Trusted Agent profile
★★★★★
182 reviews across 2 platforms
15 Chapel Road, Broadwater, Worthing, BN11 1EG, Worthing BN11 1EG
King & Chasemore's Worthing office at 15 Chapel Road is rated 4.4 out of 5 across 182 reviews on two platforms, including 164 Google reviews rated 4.7. The 18 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
5/5
GoogleWe can't help but commend Flo and Jack regarding our new rented flat. They have been with us all the way from preparing the documents to transition in our place. Both of them did a wondeful job and they gave us every bit of information all throughout.
Many thanks for your outstanding 5* review and your generous comments Francis. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have viewed a few properties in the Worthing area with King and Chasemore over the last few months and have always found the staff very friendly and helpful. I am currently going through the reference stages to rent a property from them as I was very impressed with the marketing of the property as I knew exactly what to expect before I had a viewing, the friendliness and honesty of the staff and the general ease of communication between myself and King and Chasemore. A big thank you to Sarah Cole and all the staff at the Chapel Road, Worthing branch for making this as smooth as possible on hopefully my first move.
5/5
GoogleI have spoken to letting team. They all are so wonderful, genuine, and polite. Excellent telephone manner! Unbelievably lovely. I strongly recommend them. Feel safe with them.
Thank you so much for your kind words! Our letting team takes great pride in providing exceptional customer service and we are thrilled to hear that you had a wonderful experience. Your safety and satisfaction are our top priorities and we are honoured to have your strong recommendation. Thank you for choosing us! Kind regards, Lucy, Customer Relations.
5/5
GoogleAlthough not completeyet. Amelia has been nothing short of fantastic during a very stressful situation.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleFlo was a pleasure to deal with and made the whole experience very enjoyable
Thank you for your kind 5*review! - Best wishes, Scott @ Customer Care
5/5
GoogleThe office in Worthing is the best,nice meeting Jake and Daniel.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from the Lettings team. Clear and prompt communication by phone and email making the process clear. Thank you Amelia and Jess.
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleI'm thoroughly impressed by the team's exceptional service. Jack, in particular, was instrumental in assisting me with my property search. Although I ultimately didn't proceed due to logistical reasons, his professionalism and kindness were outstanding. Additionally, Neil's empathetic approach significantly contributed to a stress-free experience. I strongly recommend this estate agency for their customer care and support.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmelia and Flo were a great help, friendly and keen to listen to and help us find what we were looking for.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googlea painless and seamless transition form one tenant to the next. top job, many thanks
Thank you for your kind words! We are thrilled to hear that your transition process was seamless. It's our priority to make things easy for our clients. We appreciate your support. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJessica Moynan and her team at K& C Lettings, were excellent. They were helpful, professional and quick to communicate when handing over a tenancy. Thank youPositiveResponsiveness, Professionalism, Value
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleFlo was very helpful in the Worthing office. Thank you for your help K&C. You are all been very helpful
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleK&C, especially Alisa, helped us to get the successful sale that we wanted. Thanks to everyone in the Worthing office.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe ladies at King and Chasemore Lettings have been absolutely magnificent! We were having a problem finding a home to suit our needs and the ladies were extremely helpful and went out of their way to provide a top notch service. Nothing has been too much trouble and they are polite and friendly. I have no hesitation in recommending King and Chasemore Worthing for all your home renting needs. Thank you ladies! Wendy!PositiveProfessionalism
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleMillie was absolutely excellent. She was friendly polite and made the viewing experience so enjoyable! Thank you!
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRecently rented a property with Amelia as the letting negotiator. She arrived at the property to show me around just before the prearranged time. Contacted the landlord quickly to address a couple of questions I had and also made arrangements with Homelet to contact me regarding references. I found Amelia to be efficient, friendly & professional and everything progressed swiftly to a satisfactory conclusion. Thanks!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleAmelia and Jessica went above and beyond in our moving out process! We highly recommend them
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleSammy from King and Chasemore Worthing was very helpful when I was looking for a new home. All the staff were polite and efficient, and the whole process was smooth from start to finish.
