Every review we hold for the Wroxham office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotEstate Agents are all the same.
I'll be honest, we did not have a great experience with Minors & Brady (typical estate agents) & I felt like it was down to us to get the house sold. Honestly, it was sold due to rightmove & I was the 1 that showed our buyers around our property. But, Nagilla Santos who was our aftersales progressor was great.Communication is obviously key when it comes to buying & selling properties, so when Nagilla stepped up to take charge once our property was sold for the 2nd time, she done a great job.
Scott · 27 October 2024
★★★★★ 5/5
TrustpilotMade moving stress free!
Thanks Jessica!Jess was excellent! She was always in contact and guided me through all of the processes, when it came to after sales care she was brilliant…Thanks again and thanks to all at Minors and Brady.
Declan · 24 August 2024
★★★★★ 5/5
GoogleI highly recommend Minors and Brady, they sold our house very quickly and the service we received was outstanding. They stayed in contact throughout calling me every week with updates. Emily was absolutely amazing and done everything she possibly could to try and get us exchanged and completed quickly including going in early and on her days off! I can't thank her enough for everything she did for us. I would 100% use them again in the future and have recommended them to family and friends. A great service, thank you!
Amy · 26 August 2018
★★★★★ 5/5
TrustpilotClaire Wilson - exceptional service
Claire Wilson from the post sales team has consistently performed above and beyond the call of duty during our very difficult house sale. Where other estate agent firms have been less than useful, Claire has constantly harried and reminded other parties in the chain that tasks need to be completed and there are people waiting who are in a state of flux. She also remained calm and polite while we steadily got more frustrated and stressed. Well done Claire.
Eddie · 6 November 2024
★★★★★ 5/5
TrustpilotWould recommend Minors & Brady
We dealt with Jessica Kemp and Dan Emery in the process of buying our first property. They have been friendly and helpful and kept us informed throughout the process, making what could be a stressful experience more enjoyable for us. Thankyou!
Georgina · 21 May 2024
★★★★★ 5/5
TrustpilotHelpful and pleasant to deal with
As the buyer I did not have to much to do with Minors and brady But Jessica was excellent in getting the final stages of the deal done. Great communication and pleasant to deal with. 👌
Steven · 17 August 2024
★★★★★ 5/5
GoogleWe are 5 uni students who were looking at accommodation for a house next year. Tyler was so helpful and answered any questions that we had. He also kept me informed all the time about what was going on and the application process. A very kind man.
Sara · 19 January 2024
★★★★★ 5/5
GoogleToday we had a viewing with Chloe and she was so professional and knowledgeable on the property. We've viewed a few properties recently with other agencies and Chloe really stood out as someone who really knew the property and key details. Chloe was friendly and really allowed us time to take the house in without rushing from room to room. So impressed with the service from Minors and Brady so far. 10/10
Abigail · 18 June 2021
★★★★★ 5/5
GoogleChloe and team have been nothing but outstanding at Minors and Brady. From the get go, getting people through the door to the communication all the way throughout to completion they have been fantastic. I highly recommend Minors and Brady, and would use them again for sure. Thank you Chloe for all your hard work on our behalf and finally getting us over the line. Best wishes Sarah and Martin ChurchPositiveResponsiveness, Professionalism
Sarah · 18 June 2021
★★★★★ 5/5
GoogleSarah in the Sales Progression Team was fantastic from start to finish.
I've had some difficult experiences with estate agents before but Sarah has been proactive in pushing the sale forward and has really helped me as a first time seller of a property as well as helping me with fairly negotiate challenges from the buyer.
I would highly recommend her and cannot thank her enough for her help.
Thank you.PositiveResponsiveness, Professionalism
Ken · 18 June 2021
★★★★★ 5/5
GoogleMinors & Brady have been fantastic from start to finish during our house sale, but we would especially like to thank Sarah Short in the Sales Progression Team once a buyer was found.
She has been given us support, guidance and reasurance throughout the past few months and her experience and professionalism is outstanding.
We would highly recommend her and cannot thank her enough for her help.
Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Susan · 18 June 2021
★★★★★ 5/5
GoogleMe and my partner would Just like to thank the team at Minors & Brady for dealing with our purchase, In particular Emily! Nothing was ever too much trouble, she is fantastically organised, diplomatic with her Involvment in the rest of a chain and really made us feel at ease in our first purchase! I know our exchange would not have happened so quickly and smoothly without her!! She is the epitome of the customer experience! Thankyou Emily, from Luca and Kerry.
Gianluca · 19 June 2018
★★★★★ 5/5
GoogleFantastic team. I had the pleasure of using a really great estate agent to buy my new home. They kept me and my wife updated all the time with the purchase of our new home, and they were willing to answer all your questions over the phone when it came to it. The whole experience was not stressful, and I would recommend Minors and Brady to sell or find you a new home to live. So a massive thank you to Emily and her team for all the hard work moving into our new home. Thank you.
