Robert Luff and Co Worthing reviews

★★★★★ 5/5

Google

Having just completed a sale with the Goring branch. I would like to say a big thank you to them all. The sale hasn’t been with out it problems. I have found them all helpful. Especially David King who has been involved from the start to finish. He has always been professional and never to busy to help with a query. Once again thank you to you all for your help and support

Jackie · 12 June 2023

★★★★★ 5/5

Google

Jamie Bryant and the Team at the Goring Office were superb in their handling of the sale of my mum's house from start to finish. Jamie is very perceptive and was able to do and say the right things at the right time to keep us informed with good communication. The sale was quite protracted for various reasons and Jamie worked hard to keep the chain moving forward and secure. His team was sensitive to my mum's situation of losing her partner which helpful a great deal. Great service start to finish from an excellent team. I highly recommend Jamie Bryant and his team at the Goring office.PositiveResponsiveness, Quality, Value

Jim · 26 August 2022

★★★★★ 5/5

Google

We purchased a property just before Christmas and James and the team at Robert Luff were brilliant. James kept us we’ll informed through the process and checked in regularly with us. As first time buyers it’s a great service.

Matthew · 12 June 2023

★★★★★ 5/5

Trustpilot

Harvey Bliss X

Hi, so I would just like to say a big shout out to Harvey Bliss.

Paula · 5 November 2025

★★★★★ 5/5

Google

Sue from Robert Luff is an ANGEL. We have had the most horrendous time trying to sell our flat (as well as buying a house) and she has been SO understanding and helpful throughout. Nothing is ever too much trouble, she gave us her mobile number to contact her after office hours and she was always there for me to have an absolute rant and a moan too. Especially this week when she had some really stressful personal stuff going on at home, she was still there to ralley around us and make us feel that much better. I would 100% recommend Robert luff just because of Sue alone, I don’t know what we would have done without her. Gutted she wasn’t in the office today because I can’t wait to give her a big cuddle and a bottle of prosecco. Thanks Sue! Thanks RL! From Charlotte & Phil

Charlotte · 12 June 2022

★★★★★ 5/5

Google

We decided to go with this agent as we were visited by Mark (Director) who assured us that he will be overseeing the whole process for us and we would only be speaking to his colleagues if he was away. We were happy with this approach and felt like he would go above and beyond for us to help ensure a quick sale for us. Unfortunately, this was not the case and we never heard from Mark again!!! However, I must thank David from the Goring Branch who was friendly, polite and kept us well informed. He is a true asset to Robert Luff and highly recommended.

Laura · 12 June 2022

★★★★★ 5/5

Google

This was the first time buying a house for my partner and I so as with many first-time buyers, we were absolutely unprepared! James Porter showed us around a couple of houses and seemed to know immediately what we were looking for. It only took two viewings before we found the one. James was incredibly helpful throughout the entire process from first enquiry, through to managing offers and then has regularly kept in touch since exchange to make sure we are all ok and kept up to date with any information. Aside from being very professional and proactive, James is also really easy going and friendly, genuinely paying attention and being on hand for any questions. The same goes for all of the rest of the team we have interacted with (Jamie, Dave, Dominic etc). I would highly recommend James and the team at Robert Luff if you are looking to buy.

Chris · 12 June 2022

★★★★★ 5/5

Google

I have been unfortunate to come across some really awful estate agents, some actual shockers, and then there are Luffs. I sold my family home some years ago with them, a difficult situation with them mediating with my ex-wife, they handled that with aplomb. So, when I wanted to sell my late fathers property in Worthing while living in Dorset, who did I ask? Luffs of course. Jamie and his team are lovely personable people, with great mediating and professional skills. His comms are brilliant, when he had a day off his team was fully briefed. His emails were on point and on the phone he was lovely to speak to whilst remaining professional. Would I have a chat to an estate agent at a party, yes but only if the were from Luffs. Great work, thank you Jamie, David and James.PositiveResponsiveness, Quality, Professionalism, Value

John · 12 June 2022

★★★★★ 5/5

Google

After using Robert Luff's services to sell a relatives house we were incredibly impressed with how smooth, swift and professional the service was, so when it came to selling our house we immediately went for Robert Luff again. We worked with David from the Goring branch and he was genuinely brilliant, he kept us in the loop at all times and offered valuable advice when we asked for it! Although I hope we've found our forever home, if we ever need to sell/buy again we will without hesitation be reaching out to David.

Ben · 12 June 2022

★★★★★ 5/5

Trustpilot

Just a note to say ''Thank you'' to…

Just a note to say ''Thank you'' to Jade Clapham at Robert Luff Worthing Branch who dealt with the sale of our property and was very understanding, helpful and tactful when it came to some tricky negotiating beyond 5pm! Simon & Andy

SIMON · 4 July 2025

★★★★★ 5/5

Google

Great communication throughout the process, and always super flexible with viewings and helping us contact others! Would 100% recommendation. Jamie was our estate agent and as first time buyers made the experience amazing and as easy as possible, very good at answering concerns we had too :)

Jade · 25 September 2024

★★★★★ 5/5

Google

Good service and attentive stuff working at this agency. Highly recommend!

Vera · 2 April 2026

★★★★★ 5/5

Trustpilot

Good service from Robert Luff

We were working with Phil Bennett at Robert Luff to make an offer on a property in Hove. He did a great job of answering questions promptly, dealing with prolonged negotiations over the price and generally being very easy to deal with. Thanks!

Simon · 21 May 2025

★★★★★ 5/5

Google

This is well overdue (apologies) however better late than never! It was Robert Luff to the rescue, again, for my second property sale with themselves. Most recently David, previously Jamie, both extremely professional, knowledgeable, relatable, reliable, informative and generally, really decent people. If you're looking for an honest, hardworking and enthusiastic Estate Agent, who gets the job done, please look no further than either David or Jamie. Thank you both!!

