Trusted Agent profile · Worthing
★★★★★
396 reviews across 3 platforms
2 Boxgrove Parade, Goring-By-Sea, Worthing, BN12 6BR
Robert Luff and Co's office in Worthing, at 2 Boxgrove Parade, is rated 4.8 out of 5 across 396 reviews on three platforms, including 362 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
362
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
24
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Robert Luff and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
5/5
GoogleWe bought a property that was for sale with Robert Luff and can thoroughly recommend them. As first time buyers it was quite a daunting process, however, David helped us through it all and was extremely helpful, professional and personable. No query was too small or silly and he was in regular contact by phone or email. Thank you to David for his excellent service.
5/5
GoogleDavid at the Goring office is a legend. We bought through Robert Luff but must say, I wish we had sold through them too. Dave kept us up to date as best as possible, great communication and incredibly friendly. Our whole process from start to finish was incredibly complex but Dave handled it brilliantly.....!
5/5
GoogleThank you so much to Jamie and all the team at Goring office. I previously had property on market with another agent. As soon as I changed to Robert Luff and Co, there was an upturn in activity. The contact provided was great and kept me updated throughout the whole process. I would highly recommend Robert Luff and Co. Thank you for the great service you have provided.
5/5
GoogleThe Goring team at Robert Luff have been brilliant with the process of the sale of my property especially Jamie who helped me step by step through the unfamiliar process of selling as it was my very first.They are very professional and friendly team and I would recommend them to anyone who needs a reliable and trustworthy team.Thank you Jamie and the team for your support.
5/5
GoogleI would highly recomend the Goring branch. Especially Jack, hes a 5 star estate agent, very professional and honest. As a first time buyer i had a lot of questions that he always enthusiastically and clearly answered. I was also constantly and promptly informed about what was happening. The whole process has been a fun experience, a big thank you to Jack and the Goring team.😁🏡
5/5
GoogleHuge thank you to Dave King and the team at Robert Luff Goring who went above and beyond to find us our first property, which we completed on yesterday! Dave showed fantastic knowledge of the area, provided sound advice to our many questions, and was always just an email or call away. So grateful for their assistance and would definitely recommend them to others. Cheers! :-)
5/5
GoogleWe have recently purchased a property through Robert Luff. Our agent Dave was extremely helpful and professional, he was understanding of us as new buyers and when things came down to the crunch on a Friday afternoon, he went the extra mile working up and down the chain to get us to exchange. Highly recommend their services.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleDavid was fantastic from the day he showed me properties. He was efficient , understanding, never pressuring and always kept he up to date throughout the whole process . In my particular purchase I believe he went over and above to ensure the sale went through . I also found everyone else helpful and David always returned my call . Highly recommend .
1/5
TrustpilotNot to be trusted
Never responds to any complaints. Properties are always a mess and they will rip you off. Keep a close eye on your deposit. They aim to claim that too. Remember the Property Ombudsman will always help
Thank you for taking the time to share your feedback Pierro - we’re really sorry to hear that you’ve had a disappointing experience. We take concerns like yours seriously. Our aim is always to maintain properties to a good standard and ensure our clients and tenants are treated fairly and respectfully throughout. If you feel this hasn’t been the case, we would genuinely like the opportunity to look into the matter further and resolve any outstanding issues. Please feel free to get in touch directly with our management team so we can understand what happened and see how we can put things right. Kind regards, The Robert Luff & Co Lettings Team
5/5
GoogleJamie and his team sold our house in under a week! Even tho the sale took longer to complete than normal, he kept us up to date and got far more involved than he needed to to push the sale through for us. I would highly recommend if you are looking for a estate agent thats hassle free.
5/5
GoogleIf you are looking to buy or sell a property then Dave King is your man, Listened to our requirements, found us the perfect house and has been on the end of the phone when ever need, Quick to respond to emails, Nothing seems to much trouble. All members of staff are keen to help. Would highly recommend Robert Luff & Co
5/5
GoogleI dealt mostly with James whilst purchasing my property. From the first viewing through to exchange of contracts he's been amazing! He's kept me updated with all aspects of the purchase, and he's chased whenever anything has slowed down. I would definitely recommend dealing with this agency, and will contact them if I ever decide to sell.
