Every review we hold for the Worthing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom beginning to end Robert Luff were excellent, from locating the property to completion and hitting the stamp duty exemption target (by 3 minutes) Sales progression is a separate entity and means focus on helping you purchase your property is just an email away. Our contact Sue, was amazing. Ending up with a nice welcome pack when we picked up the keys.PositiveResponsiveness, Professionalism
Tony · 27 August 2022
Agent replied · 11 June 2024
Thank you very much for the kind review Tony, it was a pleasure to assist you in finding your new home and ensuring you made the Stamp Duty deadline! We hope you enjoy your Welcome Pack and Wishing you lots of Happiness in your new home.
The Robert Luff & Co Team (Worthing Branch)
★★★★★ 5/5
GoogleLauren was great to work with. Everything done expeditiously and correctly. Easiest move i've had moving into a rental. Thank you Lauren.
Richard · 12 June 2021
Agent replied · 11 June 2024
Thank you for the great review Richard, we will ensure your comments are passed onto Lauren and the Lettings Team. We hope you are settling in to your new home. Thank you again for choosing Robert Luff & Co.
★★★★★ 5/5
GoogleA huge thanks to Adam Seymour who we recently purchased our new how , always there always returned my calls a truly professional who took pride in his work . An agent after my own heart . I also found the whole of the office to be helpful. I can not recommend them highly enough.
Truly a huge thank you
Teresa · 13 June 2019
★★★★★ 5/5
Yell10/10
I dealt with Luke and Richard for my sale and their service was top drawer from start to finish. We were trying to sell through two other local agents before Luke convinced us to sell with Robert Luff & Co and everything changed from there, communication and advice was given in abundance I would recommend this agent to anyone
DavidM-2219 · 14 June 2019
★★★★★ 5/5
GoogleMany thanks to Richard in particular who went way above and beyond what anyone could have expected and without whom I don't think the sale would have got over the line. Everyone in the office always returned calls, passed on messages and it's things like getting the basics right that so many agents fall down on.
Andrew · 12 June 2020
★★★★★ 5/5
GoogleA pleasure to deal with. Luke and the team were always available and extremely helpful throughout the entire process. We saw a lot of houses and eventually found the right one. They were very hands on and helpful through the search, right to completion and kept us fully informed the whole time. Thanks again, much appreciated
Gavin · 12 June 2020
★★★★★ 4/5
GoogleProceedings were slow to begin with but once we’d gone in to have a chat things started moving. As first time buyers everything was all a bit daunting for us, but the team at Robert Luff have been great, especially Richard who was always happy to help and go through documents with us. Thanks guys :)
Maria · 12 June 2020
★★★★★ 5/5
GoogleThe lettings team were excellent, especially Hayley and Emma! We were tenants over the last year and every time we were in contact with them they were extremely friendly and very helpful. Any problems we had they always stayed in touch and kept us in the loop. Would definitely recommend any potential landlords and future tenants!
Ryan · 12 June 2020
★★★★★ 5/5
GoogleMany thanks to the team in the letting dept especially Natalie...2nd year with Robert Luff & Natalie knows my requirements to a T...She tells me what properties suit me & she's spot on every time...She is extremely helpful & mindful of my situation..THAT is priceless, so thank you Natalie,I look forward to dealing with you again sometime in the future.
Claire · 13 June 2018
★★★★★ 5/5
GoogleLauren Carlton is fab. She is a credit to Robert Luff. I was with another agency, but Lauren was able to offer me a more cost effective and friendly service. She is very professional and efficient. Responded to emails very quickly and enabled a stress free service. A star service +++
Hannah · 12 June 2021
★★★★★ 5/5
GoogleI dealt with Emma from the Lettings team and I was very impressed as she found me a tenant for my flat in one viewing! I was appreciative of the quick response times to my emails and all the paperwork was taken care of which made for an efficient and easy process. Would definitely recommend.
Lloyd · 12 June 2020
★★★★★ 5/5
FacebookSuperb Service! Mike at Robert Luff and co dealt with everything from start to finish for us, nothing was to much trouble. His professionalism and industry knowledge far exceeds previous experiences I have had with other agents. I would highly recommend Mike and his team to others. Thanks again Mike for making the process run so smoothly for us.
James · 8 April 2018
★★★★★ 1/5
GoogleVery poor service . Never let property from them .
Sumiya · 26 March 2026
★★★★★ 5/5
GoogleFabulous service from Robert Luff and over Christmas and New year too! There
was a whole lot of chasing to do to make our purchase smooth and swift. So thank you to Like Mills who did a sterling job, was always at the end of the phone and went the extra mile to get things sorted!
