Richard James reviews

★★★★★ 5/5

Google

Sam and all the staff have been excellent in selling our late fathers house. We were kept well informed throughout the whole process. They were always happy with any queries we may have had. A fast, smooth and efficient service, thank you.

Alan · 20 June 2026

★★★★★ 5/5

Google

Richard James Wroughton has been efficient in helping us identify a buyer for our house in East Wichel, of which my wife and I are both grateful. In particular, I would like to mention Mr James Sargeant who has been helpful throughout.

Tonny · 24 March 2025

★★★★★ 5/5

Google

We have recently sold our home via Richard James in Wroughton. The team, especially, Lara and James, have been incredible in not only marketing our home, but with viewings, negotiations, communication and going above and beyond to try and help us find an onward purchase. I would not hesitate to recommend the Wroughton branch for selling and purchasing.

Abbie · 24 January 2026

★★★★★ 5/5

Google

James came around today to value our bungalow. Such a nice friendly young man. Discussed what he thought was the value of our home and explained everything. Left documents to go through with my partner which are really helpful and........he liked my cup of tea and..., Humphrey hound. It was really helpful to talk with someone who has Wroughton knowledge. Thank you James

Erica · 9 December 2025

★★★★★ 5/5

Google

Working with Jade and the team at Richard James was a Breeze. Jade kept me updated throughout the process and gave me advise when needed. Top Job Jade you are a real asset to Richard James

Steve · 25 April 2025

★★★★★ 5/5

Google

Excellent friendly service from everyone I came into contact with at the Wroughton Office. In particular I would like to single out Hayley Walden who was superb in many ways, not only in terms of keeping us informed about what was going on and answering our queries, but also by being pro-active in following up and in responding quickly and in detail. House selling is nearly always a trying experience but having Hayley there at all times right up to Completion made a huge positive difference. Also the fact that she was always in contact with the buyers and their solicitors as well as ourselves throughout the whole process meant that we were far better informed about what was happening than if we had to just rely on dealing with our solicitors. Plus everything done in a cheerful and positive manner. Invaluable. Well done Hayley.

Arthur · 25 September 2022

★★★★★ 5/5

Google

I had a great experience with this estate agency. The whole process was smooth from start to finish, and they made moving into my new home really straightforward. Communication was clear and helpful throughout, and everything was handled efficiently. I’m very happy with the service provided and would definitely recommend them.

Carmen · 28 February 2026

★★★★★ 5/5

Google

Selling our flat wasn’t a simple journey. We spent a year trying with other agencies before finally moving to Mo, and from that moment everything changed. …

Santy · 29 July 2026

★★★★★ 5/5

Google

We didn't chose to go with Richard James for the sale of our house, but we certainly wish he had. We went with an online estate agent with absolutely ZERO after sales care. Hayley Walden in the Wroughton branch was our sellers after sales negotiator, she was great and chasing solicitors (mine, our sellers and even our buyers solicitors). She would call regularly with updates and was very helpful along the way! Would definitely recommend Richard James, thanks Hayley.

Tom · 24 March 2022

★★★★★ 5/5

Google

Cannot praise Gareth and the team at Wroughton Richard James enough. Tenacious, patient and great communication from start to finish of what was a challenging transaction. Genuinely felt supported and valued - you cannot put a price on superb service like this on one of the most important transactions of your life. Thank you all

Justine · 24 March 2024

★★★★★ 5/5

Google

Jade was very efficient and on the ball with our purchase. Frequent updates and easy to contact thanks so much for your help very much appreciated x

Sarah · 17 April 2025

★★★★★ 5/5

Google

Naomi McDonald was absolutely fantastic today. She showed the property with great professionalism, was friendly, knowledgeable, and made the whole experience smooth and comfortable. Her positive attitude and excellent communication truly …

Mrs · 20 April 2026

★★★★★ 5/5

Google

We sold our house and bought our new house both through Richard James. They were professional and friendly throughout the process, but what really made this whole thing a positive experience was having Hayley, our lovely, helpful and friendly sales progressive. Hayley was fantastic and took a lot of the stress out of it which was much appreciated! Always on hand to help, she really was invaluable.

Alison · 25 September 2022

★★★★★ 5/5

Google

I was impressed withe the local knowledge offered by by Richard James and Sold my parents property quite quickly . All round great professional job by all the staff.

Jeremy · 7 April 2026

★★★★★ 5/5

Google

Hayley was an absolute star when she progressed the sale of my property. Nothing was too much trouble and she always went above and beyond, taking on a load of stress off my shoulders so that my move went really smoothly. I can’t praise her highly enough. She is incredibly friendly and supportive, but also unfailingly professional.

Carolyn · 24 March 2023

★★★★★ 5/5

Google

Hayley and all the team in Wroughton were a great help in the purchase of our home. Even when others wouldn't communicate Hayley and the team were always available. Prior to finding a house to offer on they were the only estate agent to keep in contact and give the impression they were actually there to help with the house search

Chris · 18 July 2022

★★★★★ 5/5

Google

Absolutely can recommend Richard James for making the process of moving less stressful. Our main contact Hayley was amazing, as are the whole team. We were kept up to date and all our dealings were professional and friendly. Little touches like the gorgeous bouquet of flowers and wine with a welcome home pack also made the move extra special. Thank you so much.

Jackisasausagedog · 24 March 2022

★★★★★ 5/5

Google

Our stressful and drawn out sales/purchase process (not Richard James fault) was made all the more bearable by Jade who kept us updated on progress at all times in her friendly and caring manner. Many thanks to all involved.

Mickyandchris · 21 October 2025

★★★★★ 5/5

Google

Hayley and staff have been very supportive during the course of our purchase of our new home. Hayley is very informative and was always happy to help with any concerns and always kept us fully informed. Thank you Hayley and the Team for everything. Debbie and Bob.

Deb · 24 March 2023

★★★★★ 5/5

Google

This Estate Agent was very helpful from beginning to end and kept me up to date with the progress of my sale. Hayley was always ready to help with any setbacks and I felt that I was given personal service at all times.

Margaret · 24 March 2023

★★★★★ 5/5

Google

Would definitely recommend, mainly due to Jade, who supported us throughout the process; she went above and beyond to keep things moving with our purchase and we were very grateful!

Martha · 24 November 2025

★★★★★ 5/5

Google

Good friendly service. Very good at keeping in touch with updates.

James · 20 April 2026

★★★★★ 5/5

Google

Hayley was our key contact at Richard James after we accepted the offer. Hayley has been very professional throughout the process and providing guidance each step of the way. Hayley is a super problem solver and helped us with a few challenges. Highly recommend RJ - great service all round

Bharat · 24 March 2022

★★★★★ 5/5

Google

I have been hugely impressed with Hayley Liz and the team in Wroughton. Buying an older property I have had numerous concerns that Hayley has dealt with brilliantly, always efficient, always friendly and always responding quickly. I would definately recommend this agency to anyone. They go above and beyond expectations.

Linda · 24 March 2022