Every review we hold for the Worthing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI highly recommend Dave and his team in Goring. They went above and beyond in their service and really helped me through a difficult situation. There was always an answer to all of my questions and help when & where needed. The communication throughout the process has been excellent and very thorough. Dave has helped me through this process from start to finish and has done so much to enable my house sale to progress to completion. He has been very supportive of myself and the buyers of my house, enabling everyone to get all the information they required quickly & easily. I would not hesitate to recommend them all to anyone.
Kara · 12 June 2023
Agent replied · 11 June 2024
Thank you for your kind words, Kara. We're so happy to hear that Dave and the team were able to help you through a difficult situation. They are all truly dedicated to providing the best possible service for our clients. Thank you for recommending them, and again for taking the time to leave us such a fantastic review.
★★★★★ 5/5
GoogleUsed David King and team at Robert Luff's Goring by Sea office for our bungalow and garage sales recently - absolutely no hesitation in recommending the exemplary service that David himself provided, which was mirrored by any /all of his team members involved during the process. Our own sales (and the purchase of a property in Wales) were linked to other family members selling their property in the same period of time, also through Dave and team, enabling a multigenerational family move and thus a joint property purchase in Wales to be achieved. During the multiple linked sales a number of issues cropped up, none of which were caused by Dave or his team, but all of which were resolved very largely thanks to Dave and his teams great proactive service and commitment to get us 'over the line'. Most of the issues were caused by solicitors within the multiple chains, Dave effectively in our opinion undertook much of what we anticipated to be the solicitors work, clarifying things throughout and chasing all parties to help achieve time frames etc. He and his team were dogged and determined to achieve and provided an amazing service with great positivity, friendliness, humour and reassurance. Many, many thanks Dave and team, we are loving the beauty of Wales, the space, calmer pace of life, fresher air and brighter skies to name a few of the 'gains', frequently our minds are grateful for having managed to get here and your huge role in that being achieved. More's the pity that should we ever need or wish to sell again, now being located in Wales may mean we are just a bit out of area a bit for Dave and his team to be our selling agent !
Wendy · 12 June 2023
Agent replied · 11 June 2024
Thank you so much for taking the time to share your wonderful experience with David King and the team at our Goring Branch. We are thrilled to hear that you had such a positive and successful journey with us.
We greatly appreciate your kind words regarding the proactive service and commitment shown by David and his team. Dealing with unexpected issues can be challenging, especially when they arise from solicitors within multiple chains. However, we are glad that we were able to resolve these matters and clarify any uncertainties. David and the team always go the extra mile.
While we understand that being located in Wales might make it a bit challenging for us to be your selling agent in the future, please know that our team is always here to assist you with any questions or advice you may need. We genuinely value your trust and appreciate your recommendation.
Thank you again for choosing Robert Luff &Co, we wish you much happiness in your new home in Wales.
★★★★★ 5/5
GoogleI have recently been through a lengthy probate along with the selling of my Aunt's property which was handled by the great team at Robert Luff.
From the moment I met David King I felt reassured that the property sale would be handled well. During the time I was always updated on a regular basis and the whole team including James and Jamie communicated at all times with myself and everyone concerned.
Thank you David for your friendly advice, your understanding and sympathy during a very hard time too. Although I do not live in the area, if ever I am passing your office I will pop in to say hi and indeed also would not hesitate to recommend you and the team in the buying or selling of a property. Thanks again.
Linda · 12 June 2023
Agent replied · 11 June 2024
Thank you so much for your heartfelt 5-star review! We're grateful for the opportunity to assist you through the probate process and the sale of your Aunt's property, and we're delighted to hear about your positive experience with our team at Robert Luff & Co.
David King and the rest of our team understand the importance of providing reassurance and guidance during what can be a challenging and emotional time. We're thrilled to know that you felt supported and well taken care of throughout the entire process. Regular updates and clear communication are integral to our service, and we're glad that our efforts in this area were appreciated.
