Trusted Agent profile · Wortley, West Yorkshire
Verified
★★★★★
643 reviews across 1 platform
134-136 Lower Wortley Road, West Yorkshire, LS12 4PQ
Part of Manning Stainton, see every office.
Manning Stainton's office in Wortley, West Yorkshire, at 134-136 Lower Wortley Road, is rated 4.5 out of 5 across 643 reviews on 1 platform, including 643 Google reviews rated 4.5.
Every review we hold for the Wortley office, from every platform, shown as written. First names only.
5/5
GoogleRobert Bassett @ Ewe Move was fantastic, really went the extra mile with everything to make our sale happen and was always contactable and helpful. Clearly very passionate about his work too. Massively recommend.
Thank you, we really appreciate you taking the time to leave this. Rob will be so pleased to read it, he really does put a lot into making sure a sale goes through as smoothly as possible so your comments will mean a lot to him.
5/5
GoogleGrant Turness has been great throughout the viewings process and always very professional and insinghtfull with details about properties and areas. Also Robert Basset. Thank you very much Ewe Move
Thank you for the lovely feedback, it’s really appreciated. Grant and Rob will both be pleased to hear your kind words. We’re so glad you had a positive experience with the viewings process and found the advice and local knowledge helpful throughout.
1/5
GoogleI took out flatfair. The tenants disconnected the bathroom fan dryed clothes indoors . Photograghic evidence and emails to the tenant were done, so everything is time stamped. The tenants left horrendous mould Clearly if tennants disconnect a bathroom fan then a reasonable man would expect mould and ask "Why did you disconnect bathroom fan ? But flatfair cannot see the connection. They choose the route which means they do not have to pay. Graffeti on walls broken shower £3000 to rectify flatfait gave me cost of 1 tin of paint. FLATFAIR REFUSED TO PAY. THIS SCHEME IS A CON TO GET POOR QUALITY TENANTS WHO CANNOT AFFORD A DEPOSIT INTO YOUR PROPERTY. Do not let estate agents pull the wool over your eyes, getting a payout for damage even when you supply emails with photographs during the tenancy and good quality evidence is disregarded by flatfair and you have no route for a fair appeal.IT is designed so they do not pay landlords because it costs them money. As a landlord YOU WILL LOSE MONEY LOOK AT OTHER INSURANCE! Look at other 1 star reviews previous to mine they all tell the same story regarding damage. I AM NOT ALONE, THERE ARE MANY SIMILAR STORIES FROM LANDLORDS! (Listen to the warning signs) Its heart breaking to receive a property in this condition. When I formally gave tenants notice to leave. The tenants had responded by saying they wanted to stay as they could not find anything better by email to the agent. I myself had lived in the property. YOU HAVE BEEN WARNED IF YOUR A LANDLORD AVOID (Only agents give good reviews)
Hi Sukhvinder, Thank you for your review. I want to start by being clear that we support landlords and take property damage claims seriously. Though we are not an insurance provider, we have helped thousands of landlords and paid out millions through our service, and where tenants are responsible, we work to ensure landlords recover what the evidence supports. In this case, the charges were not rejected by flatfair. They were considered through an independent adjudication process, which is the same kind of evidence-based approach that would apply in a traditional cash deposit dispute. Even with a cash deposit, deductions still need to be supported by check-in/check-out evidence and documentation showing tenant liability. Here, the adjudicator did make an award where the evidence supported it, including a contribution toward redecoration/mould treatment and cleaning. However, the larger charges were not awarded in full because the evidence did not clearly support full or in some cases, even partial tenant liability. For the mould and redecoration claim, the adjudicator accepted that there had been deterioration during the tenancy, but also noted that much of the decoration was already recorded as being in poor condition at check-in. They also found there was no specialist evidence clearly showing that the mould could be attributed solely to the tenants, rather than other structural factors. A contribution was still awarded, but not the full redecoration cost. For the large claim related to the kitchen units, no award was made because the check-in report had already recorded them as being in poor condition, and the evidence did not show deterioration beyond that starting point (The tenants also supplied evidence that they had raised the condition of the kitchen units at the start and during the tenancy). For the shower claim, no award was made because the check-out evidence did not show that the shower unit was damaged or non-functional at the end of the tenancy. After your initial challenge, the case was reviewed again by a second adjudicator, who reached the same outcome and found no error in the original decision. We appreciate this was not the outcome you had hoped for, and we understand why you are disappointed, however flatfair's service is fundamentally based on being fair to all parties involved and that means ensuring that tenants are only held responsible for charges supported by evidence. Best regards, Damola Head of Customer Operations
5/5
GoogleA very friendly and professional approach from the whole team at Hoppers throughout a lengthy sales process. Special thanks to Leeselle, Pam and Claire for their efforts.
