my husband could, causing long delays to any return calls we were fortunate to receive. Had to email every person I’d made contact with until that point to get that on the system.We did all the viewings on our house… after the initial ‘sales’ visit which was insisted on being at our home… no one else from the office ever came! Only a photographer to take some pictures (which were good and the lady was lovely). During the Christmas period we were asked if we wanted to drop the price listed of our house to attract more viewings, I said yes to list at £220k and was abundantly clear that we would accept less if need be, £200k BARE minimum for a cash buyer who could meet our less than 12 week turnaround required…..but that was only for THEIR knowledge, no one else’s. Come Boxing Day, how much was our house listed for, yes, you’ve guessed it £200k!!! Which of course meant a surge of viewings. I called to correct the error on their part, and was advised that they’d listed in the small print ‘offers between £200-£220k’ and that would be best!!Of course no one was ever going to offer £220k on a house that was listed in search engines as £200k?!We were asked by email on multiple occasions to leave a 5* review - before the house had even sold!!I would send emails and be chased for the info 3 days later, where they would then magically find it.Once we had accepted an offer on our home, unbeknownst to us, without being told had switched to the ‘Aftersales’ team to a lady called Nagilla who give her her due, was the most helpful and reliable of anyone in the whole process. On the whole, having moved house over 10 times in my lifetime, this is the most disappointing service I’ve received by quite some margin.I wouldn’t recommend Minors and Brady and I’m disappointed that after talking of my disappointment to 3 different people at the beginning middle and end of the process, no one’s ever bothered to call us and follow up.Therefore you leave me no choice but to share our experience. Bar Nagilla’s efforts at the end, we don’t really know what we paid you for. We begrudge nearly every penny.
5/5
GoogleAs much as I was not interested in the property Steven was very informative and helped me to decide what sort of property I would be happy with. 10/10 for customer service
5/5
GoogleSteve is a nice and Amazing person. I'm glad I met him. My hope renewed know meeting him. I will recommend Minors and Brady to my friends, they are really lovely people.
5/5
TrustpilotCassandra Creak was really professional…
Cassandra Creak was really professional in the continuous updates throughout my house sale. I would recommend Minors & Brady.
5/5
TrustpilotCassandra was so kind and supportive…
Cassandra was so kind and supportive throughout the process. When things started to get a bit 'bumpy' she was there to investigate why and smooth things over again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors Wroxham won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winner in one year: 2023.
British Property Awards by year, 20232023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wroxham.
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Letting Agent in Norwich (NR10-16) at The British Property Awards 2023.