Your kind words about David's friendly advice, understanding, and sympathy truly mean a lot to us. We strive to provide not only professional assistance but also a human touch when our clients need it most.
We're truly grateful for your willingness to recommend us to others who may need assistance with buying or selling a property.
Thank you once again for choosing Robert Luff & Co. Should you ever require our services in the future, please don't hesitate to contact us.
★★★★★ 5/5
GoogleGenuinely exceptional service. Estate agents in general get a bad reputation, sometimes with good reason, but I cannot recommend David and the team highly enough. From start to finish, and despite multiple potential stumbling blocks, they ensured our sales and purchases went through and were constantly in contact, going above and beyond to ensure we stay informed and advised throughout the whole process. I cannot recommend them highly enough. If you’re looking to buy or sell in the area these are the people you want handling the process on your behalf.
Adam · 12 June 2023
Agent replied · 11 June 2024
Thank you so much for your incredibly kind words and for taking the time to share your exceptional experience with our team! We are thrilled to have had the opportunity to assist you with your sales and purchases.
Maintaining constant communication with our clients is one of our core values, and we're delighted to know that our efforts in this regard were appreciated. We always strive to go above and beyond to keep our clients informed and advised throughout the entire process, and it's fantastic to hear that we achieved that with you.
Your recommendation means a great deal to us, and we are truly grateful for your trust in our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We'll be more than happy to be of service.
Wishing you all the best in your new endeavors, and thank you once again for choosing Robert Luff & Co
★★★★★ 5/5
GoogleJamie Bryant and his team have been amazing. Jamie is very relational, and right from the start we were impressed. He was very helpful regarding buyers and in arranging viewings. We do not live in the area and needed Robert Luff to manage that. Jamie was also helpful regarding the sale in so many different ways, offering advice and information and giving us links to other professionals we required. Clearly they are one of the best Estate Agents in the business, and Jamie is a real asset to Robert Luff & Co.
Anita · 12 June 2023
Agent replied · 11 June 2024
Thank you so much for your wonderful 5-star review Anita! We're thrilled to hear that you had such a positive experience working with Jamie Bryant and our team at Robert Luff & Co Goring. It's fantastic to know that Jamie's relational approach and helpfulness truly stood out to you right from the start.
We're dedicated to making the buying and selling process as smooth as possible for our clients, and it's heartening to hear that Jamie was able to assist you not only with viewings and buyers but also in various other aspects of the sale. We take pride in connecting our clients with the right professionals and providing valuable advice and information.
Your kind words are a great reminder of why we do what we do, and Jamie is indeed a valued member of our team. We appreciate your trust in us, and we look forward to assisting you further should the need arise.
Thank you once again for choosing Robert Luff & Co. If you have any more questions or require assistance in the future, don't hesitate to reach out. We're here to help!
★★★★★ 5/5
GoogleWe purchased our first home with Robert Luff and we were so grateful to have Jamie Bryant helping us through the process.
As first time buyers our knowledge wasn’t the best but no question was too small or silly! Jamie was so quick with responses and we never once had to chase to get an answer or reply!
I can not recommend Robert Luff and Jamie enough and we will definitely be in touch again in the future when we need to sell/buy!
Thank you so much for all the support and help!
Sam · 12 June 2023
Agent replied · 11 June 2024
Thank you so much for taking the time to leave such a wonderful 5-star review! We're thrilled to hear about your positive experience with Jamie Bryant and Robert Luff during your first home purchase.
It's fantastic to know that Jamie made the process smooth and stress-free for you as first-time buyers. We believe that no question is too small or silly, and we're delighted that Jamie's quick responses and proactive communication ensured you never had to chase for answers.
We look forward to assisting you again in the future when you're ready to sell or buy. Thank you for choosing Robert Luff & Co, and for your kind words of appreciation. We're here whenever you need us. Congratulations on your new home!
