Every review we hold for the Worthing office, from every platform, shown as written. First names only.
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5/5
GoogleMy property had been on the market with another agent before I met with Robert Luff in Goring. On first meeting him, I was a little sceptical that David King was telling me what I wanted to hear however I sensed there was something different about him. Iβm glad I listened to my instincts as Dave went above & beyond what he said he would do in respect of selling my property. Sadly we had more than a few false starts however Dave was in my corner every step of the way. Even when it was bad news, he kept me informed occasionally seeming more frustrated by events than I was. He behaved like he was selling his own property & never gave up. I lost count of the calls Dave made βchasingβ people associated with the chain. Dave really is someone I would use again. I have no doubt recommending Robert Luff in Goring. Thank you Dave ... you made it happen ππΌ
Colette Β· 13 June 2019
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5/5
GoogleMe and my husband have just brought our first home through Robert luff & co in goring and we highly recommend them. Jack was very friendly and professional and not at all pushy as we experienced with other estate agencies. At various stages through our process we have had help and support from all the team. Being first time buyers it was all new and confusing, but all the team were friendly, patient and very understanding. Thank you for helping us find our dream home.
Erin Β· 13 June 2019
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5/5
GoogleWe recently just completed on our first property - a 2 bedroom house with Robert Luff. The service was beyond what was expected and both my partner and I thought that they were the best of all parties involved with keeping us updated with process. Jack was always a phone call away as well as Jamie. They always made time for viewing appointments that were needed. As first time buyers, Jack made it easy to understand all that was involved and put us at ease. When we go to sell and buy another property, we can't imagine using another estate agent! Thank you Jack & Jamie (and everyone at Robert Luff Goring)!!
Jessica Β· 13 June 2019
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5/5
GoogleThe friendly and professional service I have received from the Robert Luff office in Goring-by-Sea has been second to none. The whole process of selling my property, from beginning to end, has been handled with an honest and personal touch. Their regular contact to keep me updated on the progress of my sale was very much appreciated.
Many thanks to Jamie, Dave, Jack and Laura for all their help and advice.
I would not hesitate to recommend Robert Luff & Co to anyone wishing to sell or buy a property in the Worthing area.
Stephen Β· 13 June 2019
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5/5
GoogleI'm not one to usually write reviews but just wanted to share how impressed I was with the team at Robert Luff and Co. Jamie, David and Jack were absolutely amazing in not just selling my property almost straight away but also throughout the entire sales process with dealing with solicitors and the chain. We managed to exchange yesterday and really cant thank you guys enough for all your hard work with no phone call or question a problem. I will be telling all my friends and family to come and find you and will be coming back when I start looking for my next move. Keep up the great work. Thanks again
Adam Β· 13 June 2019
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5/5
GoogleWe are first-time buyers and first came into contact with Robert Luff when Luke Mills arranged a mystery tour of six properties at the beginning of our house-hunting journey. The logistical exercise was handled expertly - like he'd had a secondment at the Ordnance Survey - and built up an excellent first impression.
Ultimately, our paths didn't cross again until some months later when, having seen our preferred purchase with another agent go downhill at the last minute, we booked in a viewing at a house under Robert Luff Goring.
From the word go, Dave King was personable and extremely helpful. On the same day we had an offer accepted and Dave helped guide the negotiations to a conclusion which both sides were happy with.
As the buyer, we weren't directly clients of the firm, but Dave certainly made us feel as valued as the vendor. Nothing was too much trouble and he was always extremely responsive to emails and calls. He is down to earth, friendly and easy to build up a rapport with. Nothing was too much trouble and we got the impression that he personally stepped in to help at tricky points, like helping the vendor obtain quotes for work needed on the property following the survey.
While Dave was our main point of contact, thanks must also go to the rest of the branch. First-timers like us are probably a right pain, but the likes of Jamie and Jack took their fair share of concerned calls and stupid questions and really helped us out.
In the nicest possible way, I hope we don't see them for a while (unless we win the lottery and become property moguls), as it'll mean the home we have found was a perfect fit for our growing family!
Cheers guys - and highly recommended.
