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King & Chasemore Worthing Sales reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

182 reviews across 2 platforms

15 Chapel Road, Broadwater, Worthing, BN11 1EG, Worthing BN11 1EG

King & Chasemore's Worthing office at 15 Chapel Road is rated 4.4 out of 5 across 182 reviews on two platforms, including 164 Google reviews rated 4.7. The 18 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

164

Reviews on Google

This office

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

5/5

Trustpilot

From start to finish Iv been so…

From start to finish Iv been so impressed with king & Chasemore. Especially Conor from the saltdean branch.

Kerri Β· 25 September 2025

5/5

Google

We had incredible help at king and Chasemore when it came to finding the perfect home for us, Jack in particular. The Communication was incredible and we were moved in a week after viewing! thanks to him giving us all the info we needed and giving us some much needed advice for first time renters, everything went so smoothly and I couldn’t recommend them enough

Keeley Β· 25 August 2024

Agent replied Β· 24 October 2024

Many thanks for your marvellous 5* review and recommendation Keeley. Best wishes, Lucy, Customer Relations.

5/5

Google

Lauren has been an absolute joy to work with from the start. Warm and personable from the get-go whilst always being professional, competent and considerate. Would highly recommend Lauren and her team to anyone looking for a letting agent in the Worthing area.PositiveResponsiveness, Professionalism

Emma Β· 25 October 2022

Agent replied Β· 24 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Brilliant lettings team, found us a property within days and the whole procedure was quick and efficient. Jess and Rebecca were so professional and also offered a really personal experience making you as the customer feel individual and important. Top job guys πŸ‘

Darren Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Although going through a particularly difficult first time buying process, I cannot fault the team at King and Chasemore for their diligence in continuing to get things finalised for me. Emily and Angel have been the main people who have been keeping me updated throughout, and I am grateful to all the work they have been doing in the background with chasing and pushing things forward. Although I have another mortgage advisor, I did have a couple of appointments with Abdullah, who was very informative and helped me to understand the mortgage process further. Overall, a great team at this branch!

Eleanor Β· 3 April 2025

1/5

Trustpilot

Utter Disappointment

I stopped using King & Chasemore about 10 years ago, my property came up for rent again recently. I gave clear reasons why I stopped using them and they assured me they'd improved greatly, definitely NOT the case, nothing has changed in that time. My experience was impressive while they were chasing me to sign up and completely lacklustre afterwards, I’m completely annoyed with myself for trying them again, I was right in the first place. Complete lack of communication, one market report on the first week, nothing since. I had to chase them for feedback after viewings, said booked viewings that didn’t happen, 3 weeks without so much as a phone call.

Jay Β· 30 March 2025

5/5

Google

We are so happy to have gone through king and chasemore. We have been under their wing for 8 years now. We would like to give thanks to Jess and Maria for helping us throughout this time. πŸ‘πŸ‘πŸ‘PositiveResponsiveness, Quality, Professionalism, Value

Sonia Β· 25 October 2022

Agent replied Β· 24 October 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Currently renting through king and chasemore lettings. Amelia has been so helpful! She’s fit me in to have extra viewings. goes to the extra lengths to answer all your query’s. All in all very smooth and quick process!! Very happy

Adele Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

Amelia and Flo made our move extremely easy and trouble free. The service King and Chasemore provide is exceptional and we would highly recommend them.

Belinda Β· 25 October 2023

Agent replied Β· 24 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Neil was very polite, and jack was simply amazing making the process much easier and making sure we are happy with everything

M Β· 29 December 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

A huge thank you to the letting team in Worthing. From our first phone call, to seeing the property, to signing and getting the keys. Even the online maintenance system was very quick to respond. Renting in the current climate and finding suitable properties have not been easy but Flo and the rest of the team was a breath of fresh air in their friendliness and professionalism. Highly recommended and thanks again.

Anja Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Alisa kept me informed very well during the whole process and was really helpful throughout. Any questions or queries I had were answered with knowledge and promptly. I Would highly recommend Alisa and her team. Thanks!

Chad Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

At all times Amelia was pro active , professional and attentive. Polite and courteous. Amelia is a good representative for King & Chasemore.

Martin Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I’ am so happy with the services provided by Jack cripps. Very helpful and got good guidance throughout my processing. Thank you

Parvathy Β· 17 October 2025

Agent replied Β· 23 October 2025

Thank you for your positive review! We are thrilled to hear that Jack Cripps provided helpful guidance during your processing. It is our goal to provide exceptional services to all our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Renting with King and Chasemore has been a dream of an experience!! From viewing the property with Jack and then handing over to Flo it’s been such a smooth and positive process. Communication has been great from them and they have been so friendly and welcoming too - you don’t feel like just a number at all. Would happily recommend the company! Credit to the team in the Worthing branch, thank you 😊

Amy Β· 18 March 2025

1/5

Trustpilot

Extremely poor service and complete lack of professionalism.

An agent came out to carry out a property valuation. After the visit, no valuation was ever sent, and there was no follow-up of any kind. I waited, chased, and eventually emailed a formal complaint about the lack of communication and service.

AC Β· 26 January 2026

5/5

Google

Absolute first class service from Flo Hammond. She delt with unexpected tenancy change took complete charge, went beyond her call of duty and made sure this went without a single problem at all. I think she is a star and a great ambassador for King & Chasemore lettings. Very well done, and thank you.