★★★★★ 5/5
TrustpilotA very positive experience
From his very first visit, Scott from Robert Luff, made us feel comfortable and secure. He gave us full information and good advice and kept us informed regularly throughout the process. He was always concerned to take our feelings into account, given that we were selling the bungalow of our late mother, and we ended up with buyers who we were able to meet and create a good relationship with. All told, a very positive experience.
Kevin · 23 September 2025
Agent replied · 25 December 2025
Thank you so much for your kind review. We’re so pleased to hear that Scott helped make the sale of your late mother’s bungalow a positive and reassuring experience. He’ll be delighted to know that his communication, care, and understanding made such a difference during what was no doubt an emotional time. It’s wonderful that you were able to connect with the buyers too, that personal touch means a lot. We truly appreciate your feedback and wish you all the very best for the future.
★★★★★ 5/5
GoogleMany thanks to Jamie, David and all the team at Robert Luff & Co in Goring-by-Sea for all their hard work and support during the sale of my parent's property. We have appreciated their knowledge, experience and unflagging positivity in the recent difficult property market. Always very accessible, quick to return calls, give feedback and offer advice and suggestions. I have no hesitation recommending them.
Yvonne · 10 May 2024
Agent replied · 25 August 2024
Thank you very much for your lovely review Yvonne. We're delighted to hear that Jamie, David, and the entire team at our Goring branch could provide you with the support and expertise needed during the sale of your parent's property. Navigating the current property market can be challenging, and we're thrilled that our accessibility, responsiveness, and positivity made a difference for you. Should you need any further assistance, please don't hesitate to get in touch. Thank you once again! The Robert Luff & Co Team.
★★★★★ 5/5
GoogleI would completely recommend Dave and the team at Robert Luff Goring. When I needed to sell mum's house they were totally understanding and compassionate in how they dealt with the situation.
They were efficient and professional throughout the whole process and nothing was too much trouble for them.
The house sold within the first week of going on the market.
I had absolutely no idea of the selling process and they guided me through everything step by step and kept me up to date with all that was happening and what we needed to do.
They made the really difficult situation that I was having to deal with so much more straightforward and so much less stressful than I thought it would be.
I'd 100% recommend them without any hesitation.
Kathryn · 3 January 2025
★★★★★ 5/5
GoogleJust wanted to thank Jamie for the support during the purchase of our new property.
It was a long 6 months but he was there us every step of the way, he went out of his way to help us get our dream home.
His customer service is amazing and I’ll be forever grateful.
Highly recommend ROBERT LUFF.
Chloeella · 26 July 2024
Agent replied · 25 August 2024
Thank you very much for your wonderful review Chloeella. We’re delighted to hear that Jamie provided such outstanding support throughout your six-month journey to secure your dream home. It's heartening to know he was there for you every step of the way and that his customer service left such a positive impression. We do hope you will recommend us to family and friends in the future. If you ever need any further assistance, please don't hesitate to reach out. Wishing you all the best in your new home! The Robert Luff & Co Team.
★★★★★ 5/5
GoogleIf you are looking for an estate agent with the best service in Goring, you would be wise to choose Robert Luff, Goring and ask for Dave King. You could make no better choice. I recommend them unreservedly.
When, as executors of my beloved aunt's estate, we had to sell her bungalow in Goring we knew we had to choose the best estate agent in the area because we live in Canada, are completely unfamiliar with property sales in the UK and would have to rely on a company that would be willing to go the extra mile to assist us. I met and interviewed several agents including Dave King from Robert Luff. I was very impressed by his polite, friendly but respectful manner, thorough tour of the bungalow, in depth knowledge of the area and vast experience. Because my husband, a lawyer, was in Canada, he 'met' Dave via zoom so he had to jump through several hoops before we selected Robert Luff.
Once the bungalow was on the market I received emails from Dave and Jamie Bryant every time they did a showing and a prompt, thorough report after the event. Their advice was invaluable.
