Jacobs Steel Worthing reviews

★★★★★ 5/5

Google

Couldn’t thank the Jacob steel team in Worthing anymore. Regular viewings booked on our flat which then lead to 4 offers to choose from. The sale process was a smooth process due to Richard the sales progressor going above and beyond to make sure the sale was as stress free as possible. We absolutely couldn’t thank him anymore for his work. Thank you all again (and an extra big thank you to Richard)

Chlo · 25 July 2024

★★★★★ 5/5

Google

I’ve always found the staff at Jacob Steele extremely friendly and helpful. I hope to remain a client of theirs for some time to come. Thanks to Sophie - most recently - for sorting out my window key!

Annie · 13 October 2025

★★★★★ 5/5

Google

Sophie Waller has been so efficient in managing our property as tenants when things have needed to be done, she’s a great asset to have at JS

Lauren · 16 January 2026

★★★★★ 5/5

Google

We had the pleasure of working with Jacobs Steel letting agency in Worthing for purchasing our home.The process was a smooth sailing throughout.Particular thanks to Amelia and Salina for being there for us and facilitating the needful.Our journey with this letting agency was spotless and we highly recommend them to anyone looking for either buying or letting a property. Thank you guys for making our dream come true and for being there the whole time for us.

John · 15 April 2024

★★★★★ 5/5

Trustpilot

EXCELLENT ESTATE AGENT

Can't praise Charlie Haines and his team (Jasmin and Angel) enough. From the beginning Charlie listened well to my requirements for a new home. Soon had an offer accepted. Charlie is highly professional, courteous and an excellent communicator

R · 24 September 2025

★★★★★ 5/5

Google

Moving houses can be one of the most stressful times in your life so a good estate agent is a must to help you through the experience I would certainly recommend Jacob Steel to do the job for you the staff are friendly and very helpful through out the whole process, Stress what stress with these guys on your side moving is made easy cannot thank them enough and would highly recommend this company to anyone who is thinking of moving.

Anthony · 16 June 2019

★★★★★ 5/5

Google

There is no word or such number which I can express my experience with Jacob steel.They are such a gem which you can trust them if you buying or selling your property.My recent purchase with it was a wonderful journey through out the beginning.It was led by Mel she knew exactly what is she doing because of her coordinations at the last minute we done the contract exchange.Every member of staff are wonderful.special Thanks to Perry always smart and professional, Thank you sooo much Mel you are the best!!!

Sadim · 16 June 2019

★★★★★ 5/5

Google

The most amazing staff, can't praise Jacob's Steel highly enough. Very special circumstances surrounding my sale but very fortunate to have very special staff dealing with me. All: Please don't tar all estate agents with the same brush, this professional, friendly, helpful team went above and beyond to assist/help me. Special thanks, if I may to Mel Daddow, Manager.....you're truly an amazing person, simply great. Kind regards to one and all, forever grateful to the entire team. Thank you Lauren Cooper

Lauren · 16 June 2019

★★★★★ 5/5

Google

Would like to take the time to thank the team at Jacobs Steel Chapel Road for all of their hard work in the sale of our property. Special mention to Luke. He has been brilliant and went above and beyond to ensure my husband and I were looked after, kept up to date and were well advised throughout the whole process. Estate agents get a bad reputation but Luke really dispelled any prior reservations we had with dealing in this business. His honesty, and down to earth personality made him a pleasure to deal with and I wouldn't hesitate to recommend him to anyone looking to buy or sell their house in the local area. Not that I want to repeat the process again any time soon... but if we did, Luke would be the first person we'd contact.

Sarah · 16 June 2019

★★★★★ 5/5

Google

From the very first home visit valuation we felt relaxed and confident that this estate agents would be a positive experience. We met several people all with their specialist areas of expertise. Mel was very friendly and made our house look amazing with her photos. Matt, Luke, Lois and Perry were always in touch providing us with updates on our sale. The open house was a great idea and we received offers as a result of it. JS were so reassuring and supportive throughout the sale and we really did appreciate how up to date they kept us.They were always happy to talk about the selling process and provide us with relevant information. I would 100% recommend them. Good work guys! Thank you! From Rosie & Carrie now in Edinburgh living our dream thanks to your help!

Edinburgh · 16 June 2019

★★★★★ 5/5

Google

The Property Maintenance Team have been incredible whilst I've been a tenant through Jacobs Steele - especially Leigh-Anne who has been my main point of contact. Any issue I've had they've jumped on straight away and have always been super helpful and friendly. Best letting agents I've ever used and the only letting agent I'd ever want to use again in future.

Zoe · 26 November 2024

★★★★★ 5/5

Google

Jacobs Steel Worthing are a very friendly, professional, and efficient team. They secured a sale on our house of 20 years in a very difficult market and communicated effectively with us throughout. While we would like to thank Joe, Jack, Amelia and Luke in particular for all of their help, the whole Jacobs Steel team have been great, so thank you all for everything that you’ve done for us.