Thank you for taking the time to write such a positive review of your experience with James at our Goring office. We're so glad that he was able to help you through the entire process and that you would recommend both him and our agency. It's wonderful to know that we were able to meet your needs and exceed your expectations. Thank you again for choosing Robert Luff & Co!
5/5
GoogleThanks so much to Dave at Robert Luff for helping to guide us through the purchase of our first house. He was very patient and happy to answer an endless stream of questions! It's been a long road but we got there in the end, and thank you Dave for everything!
5/5
GoogleI would 100% recommend David King and the service that he provides and now we've had such an easy ride of buying we will certainly be back to use his services again some day. He made us feel totally at ease and gave us regular updates throughout the whole process which really took the pressure off what could of been such a stressful process.
5/5
GoogleJamie and the team were professional and friendly and kept on top of things for us, frequently chasing updates and we weren't technically their clients- we were buying through them. It helped a lot, during a stressful time to know we were dealing with a really good agent.PositiveQuality, Professionalism
5/5
GoogleA pleasant experience very professional and patiently cautious I thoroughly appreciated the young agent
5/5
TrustpilotThankyou Callum
Thankyou Callum for sorting out the issue today. Superstar 👍
Thank you for you fantastic 5 Star Review of Callum's service Matthew. We do hope you'll reach out if you require any further assistance and continue to recommend our services.
5/5
GoogleWe bought our first home with Robert Luff this year and they were always on hand to help explain the process and help with any questions or queries about being first time buyers. Dave was especially helpful and always kept us up to date and informed on the process.PositiveResponsiveness, Professionalism
5/5
GoogleHighly recommend Robert & Luff Goring . Everyone are so friendly and efficient. A special Thank You to David King, from the initial quotation through to the completion he has been fantastic. He helped me through some tricky situations with the sale of my property. He will update you every week and always available to answer your questions. Many thanks.
1/5
TrustpilotNot very helpful at all
Not very helpful at all. Spoke to one of their mortgage advisors who said will email the forms I need to submit for them to review as we are interested in one of their properties, no email received. It’s been 5 days now. No callback whatsoever.
Thank you for taking the time to leave us a review, and we’re really sorry to hear about your recent experience. This is certainly not the level of service we aim to provide, and we completely understand how frustrating it must be to feel ignored, especially when you're trying to move forward with a property you're interested in. Thank you again for your feedback, it helps us improve, your comments have been taken on board and will be passed onto our Management Team.
5/5
GoogleExcellent service, very friendly and professional people. David King was our main contact and he was really helpful with his positive manner, always responds very quick to emails, giving enough support and explanations when we stuck. A big thank you to Dave for his all effort and it was a lot less stressful than we thought. Would highly recommend..
5/5
GoogleDavid and the team at the Goring branch have been truly amazing. David was our main point of contact throughout the whole purchase process and was really helpful and supportive - always giving us excellent advice and keeping us posted with any updates. A fantastic Estate Agent to deal with overall and highly recommend them. Thanks again! Barry.
5/5
GoogleDave and the team were very professional and helpful the whole way through the process of selling our property. i really liked Dave's energy and enthusiasm from the first time i met him and he always kept me informed about what was happening. i would fully recommend robert luff to anyone wishing for a good service to start to finish...
5/5
GoogleI recently viewed several properties whose details were provided by Robert Luff. Their agent Jack Cottingham was most helpful and offered good advice and always went the extra mile. Although I have actually decided to pursue a property marketed by another agency I just wanted to thank Jack and Robert Luff for their help during my search.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Luff and Co's Worthing office has 396 reviews across three platforms: 362 on Google, 10 on Facebook (across the whole business), 24 on Trustpilot (across the whole business).
Robert Luff and Co Worthing is rated 4.8 out of 5 across all 396 reviews, and 4.9 out of 5 on Google from 362 reviews.
Yes. In The Trusted Agent 2026 awards: Robert Luff and Co, Worthing won Trusted Agent.
Robert Luff and Co Worthing, 2 Boxgrove Parade, Goring-By-Sea, Worthing, BN12 6BR.