Thank you so much Maggie!
5/5
GoogleAmazing service from Alex and the team throughout our whole buying process, regularly updated us and kept us in the loop. We have a dog and Alex also got him some treats to go in our completion gift bag which was such a lovely touch! Thank you x
Thank you Megan, pleased we could support you through your purchase! Nice to know the treats were well received. All the best.
5/5
GoogleI recently had the opportunity to see Mike working with his clients and I was genuinely impressed by his approach to estate agency. What struck me most was how much he genuinely cares about his buyers and sellers. This isn't someone going through the motions or just chasing fees - he's absolutely focused on helping people move into their dream homes. The personal attention he gives to each client and property is exceptional. Mike's hands-on approach and honest, straightforward communication style sets him apart. He's knowledgeable, dedicated, and clearly passionate about what he does. It's refreshing to see someone in this industry who truly values relationships and outcomes over quick transactions. If you're looking for an estate agent in the Newport or Cardiff area who will genuinely have your best interests at heart, I wouldn't hesitate to recommend Mike. He's the real deal.
5/5
GoogleGreat service from Alex at the Wortley office. This is the 2nd property that we have purchased with the Wortley office and Alex has been lovely to deal with keeping us informed along the way, chasing solicitors for us right through to completion, a lovely person and pleasure to deal with.
Thanks Mohammad! Delighted you chose us again, wishing you well.
5/5
GoogleThe staff were very friendly and informative when I called them, and Jayne was very patient as we were running late and she didn't rush us and answered all our questions
Thank you, Kelly, for your lovely review. Your feedback means a lot to us, and we’ll be sure to pass on your kind words to Jayne. Warm regards, The Preston Baker Team
5/5
GoogleEmily was very helpful, professional, and supportive throughout. She communicated clearly, responded promptly, and made the whole process smooth and stress-free. I really appreciated her guidance and would highly recommend her services. ⭐️:
Thank you for the recommendation, Ameer! It’s great to hear Emily provided the clear communication and support we aim for. We’ll pass your thanks on to her and the rest of the Shrewsbury team.
5/5
GoogleSo pleased with the service we had from Mark and the team. Amazing professionalism and made our house sale easy and pain free especially as it was our first time selling. So helpful and highly recommended
We’re so pleased we could help make your first sale feel straightforward and stress-free. Mark and the team will be delighted to hear your kind words. Thanks again Cheryl for the recommendation and for choosing EweMove.
5/5
GoogleTruly don't have the words to describe my gratitude for Ed Weisz. He has found me my dream role and allowed to progress in not only my professional career, but also in life. I had a call with Ed where I told him what I want to do with my career and he totally understood and was incredibly personable. He only called me when he knew something was right for me and due to how good he is at building relationships with people, I completely trusted him and have now landed a dream job. Throughout the whole process, Ed was brilliant. We'd catch up regularly and he was always there to answer any questions I had. I probably drove him mad at times! But he was always available and I'm so thankful for that. If anyone is looking for a role, I will 100% recommend Ed because he will fully understand what you want and only ever put you forward for a role that works for you. On top of all that, he is genuinely a lovely guy and I believe I will stay in touch with him for the rest of my career. Thank you ⭐️⭐️⭐️⭐️⭐️
Wow!! What a brilliant review. Thank you for taking the time to write about your experience with Ed. We are delighted to have been a part of finding your dream role and we wish you all the best in it! Barry and the team at Collins Property Recruitment.
5/5
GoogleFrom the beginning of our journey to find our forever family home, throughout the process and to the end upon completion - Chloe was fantastic. She responded promptly to all messages and enquiries we had and was truly professional, yet friendly and approachable. Thank you! ❤️
Thank you so much Rachael, Im so happy to have helped you with your search to find your perfect family home. Wishing you and the family lots of happiness there 💚 …
5/5
GoogleVery serious and helpful company! A special thank you to Tom and Catherine, always keep us informed. If you looking for a company to sell the house this is your! Thank you!
Thank you Max for such kind feedback. Really pleased the communication and support stood out to you during your sale. All the best!
5/5
GoogleA special mention to Jenna and Jade at Neilsons who helped me through the process of selling my home! Can’t recommend them enough and also Neilsons in general, a great company to go with. Always very helpful and there to answer any questions regarding the selling of a property! A massive thank you in making this process all a little less stressful :)
Thank you so much for your kind words Rebecca! We're thrilled to hear that Jenna and Jade were able to support you throughout the process of selling your home. Your recommendation means the world to us, and we're so glad we could make the experience less stressful for you. Best wishes in your next chapter, and thank you for choosing Neilsons!