Mark Β· 25 August 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Mark! Kind regards, Lucy, Customer Relations.

5/5

Google

I had an exceptional experience when buying a home via King & Chasemore. We had quite a few hiccups along the way, but Connor truly went above and beyond to make everything go smoothly. Communication was excellent, and during the seven months the sale was being processed, we felt confident that any issues would be dealt with quickly. I wouldn't hesitate to buy or sell via K&C in future.

Rosie Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to share my experience as a customer of King & Chasemore Sales and Letting Agents Worthing, I moved to worthing a little over 1 year ago and I remember that at the time I was looking for a rental property, I was new in the country, I was learning the language Anyway, I'm still KKK, but I wanted to find a cozy place to receive my family. That's when my property search saga began, I've been to all the rental companies and for me it was a big disappointment. It was what impressed me the most and to reach this feeling was the bad service, I felt despised and discriminated against, a β€œcold” service. I entered the MJ agency and asked the realtor to show me a property that had been advertised, I will never forget this episode, he told me he could only show me the property after checking my documents. I wonder if after he checked and i didn't like the property? I am a journalist with expertise in marketing and advertising, I know very well that smart and modern companies bet on a "great" service. Taking you, as a customer, to a unique and magical experience, strengthening bonds and relationships. Mainly in the real estate sector where people are not simply looking for a place to live, but a property to be their home, the comfort of their family. It was then that I met King & Chasemore Sales and Letting Agents Worthing, through REBECCA, where at all times, from the first contact she received, she received me very well! In this search I was insecure, scared, confused, hahaha, it was a mixture of feelings, I was looking for a HOME to receive my family that I love so much, my wife, my 2 children, Joaquim, 9, and Joao Vitor, 8. But REBECCA, with its kindness, provided me with security, tranquility, perhaps my client profile at the time was not in accordance with the standards of the company or the lessor, but even so, Rebecca treated me generously and with that she gave me this Wonderful experience with King & Chasemore Sales and Letting Agents Worthing. REBECCA THANK YOU VERY MUCH! Years may pass, but this story of first place will always be remembered. HELBERT CANDOTTIPositiveQuality, Professionalism, Value

Helbert Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

King & Chasmore Worthing have been my go to agent for over a decade, providing me with their valuable knowledge, expertise and assistance with my properties. They are dedicated, reliable and helpful, nothing is too much trouble, I trust in them and they are very efficient and good at keeping me updated. Special praise for Jessica, she's the lady I have most contact with. What I really appreciate is the amount of time they give to me, I never feel like just another customer, I feel that they actually care about meeting my needs. They take pride in their job and although I'm demanding they are are always supportive. I love their friendly, approachable manner, they remain professional but as a customer I see it as a relationship and I want to feel valued, respected and understood. I have a lovely working relationship with them and therefore for all these reasons I highly recommend them

Claire Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently had the pleasure of interacting with Jack at King and Chasemore while searching for a property to rent. He was incredibly helpful, friendly, and made the process much easier. Jack answered all my questions and was always quick to respond, which made the experience stress-free. Highly recommend!

Cainan Β· 10 October 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation Cainan. Kind regards, Lucy, Customer Relations.

5/5

Google

Rebecca Bradley went the extra mile for me & I really appreciated her help & commitment. Thank you Rebecca!

Frances Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

2/5

Google

Looking to buy a 1 bed flat. Viewing was good put in 2 offers and was prepared to bid further but in 2 weeks was never contacted by Josh or even told if my offers had been rejected or accepted . Overall dissapointing experience. Paul king

Paul Β· 26 October 2019

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us your feedback and I would like to assure you that your feedback will be passed on to the Regional Manager. However, if you wish to discuss your concerns further, please feel free to contact us via review@countrywide.co.uk Kind regards, Mike.

1/5

Trustpilot

Worst service EVER

Worst service EVER, and I am still paying a high price for going with King & Chasemore. I have never known such appalling and unethical service such as this. The practices employed here are off the scale. Over two weeks ago, we served notice on King & Chasemore after we found out they had been lying to us for months about the bottom end of the chain (sellers of flat trying to sell a property with cladding that did not meet the new H&S standards). Even after we found this out and served notice immediately on Monday 7th October (upon the advice of our solicitors), we were met with increased resistance from their staff who refused to accept our notice. it took all week, and we had to contact their area manager to finally get this sorted. However, today, we find that our property is still being marketed on rightmove. We have emailed them to ask this be taken down immediately but are met with radio silence. The sheer spitefulness and unethical business practices of this organisation is appalling. The emotional and pyshical toll this has taken on us cannot be put into words and I am disgusted with King & Chasemore since this is still ongoing, (after the notification period). Do not use these jokers under any circumstances, they have the moral compass of a child rapist.

Jennifer Β· 8 October 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read King & Chasemore's Google reviews

Questions about King & Chasemore Worthing Sales

How many reviews does King & Chasemore Worthing Sales have?

King & Chasemore's Worthing office has 182 reviews across two platforms: 164 on Google, 18 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is King & Chasemore Worthing Sales's rating?

King & Chasemore Worthing Sales is rated 4.4 out of 5 across all 182 reviews, and 4.7 out of 5 on Google from 164 reviews, checked 9 October 2026.

Where is King & Chasemore's Worthing office?

King & Chasemore Worthing Sales, 15 Chapel Road, Broadwater, Worthing, BN11 1EG, Worthing BN11 1EG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.