Trusted Agent profile · Wroughton

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Richard James Wroughton reviews

4.7

★★★★★ Excellent

191 reviews across 2 platforms

80 High Street, Wroughton, SN4 9JZ

Richard James's office in Wroughton, at 80 High Street, is rated 4.7 out of 5 across 191 reviews on two platforms, including 187 Google reviews rated 4.8.

Google logo

4.8 / 5

187

Reviews on Google

This office

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wroughton office, from every platform, shown as written. First names only.

5/5

Google

Hayley was very helpful, answered queries and concerns quickly. Excellent service, would recommend.

Mike · 24 March 2023

Agent replied · 21 June 2024

Thank you for the 5 star review Mike! I will make sure this gets back to Hayley

5/5

Google

Hayley was very professional and helpful, answering all of my emails quicklyand chasing solicitorson my behalf ! Thank you so much !

Angelika · 24 March 2022

Agent replied · 21 June 2024

Thank you for taking the time to leave great feedback Angelika.

5/5

Google

Very happy with the service Hayley has been a great help thanks

Zorky1965 · 24 March 2023

Agent replied · 21 June 2024

Thank you for the 5 star review!

5/5

Google

Richard James sold my property in Wroughton. Brilliant service from start to finish. My main reason for using Richard James was because I heard that their service after selling was equally as good which I found reassuring! …

Tara · 3 August 2024

Agent replied · 21 June 2024

Thank you so much for your kind words! We are thrilled to hear that you had a brilliant experience with Richard James from start to finish. Our team takes pride in providing excellent service, and it's wonderful to know that Hayley, our … More

5/5

Google

Our sale was professionally handled by Richard James in particular Ross Sutton and Haley Walden who progressed the sale. Would highly recommend Richard James to potential sellers. Stuart Burnley.

Stuart · 22 May 2020

Agent replied · 21 June 2024

Thank you for the lovely 5 star review Stuart

5/5

Google

Hayley was professional, caring, responsive and energetic in the pursuit of our interests. Delighted with the service.

Robert · 24 March 2022

Agent replied · 21 June 2024

I'm thrilled to hear that you had such a positive experience with Hayley! It sounds like she truly went above and beyond to meet your needs. Thank you for taking the time to share your feedback!

5/5

Google

Hayley has efficiently and expertly managed a sale complicated by covid, probate and one of the sellers not living in the UK. She has always quick to respond when required and gentle in her reminders for me to respond when I was not up to the mark. Thank you for excellent service from the initial viewing to completion and handover

Mike · 24 March 2022

Agent replied · 21 June 2024

Hi Mike, thank you for taking the time to leave such a nice review. It's great to get such lovely feedback for our Sales Progressors and we will be sure to pass your feedback onto Hayley.

2/5

Google

Website is very variable on the phone version. Also, really do not like the popups on the site.

Alex · 22 May 2020

Agent replied · 21 June 2024

Thank you for the feedback Alex. We are constantly working to improve our website and always welcome feedback

5/5

Google

Having made on offer on a property back in November 2020 our journey has been full of peaks and troughs. The one redeeming factor through out has been a lady called Hayley . Without her I think we would have lost the plot a long time ago. Excellent service from all staff members thank you so much.

Lesley · 24 March 2022

Agent replied · 21 June 2024

Thank you, Lesley! We are so pleased to hear of your experience with Hayley and will be sure to pass on your kind words.

5/5

Google

Great service from start to finish, highly recommend. Fredy was faultless throughout the buying process, brilliant service.

Mark · 22 May 2020

Agent replied · 21 June 2024

Thank you for the 5 star review

5/5

Google

very good efficient service

Hardip · 25 April 2025

Agent replied · 22 September 2025

I'm so glad to hear that you found our service efficient! Let us know if there's anything else we can assist you with in the future.

5/5

Google

Thank you Chelsea for being empathetic, kind and highly determined in helping us secure our first home.

Ellie · 22 May 2019

Agent replied · 21 June 2024

Thanks for the review Ellie! We will pass this back to Chelsea and we wish you all the best in your first home

1/5

Google

Worst experience with Richard James estate agents as they book an appointment for viewing the property and I drove 1and half your from Sandhurst but the owner doesn’t allow us to view the property. I just wasted my whole day

MGP · 22 June 2023

Agent replied · 21 June 2024

I am sorry to hear you are not happy with the experience you have received from one of our offices. To be able to look into this further, can you please email your complaint to myself at nicolesmith@richardjames.uk and we can look into this in more detail. Thanks

5/5

Google

The service and approach from the team here has been excellent from day one - and in particular we have heartfelt thanks for Hayley who has been relentless in the pursuit of progress on our behalf - she is an absolute legend!