5/5
GoogleAlex C was the most communicative and informed of all the people we dealt with for our sale and purchase. She kept us up to date and provided a really helpful go-between to the vendors. She always responded promptly and was really helpful throughout the process. We were also really touched by the welcome pack from MS, even though we were the buyer, not their client. The toolkit especially came in really handy as we were putting bits of furniture together and just generally getting the place sorted.
Thank you for such praise, Felix. It’s great to hear that you felt everything was well communicated and supported, and that the extra touches made a difference too. We really appreciate you sharing this!
5/5
GoogleGreat experience buying my new home with the Wortley branch. Dealt with Habib initially and then Alex once the sale was agreed and both kept me fully up to date throughout the whole process and was always at hand to deal with any issues. Would recommend!
Thanks Lee! Sending our best.
5/5
GoogleIt was by pure chance that we found Ben and Ewe move, to help us sell our Dad's house. He found us a buyer very quickly and although the process was a little slow, through no fault of Ben's, we got to completion relatively simply. Ben was very professional and helpful and it was nice to use a small local estate agent.
A chance encounter indeed, it’ll remind me to stay true to myself and make sure I continue to walk the streets myself! But it was pleasure to help, although I’d have wished for better circumstances! Love to the family! ❤️
5/5
GoogleAlexandra was polite, professional and helpful with our sale, she kept us well informed of viewings, outcomes and offers. She was upbeat and enthusiastic about the whole process! Thank you for all your time and expertise.
5/5
GoogleCouldn’t thank Ed enough for helping me secure my new role! From the first chat, Ed was always so helpful and really tried to make sure every role he presented to me matched perfectly what I wanted! Pretty quickly Ed realised I did not want to stay in Lettings and he started looking outside the box for roles that could work for me. Changing role/industry was scary but Ed made it so easy and straightforward and helped me secure the most perfect role for this new chapter! Thank you :)
What a great review! Thank you so much for taking the time to write it. We are delighted to hear of your experience and which you all the best in your future. Best wishes, Barry and the team at Collins.
5/5
GoogleOur house purchase was a long, hard, six month slog, but the very helpful, friendly and efficient staff at Hoppers worked like heroes to get us over the finishing line. Our special thanks to Pam, Leeselle and Alison for the time and effort they put in. We can't praise them enough! Thank you once again.
Thanks Kenneth, I'll pass this on to them. They'll be delighted. Thank you for the review!
5/5
GoogleI cannot thank Zamir enough for all of his help! From the moment he messaged me on Linkedin he has been nothing but helpful and kind. He kept me in the loop the whole time and answered any questions I had. I cannot recommend him enough! A credit to your team!
We couldn't agree more! It wonderful to hear such kind words and for you to take the time to write them. Good luck in your new role!
5/5
GoogleBuying a property is not easy. There are lots of people involved - buyer, seller, lawyers, estate agency etc. - the process was quite long. From my recent experience I can tell you that it was really useful to receive help from Manning Stainton, especially from move manager Lesley Alexander. She was in touch with updates every week, even when I hadn’t received any news from my solicitor for few weeks. It was easier to get through the waiting period. Thanks Lesley and the Manning Stainton team very much for all your help during the past few months!
5/5
GoogleI have been a client of Neilson's for over 10 years and I cannot praise them enough for being really efficient and highly organised. This time I dealt with Claire Scott and Katie Piacentini who were absolutely amazing. Would highly recommend Neilsons to anyone. Thanks also to the rest of the team who were involved (Daniele, Suzie and Amelia).
Thank you so much for your kind words and continued trust in Neilsons over the past 10 years! We’re thrilled to hear that the team provided such excellent service. Your recommendation means the world to us, and we’re always here to help.
5/5
GoogleAmazing customer service from Manning Stainton. Our representative was Habib and he was excellent. He always made sure to keep us in the loop and explained anything I was unsure of(which was a lot since I’m a first time buyer). I couldn’t recommend him enough, and we’re extremely thankful for all of his help. Edit: Forgot to mention! The gift bag was also such a lovely thought that we were so grateful for! We received a small tool kit in ours and it turned out really useful and helped us to put up the TV on the wall, bonus!!
We love hearing feedback like this, thank you Kayla for taking the time to write it. It is great to know you felt guided and reassured throughout, and we are glad the welcome gift came in handy too.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Manning Stainton's Wortley office has 643 reviews across 1 platform: 643 on Google.
Manning Stainton Wortley is rated 4.5 out of 5 across all 643 reviews, and 4.5 out of 5 on Google from 643 reviews.
Manning Stainton Wortley, 134-136 Lower Wortley Road, West Yorkshire, LS12 4PQ.