Oliver Β· 13 June 2019
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5/5
GoogleThank you to Dave, Jamie and James at Robert Luff Goring branch. They have handled the sale of our house admirably and Dave even introduced us to the house we are now buying too. The team are very responsive, willing to chat things through and always kept us well informed during the various stages leading up to exchange/completion. We would comfortably recommend them to anyone else looking to buy and/or sell a home.
Darren Β· 12 June 2021
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5/5
GoogleHi I have sold and baught houses through Rob Luff now for over 18 years and I just want to say a huge thank you to Dave King for always looking after us and being so professional at all times. We have many rocky situations but luckily Mr King has saved the day for us everytime so thank you Dave for everything you have done for me and my family.
Kind regards
Richard Β· 12 June 2021
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5/5
GoogleDespite the fact that we are going through a Pandemic and everything is more difficult than usual we found David King and team at the Goring office very helpful. Their Strict Covid measures at all times meant that viewings were safe.
David kept us informed as to what was happening along the process of the sale which is always reassuring especially as we were abroad. I would recommend David and team.PositiveResponsiveness, Professionalism
Karren Β· 12 June 2021
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5/5
GoogleWe have recently sold our house through Robert Luff and would highly recommend them. Jack has been great throughout and has kept the urgency going through the whole process and kept us fully informed with developments and also offered valuable advice. Special mention also to Dave who was also very helpful. Not planning on moving again for a while but if & when we do it will be with these guys again.
Dave & Lisa Woods
Jude Β· 12 June 2020
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5/5
GoogleDavid King is probably the best estate agent I have ever had to deal with. Although my first impression was that he was a typical estate agent, I learnt that he was a lot more than that. I felt like I was the most important, if not the only, person that he was working for, which I know was not the case. He kept me fully informed on everything and actually listened and took note of my requirements. I can highly recommend this young man if you are looking for someone that you can trust with what can be an extremely stressful time. He has the ability to add that personal touch, which most do not.
Rachael Β· 13 June 2018
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5/5
GoogleI could not recommend Jamie, Dave, or James more highly. Our matter went on a long while but there wasn't one occasion when we were left wondering what was going on. They telephoned regularly with updates, chased solicitors and worked hard for us, with each knowing what was going on, so you could get responses from anyone if you had any questions. They were also very understanding, it can be a stressful time but they really made us feel that it wasn't about the sale, but what was best for us long term and that went a long way. I would not hesitate to make the chaps at Luff our first choice.
Jo Β· 13 June 2018
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5/5
GoogleMy girlfriend and I purchased a relatively small 2 bedroom flat through Robert Luff (goring branch), the service I received from Jamie, Dave, and Jack made us feel as though we were buying the most expensive property on the books, no problem was too small or phone call too late in the day!
Iβve always believed the estate agent is a dying trade, but Jamie and the team have shown me that you canβt put a price on quality. If I ever come to sell my flat, my business will be going to this estate agent.
Thank you Robert Luff Goring
Alexander Mullins & Amy Trower
Alexander Β· 13 June 2018
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5/5
GoogleThese are the people you need to see if you want your house sold! From our initial meeting on our doorstep with Jack to (eventual!) completion the team, especially Dave, worked really hard to help us achieve our goal of moving to our 'forever home'! Our transaction was a real roller coaster - none of our hiccups can be attributed to Robert Luff. On the contrary Dave worked very hard, with his colleagues, to keep our spirits up, and get our transaction back on track. His knowledge, optimism and humour encouraged us to stick it out and as a result I type this now from the lounge of our 'forever home'. Thank you.
Anne Β· 13 June 2018
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5/5
GoogleVery friendly staff, specially Dave, he has helped us both with buying and selling property. Always available to answer your call even out of hours. He has recommended us solicitor, mortgage advicer and i have got nothing against them. They were perfect to us. I do recommend this friendly chap Dave, who has helped and adviced us in many aspects of purchasing our house.
Thanks to all the staff in goring branch, we had no difficulties in selling our property. There were always helpful and behaved very friendly.
Thanks Guys.
Omid Β· 13 June 2018
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5/5
GoogleWould not hesitate to recommend Robert Luff in Goring especially Dave King. Dave really worked hard to find us a buyer and then was constantly available even late evenings when we needed things chasing or were having problems. Even when our original chain broke when we pulled out on our purchase it was no problem for Dave who smoothed everything over with all parties and kept the chain together. We have finally exchanged and have nothing but praise for Robert Luff Goring and Dave. Thanks for everything!!