Sarah · 13 June 2019
★★★★★ 5/5
GoogleThis is the first time i've rented a property through a company and Lauren has made the whole process so easy. She has been so lovely to communicate with and any questions I've had have been answered straight away. I can't wait to have my own little place and know that there is someone friendly looking after it all. Thanks so much!PositiveResponsiveness, Professionalism, Value
Sooze · 27 August 2021
Agent replied · 11 June 2024
Thank you very much for the kind review Sooze. We will pass your comments onto Lauren and the Lettings Team. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co
★★★★★ 5/5
GoogleEmma in the Lettings team was so helpful, friendly and honest - when I rang about a property that was being advertised it had actually already gone but she asked what I was looking for and found me the perfect house almost straight away. Really recommended to use Robert Luff (and especially Emma)
Milly · 12 June 2020
★★★★★ 5/5
GoogleLuke and Dom at the Worthing Branch of Robert Luff, were excellent, always on hand and helped us through the buying process. Dom especially went the extra mile when offering to drive to move around contracts, quickly so that we would make the stamp duty exemption deadline!! Great little welcome pack too! Thanks all, would highly recommend. .
Richard · 12 June 2022
Agent replied · 11 June 2024
Thank you very much for the kind review Richard. We will pass your comments onto Dom and the Team at our Worthing Branch. We wish you every happiness in your new home. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for new home owners.
All the best in your new home, and glad you enjoyed our welcome pack!
The Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleI like to say a special thank you to all the sales team for their work on our sale. Offering excellent professional service from valuation, to completion. Once the sale was agreed Richard chased it almost daily assuring he kept us and the purchasers well informed. Thank you for your assistance especially during such difficult Covid times.I highly recommend Robert Luff & Co.PositiveResponsiveness, Professionalism
Martin · 12 June 2021
Agent replied · 11 June 2024
Thank you for the fantastic review Martin, Richard is certainly a great asset to our team. We are pleased to have assisted you with a stress free move. We hope you have settled well into your new home. Thank you again for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for tenants.
All the best in your new home!
The Robert Luff & Co Worthing Branch
★★★★★ 5/5
GoogleAbsolutely outstanding Service from the Robert Luff & Co Team. Every staff member has continued to be so professional and helpful in every way - every step of the way. We could not recommend them highly enough. Thank you so much to the team, especially Mark, Richard, Andrew, Adam & Ben.
James · 12 June 2020
★★★★★ 5/5
GoogleThe Robert Luff & Co lettings team in Worthing have been nothing short of excellent and I would not hesitate to recommend using them.
Kelly especially has been a Fantastic agent to deal with. She has been so helpful, responsive and understanding throughout my tenancy, a real professional who is willing to go the extra mile!
Adrian · 12 June 2022
Agent replied · 11 June 2024
Thank you very much for the kind review Adrian. We will pass your comments onto Kelly and the Lettings Team at our Tarring Branch. Thank you again for choosing Robert Luff & Co. If you haven’t already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for tenants.
★★★★★ 5/5
GoogleIt wasn’t fast and it wasn’t easy but in these extra difficult times Robert Luff have been professional throughout the entire process of selling my flat. The sales team were great and Richard Wetherell in particular has been brilliant in communicating with everyone concerned and in going the extra mile to ensure that it all kept on the rails. Many thanks.PositiveResponsiveness, Professionalism
Lyn · 12 June 2021
Agent replied · 11 June 2024
Thank you for the great review Lyn. We are pleased to have assisted you through with your sale during these extraordinary times! Thank you again for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for Homeowners and Buyers.
All the best!
The Robert Luff & Co Worthing Team
★★★★★ 5/5
GoogleRobert Luff has done a wonderful job letting my flat. It was a daunting thought putting it on the market and renting whilst I’ve been away but Kelly has made it a smooth and easy process and always gets back to me quickly.
Regan · 16 August 2023
Agent replied · 11 June 2024
Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear about your positive experience with Robert Luff & Co, especially with Kelly's exceptional service.
We understand that putting your flat on the market and renting it out can be a daunting process, and we're delighted to have been able to make it a smooth and easy journey for you. Kelly is a dedicated member of our team, and we're pleased to hear that she was quick to respond to your inquiries and needs. Providing excellent customer service and ensuring that our clients have a stress-free experience is one of our top priorities.
If you ever have any more questions or require assistance in the future, please don't hesitate to reach out to us. We appreciate your trust in us, and we're here to assist you every step of the way.
Thank you once again for choosing Robert Luff & Co. We look forward to continuing to meet your real estate needs and exceeding your expectations in the future.
★★★★★ 5/5
GoogleCannot recommend Robert Luff highly enough. From start to finish they had our backs and we were incredibly well taken care of throughout the entire process. Huge thanks especially to the wonderful Sue who always kept us sane! Don't look any further than Robert Luff.
Antonia · 12 June 2023
Agent replied · 11 June 2024
Thank you so much for taking the time to share your positive experience with Robert Luff & Co. We're thrilled to hear that our team, especially Sue, was able to provide you with exceptional service from start to finish. It's always our goal to make the process as smooth and stress-free as possible, and we're delighted to know we were able to achieve that for you.
If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We do hope you'll recommend our services to family & friends in the future.
The Tea, @Robert Luff & Co, Worthing
★★★★★ 5/5
GoogleHave just sold my home using the team at Robert Luff and cannot recommend them highly enough. They have been professional, patient and supportive through the process, keeping me informed and up to date on progress and negotiations. Great experience all round, thank you to Richard and Luke particularly.
Terry · 12 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