Danielle · 13 March 2024

★★★★★ 5/5

Google

Massive thank you to Jamie! From start to finish he was available to us, answering questions, even arranging for quotes for house clearance. He really went above and beyond my expectations...and he set pretty high service expectations from the day we first met! He did everything he promised, exactly when he promised and I felt I could trust him during a difficult time for my family. Thank you Jamie. I couldn’t recommend you and Robert Luff highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Sara · 26 August 2021

★★★★★ 5/5

Google

I can't recommend enough Robert Luff for an amazing service they have given in purchasing my first home. A huge shout out to Dave King who is always responsive, proactive in pursuing with the involved parties and has been supportive along the in an otherwise stressful first home purchase. He went above and beyond in getting things done and was always patient and lent an ear to hear out to me whenever needed. I strongly recommend to anyone who is looking for a Estate Agent service.PositiveResponsiveness, Quality, Professionalism

Dinesh · 26 August 2021

★★★★★ 5/5

Google

From start to finish David King was helpful, efficient and knowledgeable. Any issue which came up he had a solution or suggestion before my solicitor even contacted me. There were a number of issues along the way and as a first time seller I felt comfortable that David had these issues in hand. I couldn’t recommend David enough. Robert Luff as a whole have been friendly and professional throughout even if David was not in his colleagues James and Jamie picked up any questions without hesitation. All in all great service and if I need to move again David will be the the first person I call.PositiveResponsiveness, Quality, Professionalism, Value

Mr · 26 August 2021

★★★★★ 1/5

Google

Writing this review on behalf of my daughter who recently rented a property via Robert Luff. In short, the staff at RL bullied and intimidated my daughter when she ended her tenancy. They tried to withhold deposit funds for damage that existed at the start of the tenancy (thankfully she had photos to prove this) and also tried to claim cleaning costs, despite the fact that the property was left in a spotless condition (my wife spent a day there cleaning everything!). It was only when my daughter received help from the Tenancy Deposit Scheme that the deposit was returned to her. It took several weeks to resolve and caused my daughter a huge amount of stress and worry. RL should be ashamed of themselves for treating a young person in this way. It's no wonder estate agents get a bad name! Avoid at all costs if you're considering renting a property. Robert Luff acted disgracefully and totally unprofessionally and we are considering reporting them to the Estate Agents Ombudsman.

Graham · 12 June 2023

★★★★★ 5/5

Google

From the valuation, to marketing my property and finding my buyer, David has been efficient proactive, ahead of the game, on the ball and always with a smile on his face. I can warmly recommend him and his agency to provide you with the best customer service and to deliver the best estate agent experience. Hopefully I won't have to move again, but if I do I would certainly go back to them .

Kamar · 12 June 2022

★★★★★ 5/5

Google

David at Robert Luff Goring and his team were absolutely fantastic throughout the whole process of selling my property. The transaction could not have been more complicated or plagued with difficulty, but throughout they were kind, patient, prompt with updates and communication, always available with advice and support, and just a pleasure to deal with from start to finish. I truly felt they did everything they could to get me, finally, a good result.

Katie · 12 June 2022

★★★★★ 5/5

Google

Dave & James have been exceptionally accommodating and helpful throughout the purchase of No4 Redwood Close. They are both extremely personable but always project a highly professional attitude. Latterly, Dave has shown enormous support during watch has been a very lengthy, and sometimes, frustrating process. I thank them both very very for all their support and kindness. I will certainly be looking to these guys and Robert Luff company to help with our next buy to let purchase and will recommend you all with confidence. Thank you so much Dave & James 👍👏👍👏👍👏 My very very best Dave ReedPositiveResponsiveness, Quality, Professionalism, Value

Dave · 14 June 2021

★★★★★ 5/5

Google

I cannot reccomend Jamie and his team enough. If you want to sell your home or buy a new one these guys do it properly. The most important part of buyng and selling is the communication and trust between you and your agent. Having been let down so badly in the past with other agents it was such contrast dealing with Jamie and co who do the job professionally and with the upmost integrity. Thanks for your help, we couldnt have done it without you!

Ben · 12 June 2021

★★★★★ 5/5

Google

We have had the pleasure of dealing with Dave through the process of our property purchase with Robert Luff. It has been a very stressful transaction, due to delays at the bank (nothing to do with RL), but the service we have received from Dave has been excellent. We've been kept updated throughout the purchase, he has chased solicitors and ensured everything has been done in a timely fashion. I'm really impressed with the service received and I would recomend Robert Luff without hesitation.

Emma · 12 June 2021

★★★★★ 5/5

Google

Dave King was an absolute legend! When it came to sale of our house as you can guess with any house sale it was full of ups and downs. Dave was always at the end of the line answering every question and even chasing down the most difficult people. Like with any busy business I will say it is what you make it, and once we had established how we wanted to be communicated with the whole team at Robert Luff couldn't do enough to accommodate. They are very professional about any feedback given and act on it immediately. Working well together drove the best sale price from the property, and managed to gain not just one sale agreed, but a second within a week of the first falling through. I wanted to finish by saying another massive shout out to Dave. With one of the longest drawn out sales, he did everything to speed things up. Suggesting solutions to every problem and chasing down every contact to get the result through. I think with his skills and tenacity he could find the lock ness monster if a customer needed him to. Truly recommend them for the sale of your house, if you want a warm friendly, but professional approach to reach you houses full sale potential. P.S. Promote Dave, you don't find potential like his everyday.PositiveResponsiveness, Quality, Professionalism

Ross · 12 June 2021