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★★★★★
191 reviews across 2 platforms
80 High Street, Wroughton SN4 9JZ
Richard James's Wroughton office at 80 High Street is rated 4.7 out of 5 across 191 reviews on two platforms, including 187 Google reviews rated 4.8. The 4 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Wroughton office, from every platform, shown as written. First names only.
5/5
GoogleI can fully recommend Richard James and all their staff who have been so helpful at all times during the sale of my house here in Wroughton and also in the purchase of my new home in West Wiltshire. …
Thank you Annabel, we really appreciate you taking the time to leave your feedback :-) We will be sure to pass on your kind words to Hayley and are pleased to hear that we were able to help you during the sale and purchase of two properties.
5/5
GoogleGreat service from a well trained team who know the market well. We’ve used them for renting and selling and have always been impressed with their service particularly communication. They are friendly but professional. I would recommend friends and family selling to use them.
Thank you for the lovely review Lynda!
5/5
GoogleStaff were very helpful and consistently supported us throughout the process. Hayley at the WROUGHTON office kept us informed and was more useful than our own solicitor in terms of getting the job done.
Thank you for leaving such a nice review Alison. We will ensure your comments are passed onto the the Wroughton team and Hayley.
5/5
GoogleWe couldn’t rate Callum and Hayley highly enough. They went above and beyond to ensure completion on a very tricky purchase. Easily contactable, very responsive and extremely accommodating. A very professional service all round.
Thank you for taking the time to leave such a lovely review Matt. We hope you enjoy your new home! :-)
5/5
GoogleAll the team were excellent at keeping me informed of what was going on with the purchase of my lovely cottage. Very friendly and professional, and nothing was too much trouble. Would thoroughly recommend.
Thank you for your kind comments Helena :-)
5/5
GoogleWe found Hayley and indeed all the Richard James team, very helpful and understanding throughout the whole procedure of buying and selling. Strongly recommended.
Thank you for the 5 star review Julia
5/5
GoogleI would like to say that the service from Richard James and Hayley Walden in particular has been first class. We always felt informed and supported throughout the sales process. Many thanks
Thank you very much, Adrian. We are so pleased to hear this and will pass on your kind words to Hayley.
5/5
GoogleWe've used Richard James in the past for selling and buying, and they would always be our number choice. They've a real friendly approach, listen to what you're looking for and wanting to achieve, and work damn hard to make it happen. I …
Thank you for the 5 stars and review Victoria, so glad you had a good experience using us and look forward to helping you in the future. Good luck!
5/5
GoogleWe have been very pleased with using Richard James in Wroughton to sell our home. Professional service from the outset, no surprises, very smooth process and to get a comment from one potential purchaser that the agents are the only ones …
So pleased you had such a great experience with us Ian! Good luck in your new home and thank you for the review
5/5
GoogleRichard James staff have been extremely efficient throughout the whole process of marketing and selling our house. Everyone works so hard and deals with everything quickly. Honestly, I can’t fault them. I love the way Jess, Grace and …
Wow! Carolyne, thak you so much for your amazing review. We really appreciate you taking your time to do this and we will be sure to pass on this positive message to Jess, Grace and Hayley. We are so glad you've had such a fantastic experience with our Wroughton Team. Have a lovely weekend.
5/5
GoogleAn excellent company at the top of their game. Ross and the rest of the team in the Wroughton office are head and shoulders above the rest of the pack. It is rare to find such a quality agent. Highly recommended.
Thank you for the review Nicholas! So glad you had such a great experience
5/5
GoogleBrilliant, Personal, Honest service from Richard James. Can't possibly say thank you enough to Ross from the Wroughton Office. Without him I have no doubt that what was a very complex chain would never have completed. Ross intervened and …
Thank you for the 5 star review Andy! We will make sure this gets passed back to Ross and the team
5/5
GoogleI would like to recommend high professional service provided by Hayley Walden. Her effectiveness has led us to bought a house even in such a difficult situation as COVID 19. Very nice personality and manners.
Thank you for the 5 star review Mariusz! We are so pleased we could help find the right home for you in such a difficult time! Hayley is a valued member of the team so I will ensure she gets this review
5/5
GoogleWe recently sold and purchased through Richard James and have been thoroughly pleased with the service we have received from everyone. Richard, Ross and the teams in both the Old Town and Wroughton offices were very friendly and …
Thanks for the review Jessie!
5/5
GoogleVery customer focused
Thank you for the 5 star review Mark! We appreciate the feedback and will pass on to the team.
5/5
GoogleHayley at RJ dealt with our onward purchase and was integral to the process from start to finish, always kept us informed on progress and ensured that traction was always maintained.
Thanks Shaun, we are so pleased to hear this. We will be sure to pass on your lovely comments to Hayley.
5/5
GoogleBig thanks to the team at Richard James, especially to Liz and Hayley for handling our move in such a professional, yet personal way!
Thank you so much for your kind words! Liz and Hayley will be thrilled to hear your feedback. We're here to make the moving process as smooth and stress-free as possible. If you need anything else, feel free to reach out.
5/5
GoogleRichard James were absolutely brilliant during the sale of my property. From arranging viewings to dealing with the buyer and solicitors, their service was impeccable. I would definitely recommend them without hesitation.
Thank you for the review Sam! We are so pleased you had such a great experience
5/5
GoogleVery smooth and efficient process! Jo Costin did a great job of following up and making sure everything was moving forward in the sale. A great company with strong branding and positive Passionate employees
Thanks Jacob for the review! I will pass this back to Jo. Good luck with the move!
5/5
GoogleVery professional estate agents. We received excellent service. Thank you very much !
Thank you for the lovely review Claire
5/5
GoogleWonderful service from everyone at Richard James, in-depth local knowledge plus great customer service made the whole experience as painless as possible
Thank you for taking the time to leave us a lovely 5 star review Dorothy. We are so pleased to hear this and will be sure to pass on your kind words.
5/5
GoogleFantastic service all round, 2 weeks on the market, 6 viewings. The Wroughton team are knowledgeable on the area/market, attentive to individual needs and questions. Highly Recommended!
Guy Thanks for the 5 star review and kind words. We are really pleased that we have … More
5/5
GoogleA service second to none, not your run of the mill agent, ( not half hearted like some ) but a genuine devoted client based caring team. A* to Haley.
Thank you for the lovely review Lorraine! I will ensure the team get this review
5/5
GoogleRichard James delivered what they promised. We have been very happy with their service and would recommend to others!
Thank you for your kind words! We're thrilled to hear that you are satisfied with our service and would recommend us to others. If you ever need anything in the future, don't hesitate to reach out.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Richard James's Wroughton office has 191 reviews across two platforms: 187 on Google, 4 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Richard James is rated 4.7 out of 5 across all 191 reviews, and 4.8 out of 5 on Google from 187 reviews, checked 9 October 2026.
Richard James, 80 High Street, Wroughton SN4 9JZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