Gavin · 3 August 2024

★★★★★ 5/5

Google

I have never worked with Jacob’s steel prior to renting my new property however, the communication has been great, they have been timely and supportive throughout! I couldn’t have asked for a better estate agent. I had a really bad experience in the past with estate agents and Jacob steel have turned that around for me. I already had a slight maintenance issue that was fixed within half an hour after reporting it. What an excellent team I would 100% recommend.

Megan · 17 December 2023

★★★★★ 5/5

Google

Jacobs Steel made everything very easy and stress free when it came to renting my new place, everyone who i dealt with was friendly and very accommodating, especially Orchard and Will. Highly recommend.

Gabriel · 13 October 2025

★★★★★ 1/5

Trustpilot

Not professional

Not professional. They put my property up as sold the first day some customer made an offer.took it off the market for more than 2 months in the spring .the best time to sell a house l when on the inter net and found out they were not in a position to buy my house .hence l have had a bill from my solicitor.l have been in touch with fine & country who were selling my buyers property .and the have put in writing this property has never been sold .contrary to jacobsteel who said they are telling lies . The stress has been terrible . I do not recommend Jacob steel

Noreen · 23 November 2023

★★★★★ 5/5

Google

I have recently let my cottage in Ferring through JS and have been seriously impressed with their professionalism and responsiveness. I replaced another local agent who had underperformed with them and the difference was incredible. James and Natalie are both stand out and I have every confidence I’ll continue to be impressed as I have appointed them on full management service too! Thank you both, job very well done! 👍🏻

Simon · 16 January 2026

★★★★★ 5/5

Google

A massive thank you to Jacobs and steel estate agents. They were always professional and helpful and were the only agents who always had the house details information to hand when visiting properties. Special thanks to Libby Horner for her patience, dedication and tireless effort in ensuring our chain didn't break down. Without her I would definitely have gone mad! Thank you so much Libby! You re a true star!

Lorna · 15 June 2021

★★★★★ 5/5

Google

My second time using Jacobs Steel and I absolutely do not regret my decision. From the moment Luke entered my house for the valuation, regardless of still having another two valuations booked, I knew I was going to choose Jacobs Steel to sell my house. Their approach is customer service led as opposed to sales led which is so refreshing and clearly what sets them apart from their competitors. No pushy sales approach whatsoever. They marketed my house beautifully. Viewings were booked and I received 2 offers within 3 days of it going out to their registered clients. I accepted the 2nd offer before it was even listed on Rightmove. From the point of accepting the offer to completion, the relationship continued and was kept updated at all key points. Luke and Jack were an absolute pleasure to work with and I’m Super grateful for such a smooth transaction. Thanks for finding the perfect buyers to enjoy and love my home as much as I did.

Maddie · 18 October 2023

★★★★★ 5/5

Google

Jack and Luke, at Jacob Steele Worthing, were attentive and informative during the buying process. The congratulations we received, on the day we picked up the keys to our new home, was the icing on the cake. We are very happy, thank you Jack and Luke.

Shelley · 17 November 2023

★★★★★ 5/5

Google

An excellent experience with Jacobs Steele. Will Payne is who I conversed with mostly and he was extremely professional and helpful in the process of my move. Very speedy responses and always happy to answer any questions which I definitely had a fair few. Also impressive as this was around the Christmas period that things got sorted as quickly as they did. All in all I would recommend Jacobs Steele! Many thanks :))

Jordan · 15 February 2024

★★★★★ 5/5

Google

Very good communication throughout the whole moving process, Joe Hammond was very professional. Would definitely use again and recommend!

James · 16 January 2026

★★★★★ 5/5

Google

Jacobs Steel helped me rent this nice studio in Worthing. All the members of staff are very professional and always ready to help us. Mr. William Payne is very kind and friendly, who has been always there to help me regarding all the formalities needed to be done before moving as well as with all the queries I had. Everything was straight forward and within few days after viewings I was able to secure this place close to my work. I would recommend Jacobs Steel to everyone. Thank you Jacobs Steel.

Sagar · 19 August 2023

★★★★★ 5/5

Trustpilot

Jacobs Steel Shoreham - 5 stars

I couldn’t be more impressed with the service I received from the team at Jacobs Steel in Shoreham. I interviewed 3 prominent agents local to Southwick and I immediately felt comfortable with Jacobs Steel. Jake was friendly, professional and very well prepared for our appointment. He gave me time to think, without putting me under any pressure whatsoever. I received an offer above the asking price within days of listing the property with them..Having a sales progressor was a new experience that I highly recommend. Richard kept in touch with me, my solicitor and the other agents in the chain to make sure everything ran as smoothly as possible. It was the easiest property selling experience I have ever had. Thank you Jacobs Steel!

DH · 13 August 2023

★★★★★ 5/5

Google

I have used a number of estate agents over the years but the service I have received from Jacobs Steel has been far superior than any one else A particular thanks must go to Melissa Daddow who has been my main POC @ JS. Melissa has been very professional and helpful from the very first telephone call thru viewing to the final purchase. She is a credit to her profession and to Jacobs Steel

Mike · 16 June 2018