Paul · 19 June 2018
★★★★★ 5/5
GoogleMinors and Brady sold my house in 3 weeks!
I'm really pleased with their friendly and professional service.
Alex took some excellent photos of my property which portrayed my house very well.
Adam and Charlie were very helpful throughout the process of marketing my property, arranging viewings and negotiating with my buyer. They advised me every step of the way and their communication skills are a credit to Minors and Brady.
I had a very positive experience selling my house with Minors and Brady and I highly recommend the use of their services.
Jason · 19 June 2018
★★★★★ 5/5
TrustpilotWell done Minors & Brady
Well done Minors & Brady for ‘being there’ when I needed a valuation, when I decided to finally put it on the market, when I sold my home and throughout this whole process so far. Minors and Brady (Wroxham Branch) sold my property within 4 weeks of it being advertised. All the team, from the initial contact with Karol (valuer) to Chris, Adelaide and Mia, were excellent when it came to communicating details. I would thoroughly recommend this Estate Agent to anyone who is considering selling their home.
Pamela · 17 October 2024
★★★★★ 5/5
TrustpilotViewing Angel Court
Kian was waiting for me as I arrived for my 11.30 viewing of an apartment in North WalshamThe viewing was unhurried and communication regarding the property was excellent.Kian allowed me to explain my current position and reason for trying to source a one or two bedroom apartment.I look forward to more properties to viewWith Thanks
Tony · 26 June 2023
★★★★★ 5/5
TrustpilotKris was really helpful when I was…
Kris was really helpful when I was negotiating a sale, he rang me just to say I hadn’t been forgotten and that they were waiting to hear back etc, so much better than just being left hanging!
Estelle · 25 July 2024
★★★★★ 5/5
GoogleClaire Wilson in the aftersales deserves a special mention during the sale of my property. The communication I received from her was above and beyond what I had expected. Claire kept me updated at every stage to get the sale over the line, despite solicitors dragging their heals.
Darryn · 20 December 2023
★★★★★ 1/5
TrustpilotToo Many Invited Reviews & Too Many Price Reductions!
People should beware of what they see here on Trust Pilot, as the vast majority of the glowing 5* reviews, always praising staff by name, are invited! Or, in more appropriate terms, pestered! I made the mistake of using these people, and even before the property went live, I was sent an email by a woman in their listing department asking me to leave a positive review!! This also happened to someone else I knew, some months before! It is clear they do this; just look at the number of once only reviewers here, and the fact they praise!This company are also renowned for taking properties on at full valuation, backed up by their values, and then, as in my experience, within less than two weeks, if not sold, they phone and hassle for a price reduction! This happened to me and to the people I referred to, as well! It doesn’t stop there, as if another two weeks pass and the property has still not sold, they suggest another price reduction! When I questioned their logic and said a firm no, they kept the pressure up, even misquoting statistics, to support their own claims of being the best selling agent in the area! False claims, based on ALL of their offices, scattered across a large area, and NOT specific to just one area! These people rely on commission and it doesn’t matter to them if the slice thousands off the asking price as all they lose is a few hundred, as a company, and a few pounds as the agent handling any sale! My advice is go elsewhere, but if you signed a contract, get out of it after it has run, change agent and before that refuse any cajoling or bullying to drop your price! After all, they valued it, not you!
Just · 14 October 2024
★★★★★ 5/5
TrustpilotAysegul was brilliant in achieving a…
Aysegul was brilliant in achieving a swift exchange on a property I had for sale with Minors and Brady. Her attention to detail and responsiveness throughout the sale was brilliant. Thanks!
Josh · 29 October 2024
★★★★★ 5/5
TrustpilotClaire was helpful throughout the whole…
Claire was helpful throughout the whole process, even updating me on my sale which was through another agent! I would recommend Minors & Brady to anyone, really thanks to Claire's diligence on my behalf.
Karen · 11 September 2024
★★★★★ 5/5
TrustpilotExcellent
Excellent. Joe was extremely knowledgeable & showed me everything I needed to see in the house we were viewing. He updated us regularly over the phone. Five stars 🌟
R · 27 November 2024
★★★★★ 5/5
TrustpilotCompleted our purchase today of a…
Completed our purchase today of a cottage and I can’t praise Minors & Brady enough having a specialist guide you through your sale on a weekly basis is amazing we were allocated Claire and she was amazing I knew what was happening every step of the way nothing was too much trouble for Claire a phone call every week to keep everything on track and ensure everything ran smoothly Well done Claire & Minors & Brady !
HEIDI · 27 November 2024
★★★★★ 5/5
TrustpilotA complex move made easier
Minors and Brady helped us through a complex chain with the sale of our home and purchase of our two new properties. Kaitlin was fantastic throughout calm, reassuring, and assertive in getting things moving when they needed a push. Above all her communication was excellent, consistent and informative. Thanks so much.
Ben · 1 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
