Trusted Agent profile · Worthing
★★★★★
440 reviews across 1 platform
53 Chapel Road, Worthing, BN11 1EG
Leaders Lettings's office in Worthing, at 53 Chapel Road, is rated 4.7 out of 5 across 440 reviews on 1 platform, including 440 Google reviews rated 4.7.
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
5/5
GoogleI recently had to help a relative move home, Julie Westbrook at Leaders was really helpful in making the process so much smoother than it might have been, given the difficult circumstances we found ourselves in.
Dear Bronwen Russell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI was happy with Leaders help moving rental property. Sian was very helpful, thank you.PositiveQuality, Professionalism
Dear David Thanks for taking the time to leave us a review and we appreciate your feedback about Sian at our Leaders Worthing branch. We were happy to help you. Kind regards Customer Care Team
5/5
GoogleLucy recently found new tenants for our rental property in Worthing within 24 hours of marketing and she ensured everything went to plan even I recall, working after office hours to make sure an effective and efficient transfer took place - thank you - Ian & Sue
Dear Ian & Sue Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAll the team are always doing their level best to get a good tenant and over the years they always succeed and keep giving feedback along the way. Neil always goes the extra mile and gives good advice where needed.. The admin is also a strong point with a Karen Gymer always doing her best when problems arise. Keep up the high standards folksPositiveResponsiveness, Quality, Professionalism, Value
Hi Guy. Thank you for taking the time to review your recent experience you have had with our team at Leaders Worthing. We're so happy you had a positive experience with us. Thank you from the Customer Relations Team.
5/5
GoogleBrilliant service from the dedicated team in Worthing. I am confident that the lettings team are managing my property to the best of their ability. We used a local lettings agent before Leaders and although cheaper, the standard of service was diabolical. Leaders are professional and actually care about my property, me the landlord and the tenant too. Worth the extra 1% on the monthly cost of the cheaper rival. 100% recommended.
Hi Stuart, thank you for taking the time to leave a review. We are delighted you have been happy with the service and would recommend us. We will be sure to pass your kind words onto the branch.
1/5
GoogleDon’t bother using leaders when you actually need somewhere to rent, they don’t answer the phone or emails then suddenly properties that were just listed have gone! Not everyone can come into branch like the rude person over the phone told my partner. Wouldn’t recommend
Dear Louise Bonny, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleThese guys helped us try and sell our property! Couldn’t fault them, although we didn’t end up with a sale the team were incredible. When we go back to market they will be our first call
Dear Daisy Hargreaves Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleReally lovely staff who always help in a friendly and efficient manner, specifically Emily within property management. She was really understanding and so helpful when I needed advice and information about my situation when moving out of a rented property. She made the whole process a lot less daunting which I really appreciated!PositiveResponsiveness, Professionalism
Hi Amy Bown! We're so happy we were able to help you out as we know it can be a stressful time. I will pass on your comments to Emily. Neil, Hollie and the Worthing team.
5/5
GoogleWe would like to thank Sian @ Leaders Worthing for helping us find the perfect property for us. Sian was easy to communicate with and had a friendly approach throughout. Love the new place and its location. Amanda & Alan ( Anchor Close )PositiveProfessionalism
5/5
GoogleHello I am a landlord with a property and have been renting with Leaders for a couple of year. My property manager is Rebecca Eager and I have always for her to be prompt, professional, informed and helpful. Kind Regards C B
Dear C B Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe spoke to very many estate agents in Worthing-but Leaders have been by far the best - human, pragmatic , helpful and proactive in helping us in our search . A star amongst a very strong team is Andre Syred who went the extra mile to help us . Cannot recommend them enough
Dear John, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLetting with Leaders Worthing has been a good experience, better than we expected. Neil and his team have been very professional, answering all out questions and guiding us through. To date the best agent we have used.
5/5
GoogleWe have just sold our property with Leaders (finally). Chris Trott was amazing. We had so many issues with solicitors, but Chris chased and pushed everything through - I don't think that man sleeps! I would highly recommend Chris, and I wouldn't let anyone else sell my property bar him.
5/5
GoogleRebecca Eager at Leaders, she’s very helpful, quick to respond when contacted whether by phone or email and deals with any problems quickly . Excellent.👍 …
Dear Mabel Mbonye Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat experience renting with Leaders; Kirsty made everything very straightforward.PositiveResponsiveness, Professionalism
Hi Claudia B, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worthing branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Worthing
5/5
GoogleExcellent friendly service, great communication and really efficient. A massive massive thank you to Lucy who spent lots of time with us when viewing a property which helped us make our decision and for being so friendly and accessible whenever we needed her! Sophie & James x
5/5
GoogleExcellent service buying a property through Chris at leaders. Communication was great throughout the whole process, which was made stressful by other parties. Chris was a calming influence and was great at acting as the go-between for us all. I would highly recommend him and the team.
5/5
GoogleSince moving in to our rented property in January we have been speaking a lot with Karen in the Worthing office and she has been very supportive and helpful. Whenever we need to raise something with her, she keeps us updated on the progress while working with our landlord on a resolution.
Dear Elin Olsson, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy wife and I were very happy with the level of service given by Leaders est agents.. In particular Beky Potter was more than happy to help with our enquiries.. Our reference checks were dealt with promptly and now we are looking forward to moving into our new home
5/5
GoogleThank you to the sales team in the Worthing branch with special mention to Jasmin who through her professionalism, energy and attention to detail helped push through my purchase. I recommend them to anyone looking to get help to sell their home or purchase a property.
5/5
GooglePersonally i've contacted this agency for a house to rent. I've have move in on Monday 6th March and am very satisfied with the service. I highly recommend Leaders agency and a big thanks to the proactive agent there "Lucy Sullivan".
Dear Sebastien Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you Leaders for making our move happen as smooth as possible! Special thank you to Sian, who was friendly, approachable, helpful, and professional throughout the whole process - what a gem! A really kind final touch with the card. Thank you Sian and team!
5/5
GoogleElla managed to turn what was quite a complicated situation into one that was resolved quickly, stress free and beneficial for all parties. Thank you. 👍🏼 …
5/5
GoogleFinding a new place move into can be a stressful experience. Lucy Sullivan has made sure that I found the property that ticked almost all the boxes (I will have that cat😜 one day, just not right now. …
Dear Mirka Kassaiova Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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