Trude · 24 March 2023

Agent replied · 21 June 2024

Thank you for the 5 star review! It's so great to hear such lovely words about our Hayley and the team. Wishing you the best

1/5

Google

Worst experience with Richard James estate agents as they book an appointment for viewing the property and I drove 1and half your from Sandhurst but the owner doesn’t allow us to view the property. I just wasted my whole day

Mingmar · 24 March 2023

Agent replied · 24 March 2026

I am sorry to hear you are not happy with the experience you have received from one of our offices. To be able to look into this further, can you please email your complaint to myself at nicolesmith@richardjames.uk and we can look into this in more detail. Thanks

5/5

Google

We’ve bought our new home through Richard James and have been impressed with the service provided, particularly by Hayley. She has been on hand throughout, keeping us updated with the progress and answering any queries we may have.

Claire · 24 March 2023

Agent replied · 21 June 2024

Thank you for taking the time to leave such a nice review Claire. We will ensure your comments are passed onto Hayley :-)

5/5

Google

Hayley at Richard James was amazing. Very informative and helpful in getting our house move go through. Whole team were very responsive. I would definitely recommend them for use with buying and selling houses.

Lizi · 24 March 2023

Agent replied · 21 June 2024

Thank you for the lovely review Lizi! The team will be so pleased to see your feedback

5/5

Google

The whole team at Richard James have been fabulous through this process. Thank you to the team doing viewings and answering queries and to Hayley for guiding us through the last few months. Rebekah

Rebekah · 24 March 2023

Agent replied · 21 June 2024

Thank you for the lovely review Rebekah! Wishing you all the best

5/5

Google

Richard James were brilliant. They did everything they said they would and more. Hayley Walden, their sales progressor, was very attentive, efficient and stayed in contact throughout the sale process. I highly recommend them.

Victoria · 24 March 2023

Agent replied · 21 June 2024

Thank you for the review Victoria! I will make sure this gets back to Hayley and the team!

5/5

Google

Hayley Walden of Richard James has been an absolute star !! Hayley has kept us in the loop at every stage of the process. Selling and buying houses is an extremely challenging process but with Hayley on your Team everything is soo much …

Kirsten · 30 September 2021

Agent replied · 21 June 2024

Thank you for the lovely 5 star review, we are so happy to hear this! We'll be sure to pass on your kind comments to Hayley :-) Congratulations on selling and buying a new home!

5/5

Google

I had been badly let down by a local Marlborough Estate agent, who had had my mother's flat on their books for months, had only done a very small number of viewings, on which they had given me no feedback at all and then who - without …

David · 30 September 2020

Agent replied · 21 June 2024

Thank you for the lovely feedback David!

5/5

Google

I only Purchased from Richard James, not sold. Hayley Looked after me extremely well, keeping well informed of my purchase. I am very pleased with the service I received, Thank you.

Anyta · 24 March 2023

Agent replied · 21 June 2024

Thank you for the 5 star review Anyta!

5/5

Google

I have been communicating frequently with Hayley Walden from Richard James EA for last few months with regards to the purchase of a property at Wroughton. In her capacity as a sales progressor, she has been excellent in all respect. She has …

Soumya · 30 September 2021

Agent replied · 21 June 2024

Thank you for taking the time to leave us this amazing review Soumya! we are very pleased to hear of your service with Hayley and we will be sure to pass on your kind words. We would be delighted to welcome you back, should you chose to work with us again.

5/5

Google

An estate agent I will definitely use again for any future home purchase. Ensured that we were kept well informed. Jo was amazing in managing my nerves as a first time buyer. Definitely glad they were the estate agents. Thank you Jo for making a stressful process worth the effort.

SamayaJ · 22 May 2019

Agent replied · 21 June 2024

Thank you for the lovely review Samaya

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Richard James's Google reviews

Questions about Richard James Wroughton

How many reviews does Richard James Wroughton have?

Richard James's Wroughton office has 191 reviews across two platforms: 187 on Google, 4 on Trustpilot (across the whole business).

What is Richard James Wroughton's rating?

Richard James Wroughton is rated 4.7 out of 5 across all 191 reviews, and 4.8 out of 5 on Google from 187 reviews.

Where is Richard James's Wroughton office?

Richard James Wroughton, 80 High Street, Wroughton, SN4 9JZ.

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