Kevin Β· 13 June 2018
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5/5
GoogleDavid & James from Robert Luff has been very helpful with all our inquiries. They were quick to response and they deal with things we require as quickly as they can. Thank you so much for all your support from Day 1. Although it took as awhile to get the completion date but they made our mortgage journey as smoothly as possible, especially as first time buyers. I highly recommend them.
Jade Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you so much for the fantastic 5-star review! We're delighted to hear that David and James from our Goring Branch have been incredibly helpful with all your inquiries and have provided prompt responses to your needs.
At Robert Luff & Co, we understand the importance of efficient and attentive service, and we're thrilled that our team met your expectations. We're glad that we were able to assist you throughout your mortgage journey, making it as smooth as possible, despite any delays in the completion date. As first-time buyers, we recognise the significance of a positive experience during this process.
Your recommendation means a lot to us, and we're truly grateful for your trust in our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help.
Thank you once again for choosing Robert Luff & Co
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5/5
GoogleI can not recommend robert luff Goring office enough!
They have been so Helpful especially Jamie Bryant, who has gone above and beyond his work duty ,And put up with all our questions and worries that you naturally have . Have been able to contact everytime, it's been a pleasure for you to sell our property!
Thankyou so much!
They have made a stressful time in anyone's life much more easy and stress free.
Would also like to give a thankyou to all the others in the office who have been just as great!
Highly recommend these guys!!
Many thanks
The lawson's! π
Sommer Β· 13 June 2017
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5/5
GoogleFrom beginning to end the experience we had in the sale of our property was second to none.
From our initial consultation it was evident that Dave King, our appointed agent, had thoroughly researched the market and provided clear evidence for our valuation.
He went through the contract in a way that was jargon free and answered all of our questions without hesitation.
Throughout the process Dave and his colleagues were approachable and professional.
I cannot praise the team at Robert Luff, Goring highly enough and especially Dave as he battled for us over a stressful and awkward last week of negotiations not just for our purchase but with other professionals in the chain.
For an all-round professional service I can do no more than fully endorse and recommend Robert Luff Goring branch.
Ron Β· 13 June 2017
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5/5
GoogleI can't praise Jamie and his team enough for selling my property for me.
They were professional and caring throughout and always there to help and advise when needed..Dave was my first contact with valuing my house and I was very impressed with his attitude and approach.
I would highly recommend them to anyone who wants to sell their house with the least hassle and the best service .Jamie was outstanding ,I was informed on the progress of the sale regularly and his constant support was invaluable from the beginning until completion.
Su Β· 13 June 2017
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5/5
GoogleWe recently used Robert Luff to sell our property in Ferring. The whole team have been really helpful throughout. In particular Dave King who was very knowledgeable, kept us reassured with regular updates, always called when he said he would, and put in loads of effort to resolve a tricky situation. The advice Dave gave was spot on and he had a great knowledge of the process throughout. We couldn't recommend Dave and the team highly enough!
Claire Β· 13 June 2019
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5/5
GoogleWe were so fortunate to work with Jamie Bryant and his team from Robert Luff who made the purchase of our first home as simple as possible. He was always there for us ensuring fast communication and matters dealt in a timely matter between the parties. Excellent communication, stress free service, helpful and reliable. We would highly recommend Robert Luff and the office in Goring in particular.PositiveResponsiveness, Quality, Professionalism
Anton Β· 26 August 2021
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5/5
GoogleI can't sing my praise loud enough for Jamie Bryant and his team, outstanding service and support through out. Jamie went above and beyond on so many times, I truely can't thank him enough. He stayed in touch every week and has been no end of support to me and my family in our relocation to Goring.
A million Thank you's Jamie, I'd recommended you in heart beat.PositiveResponsiveness, Quality, Professionalism
Tracy Β· 12 June 2021
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5/5
GoogleRobert Luff went above and beyond in assisting us with our purchase. A special mention for David King who sold us the property, he is professional, friendly and gets the job done without fail.
David lead this transaction to completion and without him providing continuous updates, chasing all parties we would have had a much tougher time than we did.
Thank you David and the whole team.PositiveResponsiveness, Quality, Professionalism, Value
Joe Β· 12 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.