When it sold we were part of a four property chain that caused some problems and prolonged the process. Dave kept us up to date with the issues that were slowing down completion. He was also proactive in informing our solicitors.
During that time British Gas wanted access to the bungalow and because of the Sale sign contacted Luff's for assistance in access. Dave did not hesitate to volunteer his time to facilitate this request. There were other, too numerous to mention, occasions when Dave went above and beyond what one would reasonably expect from an estate agent. The responsibility of selling a property while living 3,000 miles away is potentially very stressful. Dave took on that stress. We knew we could rely on him and that is no small thing.
When Dave was on holiday Jamie stepped in and met with us during our final clearance of the bungalow.
Selling the property of a loved one who has died is emotionally difficult. We had 30 years of happy holiday memories attached to the bungalow and saying goodbye to it was part of my loss of my aunt. Dave 'got' this. It wasn't just about the sale with him. He cared about how we felt during the sale. I can only imagine how awful this process would have been without Dave as our agent.
Sue · 19 December 2024
★★★★★ 5/5
GoogleI want to publicly say a huge thank you to Jamie and his team for truly outstanding service on their handling of the sale of my late mother's property.
Jamie made it abundantly clear from our initial meeting that he wanted to be appointed to sell the house and his engaging personality , great humour twinned with his enthusiasm and breath of knowledge of the local market made it an easy choice to engage Robert Luff.
Jamie as agreed organised a superb presentation of the house, which sold two days after going on the market, quite remarkable.
I was kept fully informed by Jamie of the progress of the sale, any issues were quickly communicated and swiftly dealt with. I always felt that I was in safe hands, there was no stress.
I would recommend Jamie and Robert Luff without hesitation, they were just superb.
Peter · 11 October 2024
★★★★★ 5/5
GoogleJamie and his team sold our house in approx 1 week. The viewings were handled seamlessly and Vanessa (sales progressor) kept us advised of the sales process and even e mailed us in an evening to bring us up to speed.
This is our last move but we would not hesitate to recommend Robert Luff Goring to any one looking to sell or buy.
Rosemary · 12 May 2025
★★★★★ 5/5
GoogleExcellent Estate Agents.
My recent experience with Estate and letting agents hasnt been great at all but Dave and Robert Luff have changed that. Firstly Dave was very knowledgeabke about the property he showed us. He was able to offer good advice without pushing an agenda. After we had an offer accepted on a house he and the whole team has been incredibly helpful in helping us navigate the process and has done it all in a very professional and friendly manner. The people we have bought the house off have also told us how great they have been.
I would go to them first every time.
Dan
Dan · 25 September 2024
★★★★★ 5/5
GoogleDave and his team were absolutely amazing and very supportive through an extremely stressful time. Daves communication was second to none and he constantly listened to every moan and whine we delivered his way. Dave and the team went beyond the extra mile to help us to a satisfactory conclusion and we would very highly recommend all at Robert Luff Goring to everyone who was in need of a local estate agents.
The biggest of thanks to all there but especially to Dave who was literally the saving grace throughout a long process.
Debra · 25 September 2024
★★★★★ 5/5
GoogleI have just sold a property through the Goring branch of Robert Luff and I am extremely impressed with the professionalism of the branch Manager, David, and the whole team. From the initial valuation to completion David was unfailingly proactive, reliable and approachable. His local knowledge and advice were also extremely helpful. I would not hesitate in recommending him and the team.
Terri · 14 December 2023
Agent replied · 25 August 2024
Thank you so much for your wonderful review Terri. We’re thrilled to hear that you were so impressed with the professionalism of David and the entire team at our Goring branch. It’s fantastic to know that their proactive approach, reliability, and local knowledge made such a positive impact from valuation to completion. Should you need any further assistance in the future, please don’t hesitate to get in touch. Thank you once again! The Robert Luff & Co Team.