Thank you for taking the time to provide us with such a wonderful review. It is great to hear the staff at King and Chasemore in Worthing were able to provide such effective service from start to finish. I will ensure your comments regarding Sammy are passed on to her and her Manager. Many Thanks
5/5
GoogleKeith and Tracy Jane were extremely professional, sold my house in 2 days, and during COVID, everything went well even with the pandemicPositiveProfessionalism
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleBUNCH OF IDIOTS!!!! My son Rung up yesterday to book a time for 11:15 to view a house down cottenham road in worthing. Got a call at 10am today to say the agent showing us around MIGHT be 5 miniteslate as she has a viewing in LITTLEHAMPTON at 10:45?! He turned up with his partner and 7 yearold daughter at 11:20 11:35 rolls past still nothing, he rung up and had to keep trying for 10 minutes before they final answer to tell him they will find out where the agent is and phone him back which never happened. 10 minutes later the person that was due to view the house AFTER him turned up, with a young child. Another 10 minutes off trying to get hold of the office, he phoned me up to collect him which took me 20 minutes to get to him and STILL no sign of the agent?!?!?! Simply appauling!! I intend on putting a letter through the door later to explain everything to the home owner, seeing as I agreed to pay a years rent up front for my son when he found the house he wanted (which seemed to be this one!) I'm sure he'd love to hear how much money you've just lost him!!
Hi Luke, I am deeply sorry to read this. It is essential that all of our Customers receive the highest level of service at all times and I sincerely apologies that you feel that this has not been the case on this occasion. Please be assured that all feedback is taken extremely seriously and as a company we are continuously looking at how we can improve our customers journey by putting the customer at the heart of everything we do .We thank you for bringing these points to our attention and taking the time to leave this feedback. Kind regards. Regan.
1/5
GoogleKing and Chasemore Worthing Before signing the contracts the agents promised -The gas/electric metres would be changed from prepay to regular connection. -The back overgrown garden would be cleared and prepared -That blinds or curtains (none in the house at all) could be fitted if a quote was provided for the landlord. Despite numerous phone calls some 5 weeks after having moved in, the meters have not been changed, the garden remains a jungle (in which were two dead rats were found) and there are no window coverings despite providing quotes weeks ago. This is happening in a property where it is known there are young children. Numerous telephone calls have been made to the branch and a detailed e-mail outlining the above sent to Louise on 20/09/18 over a week later there has been no contact and not even an acknowledgement of the e-mail. Poor does not even come close to describing the way that this situation is being handled by King and Chasmemore in Worthing.
Thank you Jack for taking the time to leave us your comments. I am sorry that you are experiencing some concerns with the property you have rented. If you would like to raise your concerns with our Customer Care team, please e-mail review@countrywide with any matters you wish to raise along with full property details. Kind regards, Scott (Customer Relations Team)
5/5
GoogleFriendly, efficient service. Jess has been very helpful when things went a bit wobbly.
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotWe had a disappointing experience with…
We had a disappointing experience with the way our application was handled by Amelia.
5/5
TrustpilotGreat experience and instant response!!
I recently had the pleasure of working with Victoria C. (and someone else who I can't remember) for a property valuation, and I must say, the teams service exceeded all expectations. From the moment we began the process, Victoria demonstrated exceptional professionalism, attention to detail, and an impressive depth of knowledge about the property market.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
King & Chasemore's Worthing office has 182 reviews across two platforms: 164 on Google, 18 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
King & Chasemore Worthing Sales is rated 4.4 out of 5 across all 182 reviews, and 4.7 out of 5 on Google from 164 reviews, checked 9 October 2026.
King & Chasemore Worthing Sales, 15 Chapel Road, Broadwater, Worthing, BN11 1EG, Worthing BN11 1EG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.