★★★★★ 5/5
GoogleJamie, Dave and team have been absolutely amazing throughout the entire moving process! Moving home is such a stressful time but they made it effortless with their professionalism and expertise guiding me through every stage.
The team have a great rapport with one another all going above and beyond with advice and their service- I truly don’t know what I would have done without them and I would highly recommend them to anybody.
Thanks again Jamie and Team!
Conna · 27 September 2024
★★★★★ 5/5
GoogleJamie dealt with the sale of our property and was excellent throughout. No question was ever too much, always on the end of the phone or on email and if we ever had any concerns he had usually picked it up before we'd got hold of him! When …
Stephanie · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic 5-star review Stephanie.
We’re thrilled to hear that Jamie provided such excellent support throughout the … More
★★★★★ 5/5
TrustpilotFantastic Agent!
Heb helped make our house selling experience a million times smoother than it could have been. We were so grateful to have an attentive, kind and thoughtful person working on our behalf. He even helped us on a day when he was not working to help push our sale across the line. By far the best agent we have used so far in our experience buying & selling.
Lucy · 18 May 2026
★★★★★ 1/5
GoogleVery unhappy with David King at Ribert Luff. I was in a chain for over a year, I bumped into my potential buyer who informed me that it had broken 4 weeks previously. When I asked mr King why ge hadn't told me , his answer was I didn't …
Carolyn · 16 January 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and the frustration this situation has caused you. As with any client and in your case a returning client, we want to get this right … More
★★★★★ 5/5
GoogleIt’s been a great experience of selling our property with Robert and Luff. It’s been a smooth process overall. Shout out to Jamie, David and James for their support and help thought the process.
The team has been amazing and really good in communicating thought out the process. I would recommend Robert and Luff for anyone who is likely to sell or purchase their house.
Achal · 12 June 2023
Agent replied · 11 June 2024
Thank you for choosing Robert Luff & Co. to sell your home, Achal. We are thrilled to hear that you have had a positive experience and our entire team thanks you for your kind words.
We pride ourselves on providing excellent customer service and it is wonderful to know that we were able to meet your expectations. We hope you will recommend us to friends and family in the future.
Thank you again,
The Robert Luff & Co Goring Branch Team
★★★★★ 1/5
Trustpilotabsolutely shocking agents
absolutely shocking agents. tried to view a property and was told I would get a call back twice from the agents dealing. didn't happen! chased twice and told agents out of office or busy. then get told all appointments booked. still no call back. unprofessional cowboys stay away from them and use a more reputable company based on their real reputation rather than superficial gracious comments. shocking service
Andrew · 4 April 2026
★★★★★ 5/5
GoogleA fantastic, professional, efficient and friendly service from day one. Jamie and his team have gone out of their way to be helpful to us as sellers throughout the process. We have really appreciated all their help and getting us to point of exchange in super quick time was an added bonus. Absolutely recommend.
Rebecca · 29 April 2025
★★★★★ 5/5
GoogleAmazing service from the team at Robert Luff Goring.
I had a few problems with the sale of my property due to solicitors (nothing to do with Robert Luff) but Jamie and the team at Robert Luff did everything they could to help move things along and kept me informed every step of the way.
I would definitely recommend them!
Joanne · 12 June 2023
Agent replied · 11 June 2024
Thank you so much for taking the time to leave us this fantastic 5-star reviewJoanne! We're thrilled to hear that you had an amazing experience with our team at Robert Luff Goring. It's always our goal to provide excellent service and support to our clients throughout the entire process, and we're delighted that Jamie and the rest of the team were able to assist you, even when faced with challenges beyond our control.
Your recommendation means the world to us, and we truly appreciate your trust in our services. If you ever need any assistance in the future or have any more questions, please don't hesitate to reach out. We're here to help!
Thanks again for your kind words and for choosing Robert Luff & Co Goring. Wishing you all the best in your property endeavors!
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